The ATUM administrator template isn't loading correctly or loading strangely on two Joomla 4.3.4 sites.

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moozarkgrl
Joomla! Apprentice
Joomla! Apprentice
Posts: 27
Joined: Fri Jul 18, 2014 5:22 pm

The ATUM administrator template isn't loading correctly or loading strangely on two Joomla 4.3.4 sites.

Post by moozarkgrl » Tue Sep 26, 2023 11:28 pm

I have an issue that just started this weekend.
The administrator template isn't loading correctly or loading strangely on two Joomla 4.3.4 sites. All have been working smoothly and no other extensions have been installed.

Site#1 is https://ozarktechservice.com

Google Chrome 117.0.5938.92 64 bit
Here are screenshots showing console error messages:
OTS - Chrome - admin.png
OTS-Chrome-dashboard

Edge 117.0.2045.43 64 bit
Here are screenshots showing console error messages:
OTS-Edge-admin.png
OTS-Edge-dashboard.png
Here are some of the files getting 409 errors:

https://ozarktechservice.com/media/temp ... .css?0.2.0
https://ozarktechservice.com/media/temp ... 999e1ce633
https://ozarktechservice.com/media/temp ... css?5.15.4
https://ozarktechservice.com/media/temp ... 999e1ce633
https://ozarktechservice.com/media/temp ... -large.svg
https://ozarktechservice.com/media/temp ... -small.svg
https://ozarktechservice.com/media/temp ... /login.svg

I verified these files do exist but not sure what the numbers mean after the "?" mark and don't understand the 409 error code.

What is even more strange is that I can access both site's backends in question on my Android phone just fine - both by phone provider and by Wifi so it's not the ISP provider blocking something.

I consulted with Hostgator and they think it is a browser problem on my end.
Forum Post Assistant (v1.6.6) : 26-Sep-2023 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 4.3.4-Stable (Bora) 22-August-2023
Joomla! Configured :: Yes | Read-Only (444) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: Yes | GZip: false | Cache: true | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: Is Not Empty | Session lifetime: 60 | Session handler: database | Shared sessions: false | SSL: 2 | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: Public | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 4.3.4: Yes | Database Supports J! 4.3.4: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 4.19.150-76.ELK.el6.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br | System TMP Writable: Yes | Free Disk Space : 66.23 GiB |

PHP Configuration :: Version: 7.4.33 | PHP API: litespeed | Session Path Writable: Yes | Display Errors: 0 | Error Reporting: 22519 | Log Errors To: error_log | Last Known Error: 12th May 2023 00:56:52. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 512M | Max. POST Size: 516M | Max. Input Time: 60 | Max. Execution Time: 60 | Memory Limit: 512M

Database Configuration :: Version: 5.6.41-84.1 (Client:mysqlnd 7.4.33) | Database Size: 49.30 MiB | #of Tables with config prefix:  194 | #of other Tables:  0 | User Privileges : GRANT ALL
Detailed Environment :: wrote:PHP Extensions :: Core (7.4.33) | date (7.4.33) | libxml (7.4.33) | openssl (7.4.33) | pcre (7.4.33) | zlib (7.4.33) | filter (7.4.33) | hash (7.4.33) | Reflection (7.4.33) | SPL (7.4.33) | session (7.4.33) | standard (7.4.33) | litespeed () | bcmath (7.4.33) | bz2 (7.4.33) | calendar (7.4.33) | ctype (7.4.33) | curl (7.4.33) | dom (20031129) | mbstring (7.4.33) | fileinfo (7.4.33) | ftp (7.4.33) | gd (7.4.33) | gettext (7.4.33) | gmp (7.4.33) | iconv (7.4.33) | imap (7.4.33) | intl (7.4.33) | json (7.4.33) | exif (7.4.33) | mysqlnd (mysqlnd 7.4.33) | odbc (7.4.33) | PDO (7.4.33) | pgsql (7.4.33) | Phar (7.4.33) | posix (7.4.33) | pspell (7.4.33) | SimpleXML (7.4.33) | soap (7.4.33) | sockets (7.4.33) | tidy (7.4.33) | tokenizer (7.4.33) | xml (7.4.33) | xmlwriter (7.4.33) | xsl (7.4.33) | zip (1.15.6) | mysqli (7.4.33) | pdo_mysql (7.4.33) | PDO_ODBC (7.4.33) | pdo_pgsql (7.4.33) | xmlreader (7.4.33) | xmlrpc (7.4.33) | apcu (5.1.22) | imagick (3.4.3) | SourceGuardian (12.1.2) | ionCube Loader (10.4.5) | Zend OPcache (7.4.33) | Zend Engine (3.4.0) |
Potential Missing Extensions ::

Switch User Environment :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) | api/ (755) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 2288532 | Threads: 5 | Questions: 1614833643 | Slow queries: 1434 | Opens: 5446165 | Flush tables: 1 | Open tables: 20000 | Queries per second avg: 705.619 |
Extensions Discovered :: wrote:Components :: Site ::
Core ::
3rd Party:: WF_STYLESELECT_TITLE (2.9.16) ? | WF_PRINT_TITLE (2.9.16) ? | WF_ATTRIBUTES_TITLE (2.9.5) ? | WF_XHTMLXTRAS_TITLE (2.9.16) ? | WF_TABLE_TITLE (2.9.16) ? | WF_HR_TITLE (2.9.16) ? | WF_VISUALBLOCKS_TITLE (2.9.16) ? | WF_FULLSCREEN_TITLE (2.9.16) ? | WF_MEDIA_TITLE (2.9.16) ? | WF_FONTSIZESELECT_TITLE (2.9.16) ? | WF_IMGMANAGER_TITLE (2.9.16) ? | WF_WORDCOUNT_TITLE (2.9.16) ? | WF_HELP_TITLE (2.9.16) ? | WF_EMOTIONS_TITLE (2.9.16) ? | WF_KITCHENSINK_TITLE (2.9.16) ? | WF_PREVIEW_TITLE (2.9.16) ? | WF_FORMATSELECT_TITLE (2.9.16) ? | WF_CHARMAP_TITLE (2.9.16) ? | WF_NONBREAKING_TITLE (2.9.16) ? | WF_CONTEXTMENU_TITLE (2.9.16) ? | WF_REFERENCE_TITLE (2.9.5) ? | WF_BROWSER_TITLE (2.9.16) ? | WF_SOURCE_TITLE (2.9.16) ? | WF_FONTCOLOR_TITLE (2.9.16) ? | WF_FONTSELECT_TITLE (2.9.16) ? | WF_CLIPBOARD_TITLE (2.9.16) ? | WF_ANCHOR_TITLE (2.9.16) ? | WF_AUTOSAVE_TITLE (2.9.16) ? | WF_LISTS_TITLE (2.9.16) ? | JCE - Noneditable (1.0.0) ? | WF_DIRECTIONALITY_TITLE (2.9.16) ? | WF_TEXTCASE_TITLE (2.9.16) ? | WF_VISUALCHARS_TITLE (2.9.16) ? | WF_STYLE_TITLE (2.9.16) ? | WF_SEARCHREPLACE_TITLE (2.9.16) ? | WF_ARTICLE_TITLE (2.9.16) ? | WF_SPELLCHECKER_TITLE (2.9.16) ? | WF_CLEANUP_TITLE (2.9.16) ? | WF_LAYER_TITLE (2.8.3) ? | WF_LINK_TITLE (2.9.16) ? | WF_AGGREGATOR_VIDEO_TITLE (2.9.16) ? | WF_AGGREGATOR_DAILYMOTION_TITLE (2.9.16) ? | WF_AGGREGATOR_VIMEO_TITLE (2.9.16) ? | WF_AGGREGATOR_[youtube]_TITLE (2.9.16) ? | WF_AGGREGATOR_AUDIO_TITLE (2.9.16) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.9.16) ? | WF_LINK_SEARCH_TITLE (2.9.16) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.9.16) ? | WF_LINKS_JOOMLALINKS_TITLE (2.9.16) ? |

Components :: Admin ::
Core :: com_content (4.0.0) 1 | com_categories (4.0.0) 1 | com_joomlaupdate (4.0.3) 1 | com_languages (4.0.0) 1 | com_scheduler (4.1.0) 1 | com_config (4.0.0) 1 | com_wrapper (4.0.0) 1 | com_plugins (4.0.0) 1 | com_actionlogs (3.9.0) 1 | com_media (3.0.0) 1 | com_finder (4.0.0) 1 | com_users (4.0.0) 1 | com_admin (4.0.0) 1 | com_tags (4.0.0) 1 | com_associations (4.0.0) 1 | com_redirect (4.0.0) 1 | com_checkin (4.0.0) 1 | com_login (4.0.0) 1 | com_guidedtours (4.3.0) 1 | com_banners (4.0.0) 1 | com_workflow (4.0.0) 1 | com_menus (4.0.0) 1 | com_ajax (4.0.0) 1 | com_cpanel (4.0.0) 1 | com_modules (4.0.0) 1 | com_messages (4.0.0) 1 | com_installer (4.0.0) 1 | com_privacy (3.9.0) 1 | com_postinstall (4.0.0) 1 | com_fields (4.0.0) 1 | com_search (3.0.0) 1 | com_mails (4.0.0) 1 | com_templates (4.0.0) 1 | com_cache (4.0.0) 1 | com_newsfeeds (4.0.0) 1 | com_contenthistory (4.0.0) 1 |
3rd Party:: com_advportfoliopro (3.8.2) 1 | com_uniterevolution2 (4.8.1) 1 | AcyMailing subscription form (8.7.3) 1 | AcyMailing - Search emails in Jooml (8.7.3) ? | AcyMailing - JCE integration (8.7.3) 1 | AcyMailing - Override Joomla emails (8.7.3) 0 | AcyMailing - Joomla integration (8.7.3) 1 | Acym (8.7.3) 1 | COM_CONVERTFORMS (4.2.1) 1 | SP Page Builder (5.0.10) 1 | com_mobilemenuck (1.5.23) 1 | System - Mobile Menu CK (1.5.22) 1 | com_akeebabackup (9.7.1) 1 | COM_JCE (2.9.16) 1 | SP Simple Portfolio (1.0.0) 1 |

Modules :: Site ::
Core :: mod_whosonline (3.0.0) 1 | mod_search (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_banners (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_stats (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_login (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_users_latest (3.0.0) 1 |
3rd Party:: AcyMailing subscription form (8.6.1) 1 | Unite Slider 2 (4.7) 1 | mod_mt_browse (3.7.0) 1 | mod_mt_search (3.8.0) 1 | mod_mt_categories (3.7.0) 1 | mod_mt_lastupdate (3.9.7) 1 | mod_mt_votedbest (3.7.0) 1 | mod_mt_tagcloud (3.7.0) 1 | mod_mt_owners (3.9.0) 1 | SP Simple Portfolio (1.0.0) 1 | mod_convertforms (1.0) 1 | Slideshow Pro SP2 (2.5.0) 1 | Slide Show F5 (1.3.2) 1 | mod_mt_staticcats (3.7.0) 1 | mod_mt_menu (3.7.1) 1 | mod_mt_filter (3.8.0) 1 | Adv Portfolio Pro (3.8.2) 1 | mod_mt_listings (3.8.0) 1 | mod_mt_alphaindex (3.9.6) 1 | mod_mt_stats (3.7.0) 1 | mod_mt_categories_expanding (3.7.0) 1 | AnyCode (3.0) 1 | mod_mt_dtree (3.7.0) 1 | SP Page Builder (5.0.10) 1 |

Modules :: Admin ::
Core :: mod_popular (3.0.0) 1 | mod_messages (4.0.0) 1 | mod_post_installation_messages (4.0.0) 1 | mod_custom (3.0.0) 1 | mod_loginsupport (4.0.0) 1 | mod_feed (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_title (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_quickicon (3.0.0) 1 | mod_version (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_latest (3.0.0) 1 | mod_frontend (4.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_login (3.0.0) 1 | mod_user (4.0.0) 1 | mod_guidedtours (4.3.0) 1 | mod_submenu (3.0.0) 1 | mod_privacy_status (4.0.0) 1 |
3rd Party::

Libraries ::
Core ::
3rd Party:: file_fof40 (4.1.1) ? | Regular Labs Library (23.7.24631) 1 |

Plugins ::
Core :: plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_overridecheck (4.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_downloadkey (4.0.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_finder_newsfeeds (3.0.0) 0 | plg_finder_content (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_tags (3.0.0) 0 | plg_multifactorauth_fixed (4.2.0) 0 | plg_multifactorauth_email (4.2.0) 0 | plg_multifactorauth_totp (3.2.0) 0 | plg_multifactorauth_yubikey (3.2.0) 0 | plg_multifactorauth_webauthn (4.2.0) 0 | plg_task_demo_tasks (4.1) 1 | plg_task_requests (4.1) 1 | plg_task_site_status (4.1) 1 | plg_task_check_files (4.1) 1 | plg_webservices_newsfeeds (4.0.0) 1 | plg_webservices_config (4.0.0) 1 | plg_webservices_templates (4.0.0) 1 | plg_webservices_media (4.1.0) 1 | plg_webservices_menus (4.0.0) 1 | plg_webservices_installer (4.0.0) 1 | plg_webservices_privacy (4.0.0) 1 | plg_webservices_users (4.0.0) 1 | plg_webservices_banners (4.0.0) 1 | plg_webservices_content (4.0.0) 1 | plg_webservices_plugins (4.0.0) 1 | plg_webservices_languages (4.0.0) 1 | plg_webservices_redirect (4.0.0) 1 | plg_webservices_modules (4.0.0) 1 | plg_webservices_messages (4.0.0) 1 | plg_webservices_tags (4.0.0) 1 | plg_sampledata_multilang (4.0.0) 1 | plg_system_privacyconsent (3.9.0) 0 | plg_system_guidedtours (4.3.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_languagefilter (3.0.0) 0 | plg_system_httpheaders (4.0.0) 0 | plg_system_remember (3.0.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_sef (3.0.0) 1 | plg_system_task_notification (4.1) 1 | plg_system_jooa11y (4.2.0) 1 | plg_system_schedulerunner (4.1) 1 | plg_system_log (3.0.0) 1 | plg_system_skipto (4.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_actionlogs (3.9.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_redirect (3.0.0) 1 | plg_system_shortcut (4.2.0) 1 | plg_system_cache (3.0.0) 1 | plg_system_accessibility (4.0.0) 0 | plg_system_stats (3.5.0) 1 | plg_system_webauthn (4.0.0) 1 | plg_installer_urlinstaller (3.6.0) 1 | plg_installer_override (4.0.0) 1 | plg_installer_webinstaller (4.0.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | plg_installer_folderinstaller (3.6.0) 1 | plg_filesystem_local (4.0.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_subform (4.0.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_extension_finder (4.0.0) 1 | plg_extension_namespacemap (4.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_workflow_publishing (4.0.0) 1 | plg_workflow_featuring (4.0.0) 1 | plg_workflow_notification (4.0.0) 1 | plg_media-action_rotate (4.0.0) 1 | plg_media-action_crop (4.0.0) 1 | plg_media-action_resize (4.0.0) 1 | plg_api-authentication_basic (4.0.0) 0 | plg_api-authentication_token (4.0.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_pagenavigation (3.0.0) 1 | plg_content_confirmconsent (3.9.0) 0 | Content - SP Page Builder (5.0.10) 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_vote (3.0.0) 1 | plg_actionlog_joomla (3.9.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_tags (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_cookie (3.0.0) 1 | plg_captcha_recaptcha (3.4.0) 0 | plg_captcha_recaptcha_invisible (3.8) 0 | plg_user_contactcreator (3.0.0) 1 | plg_user_joomla (3.0.0) 1 | plg_user_terms (3.9.0) 0 | plg_user_profile (3.0.0) 0 | plg_user_token (3.9.0) 1 | plg_behaviour_taggable (4.0.0) 1 | plg_behaviour_versionable (4.0.0) 1 |
3rd Party:: PLG_EDITORS-XTD_MODALS (12.4.0) 1 | PLG_EDITORS-XTD_CONVERTFORMS (1.0) 1 | plg_quickicon_jce (2.9.16) 1 | PLG_QUICKICON_AKEEBABACKUP (9.7.1) 1 | plg_finder_sppagebuilder (5.0.10) 1 | plg_finder_mtree_listings (3.5.3) 0 | plg_finder_advportfoliopro (3.8.2) 0 | PLG_CONVERTFORMSTOOLS_PDF (1.0) 1 | PLG_CONVERTFORMSTOOLS_CALCULATIONS (1.0) 1 | PLG_CONVERTFORMSTOOLS_TASKS (1.0) 1 | PLG_CONVERTFORMSTOOLS_CONDITIONALLO (1.0) ? | AcyMailing - JCE integration (8.6.1) 1 | System - SP PageBuilder (5.0.10) 1 | plg_system_jce (2.9.16) 0 | plg_system_osmylicensesmanager (2.0.15) 0 | System - SP Page Builder Pro Update (5.0.10) ? | plg_system_extstore_update_helper (1.0.0) 0 | plg_system_nrframework (4.10.55) 1 | System - Mobile Menu CK (1.5.22) 1 | PLG_SYSTEM_MODALS (12.4.0) 1 | System - Helix3 Framework (3.0.4) 1 | PLG_SYSTEM_CONVERTFORMS (1.0) 1 | PLG_SYSTEM_REGULARLABS (23.7.24631) 1 | AcyMailing - Override Joomla emails (8.6.1) 0 | System - Helix Ultimate Framework (2.0.15) 1 | AcyMailing - Joomla integration (8.6.1) 1 | Helix3 - Ajax (3.0.4) 1 | plg_installer_jce (2.9.16) 1 | SP Simple Portfolio - SP Page Build (5.0.10) ? | plg_fields_mediajce (2.9.16) 1 | PLG_CONVERTFORMS_ACYMAILING (1.0) 1 | PLG_CONVERTFORMS_ERRORLOGGER (1.0) 1 | PLG_CONVERTFORMS_EMAILS (1.0) 1 | plg_extension_jce (2.9.16) 1 | plg_extension_mosets (1.0.0) 0 | plg_editors_codemirror (5.65.12) 1 | plg_editors_jce (2.9.16) 1 | plg_editors_tinymce (5.10.7) 1 | Content - Fast Social Share (3.10) 1 | PLG_CONTENT_[youtube] (4.0.2) 1 | plg_content_jce (2.9.16) 1 | PLG_EMBED_GOOGLE_MAP (2.3.1) 1 | AllVideos (by JoomlaWorks) (6.1.0) 0 | AllVideos (by JoomlaWorks) (6.1.0) 0 | Content - Social 2s (4.3.50) 1 | AcyMailing - Search emails in Jooml (8.6.1) ? | plg_search_sppagebuilder (5.0.10) 1 | plg_search_mtree (3.5.3) 0 | plg_search_advportfoliopro (3.8.2) 0 | PLG_CONVERTFORMSAPPS_ACYMAILING (1.0) 1 | PLG_CONVERTFORMSAPPS_EMAIL (1.0) 1 | PLG_USER_PROFILEPICTURE (2.0.3) 0 |
Templates Discovered :: wrote:Templates :: Site :: beez3 (3.1.0) ? | shaper_helixultimate (2.0.13) 1 | cassiopeia (1.0) 1 |
Templates :: Admin :: atum (1.0) 1 |
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Last edited by toivo on Wed Sep 27, 2023 12:42 am, edited 1 time in total.
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toivo
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Posts: 16930
Joined: Thu Feb 15, 2007 5:48 am
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Re: The ATUM administrator template isn't loading correctly or loading strangely on two Joomla 4.3.4 sites.

Post by toivo » Wed Sep 27, 2023 12:49 am

That situation where mobile browsers work but others don't is weird. Possibly smaller view port loads different files. The forum has a number of topics and solutions for the well known "double gzip" issue and also a few about the HTTP 409 error.

The FPA looks pretty normal, except the value in the $live_site variable in configuration.php, which is normally blank, i.e. two single quotes ''.
Toivo Talikka, Global Moderator

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Re: The ATUM administrator template isn't loading correctly or loading strangely on two Joomla 4.3.4 sites.

Post by nacc » Wed Sep 27, 2023 1:19 am

This is not related to the so-called "double gzip" issue. The "409 conflict" is more likely to be the cause.

The FPA report shows that LiveSite: Is Not Empty : see https://www.google.com/search?q=live+si ... pty+joomla for the solution.

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Re: The ATUM administrator template isn't loading correctly or loading strangely on two Joomla 4.3.4 sites.

Post by moozarkgrl » Wed Sep 27, 2023 3:23 pm

Well, it's a new day and the problem "resolved itself". Even though the 409 error is client side, I didn't do anything so it had to be a hosting problem????

For future reference, it would be nice to know what caused it and what corrected it ultimately. ????????

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Re: The ATUM administrator template isn't loading correctly or loading strangely on two Joomla 4.3.4 sites.

Post by moozarkgrl » Wed Sep 27, 2023 4:52 pm

Urgent update. I was in the backend and working just fine. As soon as I deleted expired cache, it reverted back to the errors I submitted earlier. So I'm back where I started. Any help with solving this problem or should I get support from my host provider?

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Re: The ATUM administrator template isn't loading correctly or loading strangely on two Joomla 4.3.4 sites.

Post by moozarkgrl » Thu Sep 28, 2023 4:02 pm

toivo wrote:
Wed Sep 27, 2023 12:49 am
That situation where mobile browsers work but others don't is weird. Possibly smaller view port loads different files. The forum has a number of topics and solutions for the well known "double gzip" issue and also a few about the HTTP 409 error.

The FPA looks pretty normal, except the value in the $live_site variable in configuration.php, which is normally blank, i.e. two single quotes ''.
I changed the configuration live_site variable as you indicated but nothing changed.

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Re: The ATUM administrator template isn't loading correctly or loading strangely on two Joomla 4.3.4 sites.

Post by toivo » Fri Sep 29, 2023 2:23 am

The backend login page is now displayed all right with no javascript errors in the Console tab of the Webdeveloper tools (F12). I used Chrome and Edge from Windows 11 and then Chrome in Android. Has your host perhaps resolved this intermittent issue?
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Re: The ATUM administrator template isn't loading correctly or loading strangely on two Joomla 4.3.4 sites.

Post by moozarkgrl » Fri Sep 29, 2023 5:15 pm

Is it possible that the Web Assets manager (new in Joomla 4) has anything to do with this. I reference these links:

https://docs.joomla.org/J4.x:Web_Assets
https://kevinsguides.com/guides/webdev/ ... setmanager
and
https://jpath.ru/docs/output/js-css/kak ... v-joomla-4 - you'll have to translate.

or am I looking in the wrong area for a solution?

"Assets refer to the JavaScript and CSS files an extension needs to operate. Bootstrap, FontAwesome, your template's stylesheet, custom scripts, etc. are all examples of assets we should load with Joomla's WebAssetManager.

The asset definitions are stored in a Json file called joomla.asset.json which should be placed in the root folder of a template or the corresponding media folder of an extension.

For example, if you are using it in a template, you would place the file at:
site_root/templates/your_template_name/joomla.asset.json

If you were creating a content plugin, you'd place it at:

site_root/media/plg_content_yourplugin/joomla.asset.json
"

I personally checked one of my sites having this problem and it had a web_assets.json file under media manager, one in the Cassiopeia folder, and one in the Atum folder.

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Re: The ATUM administrator template isn't loading correctly or loading strangely on two Joomla 4.3.4 sites.

Post by toivo » Fri Sep 29, 2023 11:27 pm

moozarkgrl wrote:
Fri Sep 29, 2023 5:15 pm
I personally checked one of my sites having this problem and it had a web_assets.json file under media manager, one in the Cassiopeia folder, and one in the Atum folder.
That is very strange because Joomla 4 should not have such files.

The files joomla.asset.json always refer to the schema as web_assets.json, but that file is not stored locally, AFAIK:

Code: Select all

  "$schema": "https://developer.joomla.org/schemas/json-schema/web_assets.json",
If that was not a typo, how do you think those files ended up there?
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Re: The ATUM administrator template isn't loading correctly or loading strangely on two Joomla 4.3.4 sites.

Post by moozarkgrl » Sat Sep 30, 2023 2:20 pm

toivo wrote:
Fri Sep 29, 2023 2:23 am
The backend login page is now displayed all right with no javascript errors in the Console tab of the Webdeveloper tools (F12). I used Chrome and Edge from Windows 11 and then Chrome in Android. Has your host perhaps resolved this intermittent issue?
Yes for a short time. One still has the problem.

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Re: The ATUM administrator template isn't loading correctly or loading strangely on two Joomla 4.3.4 sites.

Post by moozarkgrl » Sat Sep 30, 2023 2:35 pm

toivo wrote:
Fri Sep 29, 2023 11:27 pm
moozarkgrl wrote:
Fri Sep 29, 2023 5:15 pm
I personally checked one of my sites having this problem and it had a web_assets.json file under media manager, one in the Cassiopeia folder, and one in the Atum folder.
That is very strange because Joomla 4 should not have such files.

The files joomla.asset.json always refer to the schema as web_assets.json, but that file is not stored locally, AFAIK:

Code: Select all

  "$schema": "https://developer.joomla.org/schemas/json-schema/web_assets.json",
If that was not a typo, how do you think those files ended up there?

I really like designing websites with Joomla but a programmer I am not. Just trying to understand what exactly is going on. I remember in one of the posts in the "409 errors link" you submitted something about "data that is older than the version on the Server or something like that." And that's how I came across the posts on Web Assets.

Feel like I'm grasping at straws here. I'm wondering if there is a common thread? (Shared servers, Joomla 4 and PHP 7.4) Hostgator isn't offering that yet on shared, dedicated only I think.

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Re: The ATUM administrator template isn't loading correctly or loading strangely on two Joomla 4.3.4 sites.

Post by gws » Sat Sep 30, 2023 4:24 pm

The FPA shows you still have the beez template,this should have been removed in the upgrade process.That suggests the upgrade did not go to plan.


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