I cannot see login and username in administrator page

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likedom
Joomla! Fledgling
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I cannot see login and username in administrator page

Post by likedom » Sat Mar 02, 2024 1:34 am

Hello,
I just installed Joomla website. Honestly, I don't which version it is. but when I go to the administrator page I see this.
https://ibb.co/JQTcHjz
I don't see username and password area. Can you please advise me on what to do?

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Per Yngve Berg
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Re: I cannot see login and username in administrator page

Post by Per Yngve Berg » Sat Mar 02, 2024 2:08 am

Please upload your screenshot to the Forum so it's visible.

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AMurray
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Re: I cannot see login and username in administrator page

Post by AMurray » Sat Mar 02, 2024 2:31 am

How did you install it Download the installer package from https://downloads.joomla.org, or through something like Softaculous.?
Regards - A Murray
General Support Moderator

likedom
Joomla! Fledgling
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Posts: 2
Joined: Sat Mar 02, 2024 1:22 am

Re: I cannot see login and username in administrator page

Post by likedom » Sat Mar 02, 2024 10:14 am

I bought a template and installed the quickstart folder. Normally I tried this in the past and it always worked.
Sorry I tried to upload the screenshot on the forum but it wasn't showing in the preview.

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Webdongle
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Re: I cannot see login and username in administrator page

Post by Webdongle » Sat Mar 02, 2024 3:57 pm

likedom wrote:
Sat Mar 02, 2024 10:14 am
I bought a template and installed the quickstart folder. Normally I tried this in the past and it always worked.
...
Speak to the people who sold you the package.
Or
Install the Joomla full package zip https://downloads.joomla.org/cms/joomla4/4-4-3 then install the template into it
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".


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