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Unable to login - Joomla 4.4.6 Topic is solved

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eyalkattan
Joomla! Intern
Joomla! Intern
Posts: 69
Joined: Fri Nov 16, 2007 10:14 pm
Location: USA

Unable to login - Joomla 4.4.6

Post by eyalkattan » Thu Aug 08, 2024 5:37 pm

Hello All,

I have two copies of my site:
1. DEV - for development
2. PROD - which is the live site.

Each copy of the site is connected to its own DB.

My process is very basic - I make changes on the DEV, and then push them to PROD
Depends on the nature of the update, I usually push the files or DB or both.
Currently both copies are identical, after the last content push (DB only)

Multi Factor Auth is turned on for both copies and I'm using google authenticator

Issue:
When I try to login to the DEV back-end, the page reloads, and the fields are cleared.
No error message is displayed either - even if I enter incorrect credentials

Here is what I tried so far:
1. Restarted the browser and computer
2. Tried on different browsers
3. Renamed the sub-folder multifactorauth
4. Added "public $root_user='myname';" to configuration.php (replaced the MyName with my username)
5. Manual reset the password in the database for the user I'm using.
6. Empty the records in _sessions table

Nothing works. That being said, I can login successfully to the PROD back-end.

I know I can simply copy the PROD files and DB back to DEV but I'm curious to find out the root cause for this issue

Any idea what could cause this?
Eyal Kattan

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eyalkattan
Joomla! Intern
Joomla! Intern
Posts: 69
Joined: Fri Nov 16, 2007 10:14 pm
Location: USA

SOLVED: Unable to login - Joomla 4.4.6

Post by eyalkattan » Thu Aug 08, 2024 8:31 pm

Turned out the issue was with the cookie domain property in configuration.php

I had the live domain there so it worked fine on the live site but not in development.

Once I removed it, all worked fine.
I'm going to stand in the corner now.... :'( :laugh: :D :-[
Eyal Kattan

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