Advertisement

Helix Plug-in and update

Need help with the Administration of your Joomla! 4.x site? This is the spot for you.

Moderator: General Support Moderators

Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10
Post Reply
TriggAdmin
Joomla! Fledgling
Joomla! Fledgling
Posts: 2
Joined: Mon Nov 04, 2024 3:26 pm

Helix Plug-in and update

Post by TriggAdmin » Mon Nov 04, 2024 3:40 pm

My website crashed due to a problem with a Helix Plug-in - which has been renamed by my hosting site , allowing most of the site's functionality to return. At the same time there is a Joomla update 4.4.9 .(which I'm having great difficulty downloading - too big ?)
- I will try to download and activate FPA, but do folks think I need to fix the Helix Plug-in first, or will the update file overwrite this and save me that task ?

Advertisement
User avatar
AMurray
Joomla! Master
Joomla! Master
Posts: 10327
Joined: Sat Feb 13, 2010 7:35 am
Location: Australia

Re: Helix Plug-in and update

Post by AMurray » Mon Nov 04, 2024 10:04 pm

Are you using Upload and Update to update 4.4.9 or using Joomla's Update component to let it update your site?

Why not let Joomla Update install 4.4.9? Check your file upload limit and post limit (php settings) on your web-host (cPanel or similar). Increase them to 64M (Post limit) and 64M (file upload limit). The download file is not that big - 30MB.

You don't need to 'active' the FPA - just upload one file, and run it in your browser. (It's not an extension, it is a standalone tool to generate the FPA report to post the information into this forum).

The Joomla update won't overwrite anything provided through a third-Party plugin or extension. So that Helix plugin (I assume is the Helix Framework plugin) won't be touched. To be safe, what I would do is disable the Helix template and framework, and set the site back to Cassiopeia (just for getting the site updated to 4.4.9) then seek any new updates for Helix from joomshaper.com (or let your system detect and install it.).
Regards - A Murray
General Support Moderator

TriggAdmin
Joomla! Fledgling
Joomla! Fledgling
Posts: 2
Joined: Mon Nov 04, 2024 3:26 pm

Re: Helix Plug-in and update

Post by TriggAdmin » Tue Nov 05, 2024 4:48 pm

Thanks - I’ll have a go

Advertisement

Post Reply

Return to “Administration Joomla! 4.x”