Helix Plug-in and update

[TriggAdmin]

My website crashed due to a problem with a Helix Plug-in - which has been renamed by my hosting site , allowing most of the site's functionality to return. At the same time there is a Joomla update 4.4.9 .(which I'm having great difficulty downloading - too big ?)
- I will try to download and activate FPA, but do folks think I need to fix the Helix Plug-in first, or will the update file overwrite this and save me that task ?

[AMurray]

Are you using Upload and Update to update 4.4.9 or using Joomla's Update component to let it update your site?

Why not let Joomla Update install 4.4.9? Check your file upload limit and post limit (php settings) on your web-host (cPanel or similar). Increase them to 64M (Post limit) and 64M (file upload limit). The download file is not that big - 30MB.

You don't need to 'active' the FPA - just upload one file, and run it in your browser. (It's not an extension, it is a standalone tool to generate the FPA report to post the information into this forum).

The Joomla update won't overwrite anything provided through a third-Party plugin or extension. So that Helix plugin (I assume is the Helix Framework plugin) won't be touched. To be safe, what I would do is disable the Helix template and framework, and set the site back to Cassiopeia (just for getting the site updated to 4.4.9) then seek any new updates for Helix from joomshaper.com (or let your system detect and install it.).

[TriggAdmin]

Thanks - I’ll have a go

[TriggAdmin]

Well I have tried using FTP to look at individual php (and other) files to try to locate the relevant one which sets the upload limits - and failed to find it - so I still can’t update joomla to the latest version

Any ideas ?

[gws]

You need to access your server's cpanel to change php options.

[TriggAdmin]

Thank you for the prompt reply - sadly I have spoken to my Hosting provider , where it seems I have a Home Linux package which does not supply a cpanel or similar php editing panel . (I have the option of purchasing a more expensive and fully featured package, which I have no intention of doing for my organisation in view of the costs)

So I am left unable to upload the latest Joomla version - (albeit I can transfer it onto the site via FTP) Can I enact it from there ? Can I stop the site telling me it needs to upgrade every ten minutes ?