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Mass Mail Users

Need help with the Administration of your Joomla! 4.x site? This is the spot for you.

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csinger
Joomla! Apprentice
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Joined: Fri Jan 14, 2011 2:51 pm

Mass Mail Users

Post by csinger » Thu Jan 23, 2025 9:29 pm

When I send a mass mail to registered users, users who are blocked (enabled is unchecked) still receive the email message. What other settings need to be made to avoid this? Joomla 4

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AMurray
Joomla! Master
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Location: Australia

Re: Mass Mail Users

Post by AMurray » Thu Jan 23, 2025 10:05 pm

Other than removing the users altogether? I don't know.

I don't think the "enabled/disabled" was ever intended to be like a subscribe/unsubscribe thing.

If you want to bulk email users with users having an opt-in or opt-out option, I'd be using a newsletter component or something similar which would have the built-in mechanism for subscribe/unsubscribe.

Maybe this would work:

Create a new user group, call it "Non-current users" (or whatever you want),
Move the disabled accounts to that user group, so then you send the email to "Registered" group only, it won't include those in the "non-current users" group.
Regards - A Murray
Global Support Moderator

csinger
Joomla! Apprentice
Joomla! Apprentice
Posts: 29
Joined: Fri Jan 14, 2011 2:51 pm

Re: Mass Mail Users

Post by csinger » Fri Jan 24, 2025 9:10 pm

So simple... thank you.

SharkyKZ
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Re: Mass Mail Users

Post by SharkyKZ » Fri Jan 24, 2025 9:35 pm

This shouldn't be necessary. Blocked users should not be receiving mail unless "Send to Blocked Users" option is checked. This might be a bug. I can't reproduce it though.

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AMurray
Joomla! Master
Joomla! Master
Posts: 10488
Joined: Sat Feb 13, 2010 7:35 am
Location: Australia

Re: Mass Mail Users

Post by AMurray » Fri Jan 24, 2025 10:05 pm

@csinger can you replicate the problem in Joomla 5?

Suggestion was a workaround but it seems logical if there's a way to not send to blocked users then it should work as expected.
Regards - A Murray
Global Support Moderator

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