Blank admin module Topic is solved

Need help with the Administration of your Joomla! 4.x site? This is the spot for you.

Moderator: General Support Moderators

Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10
Locked
richardh9935
Joomla! Apprentice
Joomla! Apprentice
Posts: 34
Joined: Thu Jun 02, 2016 8:43 am

Blank admin module

Post by richardh9935 » Sun Oct 24, 2021 6:07 am

(Forum Post Assistant below).

1. User Notes "add user note" should allow me to select a user. When I click on the button to do that, the pop-up frame appears, but it is empty. Only by clicking on the close pop-up "X" or "Cancel" does it go away. I never see any users listed.
2. User Notes "add user note" - same empty pop-up frame occurs for Categories.
3. Akeeba Admin Tools - same empty pop-up frame occurs.

FPA:
Forum Post Assistant (v1.6.3) : 24-Oct-2021 wrote:
Problem Description :: wrote:Akeeba "Admin Tools" and Joomla "User Notes" generate empty pop-ups
Log/Error Message :: wrote:No error messages.
Actions Taken To Resolve wrote:Re-build Joomla. Raise access to 777. Raise error reporting to maximum.
Basic Environment :: wrote:Joomla! Instance :: Joomla! 4.0.3-Stable (Furaha) 12-September-2021
Joomla! Configured :: Yes | Writable (777) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: Yes | GZip: false | Cache: true | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: N/A | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: filesystem | Shared sessions: false | SSL: 0 | Error Reporting: maximum | Site Debug: true | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 4.0.3: Yes | Database Supports J! 4.0.3: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 4.19.0-18-686-pae | Technology: i686 | Web Server: Apache/2.4.38 (Debian) | Encoding: gzip, deflate | System TMP Writable: Yes | Free Disk Space : 86.80 GiB |

PHP Configuration :: Version: 8.0.10 | PHP API: apache2handler | Session Path Writable: Yes | Display Errors: 0 | Error Reporting: 22527 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 30M | Max. POST Size: 30M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 200M

Database Configuration :: Version: 5.5.5-10.3.31-MariaDB-0+deb10u1 (Client:mysqlnd 8.0.10) | Database Size: 4.84 MiB | #of Tables with config prefix:  104 | #of other Tables:  1 | User Privileges : GRANT ALL
Detailed Environment :: wrote:PHP Extensions :: Core (8.0.10) | date (8.0.10) | libxml (8.0.10) | openssl (8.0.10) | pcre (8.0.10) | zlib (8.0.10) | filter (8.0.10) | hash (8.0.10) | json (8.0.10) | Reflection (8.0.10) | SPL (8.0.10) | session (8.0.10) | standard (8.0.10) | sodium (8.0.10) | apache2handler (8.0.10) | mysqlnd (mysqlnd 8.0.10) | PDO (8.0.10) | xml (8.0.10) | bz2 (8.0.10) | calendar (8.0.10) | ctype (8.0.10) | curl (8.0.10) | dom (20031129) | mbstring (8.0.10) | FFI (8.0.10) | fileinfo (8.0.10) | ftp (8.0.10) | gd (8.0.10) | gettext (8.0.10) | iconv (8.0.10) | imagick (3.5.1) | imap (8.0.10) | intl (8.0.10) | ldap (8.0.10) | exif (8.0.10) | mysqli (8.0.10) | pdo_mysql (8.0.10) | pdo_pgsql (8.0.10) | pdo_sqlite (8.0.10) | pgsql (8.0.10) | Phar (8.0.10) | posix (8.0.10) | readline (8.0.10) | shmop (8.0.10) | SimpleXML (8.0.10) | smbclient (1.0.6) | sockets (8.0.10) | sqlite3 (8.0.10) | ssh2 (1.3.1) | sysvmsg (8.0.10) | sysvsem (8.0.10) | sysvshm (8.0.10) | tokenizer (8.0.10) | xmlreader (8.0.10) | xmlrpc (1.0.0RC2) | xmlwriter (8.0.10) | xsl (8.0.10) | zip (1.19.3) | libsmbclient (1.0.6) | Zend OPcache (8.0.10) | Zend Engine (4.0.10) |
Potential Missing Extensions ::
Disabled Functions :: pcntl_alarm | pcntl_fork | pcntl_waitpid | pcntl_wait | pcntl_wifexited | pcntl_wifstopped | pcntl_wifsignaled | pcntl_wifcontinued | pcntl_wexitstatus | pcntl_wtermsig | pcntl_wstopsig | pcntl_signal | pcntl_signal_get_handler | pcntl_signal_dispatch | pcntl_get_last_error | pcntl_strerror | pcntl_sigprocmask | pcntl_sigwaitinfo | pcntl_sigtimedwait | pcntl_exec | pcntl_getpriority | pcntl_setpriority | pcntl_async_signals | pcntl_unshare | |

Switch User Environment :: PHP CGI: No | Server SU: No | PHP SU: No | Potential Ownership Issues: No

Apache Modules :: core | mod_so | mod_watchdog | http_core | mod_log_config | mod_logio | mod_version | mod_unixd | mod_access_compat | mod_alias | mod_auth_basic | mod_authn_core | mod_authn_file | mod_authz_core | mod_authz_host | mod_authz_user | mod_autoindex | mod_deflate | mod_dir | mod_env | mod_evasive20 | mod_expires | mod_fcgid | mod_filter | mod_headers | mod_mime | prefork | mod_negotiation | mod_php | mod_proxy | mod_proxy_fcgi | mod_reqtimeout | mod_rewrite | mod_security2 | mod_setenvif | mod_socache_shmcb | mod_ssl | mod_status | mod_unique_id | mod_userdir | Apache/2.4.38 (Debian) |
Potential Missing Modules :: mod_security | mod_evasive | mod_dosevasive | mod_qos |
Folder Permissions :: wrote:Core Folders :: images/ (777) | components/ (777) | modules/ (777) | plugins/ (777) | language/ (777) | templates/ (777) | cache/ (777) | logs/ (---) | tmp/ (777) | administrator/components/ (777) | administrator/modules/ (777) | administrator/language/ (777) | administrator/templates/ (777) | administrator/logs/ (777) |

Elevated Permissions (First 10) :: plugins/ (777) | plugins/editors-xtd/ (777) | plugins/editors-xtd/article/ (777) | plugins/editors-xtd/contact/ (777) | plugins/editors-xtd/fields/ (777) | plugins/editors-xtd/image/ (777) | plugins/editors-xtd/menu/ (777) | plugins/editors-xtd/module/ (777) | plugins/editors-xtd/pagebreak/ (777) | plugins/editors-xtd/readmore/ (777) |
Database Information :: wrote:Database statistics :: Uptime: 243838 | Threads: 6 | Questions: 130739 | Slow queries: 0 | Opens: 491 | Flush tables: 1 | Open tables: 152 | Queries per second avg: 0.536 |
Extensions Discovered :: wrote:Components :: Site ::
Core ::
3rd Party::

Components :: Admin ::
Core :: com_associations (4.0.0) 1 | com_menus (4.0.0) 1 | com_media (3.0.0) 1 | com_categories (4.0.0) 1 | com_ajax (4.0.0) 1 | com_users (4.0.0) 1 | com_joomlaupdate (4.0.2) 1 | com_newsfeeds (4.0.0) 1 | com_privacy (3.9.0) 1 | com_tags (4.0.0) 1 | com_templates (4.0.0) 1 | com_wrapper (4.0.0) 1 | com_config (4.0.0) 1 | com_finder (4.0.0) 1 | com_cache (4.0.0) 1 | com_actionlogs (3.9.0) 1 | com_postinstall (4.0.0) 1 | com_content (4.0.0) 1 | com_cpanel (4.0.0) 1 | com_login (4.0.0) 1 | com_contenthistory (4.0.0) 1 | com_redirect (4.0.0) 1 | com_plugins (4.0.0) 1 | com_installer (4.0.0) 1 | com_modules (4.0.0) 1 | com_languages (4.0.0) 1 | com_admin (4.0.0) 1 | com_workflow (4.0.0) 1 | com_checkin (4.0.0) 1 | com_banners (4.0.0) 1 | com_messages (4.0.0) 1 | com_fields (4.0.0) 1 | com_mails (4.0.0) 1 |
3rd Party:: com_admintools (7.0.5) 1 |

Modules :: Site ::
Core :: mod_users_latest (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_menu (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_tags_similar (3.1.0) 1 | mod_articles_archive (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_login (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_feed (3.0.0) 1 |
3rd Party::

Modules :: Admin ::
Core :: mod_stats_admin (3.0.0) 1 | mod_post_installation_messages (4.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_version (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_menu (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_privacy_status (4.0.0) 1 | mod_frontend (4.0.0) 1 | mod_title (3.0.0) 1 | mod_user (4.0.0) 1 | mod_latest (3.0.0) 1 | mod_loginsupport (4.0.0) 1 | mod_login (3.0.0) 1 | mod_messages (4.0.0) 1 | mod_logged (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 |
3rd Party::

Libraries ::
Core ::
3rd Party::

Plugins ::
Core :: plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_system_accessibility (4.0.0) 0 | plg_system_languagefilter (3.0.0) 0 | plg_system_actionlogs (3.9.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_remember (3.0.0) 1 | plg_system_redirect (3.0.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_webauthn (4.0.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_log (3.0.0) 1 | plg_system_skipto (4.0.0) 1 | plg_system_cache (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_privacyconsent (3.9.0) 0 | plg_system_httpheaders (4.0.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_stats (3.5.0) 1 | plg_captcha_recaptcha_invisible (3.8) 0 | plg_captcha_recaptcha (3.4.0) 1 | plg_actionlog_joomla (3.9.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_subform (4.0.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_installer_override (4.0.0) 1 | plg_installer_folderinstaller (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | plg_installer_urlinstaller (3.6.0) 1 | plg_installer_webinstaller (4.0.0) 1 | plg_quickicon_downloadkey (4.0.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_overridecheck (4.0.0) 1 | plg_filesystem_local (4.0.0) 1 | plg_behaviour_taggable (4.0.0) 1 | plg_behaviour_versionable (4.0.0) 1 | plg_webservices_plugins (4.0.0) 1 | plg_webservices_users (4.0.0) 1 | plg_webservices_modules (4.0.0) 1 | plg_webservices_messages (4.0.0) 1 | plg_webservices_banners (4.0.0) 1 | plg_webservices_installer (4.0.0) 1 | plg_webservices_tags (4.0.0) 1 | plg_webservices_redirect (4.0.0) 1 | plg_webservices_config (4.0.0) 1 | plg_webservices_privacy (4.0.0) 1 | plg_webservices_languages (4.0.0) 1 | plg_webservices_menus (4.0.0) 1 | plg_webservices_newsfeeds (4.0.0) 1 | plg_webservices_content (4.0.0) 1 | plg_webservices_templates (4.0.0) 1 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_contactcreator (3.0.0) 1 | plg_user_terms (3.9.0) 0 | plg_user_profile (3.0.0) 1 | plg_user_token (3.9.0) 1 | plg_sampledata_multilang (4.0.0) 1 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_extension_joomla (3.0.0) 1 | plg_extension_namespacemap (4.0.0) 1 | plg_extension_finder (4.0.0) 1 | plg_workflow_featuring (4.0.0) 1 | plg_workflow_notification (4.0.0) 1 | plg_workflow_publishing (4.0.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_confirmconsent (3.9.0) 0 | plg_content_fields (3.7.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_vote (3.0.0) 0 | plg_content_emailcloak (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_finder (3.0.0) 1 | plg_media-action_crop (4.0.0) 1 | plg_media-action_rotate (4.0.0) 1 | plg_media-action_resize (4.0.0) 1 | plg_api-authentication_basic (4.0.0) 1 | plg_api-authentication_token (4.0.0) 1 |
3rd Party:: PLG_SYSTEM_ADMINTOOLS (7.0.5) 1 | PLG_ACTIONLOG_ADMINTOOLS (7.0.5) 1 | plg_editors_tinymce (5.8.2) 1 | plg_editors_codemirror (5.62.2) 1 |
Templates Discovered :: wrote:Templates :: Site :: cassiopeia (1.0) 1 |
Templates :: Admin :: atum (1.0) 1 |
Last edited by imanickam on Sun Oct 24, 2021 6:43 am, edited 1 time in total.
Reason: Moved topic » from Administration Joomla! 3.x to Administration Joomla! 4.x

richardh9935
Joomla! Apprentice
Joomla! Apprentice
Posts: 34
Joined: Thu Jun 02, 2016 8:43 am

Re: Blank admin module

Post by richardh9935 » Sun Oct 24, 2021 6:30 am

Screen images showing blank pop-ups.
You do not have the required permissions to view the files attached to this post.

ghazal
Joomla! Explorer
Joomla! Explorer
Posts: 343
Joined: Fri Aug 19, 2005 12:12 pm
Location: Out of my mind ...sometimes

Re: Blank admin module

Post by ghazal » Sun Oct 24, 2021 10:11 am

What you are showing is not a joomla core extension, it's an Akeeba (third party) extension, Admin Tools, for that matter.
Ask its developer.

sozzled
I've been banned!
Posts: 13639
Joined: Sun Jul 05, 2009 3:30 am
Location: Canberra, Australia

Re: Blank admin module

Post by sozzled » Sun Oct 24, 2021 7:33 pm

Not related, specifically, to Akeeba Admin Tools. I use this product AAT 7.0.5 on my J! 4 websites and I have no problems with it.

Never a good idea under any circumstances to second-guess the solution by setting the file permissions to 777.

I do not get any popups when I attempt to add a user note or go to Content » Categories ... however, I also do not use PHP 8.0 or MySQL 5.5.5 (which reached end-of-life three years ago).

User avatar
brian
Joomla! Master
Joomla! Master
Posts: 12787
Joined: Fri Aug 12, 2005 7:19 am
Location: Leeds, UK
Contact:

Re: Blank admin module

Post by brian » Sun Oct 24, 2021 8:55 pm

please check the console for any errors
"Exploited yesterday... Hacked tomorrow"
Blog http://brian.teeman.net/
Joomla Hidden Secrets http://hiddenjoomlasecrets.com/

User avatar
AMurray
Joomla! Exemplar
Joomla! Exemplar
Posts: 9739
Joined: Sat Feb 13, 2010 7:35 am
Location: Australia

Re: Blank admin module

Post by AMurray » Sun Oct 24, 2021 9:37 pm

A little off topic but speaking of Admin Tools (since @sozzled raised the issue), it has a function to fix those folder permissions......
Regards - A Murray
General Support Moderator

richardh9935
Joomla! Apprentice
Joomla! Apprentice
Posts: 34
Joined: Thu Jun 02, 2016 8:43 am

Re: Blank admin module

Post by richardh9935 » Wed Oct 27, 2021 4:11 am

Brian,
Which console?

User avatar
brian
Joomla! Master
Joomla! Master
Posts: 12787
Joined: Fri Aug 12, 2005 7:19 am
Location: Leeds, UK
Contact:

Re: Blank admin module

Post by brian » Wed Oct 27, 2021 8:00 am

"Exploited yesterday... Hacked tomorrow"
Blog http://brian.teeman.net/
Joomla Hidden Secrets http://hiddenjoomlasecrets.com/

richardh9935
Joomla! Apprentice
Joomla! Apprentice
Posts: 34
Joined: Thu Jun 02, 2016 8:43 am

Re: Blank admin module

Post by richardh9935 » Thu Oct 28, 2021 3:53 am

Thanks brian. I can now see error messages. Here are the log entries Chrome generated when I repeated the "add note, search for user" procedure.

(several Cross-Origin-Opener-Policy errors because this is my own server and it has no certificate. It's not visible to LAN. However, I see the phrase "Blocked a frame with origin....... from accessing a cross-origin frame."

Are theCross-Origin-Opener-Policy errors likely to be the underlying problem?



chrome-error://chromewebdata/:1 Refused to display 'http://cactusactdev.com.au/' in a frame because it set multiple 'X-Frame-Options' headers with conflicting values ('DENY, SAMEORIGIN'). Falling back to 'deny'.


VM230:7290 crbug/1173575, non-JS module files deprecated.
(anonymous) @ VM230:7290


joomla-field-user.js?46cf52aed1cab73aa9dfb32f80ee0af5db674465:125 Uncaught DOMException: Blocked a frame with origin "http://cactusactdev.com.au" from accessing a cross-origin frame.

at HTMLElement.iframeLoad (http://cactusactdev.com.au/media/system ... 465:125:53)

iframeLoad @ joomla-field-user.js?46cf52aed1cab73aa9dfb32f80ee0af5db674465:125
load (async)

modalOpen @ joomla-field-user.js?46cf52aed1cab73aa9dfb32f80ee0af5db674465:145

User avatar
brian
Joomla! Master
Joomla! Master
Posts: 12787
Joined: Fri Aug 12, 2005 7:19 am
Location: Leeds, UK
Contact:

Re: Blank admin module

Post by brian » Thu Oct 28, 2021 7:31 am

Are theCross-Origin-Opener-Policy errors likely to be the underlying problem?
yes
"Exploited yesterday... Hacked tomorrow"
Blog http://brian.teeman.net/
Joomla Hidden Secrets http://hiddenjoomlasecrets.com/

richardh9935
Joomla! Apprentice
Joomla! Apprentice
Posts: 34
Joined: Thu Jun 02, 2016 8:43 am

Re: Blank admin module

Post by richardh9935 » Thu Oct 28, 2021 10:50 pm

OK, so the COOP (cross-origin opener policy - part of Cross-Origin policy group) cause the problem.

I understand the Cross-Origin polices are there to protect my users, so I don't want to eliminate them by using a wild card.

Secondly, I haven't modified any of the J!4 code.

So I suspect this is a J4! issue.

User avatar
brian
Joomla! Master
Joomla! Master
Posts: 12787
Joined: Fri Aug 12, 2005 7:19 am
Location: Leeds, UK
Contact:

Re: Blank admin module

Post by brian » Fri Oct 29, 2021 6:57 am

It is NOTHING to do with Joomla. Your server and/or domain is not configured correctly and you should contact your host.

I am assuming that you edited the messages in your earlier posts because the domain you mention does not exist.
"Exploited yesterday... Hacked tomorrow"
Blog http://brian.teeman.net/
Joomla Hidden Secrets http://hiddenjoomlasecrets.com/

richardh9935
Joomla! Apprentice
Joomla! Apprentice
Posts: 34
Joined: Thu Jun 02, 2016 8:43 am

Re: Blank admin module

Post by richardh9935 » Fri Oct 29, 2021 9:11 am

OK, I will find out how to amend my configuration.

I didn’t edit the post. The domain is only on my local server. It’s not a registered domain.


Locked

Return to “Administration Joomla! 4.x”