Pre-Update Checks Failed

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Joomla! Fledgling
Joomla! Fledgling
Posts: 2
Joined: Tue Sep 26, 2023 7:26 pm

Pre-Update Checks Failed

Post by marcfarres » Tue Sep 26, 2023 7:47 pm

Hello everyone, I am following the steps to migrate from Joomla 3 to 4 but in the initial step I already find that there are things to correct, so far everything is correct.
The problem is that when I go to see what is wrong I find the attached image.
What is "Update Server error" supposed to mean, what should I do?

thank you
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Joomla! Exemplar
Joomla! Exemplar
Posts: 9325
Joined: Sat Feb 13, 2010 7:35 am
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Re: Pre-Update Checks Failed

Post by AMurray » Tue Sep 26, 2023 9:45 pm

The update server error sounds like problems reaching the update server for each of those extensions. However since all of them show the same error, perhaps it's an issue with your internet provider or connection.

The Pre-Update check would check the update server for each extension in order to report if there is a J4-compatible update or not.

I don't know if it is your site, or the update servers.

Things to try:
  • Rebuild the update server list
  • Check for Updates through Extension Manager - do you get a list of the extension available updates, or do you get the same server errors?
  • Manually update those listed in the Pre-Update Check (i.e., obtain the ZIP file downloads for each and install through Extension Manager). Some may be system plugins that you can't simply update in the normal manner.
  • You may need a J3/J4 version that works in both, or a J4 version only that you can install when you have done the migration.
  • You may need to disable some extensions or uninstall them, then install the relevant J4 versions after the migration (I don't know how or if uninstalling will affect the associated data).
Regards - A Murray

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