Issue After Updating to Joomla 4.4.0: "UserFactory not set" Error in ActionlogModel

[Pieter1234]

Hello everyone,


I am new to this forum

I recently updated my Joomla website to version 4.4.0. Since this update, I've been encountering an annoying error message:

Message: UserFactory not set in Joomla\Component\Actionlogs\Administrator\Model\ActionlogModel

I looked for a solution to this issue and came across this post: link to the post. The advice there was to clear the cache, which I have done via administrator/cache, but unfortunately, this did not resolve the problem.

For further diagnosis, I have enabled error reporting and attached the corresponding error details as an attachment.

Does anyone have any idea how I can fix this ongoing issue? Any help would be greatly appreciated!

Thank you for your time and assistance.

Pieter

Code: Select all

A PHP Exception occurred on your site. Here you can find the stack trace:

Exception Type: UnexpectedValueException
File: /data/sites/web/offirentbe/www/libraries/src/User/UserFactoryAwareTrait.php
Line: 45
Message: UserFactory not set in Joomla\Component\Actionlogs\Administrator\Model\ActionlogModel

#0 /data/sites/web/offirentbe/www/administrator/components/com_actionlogs/src/Model/ActionlogModel.php(58): Joomla\Component\Actionlogs\Administrator\Model\ActionlogModel->getUserFactory()
#1 /data/sites/web/offirentbe/www/libraries/foundry/libraries/actionlog.php(105): Joomla\Component\Actionlogs\Administrator\Model\ActionlogModel->addLog(Array, 'User log('COM_EB_ACTIONLO...', 'com_easyblog.po...', Array)
#3 /data/sites/web/offirentbe/www/libraries/src/MVC/Controller/BaseController.php(693): EasyBlogControllerPosts->save()
#4 /data/sites/web/offirentbe/www/administrator/components/com_easyblog/easyblog.php(78): Joomla\CMS\MVC\Controller\BaseController->execute('save')
#5 /data/sites/web/offirentbe/www/libraries/src/Dispatcher/LegacyComponentDispatcher.php(71): require_once('/data/sites/web...')
#6 /data/sites/web/offirentbe/www/libraries/src/Dispatcher/LegacyComponentDispatcher.php(73): Joomla\CMS\Dispatcher\LegacyComponentDispatcher::Joomla\CMS\Dispatcher\{closure}('/data/sites/web...')
#7 /data/sites/web/offirentbe/www/libraries/src/Component/ComponentHelper.php(361): Joomla\CMS\Dispatcher\LegacyComponentDispatcher->dispatch()
#8 /data/sites/web/offirentbe/www/libraries/src/Application/AdministratorApplication.php(143): Joomla\CMS\Component\ComponentHelper::renderComponent('com_easyblog')
#9 /data/sites/web/offirentbe/www/libraries/src/Application/AdministratorApplication.php(186): Joomla\CMS\Application\AdministratorApplication->dispatch()
#10 /data/sites/web/offirentbe/www/libraries/src/Application/CMSApplication.php(293): Joomla\CMS\Application\AdministratorApplication->doExecute()
#11 /data/sites/web/offirentbe/www/administrator/includes/app.php(61): Joomla\CMS\Application\CMSApplication->execute()
#12 /data/sites/web/offirentbe/www/administrator/index.php(32): require_once('/data/sites/web...')
#13 {main}


SERVER variables

Array
(
    [USER] => offirentbe
    [HOME] => /data/sites/web/offirentbe/
    [SCRIPT_NAME] => /administrator/index.php
    [REQUEST_URI] => /administrator/index.php
    [QUERY_STRING] => 
    [REQUEST_METHOD] => POST
    [SERVER_PROTOCOL] => HTTP/1.1
    [GATEWAY_INTERFACE] => CGI/1.1
    [REMOTE_PORT] => 6840
    [SCRIPT_FILENAME] => /data/sites/web/offirentbe/www/administrator/index.php
    [SERVER_ADMIN] => [email protected]
    [CONTEXT_DOCUMENT_ROOT] => /data/sites/web/offirentbe/www
    [CONTEXT_PREFIX] => 
    [REQUEST_SCHEME] => https
    [DOCUMENT_ROOT] => /data/sites/web/offirentbe/www
    [REMOTE_ADDR] => 81.83.18.56
    [SERVER_PORT] => 443
    [SERVER_ADDR] => 83.217.74.149
    [SERVER_NAME] => www.offirent.be
    [SERVER_SOFTWARE] => Apache
    [SERVER_SIGNATURE] => 
    [LD_LIBRARY_PATH] => /data/jail/usr/local/httpd-2.4-worker/lib:/data/jail/usr/local/openssl/lib
    [PATH] => /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin
    [HTTP_COOKIE] => atumSidebarState=open; _gcl_au=1.1.9425583.1697627742; cookiesck=yes; _ga=GA1.1.1773800012.1697627946; _fbp=fb.1.1697627945754.1212603927; jch_optimize_no_cache_user_state=user_logged_in; _ga_BK4XQBPJ6K=GS1.1.1698245074.4.1.1698247398.34.0.0; 8d061b5a0f91f77b1ef1103106f1b418=24sl5t06dgpgmvs3n6fk15o8ho; admintools_adminaccess_58ded320dcb3453ba0cdd6101e464196=EvqJ35RQTdPxh3OXNGOgOQnYXmjm5E1r.l14c7d3pjuelxewMvXPj
    [HTTP_ACCEPT_LANGUAGE] => nl-NL,nl;q=0.9,en-US;q=0.8,en;q=0.7
    [HTTP_ACCEPT_ENCODING] => gzip, deflate, br
    [HTTP_REFERER] => https://www.offirent.be/administrator/index.php?option=com_easyblog&view=composer&tmpl=component&uid=205.807&return=aHR0cHM6Ly93d3cub2ZmaXJlbnQuYmUvYWRtaW5pc3RyYXRvci9pbmRleC5waHA%2Fb3B0aW9uPWNvbV9lYXN5YmxvZyZ2aWV3PWJsb2dz
    [HTTP_SEC_FETCH_DEST] => document
    [HTTP_SEC_FETCH_USER] => ?1
    [HTTP_SEC_FETCH_MODE] => navigate
    [HTTP_SEC_FETCH_SITE] => same-origin
    [HTTP_ACCEPT] => text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7
    [HTTP_USER_AGENT] => Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.0.0 Safari/537.36
    [CONTENT_TYPE] => application/x-www-form-urlencoded
    [HTTP_ORIGIN] => https://www.offirent.be
    [HTTP_UPGRADE_INSECURE_REQUESTS] => 1
    [HTTP_SEC_CH_UA_PLATFORM] => "Windows"
    [HTTP_SEC_CH_UA_MOBILE] => ?0
    [HTTP_SEC_CH_UA] => "Chromium";v="118", "Google Chrome";v="118", "Not=A?Brand";v="99"
    [HTTP_CACHE_CONTROL] => max-age=0
    [CONTENT_LENGTH] => 111625
    [HTTP_X_SCHEME] => https
    [HTTP_X_HCL_FORWARDED_PORT] => 443
    [HTTP_X_HCL_FORWARDED_PROTO] => https
    [HTTP_X_REAL_IP] => 81.83.18.56
    [HTTP_HOST] => www.offirent.be
    [proxy-nokeepalive] => 1
    [HTTP_AUTHORIZATION] => 
    [JCH_SCHEME] => https
    [JCH_GZIP] => .gz
    [JCH_GZIP_ENABLED] => yes
    [SCRIPT_URI] => https://www.offirent.be/administrator/index.php
    [SCRIPT_URL] => /administrator/index.php
    [LOGPREFIX] => user_offirentbe
    [UNIQUE_ID] => ZTomSS3ONjKYqsX-Ul3GEQAAAI8
    [HTTPS] => on
    [FCGI_ROLE] => RESPONDER
    [PHP_SELF] => /administrator/index.php
    [REQUEST_TIME_FLOAT] => 1698309705.7331
    [REQUEST_TIME] => 1698309705
)

[Rondeb]

Hi,

have you reinstalled the core files yet?

Greetings Ron

[Pieter1234]

Hi,

have you reinstalled the core files yet?

Greetings Ron

Hello Ron,

Thank you for your response. When you mention reinstalling the core files, could you please specify which files you're referring to? Are you suggesting that I should re-upload all Joomla core files via FTP?

Looking forward to your clarification.

Best regards,

Pieter

[Rondeb]

Go to your site . com/administrator/index.php?option=com_joomlaupdate

2023-10-26_11-45-56.png

Be sure to reinstall from Joomla 4.4 files and not update to Joomla 5!

Clear browser en website cache.

Ron

[Pieter1234]

Hello Ron,

Thank you for your detailed guidance. I followed your instructions to go to mywebsite.com/administrator/index.php?option=com_joomlaupdate and made sure to reinstall from Joomla 4.4 files, specifically avoiding an update to Joomla 5. I've also cleared both browser and website cache as you advised.

https://prnt.sc/XF6ZKH_Do9wS

Unfortunately, the same error message persists:

https://prnt.sc/WVQHQYR4NWoN

Message: UserFactory not set in Joomla\Component\Actionlogs\Administrator\Model\ActionlogModel

Do you have any further suggestions on how I can resolve this issue? Your help is greatly appreciated.

Best regards,

Pieter

[ceford]

Could be an EasyBlog problem. Are you on the latest version?

[Pieter1234]

Could be an EasyBlog problem. Are you on the latest version?

Hello,

I hope this message finds you well. I'm a paying user of EasyBlog and recently upgraded to Joomla 4.4.0. Since the upgrade, I've been encountering an error message that says "UserFactory not set" in the ActionlogModel.

As a paid user (I use version EasySocial 4.0.13) , I believe I'm already on the latest version of EasyBlog. Could you please confirm if there are any specific compatibility issues with Joomla 4.4.0 that might be causing this?

Any guidance on how to resolve this issue would be greatly appreciated.

Thank you for your assistance.

Pieter

[ceford]

Did you put this question directly to the supplier of EasyBlog?

[DeeEmm]

Did anyone find a resolution to this issue?

[Pieter1234]

Did anyone find a resolution to this issue?

I did not found a solution to this issue. The strange thing it is on one site from me and not on a other site. For what is it used userfactory?

[scomil808a]

I am receiving the same error. Has anyone found a solution to this problem?

[iadams83]

I find it hard to believe that more people aren't running into this issue. I am having the same problem with no solution as of mid-November. Any updates?

[ceford]

In the original post the problem may have been an EasyBlog problem but the original poster did not come back to tell us what happened. Others who have reported the same problem have not mentioned EasyBlog so we don't know if they have the exact same problem or not.

FYI: the error occurs when recording an action log, such as logging in or out, creating a new article or checking in an article. You could disable the Action Log - Joomla plugin.

[DeeEmm]

I have the issue when saving settings in the admin interface. I assume that a similar mechanism is in play - that those actions are being saved to the log. Is there a way to disable logging??

[ceford]

Can someone provide more information? From the Home Dashboard / Global Configuration i select Save and Close. Then in the Home Dashboard Latest Actions panel I see the last entry as User xxxxx changed settings of the application configuration - Less than a minute ago.

Does that cause an error for those who experience the problem?

[DeeEmm]

No. Does not happen with native settings, only with third party apps.

Disabling the 'Action-log' plugin does prevent the error from happening with third party apps. That's enough of a workaround for me for the present. I'm assuming that the error I'm seeing is as a result of how the third party app implements the logging functionality. It can stay disabled until they provide a fix.

[ceford]

A UserFactoryAware interface was introduced in 4.4. I have posted a bug report to see if we can get a fix.

GitHub PR: https://github.com/joomla/joomla-cms/pull/40337
Reported issue: https://issues.joomla.org/tracker/joomla-cms/42373

[RW-NWPA]

i too am experiencing this problem. i instaaled joomla 4.4 and get the error:
0 UserFactory not set in Joomla\Component\Users\Administrator\Table\MfaTable
I am dead in the water until there is a solution.

[ceford]

i too am experiencing this problem. i instaaled joomla 4.4 and get the error:
0 UserFactory not set in Joomla\Component\Users\Administrator\Table\MfaTable
I am dead in the water until there is a solution.

Disable the System - User Actions Log plugin.

[RW-NWPA]

I only saw this after looking at the code and realizing it had to do with Multi Factor Authentication. I disabled MFA on my superuser account and it worked. That must be the equivalent of what you suggested.

Regards,
Rob

[Per Yngve Berg]

The upgrade to 4.4 includes a change from 2FA to MFA.