I ran the database check to make sure all is well before I upgrade. I got this:
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6 Database Problems Found.
Other Information
Database schema version (3.9.10-2019-07-09) does not match CMS version (3.10.7-2022-03-18).
Table 'xyz_users' does not have index 'idx_username'. (From file 3.9.16-2020-03-04.sql.)
Table 'xyz_template_styles' does not have column 'inheritable'. (From file 3.10.0-2020-08-10.sql.)
Table 'xyz_template_styles' does not have column 'parent'. (From file 3.10.0-2020-08-10.sql.)
Table 'xyz_users' does not have column 'authProvider'. (From file 3.10.7-2022-03-18.sql.)
The Joomla! Core database tables have not been converted yet to UTF-8 Multibyte (utf8mb4).
When I click fix, I get this and the fixing process does not carry on:
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An error has occurred.
1062 Duplicate entry 'Zainah' for key 'idx_username'
Any thoughs on what to do?