Upgrade failed from 3.10.12 to 4.4.3 Topic is solved

Need help upgrading your Joomla! website or converting to Joomla! 4.x?

Moderator: General Support Moderators

Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10.
Post Reply
sergio_scl
Joomla! Apprentice
Joomla! Apprentice
Posts: 6
Joined: Tue Apr 02, 2024 10:17 am

Upgrade failed from 3.10.12 to 4.4.3

Post by sergio_scl » Tue Apr 02, 2024 10:28 am

Hello friends.

I have put off updating my Joomla v3 a lot and now I have had a problem in the 90.5% percentage of the status bar, and I am getting errors.
I have been able to solve one related to a plugin but I keep getting several more like the ones I indicate below. What solution would you propose?

I have also released the FPA in case it is of interest to upload it here.

Thanks in advance.
500 Table 'ddb69566.anvgy_workflow_associations' doesn't exist
/hosting/www/xxxxxxxx.com/public/administrator/modules/mod_popular/src/Helper/PopularHelper.php:81
Call stack
# Function Location
1 () JROOT/administrator/modules/mod_popular/src/Helper/PopularHelper.php:81
2 Joomla\Module\Popular\Administrator\Helper\PopularHelper::getList() JROOT/administrator/modules/mod_popular/mod_popular.php:19
3 include() JROOT/libraries/src/Dispatcher/ModuleDispatcher.php:52
4 Joomla\CMS\Dispatcher\ModuleDispatcher::Joomla\CMS\Dispatcher\{closure}() JROOT/libraries/src/Dispatcher/ModuleDispatcher.php:55
5 Joomla\CMS\Dispatcher\ModuleDispatcher->dispatch() JROOT/libraries/src/Helper/ModuleHelper.php:281
6 Joomla\CMS\Helper\ModuleHelper::renderRawModule() JROOT/libraries/src/Helper/ModuleHelper.php:161
7 Joomla\CMS\Helper\ModuleHelper::renderModule() JROOT/administrator/components/com_cpanel/tmpl/cpanel/default.php:61
8 include() JROOT/libraries/src/MVC/View/HtmlView.php:415
9 Joomla\CMS\MVC\View\HtmlView->loadTemplate() JROOT/libraries/src/MVC/View/HtmlView.php:203
10 Joomla\CMS\MVC\View\HtmlView->display() JROOT/administrator/components/com_cpanel/src/View/Cpanel/HtmlView.php:158
11 Joomla\Component\Cpanel\Administrator\View\Cpanel\HtmlView->display() JROOT/libraries/src/MVC/Controller/BaseController.php:660
12 Joomla\CMS\MVC\Controller\BaseController->display() JROOT/administrator/components/com_cpanel/src/Controller/DisplayController.php:56
13 Joomla\Component\Cpanel\Administrator\Controller\DisplayController->display() JROOT/libraries/src/MVC/Controller/BaseController.php:693
14 Joomla\CMS\MVC\Controller\BaseController->execute() JROOT/libraries/src/Dispatcher/ComponentDispatcher.php:143
15 Joomla\CMS\Dispatcher\ComponentDispatcher->dispatch() JROOT/libraries/src/Component/ComponentHelper.php:361
16 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:143
17 Joomla\CMS\Application\AdministratorApplication->dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:186
18 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:293
19 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/includes/app.php:61
20 require_once() JROOT/administrator/index.php:32

sergio_scl
Joomla! Apprentice
Joomla! Apprentice
Posts: 6
Joined: Tue Apr 02, 2024 10:17 am

Re: Upgrade failed from 3.10.12 to 4.4.3

Post by sergio_scl » Tue Apr 02, 2024 10:29 am

FPA:
Forum Post Assistant (v1.6.6) : 2-Apr-2024 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 4.4.3-Stable (Pamoja) 20-February-2024
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (644) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 2 | Error Reporting: default | Site Debug: true | Language Debug: false | Default Access: Public | Unicode Slugs: true | dbConnection Type: mysqli | PHP Supports J! 4.4.3: Yes | Database Supports J! 4.4.3: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 5.18.0-0.deb11.4-amd64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br, zstd | System TMP Writable: Yes | Free Disk Space : 49.35 GiB |

PHP Configuration :: Version: 8.2.17 | PHP API: fpm-fcgi | Session Path Writable: Yes | Display Errors: 0 | Error Reporting: 22519 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: /var/www/borecom.com/:/tmp/:/hosting/www/borecom.com/ | Uploads: 1 | Max. Upload Size: 60M | Max. POST Size: 60M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 160M

Database Configuration :: Version: 10.10.2-MariaDB-1:10.10.2+maria~deb11 (Client:mysqlnd 8.2.17) | Database Size: 36.05 MiB | #of Tables with config prefix:  212 | #of other Tables:  68 | User Privileges : GRANT ALL
Detailed Environment :: wrote:PHP Extensions :: Core (8.2.17) | date (8.2.17) | libxml (8.2.17) | openssl (8.2.17) | pcre (8.2.17) | zlib (8.2.17) | filter (8.2.17) | hash (8.2.17) | json (8.2.17) | random (8.2.17) | Reflection (8.2.17) | SPL (8.2.17) | session (8.2.17) | standard (8.2.17) | sodium (8.2.17) | cgi-fcgi (8.2.17) | mysqlnd (mysqlnd 8.2.17) | PDO (8.2.17) | xml (8.2.17) | apcu (5.1.23) | bcmath (8.2.17) | calendar (8.2.17) | ctype (8.2.17) | curl (8.2.17) | dom (20031129) | mbstring (8.2.17) | FFI (8.2.17) | fileinfo (8.2.17) | ftp (8.2.17) | gd (8.2.17) | gettext (8.2.17) | gmp (8.2.17) | iconv (8.2.17) | imagick (3.7.0) | imap (8.2.17) | intl (8.2.17) | exif (8.2.17) | mysqli (8.2.17) | OAuth (2.0.7) | odbc (8.2.17) | PDO_Firebird (8.2.17) | pdo_mysql (8.2.17) | PDO_ODBC (8.2.17) | pdo_sqlite (8.2.17) | Phar (8.2.17) | posix (8.2.17) | readline (8.2.17) | shmop (8.2.17) | SimpleXML (8.2.17) | snmp (8.2.17) | soap (8.2.17) | sockets (8.2.17) | sqlite3 (8.2.17) | ssh2 (1.4.1) | sysvmsg (8.2.17) | sysvsem (8.2.17) | sysvshm (8.2.17) | tidy (8.2.17) | tokenizer (8.2.17) | xmlreader (8.2.17) | xmlrpc (1.0.0RC3) | xmlwriter (8.2.17) | xsl (8.2.17) | zip (1.21.1) | mailparse (3.1.6) | realpath_turbo (2.0.0) | ionCube Loader (13.0.2) | Zend OPcache (8.2.17) | Zend Engine (4.2.17) |
Potential Missing Extensions ::
Disabled Functions :: system | passthru | popen | proc_close | proc_get_status | proc_nice | proc_open | proc_terminate | shell_exec | exec | ini_alter | show_source | pcntl_alarm | pcntl_fork | pcntl_waitpid | pcntl_wait | pcntl_wifexited | pcntl_wifstopped | pcntl_wifsignaled | pcntl_wifcontinued | pcntl_wexitstatus | pcntl_wtermsig | pcntl_wstopsig | pcntl_signal | pcntl_signal_dispatch | pcntl_get_last_error | pcntl_strerror | pcntl_sigprocmask | pcntl_sigwaitinfo | pcntl_sigtimedwait | pcntl_exec | pcntl_getpriority | pcntl_setpriority | mail |

Switch User Environment :: PHP CGI: Yes | Server SU: No | PHP SU: Yes | Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) | api/ (755) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 38778775 | Threads: 6 | Questions: 30654656308 | Slow queries: 7879 | Opens: 50520706 | Open tables: 15000 | Queries per second avg: 790.500 |
Extensions Discovered :: wrote:Components :: Site ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party::

Components :: Admin ::
Core :: com_actionlogs (3.9.0) 1 | com_admin (4.0.0) 1 | com_ajax (4.0.0) 1 | com_associations (4.0.0) 1 | com_banners (4.0.0) 1 | com_cache (4.0.0) 1 | com_categories (4.0.0) 1 | com_checkin (4.0.0) 1 | com_config (4.0.0) 1 | com_content (4.0.0) 1 | com_contenthistory (4.0.0) 1 | com_cpanel (4.0.0) 1 | com_fields (4.0.0) 1 | com_finder (4.0.0) 1 | com_installer (4.0.0) 1 | com_joomlaupdate (4.0.3) 1 | com_languages (4.0.0) 1 | com_login (4.0.0) 1 | com_media (3.0.0) 1 | com_menus (4.0.0) 1 | com_messages (4.0.0) 1 | com_modules (4.0.0) 1 | com_newsfeeds (4.0.0) 1 | com_plugins (4.0.0) 1 | com_postinstall (4.0.0) 1 | com_privacy (3.9.0) 1 | com_redirect (4.0.0) 1 | com_search (3.0.0) 1 | com_tags (4.0.0) 1 | com_templates (4.0.0) 1 | com_users (4.0.0) 1 | com_weblinks (3.9.0) 1 | com_guidedtours (4.3.0) ? | com_mails (4.0.0) ? | com_scheduler (4.1.0) ? | com_workflow (4.0.0) ? | com_wrapper (4.0.0) 1 |
3rd Party:: Akeeba (8.3.3) 1 | sysbreezingforms (1.0.0) 1 | COM_BREEZINGFORMS (1.9.1 Stable ) 1 | JComments (3.0.7) ? | SP Page Builder (3.8.10) 1 | SP Simple Portfolio (1.0.0) 1 |

Modules :: Site ::
Core :: mod_articles_archive (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_search (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_tags_similar (3.1.0) 1 | mod_users_latest (3.0.0) 1 | mod_weblinks (3.9.0) 1 | mod_whosonline (3.0.0) 1 | mod_wrapper (3.0.0) 1 |
3rd Party:: AddToAny Buttons (1.1.0) 1 | Flexi Custom Code (2.1) 1 | SP Page Builder (3.8.10) 1 | SP Simple Portfolio (1.0.0) 1 | System (1.0.0) ? | ARI Image Slider (1.7.0) 1 |

Modules :: Admin ::
Core :: mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_logged (3.0.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_quickicon (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_stats_admin (3.0.0) 1 | mod_status (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_title (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_version (3.0.0) 1 | mod_post_installation_messages (4.0.0) ? | mod_privacy_status (4.0.0) ? | mod_user (4.0.0) ? | mod_loginsupport (4.0.0) ? | mod_messages (4.0.0) ? | mod_guidedtours (4.3.0) ? | mod_frontend (4.0.0) ? |
3rd Party:: mod_sppagebuilder_admin_menu (1.4) 1 | mod_sppagebuilder_icons (1.0.2) 1 |

Libraries ::
Core ::
3rd Party:: file_fof40 (4.1.1) ? |

Plugins ::
Core :: plg_actionlog_joomla (3.9.0) ? | plg_authentication_cookie (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_captcha_recaptcha (3.4.0) 1 | plg_captcha_recaptcha_invisible (3.8) 0 | plg_content_confirmconsent (3.9.0) 0 | plg_content_emailcloak (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_joomla (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_vote (3.0.0) 1 | Content - SP Page Builder (3.8.10) 0 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_weblink (3.9.0) 0 | plg_extension_joomla (3.0.0) 1 | plg_extension_namespacemap (4.0.0) ? | plg_extension_finder (4.0.0) ? | plg_fields_calendar (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_subform (4.0.0) ? | plg_finder_categories (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_weblinks (3.9.0) 1 | plg_installer_folderinstaller (3.6.0) ? | plg_installer_packageinstaller (3.6.0) 1 | plg_installer_urlinstaller (3.6.0) ? | plg_installer_webinstaller (4.0.0) 1 | plg_installer_override (4.0.0) ? | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_eos310 (3.10.0) 1 | plg_quickicon_overridecheck (4.0.0) ? | plg_quickicon_eos (4.4.0) ? | plg_quickicon_downloadkey (4.0.0) ? | plg_sampledata_multilang (4.0.0) ? | plg_search_categories (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_tags (3.0.0) 1 | plg_search_weblinks (3.9.0) 1 | plg_system_actionlogs (3.9.0) ? | plg_system_cache (3.0.0) 0 | plg_system_debug (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_languagefilter (3.0.0) 0 | plg_system_log (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_p3p (3.0.0) 1 | plg_system_privacyconsent (3.9.0) 0 | plg_system_redirect (3.0.0) 1 | plg_system_remember (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_stats (3.5.0) 1 | plg_system_updatenotification (3.5.0) 0 | plg_system_weblinks (3.9.0) 0 | plg_system_schedulerunner (4.1) ? | plg_system_accessibility (4.0.0) ? | plg_system_webauthn (4.0.0) ? | plg_system_httpheaders (4.0.0) ? | plg_system_shortcut (4.2.0) ? | plg_system_jooa11y (4.2.0) ? | plg_system_skipto (4.0.0) ? | plg_system_guidedtours (4.3.0) ? | plg_system_task_notification (4.1) ? | plg_twofactorauth_totp (3.2.0) 1 | plg_twofactorauth_yubikey (3.2.0) 1 | plg_user_contactcreator (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 0 | plg_user_terms (3.9.0) 0 | plg_user_token (3.9.0) ? | K2 - SP Page Builder (3.8.10) 0 | plg_workflow_notification (4.0.0) ? | plg_workflow_publishing (4.0.0) ? | plg_workflow_featuring (4.0.0) ? | plg_filesystem_local (4.0.0) ? | plg_media-action_resize (4.0.0) ? | plg_media-action_crop (4.0.0) ? | plg_media-action_rotate (4.0.0) ? | plg_behaviour_versionable (4.0.0) ? | plg_behaviour_compat (4.4.0) ? | plg_behaviour_taggable (4.0.0) ? | plg_webservices_modules (4.0.0) ? | plg_webservices_plugins (4.0.0) ? | plg_webservices_menus (4.0.0) ? | plg_webservices_newsfeeds (4.0.0) ? | plg_webservices_config (4.0.0) ? | plg_webservices_privacy (4.0.0) ? | plg_webservices_languages (4.0.0) ? | plg_webservices_redirect (4.0.0) ? | plg_webservices_tags (4.0.0) ? | plg_webservices_content (4.0.0) ? | plg_webservices_templates (4.0.0) ? | plg_webservices_banners (4.0.0) ? | plg_webservices_installer (4.0.0) ? | plg_webservices_media (4.1.0) ? | plg_webservices_messages (4.0.0) ? | plg_webservices_users (4.0.0) ? | plg_task_check_files (4.1) ? | plg_task_site_status (4.1) ? | plg_task_requests (4.1) ? | plg_task_demo_tasks (4.1) ? | plg_multifactorauth_totp (3.2.0) ? | plg_multifactorauth_fixed (4.2.0) ? | plg_multifactorauth_webauthn (4.2.0) ? | plg_multifactorauth_email (4.2.0) ? | plg_multifactorauth_yubikey (3.2.0) ? | plg_api-authentication_token (4.0.0) ? | plg_api-authentication_basic (4.0.0) ? |
3rd Party:: Helix3 - Ajax (1.0) 1 | AddToAny Share Buttons (1.5) 0 | plg_content_jcomments (1.0) 1 | Content - Social 2s (4.3.45) 0 | plg_editors-xtd_jcommentsoff (1.0) 1 | plg_editors-xtd_jcommentson (1.0) 1 | plg_editors_codemirror (5.65.15) 1 | plg_editors_tinymce (5.10.9) 1 | plg_finder_sppagebuilder (3.8.10) 0 | plg_quickicon_jcomments (1.0) 1 | plg_search_jcomments (1.0) 1 | plg_search_sppagebuilder (3.8.10) 1 | PLG_SYSTEM_CLEANTALK_NAME (6.4) 1 | CookieHint and Consent (1.4.8) 1 | System - Helix3 Framework (3.0.5) 1 | System - Helix Ultimate Framework (2.0.18) 1 | Hikashop - Mijoshop Fallback Redire (4.0.2) ? | Hikashop - Redshop Fallback Redirec (4.0.2) ? | sysbreezingforms (1.0.0) 1 | Hikashop - VirtueMart Fallback Redi (4.0.2) ? | System - SP PageBuilder (3.8.10) 1 | System - SP Page Builder Pro Update (3.8.10) ? | PLG_SYSTEM_AKVERSIONCHECK (8.3.3) 1 | SP Simple Portfolio - SP Page Build (3.8.10) ? |
Templates Discovered :: wrote:Templates :: Site :: beez3 (3.1.0) 1 | protostar (1.0) 1 | shaper_helix3 (1.0) 1 | shaper_helixultimate (2.0.18) 1 | cassiopeia (1.0) ? |
Templates :: Admin :: hathor (3.0.0) 1 | isis (1.0) 1 | atum (1.0) ? |
Last edited by toivo on Tue Apr 02, 2024 12:00 pm, edited 1 time in total.
Reason: mod note: disabled smilies in post Options for readability

gws
Joomla! Champion
Joomla! Champion
Posts: 5992
Joined: Tue Aug 23, 2005 1:56 pm
Location: South coast, UK
Contact:

Re: Upgrade failed from 3.10.12 to 4.4.3

Post by gws » Tue Apr 02, 2024 11:16 am

The upgrade didn't complete successfully. Restore your back up and ask your host to remove.
Open Base: /var/www/borecom.com/:/tmp/:/hosting/www/borecom.com/ this is redundant on modern servers.
When you restore you must empty the joomla folder of files (they are corrupted) and empty the database as the structure has been altered by the failed upgrade.

sergio_scl
Joomla! Apprentice
Joomla! Apprentice
Posts: 6
Joined: Tue Apr 02, 2024 10:17 am

Re: Upgrade failed from 3.10.12 to 4.4.3

Post by sergio_scl » Tue Apr 02, 2024 11:45 am

I have returned to the starting point and I have restored the bakckup with akeeba (having previously deleted the DB and directory) and now the backend and frontend work but there are many places that I cannot enter, such as:

- Extensions:
An error has occurred.
0 Class "JFormFieldPredefinedList" not found

- SP Page Builder Module:
An error has occurred.
0 Class "JFormFieldPredefinedList" not found

gws
Joomla! Champion
Joomla! Champion
Posts: 5992
Joined: Tue Aug 23, 2005 1:56 pm
Location: South coast, UK
Contact:

Re: Upgrade failed from 3.10.12 to 4.4.3

Post by gws » Tue Apr 02, 2024 12:03 pm

Did you resolve the open base directive?

sergio_scl
Joomla! Apprentice
Joomla! Apprentice
Posts: 6
Joined: Tue Apr 02, 2024 10:17 am

Re: Upgrade failed from 3.10.12 to 4.4.3

Post by sergio_scl » Tue Apr 02, 2024 12:07 pm

gws wrote:
Tue Apr 02, 2024 12:03 pm
Did you resolve the open base directive?
No, Where can I find more information to do it?

gws
Joomla! Champion
Joomla! Champion
Posts: 5992
Joined: Tue Aug 23, 2005 1:56 pm
Location: South coast, UK
Contact:

Re: Upgrade failed from 3.10.12 to 4.4.3

Post by gws » Tue Apr 02, 2024 12:08 pm

probably your host.....

sergio_scl
Joomla! Apprentice
Joomla! Apprentice
Posts: 6
Joined: Tue Apr 02, 2024 10:17 am

Re: Upgrade failed from 3.10.12 to 4.4.3

Post by sergio_scl » Tue Apr 02, 2024 1:20 pm

gws wrote:
Tue Apr 02, 2024 12:08 pm
probably your host.....
But I don't understand very well what you're telling me. If my hosting provider hasn't changed anything, why would I have to consult with them? (Sorry for perhaps not knowing very well the reason for this)

User avatar
AMurray
Joomla! Exemplar
Joomla! Exemplar
Posts: 9817
Joined: Sat Feb 13, 2010 7:35 am
Location: Australia

Re: Upgrade failed from 3.10.12 to 4.4.3

Post by AMurray » Tue Apr 02, 2024 10:07 pm

There may also be issues with 3.10 and PHP 8.2 (especially with extensions that won't run on PHP 8.2).
While 4.x recommended PHP is 8.2, the recommended PHP for 3.10 is 8.0. Perhaps you can drop the PHP version in the interim through your web host while you complete the migration.

One example is Akeeba Backup. Your version is currently for Joomla 3.10, and Akeeba v8.3.3. According to Akeeba's compatibility table, it won't run on PHP 8.2 (nor on Joomla 4). https://www.akeeba.com/compatibility.html. Akeea has specific documentation concerning the 3.10 > 4.x migration. The table states Akeeba 8.3.3 runs best on PHP 8.0/8.1.

Another example might be SP Page Builder; you would need a version that works in 3.10 and 4.x to do the smooth migration or otherwise, disable it (not uninstall), and then update it to a 4.x version once the migration is done. Refer to Joomshaper for help if needed.

It may even be better if you try the migration offline. Using WAMPServer on your own PC is a good choice as you can set up a local host server and test the migration there. You can install multiple modules for PHP versions so you can pick and choose what you want to test a variety of server configs. You're not risking the live site. Then you can move/copy the migrated site from local to the live server, e.g. with Akeeba Backup/Kickstart and restore to the live server and it should be a running copy from the start. (see https://wampserver.aviatechno.net/)
Regards - A Murray
General Support Moderator

zzz412
I've been banned!
Posts: 10
Joined: Wed Feb 21, 2024 5:03 pm

Re: Upgrade failed from 3.10.12 to 4.4.3

Post by zzz412 » Tue Apr 02, 2024 10:36 pm

There are reasons why your upgrade to Joomla 4.4.3 fails.

1. The your version of SP Page Builder Module (that calls "JFormFieldPredefinedList") is not compatible with Joomla 4. Update that extension or uninstall it.

2. You need a minimum of Max. Upload Size = 64M, Max. POST Size = 128M and Memory Limit = 512M to run Joomla 4.

3. You have an "open base" directive in effect. Contact your webhosting company to remove it.

4. You have other extensions (e.g. JComments 3.0.7, Akeeba Backup 8.3.3) that are not compatible with Joomla 4. Remove them or substitute with something else.

5. Your database table _workflow_associations does not exist (probably because of a failure during the migration from J 3 to J 4). This table (and other tables that may be missing) is required in Joomla 4.

ctrebly
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Fri Jun 03, 2022 8:57 pm

Re: Upgrade failed from 3.10.12 to 4.4.3

Post by ctrebly » Fri Apr 19, 2024 10:13 am

Hello,
My website is hosted by OVH.
My version is Joomla 3.10.10.
I need to migrate first to 3.10.12. then from 3.10.12 to J 4.
This is not possible. I get the error message below.
I deduce that I can't migrate under OVH, and that I must use FTP file transfer.
@ plurilinguismeafricaìn.org

ERROR:

Could not open archive part file www/tmp/Joomla_3.10.î2-Stable-
Update_Pacltage.zip for reading. Check that the file exists, is readable
by the web server and is not in a directory made out of reach by chroot,
open_basedir restrictions or any other restriction put in place by your
host.

sergio_scl
Joomla! Apprentice
Joomla! Apprentice
Posts: 6
Joined: Tue Apr 02, 2024 10:17 am

Re: Upgrade failed from 3.10.12 to 4.4.3

Post by sergio_scl » Mon Apr 22, 2024 7:50 pm

Sorry for the delay. After many tests and pulling backups, I was able to update to v4 and v5.

Now I am having problems updating from 5.0.3 to 5.1.0 (Error: 0 Cannot instantiate abstract class Joomla\Module\Login\Administrator\Helper\LoginHelper
)... but if I see that I am not clear, I will open another thread, this one can be closed.

Thank you


Post Reply

Return to “Migrating and Upgrading to Joomla! 4.x”