Cannot Login to my administrator

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jacobwijaya
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Cannot Login to my administrator

Post by jacobwijaya » Mon Mar 20, 2023 6:52 am

hi, recently my website was attacked which caused a new website address in the images folder which turned out to be planted with html files, then I deleted the file so it couldn't be accessed, but it turns out I can't login to my administrator dashboard too, my website address is there at :

Code: Select all

https://library.bakrie.ac.id
has anyone experienced something similar?
this is the link that been planted with html file :

Code: Select all

https://library.bakrie.ac.id/images/client
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pe7er
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Re: Cannot Login to my administrator

Post by pe7er » Mon Mar 20, 2023 7:48 am

Welcome to Joomla forum!

Info how to recover from a hacked website:
Recovering from a hack
viewtopic.php?f=813&t=988545
Kind Regards,
Peter Martin, Global Moderator
Company website: https://db8.nl/en/ - Joomla specialist, Nijmegen, Netherlands
The best website: https://the-best-website.com
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jacobwijaya
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Re: Cannot Login to my administrator

Post by jacobwijaya » Mon Mar 20, 2023 9:26 am

pe7er wrote: ↑
Mon Mar 20, 2023 7:48 am
 Welcome to Joomla forum!

Info how to recover from a hacked website:
Recovering from a hack
viewtopic.php?f=813&t=988545
Hi, i've try this step but nothing's happend
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leolam
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Re: Cannot Login to my administrator

Post by leolam » Sat Apr 01, 2023 7:00 pm

Selamat malam, I dont believe you did.... If you did you would have been clear now

Alternatively, spend some Rupiahs and go to https://mysites.guru/ and get your issue resolved

Leo 8)
Joomla's #1 Professional Services Provider:
#Joomla Professional Support: https://gws-desk.com -
#Joomla Specialized Hosting Solutions: https://gws-host.com -
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jacobwijaya
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Re: Cannot Login to my administrator

Post by jacobwijaya » Sat Apr 08, 2023 4:56 pm

no one's answering my question
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PhilTaylor-Prazgod
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Re: Cannot Login to my administrator

Post by PhilTaylor-Prazgod » Sat Apr 08, 2023 5:09 pm

https://docs.joomla.org/How_do_you_reco ... assword%3F
Phil Taylor
- https://mySites.guru - Manage Multiple Joomla/WordPress Sites In One Dashboard for Security, Audits, Backups and more....
- https://www.phil-taylor.com/
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