FAQ Extension that allows for re-ordering of catagory and actual FAQs as displayed on the front end?

This forum is for general questions about extensions for Joomla! 4.x.

Moderators: pe7er, General Support Moderators

Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10.
Post Reply
KenHorse
Joomla! Intern
Joomla! Intern
Posts: 57
Joined: Sat Oct 08, 2011 5:01 pm

FAQ Extension that allows for re-ordering of catagory and actual FAQs as displayed on the front end?

Post by KenHorse » Tue Jun 21, 2022 9:41 pm

I've spent money (bought FAQ from JooCart and YrFAQ) but neither allows what I need. And it's a real PITA when you need to add something to the existing Catagory list (or FAQ itself) and keep the "logical" flow right without being able to re-order as needed. Seems like that should be a basic function but I'm no coder!

Do anyone know of such an FAQ, free or otherwise (sure wish FreeStyle Portal was still around for Joomla 4. That was great)

User avatar
AMurray
Joomla! Exemplar
Joomla! Exemplar
Posts: 7758
Joined: Sat Feb 13, 2010 7:35 am
Location: Australia

Re: FAQ Extension that allows for re-ordering of catagory and actual FAQs as displayed on the front end?

Post by AMurray » Tue Jun 21, 2022 10:36 pm

Do you want re-order categories and the FAQ's themselves? That can be done with the standard drag and drop ordering/sorting function of Joomla in those parts of YRFaQ component (and probably in the other one too). I tried the demo on the vendor's website for YRFAQ and it works fine and the FAQ's show as resorted in the front-end.

You may need to click the up/down arrow (next to the Status column) to activate the drag/drop.

First click the arrow (red circle in the image) then click (hold mouse and drag the row to resort (yellow highlight in the image).
row-sorting.png
Check that the resort is effected on the front-end for the FAQ's. Repeat the above for the categories.

Is that what you're wanting to do?

Other FAQ component suggestions:
https://extensions.joomla.org/tags/faq/
https://extensions.joomla.org/tags/question-answers/
You do not have the required permissions to view the files attached to this post.
Regards - A Murray

KenHorse
Joomla! Intern
Joomla! Intern
Posts: 57
Joined: Sat Oct 08, 2011 5:01 pm

Re: FAQ Extension that allows for re-ordering of catagory and actual FAQs as displayed on the front end?

Post by KenHorse » Tue Jun 21, 2022 10:56 pm

Yes, I can see the drag-and-drop fields and can drag them to the order I want in the backend but the changes are not reflected in the front end - it stays the same.

User avatar
AMurray
Joomla! Exemplar
Joomla! Exemplar
Posts: 7758
Joined: Sat Feb 13, 2010 7:35 am
Location: Australia

Re: FAQ Extension that allows for re-ordering of catagory and actual FAQs as displayed on the front end?

Post by AMurray » Tue Jun 21, 2022 11:07 pm

So it's not that you can't re-order items, it is just they are not showing as reordered in the front end.

As above, using the developer's demo, I rearranged the order, and they are reflected in the front end during my testing of the demo.

Perhaps on your site, the changes are not immediately reflected due to a caching plugin or CDN? (that's all I can think would cause it not to show immediately). but try also clearing your browser's cache.
Regards - A Murray

KenHorse
Joomla! Intern
Joomla! Intern
Posts: 57
Joined: Sat Oct 08, 2011 5:01 pm

Re: FAQ Extension that allows for re-ordering of catagory and actual FAQs as displayed on the front end?

Post by KenHorse » Tue Jun 21, 2022 11:17 pm

I guess that's a more accurate description, yes. I have cleared my cache (FireFox) and the frontend still doesn't reflect the changes (although it reflects changes to text, etc immediately on a refresh). I even tried reverting to the default Cassiopia template with no change.

Very frustrating!

KenHorse
Joomla! Intern
Joomla! Intern
Posts: 57
Joined: Sat Oct 08, 2011 5:01 pm

Re: FAQ Extension that allows for re-ordering of catagory and actual FAQs as displayed on the front end?

Post by KenHorse » Tue Jun 21, 2022 11:31 pm

Oh, I am running PHP 7.4.28 but I don't think that's the issue as Joomla 4.1.4 (what I'm running) says 7.4 and later is fine for now.

Oh, and I'm building this on a development server I'm running here at my home (Debian 11)

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 41558
Joined: Sat Apr 05, 2008 9:58 pm

Re: FAQ Extension that allows for re-ordering of catagory and actual FAQs as displayed on the front end?

Post by Webdongle » Wed Jun 22, 2022 10:44 pm

You can change the sort order in the menu item edit scree. Some Templates will ignore Joomla settings.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

KenHorse
Joomla! Intern
Joomla! Intern
Posts: 57
Joined: Sat Oct 08, 2011 5:01 pm

Re: FAQ Extension that allows for re-ordering of catagory and actual FAQs as displayed on the front end?

Post by KenHorse » Wed Jun 22, 2022 10:49 pm

Webdongle wrote:
Wed Jun 22, 2022 10:44 pm
You can change the sort order in the menu item edit scree. Some Templates will ignore Joomla settings.
I've tried with the default Cassiopea (SP?) template that comes with Joomla 4.1.4 and a 3rd party one called Lightning. The front end doesn't reorder properly with either one!

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 41558
Joined: Sat Apr 05, 2008 9:58 pm

Re: FAQ Extension that allows for re-ordering of catagory and actual FAQs as displayed on the front end?

Post by Webdongle » Thu Jun 23, 2022 12:38 am

Then you are not doing it correctly. There are several options to order.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

KenHorse
Joomla! Intern
Joomla! Intern
Posts: 57
Joined: Sat Oct 08, 2011 5:01 pm

Re: FAQ Extension that allows for re-ordering of catagory and actual FAQs as displayed on the front end?

Post by KenHorse » Thu Jun 23, 2022 1:36 am

Webdongle wrote:
Thu Jun 23, 2022 12:38 am
Then you are not doing it correctly. There are several options to order.
Do tell

I drag a category to a different position on the list (in the backend), the field goes green as I drag it and drop it into its new position. Then (not sure if I need to or not), I click the REBUILD button.

But on the front end, nothing changes, not even after a clear cache and a reload

So what am I "not doing it correctly"?

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 41558
Joined: Sat Apr 05, 2008 9:58 pm

Re: FAQ Extension that allows for re-ordering of catagory and actual FAQs as displayed on the front end?

Post by Webdongle » Thu Jun 23, 2022 8:50 am

Category list menu item type List layout tab
listlayout 01.JPG
Category blog menu item type Blog layout tab
bloglayout 01.JPG
You do not have the required permissions to view the files attached to this post.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

KenHorse
Joomla! Intern
Joomla! Intern
Posts: 57
Joined: Sat Oct 08, 2011 5:01 pm

Re: FAQ Extension that allows for re-ordering of catagory and actual FAQs as displayed on the front end?

Post by KenHorse » Thu Jun 23, 2022 2:58 pm

Sorry to be dense but my copy of YRFaq (the latest 2.1.0) does not have the selections you're showing.

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 41558
Joined: Sat Apr 05, 2008 9:58 pm

Re: FAQ Extension that allows for re-ordering of catagory and actual FAQs as displayed on the front end?

Post by Webdongle » Thu Jun 23, 2022 4:16 pm

You can create a FAQ Category and assign FAQ Articles and then use the Menu item type Category list (or Category Blog.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

KenHorse
Joomla! Intern
Joomla! Intern
Posts: 57
Joined: Sat Oct 08, 2011 5:01 pm

Re: FAQ Extension that allows for re-ordering of catagory and actual FAQs as displayed on the front end?

Post by KenHorse » Thu Jun 23, 2022 5:11 pm

So you're saying to use the Joomla menu to select each individual FAQ Category and sub menus to call individual FAQs?

Not to be overly snotty here but that strikes me as a workaround not a fix

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 41558
Joined: Sat Apr 05, 2008 9:58 pm

Re: FAQ Extension that allows for re-ordering of catagory and actual FAQs as displayed on the front end?

Post by Webdongle » Thu Jun 23, 2022 6:30 pm

It's not a fix for the extensions that you paid for (they took your money they should provide that service). As a volunteer I have offered an alternative to using an extension.

If you really need an extension then you will need to test several
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

KenHorse
Joomla! Intern
Joomla! Intern
Posts: 57
Joined: Sat Oct 08, 2011 5:01 pm

Re: FAQ Extension that allows for re-ordering of catagory and actual FAQs as displayed on the front end?

Post by KenHorse » Thu Jun 23, 2022 6:40 pm

Fair enough, thanks for your effort.

I'll keep trying to get the attention of the seller but so far, no good


Post Reply

Return to “Extensions for Joomla! 4.x”