No image when sharing on whatsapp Topic is solved

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raziel1973
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No image when sharing on whatsapp

Post by raziel1973 » Sun Aug 07, 2022 1:32 am

Hi everyone.
I have strange problem.
I using Content Fast social sharing, and everytime I share on whatsapp one page of my website (www.around-naples.com), I can see just the text, no image as opengraph.

Size about the Italian home page open graph is 1664x926 96 dpi

Any idea?
thank you
Tony

erick-b
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Re: No image when sharing on whatsapp

Post by erick-b » Tue Aug 09, 2022 2:04 pm

can you provide a link for this extension I cannot find it
thanks

anouman2
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Re: No image when sharing on whatsapp

Post by anouman2 » Tue Aug 16, 2022 3:28 am

This is due to few reasons:
  1. Whatsapp doesn't support picture with a size greater than 300KB. And the size of the image to display must be less than 300KB.
  • Whatsapp also use og property in meta tags to display image like Facebook and others. For example, you should have property="og:image" in meta tag in header section of page.
[link removed]

raziel1973
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Re: No image when sharing on whatsapp

Post by raziel1973 » Thu Aug 18, 2022 10:54 pm

Hi guys I found the solution and only recently I realized that the problem was present only on the Android phones, because on the Iphone phones the preview image always appeared.

So the problem was the missing code "og:site_name"
After downloaded "Tagz Open Graph" component and inserted the site name in the Configuration of it everything worked fine.

Thank you...
Tony


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