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I lost access to Joomla Admistration from GoDaddy Control panel

General questions relating to Joomla! 5.x.

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jorgemuralles
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I lost access to Joomla Admistration from GoDaddy Control panel

Post by jorgemuralles » Tue May 21, 2024 2:01 pm

Good morning Friends.

I have have some problems with my Joomla website.

I have fixed everything but I cannot access the administration panel from my godaddy account.

I can access my administration panel using the following URL

www.murallesrealestate.com/administrator

When I am in my godaddy account and click the administrator link I get error message.

Please see attached screen shots.

Thanks for the help

Jorge Muralles
My Applications - Installatron.png
something went wrong.png
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Last edited by toivo on Tue May 21, 2024 11:11 pm, edited 1 time in total.
Reason: mod note: typo in subject

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toivo
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Re: I lost access to Joomla Admistration from Goddady Control panel

Post by toivo » Tue May 21, 2024 9:16 pm

Is the link in the account administration panel exactly the same as the normal link that works? The link that your host provides in their panel may somehow get some extra content added to it that breaks Joomla.

Use Developer tools (F12) and record the transaction flow from the Network tab, then inspect the request sent by the browser. On the other hand, turn on the option Debug System in the System tab of the Global Configuration so that the error message has more details, like the name of the script and the line number, followed by the PHP call stack. Post them to your reply.
Toivo Talikka, Global Moderator

jorgemuralles
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Re: I lost access to Joomla Admistration from GoDaddy Control panel

Post by jorgemuralles » Wed May 22, 2024 3:58 pm

joomla error.jpg
Hi, thanks for the help.
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jorgemuralles
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Re: I lost access to Joomla Admistration from GoDaddy Control panel

Post by jorgemuralles » Wed May 22, 2024 4:00 pm

I do not know if this helps, here is the link to page

http://murallesrealestate.com/deleteme. ... d10818914f

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ceford
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Re: I lost access to Joomla Admistration from GoDaddy Control panel

Post by ceford » Wed May 22, 2024 9:41 pm

The link you quoted is a dud. Bookmark this one: http://murallesrealestate.com/index.php

And use https or you will have zero credibility.

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