Can't connect to https://update.joomla.org/cms/ Topic is solved

General questions regarding the use of languages in Joomla! 5.x.

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hackermade
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Can't connect to https://update.joomla.org/cms/

Post by hackermade » Fri May 10, 2024 10:53 am

Hi, i tried to install a new language but i got the following error "Can't connect to https://update.joomla.org/cms/".

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AMurray
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Re: Can't connect to https://update.joomla.org/cms/

Post by AMurray » Fri May 10, 2024 9:58 pm

Download the language pack and install it? https://downloads.joomla.org/language-packs

How did you try to install a language pack?
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hackermade
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Re: Can't connect to https://update.joomla.org/cms/

Post by hackermade » Fri May 10, 2024 10:12 pm

I clicked the "Install languages" button and the error occurred
Screenshot 2024-05-11 at 01.10.55.png
Screenshot 2024-05-11 at 01.11.12.png
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toivo
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Re: Can't connect to https://update.joomla.org/cms/

Post by toivo » Fri May 10, 2024 10:40 pm

Which language did you try to install?

Just now accessing https://update.joomla.org/cms/ produced 403 Forbidden, but the installation of English, USA from Joomla 5.1.1-dev worked all right.
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hackermade
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Re: Can't connect to https://update.joomla.org/cms/

Post by hackermade » Fri May 10, 2024 11:19 pm

I use English/GB for the admin side and i want to install Greek for the site side.

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toivo
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Re: Can't connect to https://update.joomla.org/cms/

Post by toivo » Fri May 10, 2024 11:35 pm

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hackermade
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Re: Can't connect to https://update.joomla.org/cms/

Post by hackermade » Sat May 11, 2024 4:46 pm

I see an XML file
Screenshot 2024-05-11 at 19.45.20.png
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toivo
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Re: Can't connect to https://update.joomla.org/cms/

Post by toivo » Sat May 11, 2024 9:44 pm

If you can connect to the .xml file from your workstation but your web server gives the error message, it looks like you need to talk to the support team of your host and ask them to fix the rules in the Web Application Firewall (WAF) running in the web server.
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hackermade
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Re: Can't connect to https://update.joomla.org/cms/

Post by hackermade » Sun May 12, 2024 8:28 am

I think the issue is not on my side because the https://update.joomla.org/cms/ returns a 403 error....
Screenshot 2024-05-12 at 11.27.09.png
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toivo
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Re: Can't connect to https://update.joomla.org/cms/

Post by toivo » Sun May 12, 2024 8:40 am

That seems to be the normal response. The link to the .xml definition file of the Greek language works from the browser. Contact your host and find out why your web server cannot connect to the same file. They should be able to allow it in their firewall application running in the web server or router.
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