The installation process failed Topic is solved

[imitation255]

I'm trying to install the latest version of Joomla on a new Debian 12 server. When the installation starts I receive a message The installation process failed. followed by HTML code as in figure

2024-10-23_15-43.png

I create a configuration.php with only the MySQL data for connection and I run FPA. Where can I investigate to solve the problem?

Joomla! Instance :: Joomla! 5.2.0-Stable (Uthabiti) 15-October-2024
Joomla! Configured :: Yes | Read-Only (644) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: No | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: N/A | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: Public | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 5.2.0: Yes | Database Supports J! 5.2.0: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 6.1.0-21-amd64 | Technology: x86_64 | Web Server: Apache/2.4.62 (Debian) | Encoding: gzip, deflate | System TMP Writable: Yes | Free Disk Space : 16.89 GiB |

PHP Configuration :: Version: 8.3.12 | PHP API: apache2handler | Session Path Writable: Yes | Display Errors: 0 | Error Reporting: 22527 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 2M | Max. POST Size: 20M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 512M

Database Configuration :: Version: 10.11.6-MariaDB-0+deb12u1 (Client:mysqlnd 8.3.12) | Database Size: 0 KiB | #of Tables with config prefix:  0 | #of other Tables:  0 | User Privileges : GRANT SELECTUser Privileges : INSERTUser Privileges : UPDATEUser Privileges : DELETEUser Privileges : CREATEUser Privileges : DROPUser Privileges : INDEXUser Privileges : ALTERUser Privileges : CREATE TEMPORARY TABLESUser Privileges : LOCK TABLES ON `cerm`.* TO `cerm`@`localhost`

PHP Extensions :: Core (8.3.12) | date (8.3.12) | libxml (8.3.12) | openssl (8.3.12) | pcre (8.3.12) | zlib (8.3.12) | filter (8.3.12) | hash (8.3.12) | json (8.3.12) | random (8.3.12) | Reflection (8.3.12) | SPL (8.3.12) | session (8.3.12) | standard (8.3.12) | sodium (8.3.12) | apache2handler (8.3.12) | mysqlnd (mysqlnd 8.3.12) | PDO (8.3.12) | xml (8.3.12) | calendar (8.3.12) | ctype (8.3.12) | curl (8.3.12) | dom (20031129) | mbstring (8.3.12) | FFI (8.3.12) | fileinfo (8.3.12) | ftp (8.3.12) | gd (8.3.12) | gettext (8.3.12) | iconv (8.3.12) | exif (8.3.12) | mysqli (8.3.12) | pdo_mysql (8.3.12) | Phar (8.3.12) | posix (8.3.12) | readline (8.3.12) | shmop (8.3.12) | SimpleXML (8.3.12) | sockets (8.3.12) | sysvmsg (8.3.12) | sysvsem (8.3.12) | sysvshm (8.3.12) | tokenizer (8.3.12) | xmlreader (8.3.12) | xmlwriter (8.3.12) | xsl (8.3.12) | zip (1.22.3) | Zend OPcache (8.3.12) | Zend Engine (4.3.12) |
Potential Missing Extensions ::

Switch User Environment :: PHP CGI: No | Server SU: No | PHP SU: No | Potential Ownership Issues: Maybe

Apache Modules :: core | mod_so | mod_watchdog | http_core | mod_log_config | mod_logio | mod_version | mod_unixd | mod_access_compat | mod_alias | mod_auth_basic | mod_authn_core | mod_authn_file | mod_authz_core | mod_authz_host | mod_authz_user | mod_autoindex | mod_deflate | mod_dir | mod_env | mod_filter | mod_headers | mod_http2 | mod_mime | prefork | mod_negotiation | mod_php | mod_proxy | mod_proxy_http | mod_proxy_http2 | mod_reqtimeout | mod_rewrite | mod_setenvif | mod_status | Apache/2.4.62 (Debian) |
Potential Missing Modules :: mod_expires | mod_ssl |

Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (---) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) | api/ (755) |

Elevated Permissions (First 10) ::

Database statistics :: Uptime: 2441 | Threads: 1 | Questions: 883 | Slow queries: 0 | Opens: 218 | Open tables: 71 | Queries per second avg: 0.361 |

Components :: Site ::
Core ::
3rd Party::

Components :: Admin ::
Core :: com_actionlogs (3.9.0) ? | com_admin (4.0.0) ? | com_ajax (4.0.0) ? | com_associations (4.0.0) ? | com_banners (4.0.0) ? | com_cache (4.0.0) ? | com_categories (4.0.0) ? | com_checkin (4.0.0) ? | com_config (4.0.0) ? | com_content (4.0.0) ? | com_contenthistory (4.0.0) ? | com_cpanel (4.0.0) ? | com_fields (4.0.0) ? | com_finder (4.0.0) ? | com_guidedtours (4.3.0) ? | com_installer (4.0.0) ? | com_joomlaupdate (4.0.3) ? | com_languages (4.0.0) ? | com_login (4.0.0) ? | com_mails (4.0.0) ? | com_media (3.0.0) ? | com_menus (4.0.0) ? | com_messages (4.0.0) ? | com_modules (4.0.0) ? | com_newsfeeds (4.0.0) ? | com_plugins (4.0.0) ? | com_postinstall (4.0.0) ? | com_privacy (3.9.0) ? | com_redirect (4.0.0) ? | com_scheduler (4.1.0) ? | com_tags (4.0.0) ? | com_templates (4.0.0) ? | com_users (4.0.0) ? | com_workflow (4.0.0) ? | com_wrapper (4.0.0) ? |
3rd Party::

Modules :: Site ::
Core :: MOD_ARTICLES (5.2.0) ? | mod_articles_archive (3.0.0) ? | mod_articles_categories (3.0.0) ? | mod_articles_category (3.0.0) ? | mod_articles_latest (3.0.0) ? | mod_articles_news (3.0.0) ? | mod_articles_popular (3.0.0) ? | mod_banners (3.0.0) ? | mod_breadcrumbs (3.0.0) ? | mod_custom (3.0.0) ? | mod_feed (3.0.0) ? | mod_finder (3.0.0) ? | mod_footer (3.0.0) ? | mod_languages (3.5.0) ? | mod_login (3.0.0) ? | mod_menu (3.0.0) ? | mod_random_image (3.0.0) ? | mod_related_items (3.0.0) ? | mod_stats (3.0.0) ? | mod_syndicate (3.0.0) ? | mod_tags_popular (3.1.0) ? | mod_tags_similar (3.1.0) ? | mod_users_latest (3.0.0) ? | mod_whosonline (3.0.0) ? | mod_wrapper (3.0.0) ? |
3rd Party::

Modules :: Admin ::
Core :: mod_custom (3.0.0) ? | mod_feed (3.0.0) ? | mod_frontend (4.0.0) ? | mod_guidedtours (4.3.0) ? | mod_latest (3.0.0) ? | mod_latestactions (3.9.0) ? | mod_logged (3.0.0) ? | mod_login (3.0.0) ? | mod_loginsupport (4.0.0) ? | mod_menu (3.0.0) ? | mod_messages (4.0.0) ? | mod_multilangstatus (3.0.0) ? | mod_popular (3.0.0) ? | mod_post_installation_messages (4.0.0) ? | mod_privacy_dashboard (3.9.0) ? | mod_privacy_status (4.0.0) ? | mod_quickicon (3.0.0) ? | mod_sampledata (3.8.0) ? | mod_stats_admin (3.0.0) ? | mod_submenu (3.0.0) ? | mod_title (3.0.0) ? | mod_toolbar (3.0.0) ? | mod_user (4.0.0) ? | mod_version (3.0.0) ? |
3rd Party::

Libraries ::
Core ::
3rd Party::

Plugins ::
Core :: plg_actionlog_joomla (3.9.0) ? | plg_api-authentication_basic (4.0.0) ? | plg_api-authentication_token (4.0.0) ? | plg_authentication_cookie (3.0.0) ? | plg_authentication_joomla (3.0.0) ? | plg_authentication_ldap (3.0.0) ? | plg_behaviour_compat (5.0.0) ? | plg_behaviour_taggable (4.0.0) ? | plg_behaviour_versionable (4.0.0) ? | plg_content_confirmconsent (3.9.0) ? | plg_content_emailcloak (3.0.0) ? | plg_content_fields (3.7.0) ? | plg_content_finder (3.0.0) ? | plg_content_joomla (3.0.0) ? | plg_content_loadmodule (3.0.0) ? | plg_content_pagebreak (3.0.0) ? | plg_content_pagenavigation (3.0.0) ? | plg_content_vote (3.0.0) ? | plg_editors-xtd_article (3.0.0) ? | plg_editors-xtd_fields (3.7.0) ? | plg_editors-xtd_image (3.0.0) ? | plg_editors-xtd_menu (3.7.0) ? | plg_editors-xtd_module (3.5.0) ? | plg_editors-xtd_pagebreak (3.0.0) ? | plg_editors-xtd_readmore (3.0.0) ? | plg_extension_finder (4.0.0) ? | plg_extension_joomla (3.0.0) ? | plg_extension_namespacemap (4.0.0) ? | plg_fields_calendar (3.7.0) ? | plg_fields_checkboxes (3.7.0) ? | plg_fields_color (3.7.0) ? | plg_fields_editor (3.7.0) ? | plg_fields_imagelist (3.7.0) ? | plg_fields_integer (3.7.0) ? | plg_fields_list (3.7.0) ? | plg_fields_media (3.7.0) ? | plg_fields_radio (3.7.0) ? | plg_fields_sql (3.7.0) ? | plg_fields_subform (4.0.0) ? | plg_fields_text (3.7.0) ? | plg_fields_textarea (3.7.0) ? | plg_fields_url (3.7.0) ? | plg_fields_user (3.7.0) ? | plg_fields_usergrouplist (3.7.0) ? | plg_filesystem_local (4.0.0) ? | plg_finder_categories (3.0.0) ? | plg_finder_contacts (3.0.0) ? | plg_finder_content (3.0.0) ? | plg_finder_newsfeeds (3.0.0) ? | plg_finder_tags (3.0.0) ? | plg_installer_folderinstaller (3.6.0) ? | plg_installer_override (4.0.0) ? | plg_installer_packageinstaller (3.6.0) ? | plg_installer_urlinstaller (3.6.0) ? | plg_installer_webinstaller (4.0.0) ? | plg_media-action_crop (4.0.0) ? | plg_media-action_resize (4.0.0) ? | plg_media-action_rotate (4.0.0) ? | plg_multifactorauth_email (4.2.0) ? | plg_multifactorauth_fixed (4.2.0) ? | plg_multifactorauth_totp (3.2.0) ? | plg_multifactorauth_webauthn (4.2.0) ? | plg_multifactorauth_yubikey (3.2.0) ? | plg_privacy_actionlogs (3.9.0) ? | plg_privacy_consents (3.9.0) ? | plg_privacy_content (3.9.0) ? | plg_privacy_message (3.9.0) ? | plg_privacy_user (3.9.0) ? | plg_quickicon_downloadkey (4.0.0) ? | plg_quickicon_eos (4.4.0) ? | plg_quickicon_extensionupdate (3.0.0) ? | plg_quickicon_joomlaupdate (3.0.0) ? | plg_quickicon_overridecheck (4.0.0) ? | plg_quickicon_phpversioncheck (3.7.0) ? | plg_quickicon_privacycheck (3.9.0) ? | plg_sampledata_multilang (4.0.0) ? | plg_schemaorg_article (5.1.0) ? | plg_schemaorg_blogposting (5.0.0) ? | plg_schemaorg_book (5.0.0) ? | plg_schemaorg_custom (5.1.0) ? | plg_schemaorg_event (5.0.0) ? | plg_schemaorg_jobposting (5.0.0) ? | plg_schemaorg_organization (5.0.0) ? | plg_schemaorg_person (5.0.0) ? | plg_schemaorg_recipe (5.0.0) ? | plg_system_accessibility (4.0.0) ? | plg_system_actionlogs (3.9.0) ? | plg_system_cache (3.0.0) ? | plg_system_debug (3.0.0) ? | plg_system_fields (3.7.0) ? | plg_system_guidedtours (4.3.0) ? | plg_system_highlight (3.0.0) ? | plg_system_httpheaders (4.0.0) ? | plg_system_jooa11y (4.2.0) ? | plg_system_languagecode (3.0.0) ? | plg_system_languagefilter (3.0.0) ? | plg_system_log (3.0.0) ? | plg_system_logout (3.0.0) ? | plg_system_privacyconsent (3.9.0) ? | plg_system_redirect (3.0.0) ? | plg_system_remember (3.0.0) ? | plg_system_schedulerunner (4.1) ? | plg_system_schemaorg (5.0.0) ? | plg_system_sef (3.0.0) ? | plg_system_shortcut (4.2.0) ? | plg_system_skipto (4.0.0) ? | plg_system_stats (3.5.0) ? | plg_system_task_notification (4.1) ? | plg_system_webauthn (4.0.0) ? | plg_task_check_files (4.1) ? | plg_task_deleteactionlogs (5.0.0) ? | plg_task_globalcheckin (5.0.0) ? | plg_task_privacyconsent (5.0.0) ? | plg_task_requests (4.1) ? | plg_task_rotatelogs (5.0.0) ? | plg_task_sessiongc (5.0.0) ? | plg_task_site_status (4.1) ? | plg_task_updatenotification (5.0.0) ? | plg_user_contactcreator (3.0.0) ? | plg_user_joomla (3.0.0) ? | plg_user_profile (3.0.0) ? | plg_user_terms (3.9.0) ? | plg_user_token (3.9.0) ? | plg_webservices_banners (4.0.0) ? | plg_webservices_config (4.0.0) ? | plg_webservices_content (4.0.0) ? | plg_webservices_installer (4.0.0) ? | plg_webservices_languages (4.0.0) ? | plg_webservices_media (4.1.0) ? | plg_webservices_menus (4.0.0) ? | plg_webservices_messages (4.0.0) ? | plg_webservices_modules (4.0.0) ? | plg_webservices_newsfeeds (4.0.0) ? | plg_webservices_plugins (4.0.0) ? | plg_webservices_privacy (4.0.0) ? | plg_webservices_redirect (4.0.0) ? | plg_webservices_tags (4.0.0) ? | plg_webservices_templates (4.0.0) ? | plg_webservices_users (4.0.0) ? | plg_workflow_featuring (4.0.0) ? | plg_workflow_notification (4.0.0) ? | plg_workflow_publishing (4.0.0) ? |
3rd Party:: plg_editors_codemirror (6.0.0) ? | plg_editors_tinymce (6.8.4) ? |

Templates :: Site :: cassiopeia (1.0) ? |
Templates :: Admin :: atum (1.0) ? |

[AMurray]

Some of the 'red' flags that seem to be relevant below. They may or may not need fixing.

Database Configuration :: Version: 10.11.6-MariaDB-0+deb12u1 (Client:mysqlnd 8.3.12) | Database Size: 0 KiB | #of Tables with config prefix: 0 | #of other Tables: 0 | User Privileges : GRANT SELECTUser Privileges : INSERTUser Privileges : UPDATEUser Privileges : DELETEUser Privileges : CREATEUser Privileges : DROPUser Privileges : INDEXUser Privileges : ALTERUser Privileges : CREATE TEMPORARY TABLESUser Privileges : LOCK TABLES ON `cerm`.* TO `cerm`@`localhost`

Generally your database should be set to "all privileges" - maybe the above is saying exactly that but it seems a bit strange to me - not what I'm used to seeing.

Potential Missing Modules :: mod_expires | mod_ssl |

They should most likely need to be set to ON in your PHP settings (within your hosting cPanel) - contact your web host for support on this.

Potential Ownership Issues: Maybe

Make sure the file / folder ownership is correct. Your host can advise you about this.

Finally this setting could cause future problems

Max. Upload Size: 2M | Max. POST Size: 20M

Max Upload Size 2M should be at least equal (but not more) than Max Post Size - make them both 20M (or even 32M or 64M). This may depend on if your host lets you alter these - but generally most hosts would, through cPanel or similar web hosting system.

[imitation255]

I corrected the issues but nothing changed. I receive the same installation error message without other information

[Webdongle]

I'm trying to install the latest version of Joomla on a new Debian 12 server. ...

Are you managing the server yourself?
Try creating a test.htm and a test.html, both with lorem ipsum. See if they render in the browser. Try different browsers.

[AMurray]

also try a "hello world" php file too to see if that executes correctly
https://www.php.net/manual/en/tutorial.firstpage.php

[Per Yngve Berg]

The ownership error comes from using PHP API: apache2handler, instead of fpm-cgi.

[imitation255]

also try a "hello world" php file too to see if that executes correctly
https://www.php.net/manual/en/tutorial.firstpage.php

It's works fine

[imitation255]

I'm trying to install the latest version of Joomla on a new Debian 12 server. ...

Are you managing the server yourself?

Yes

Try creating a test.htm and a test.html, both with lorem ipsum. See if they render in the browser. Try different browsers.

It's works fine

[imitation255]

The ownership error comes from using PHP API: apache2handler, instead of fpm-cgi.

You are ready. Thanks