Association arrticle problem link with ?format=html as suffix

[raziel1973]

I have a strange problem with my website: www.hotelilconvento.it. It is a multilingual website, and I have associated the “Contact Us” page across all languages.

Everything works fine except for the Italian language. When I open the “Contact Us” link in any language except Italian and then click on the Italian flag, Joomla opens the link https://www.hotelilconvento.it/contattaci?format=html instead of https://www.hotelilconvento.it/contattaci.html.

Do you have any Idea to fix this problem?
Thank you
Tony

[gsmela]

Tony,

I just tried your site selecting each language and they all looked fine, including Italian. When I selected Italian the link that opened was: https://www.hotelilconvento.it/contattaci.html

I tried on two networks I have access to and with different browsers. Could it be a cache issue on your browser?

[raziel1973]

Hi and thank you to help me.
Yes off course it's work if you click on the contact us when you visit the Italian language
But if you are on the English page contact us and then you click on the Italian flag to open the Italian page connected on the English contact us you can see the Italian page opened but the link is different.

The correct one is /contattaci.html
The one that Joomla shows Is :
/contattaci?format=html

But the page is opened. It's works.
The problem is only the link.
I don't know if I can have problem with that

[shumisha]

Hi

The problem is not in the language switcher or the language by itself. The links in the language switchers are fine, including the Italian link:

Code: Select all

<ul aria-labelledby="language_picker_des_142" class="lang-block dropdown-menu">
    <li><a aria-label="Русский (Россия)" href="/ru/свяжитесь-с-нами.html"> <img
            src="/media/mod_languages/images/ru_ru.gif" alt="Русский (Россия)"> RU </a></li>
    <li><a aria-label="Español (España)" href="/es/contáctenos.html"> <img src="/media/mod_languages/images/es_es.gif"
                                                                           alt="Español (España)"> ES </a></li>
    <li><a aria-label="French (fr-FR)" href="/fr/contact-nous.html"> <img src="/media/mod_languages/images/fr_fr.gif"
                                                                          alt="French (fr-FR)"> FR </a></li>
    <li class="lang-active"><a aria-current="true" aria-label="English (United Kingdom)"
                               href="https://www.hotelilconvento.it/en/contact.html"> <img
            src="/media/mod_languages/images/en_gb.gif" alt="English (United Kingdom)"> EN </a></li>
    <li><a aria-label="Italiano (it-IT)" href="/it/contattaci.html"> <img src="/media/mod_languages/images/it_it.gif"
                                                                          alt="Italiano (it-IT)"> IT </a></li>
</ul>

Your problem is that if someone clicks on that link, https://www.hotelilconvento.it/contattaci.html, your server is doing a redirect to https://www.hotelilconvento.it/contattaci?format=html

So you should look for anything on the site that does redirect:

- the Joomla redirect component
- your .htaccess
- any extension you may have where you configured some redirects

It's still very odd as the redirect only happens when you click on the link in the language switcher. If you just paste the https://www.hotelilconvento.it/it/contattaci.html in your browser, no redirect happens.

[raziel1973]

Thank you for you r help.
I'll check the .htaccess hoping I found the problem there.
Thank you
Tony