Alternatives for forgotten password

[aresef]

I am the chair for an anime con. Our webmaster was kind enough to give me a login to our backend. Today, I learned he was critically injured a few weeks back and is out of commission for the foreseeable future. I tried to log in and realized I can't remember my password. It could very possibly be in my notes somewhere. But if it isn't, none of the things on this page are things I have the ability to change. Is there anything I can do or do I ask his wife to ask him for his account information so I can go in there and reset my password?

[toivo]

Welcome to the Joomla forum!

The document How do you recover or reset your admin password? is the authoritative last resort.

You need access to the cPanel or a similar page, provided by the host, to use FTP connection and edit the database tables. Without that access or the necessary skills to use the available tools you need to approach the wife of the webmaster, I am afraid.

If that fails, you may have to contact the host and have proof of the ownership of the website to get access to the cPanel and maybe assign someone else as webmaster.

[aresef]

Welcome to the Joomla forum!

The document How do you recover or reset your admin password? is the authoritative last resort.

You need access to the cPanel or a similar page, provided by the host, to use FTP connection and edit the database tables. Without that access or the necessary skills to use the available tools you need to approach the wife of the webmaster, I am afraid.

If that fails, you may have to contact the host and have proof of the ownership of the website to get access to the cPanel and maybe assign someone else as webmaster.

Thank you. I'm currently the embodiment of the "dog doing chemistry" meme so I guess that's what I will have to do...

[Webdongle]

If you do not have the login for the cpanel then as chair you should have enough to contact the Host for them to give you access to the Host's cpanel. There are others you know that can help you navigate the cpanel.

Once logged in to the cpanel it is not complicated.
Skills needed:

• The ability to read the menu and the help (if you don't know what the menu item is.
• Find the database and edit it. phpMyAdmin is usually the program that edits the database. Clicking edit often opens up the database for edit but sometimes you need to open phpMyAdmin then the database.
• Then just follow https://docs.joomla.org/How_do_you_reco ... assword%3F (Method 2 is my favourate)

Basic computer skills

[leolam]

Basic computer skills

Not to be considered basic computer skills... Database access and manipulation are not "basic computer skills for the average computer user"

Leo

[Webdongle]

...
Not to be considered basic computer skills... Database access and manipulation are not "basic computer skills for the average computer user"

The manipulation of the database in this instance is basic. Once navigating to the correct place then simple copy paste 'd2064d358136996bd22421584a7cb33e:trd7TvKHx6dMeoMmBVxYmg0vuXEA4199', that is basic computer skills.