Advertisement

Cannot create or edit users after 5.2.0 upgrade Topic is solved

Need help upgrading your Joomla! website or converting to Joomla! 5.x?

Moderator: General Support Moderators

Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10.
Post Reply
User avatar
cbsmktg
Joomla! Apprentice
Joomla! Apprentice
Posts: 24
Joined: Fri Apr 12, 2013 9:41 pm

Cannot create or edit users after 5.2.0 upgrade

Post by cbsmktg » Mon Nov 04, 2024 5:14 pm

Since the 5.2.0 upgrade, I am unable to edit or create for client sites. I get
An error has occurred.
0 Call to a member function get ip() on null.
This occurs across all my sites, so I will only go over the common components/software:

PHP Built On Linux server 4.18.0-553.22.1.el8_10.x86_64 #1 SMP Tue Sep 24 05:16:59 EDT 2024 x86_64
Database Type mysql
Database Version 8.0.37
Database Collation latin1_swedish_ci
Database Connection Collation utf8mb4_0900_ai_ci
Database Connection Encryption None
Database Server Supports Connection Encryption Yes
PHP Version 8.3.13
Web Server Apache
WebServer to PHP Interface fpm-fcgi

JSitemap Pro, JCE Editor Pro, YooTheme Templates and Admin Tools Pro.
I believe the problem is in Admin Tools, but have looked at all the settings regarding new user creation, and they should be set for Administrators and Users to make changes (such as passwords). However ... not happening. Any thoughts, suggestions or slaps upside the head are welcome
You do not have the required permissions to view the files attached to this post.

Advertisement
User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 44754
Joined: Sat Apr 05, 2008 9:58 pm

Re: Cannot create or edit users after 5.2.0 upgrade

Post by Webdongle » Mon Nov 04, 2024 7:35 pm

Check your 3rd party extensions are compatible.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

User avatar
Per Yngve Berg
Joomla! Master
Joomla! Master
Posts: 31397
Joined: Mon Oct 27, 2008 9:27 pm
Location: Romerike, Norway

Re: Cannot create or edit users after 5.2.0 upgrade

Post by Per Yngve Berg » Mon Nov 04, 2024 9:13 pm

Mod. Note: Relocated Topic to the Upgrade Forum.

User avatar
cbsmktg
Joomla! Apprentice
Joomla! Apprentice
Posts: 24
Joined: Fri Apr 12, 2013 9:41 pm

Re: Cannot create or edit users after 5.2.0 upgrade

Post by cbsmktg » Tue Nov 05, 2024 4:03 pm

Solved - when I used debug, I had not changed the reporting to maximum. When I did that I found a "stray" plugin for a component that had been removed that was causing the issue.

Advertisement

Post Reply

Return to “Migrating and Upgrading to Joomla! 5.x”