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Frontend crash after upgrading to 5.2.5

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slimjimmie
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Joined: Fri Mar 21, 2025 10:33 pm

Frontend crash after upgrading to 5.2.5

Post by slimjimmie » Fri Mar 21, 2025 10:48 pm

Hi,

I've tried about everything to migrate my website 3.x to a new version.
See https://golfpleasure.nl/new/
The current result is:

Code: Select all

Error:
Failed opening required '/home/jim/domains/golfpleasure.nl/public_html/new/components/com_content/helpers/route.php' (include_path='.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr/share/php:/usr/share/pear:/usr/share/php')

  at /home/jim/domains/golfpleasure.nl/public_html/new/modules/mod_articles_single/helper.php:5
  at require_once()
     (/home/jim/domains/golfpleasure.nl/public_html/new/modules/mod_articles_single/mod_articles_single.php:6)
  at include('/home/jim/domains/golfpleasure.nl/public_html/new/modules/mod_articles_single/mod_articles_single.php')
     (/home/jim/domains/golfpleasure.nl/public_html/new/libraries/src/Dispatcher/ModuleDispatcher.php:52)
  at Joomla\CMS\Dispatcher\ModuleDispatcher::Joomla\CMS\Dispatcher\{closure}()
     (/home/jim/domains/golfpleasure.nl/public_html/new/libraries/src/Dispatcher/ModuleDispatcher.php:55)
  at Joomla\CMS\Dispatcher\ModuleDispatcher->dispatch()
     (/home/jim/domains/golfpleasure.nl/public_html/new/libraries/src/Helper/ModuleHelper.php:289)
  at Joomla\CMS\Helper\ModuleHelper::renderRawModule()
     (/home/jim/domains/golfpleasure.nl/public_html/new/libraries/src/Helper/ModuleHelper.php:160)
  at Joomla\CMS\Helper\ModuleHelper::renderModule()
     (/home/jim/domains/golfpleasure.nl/public_html/new/libraries/src/Document/Renderer/Html/ModuleRenderer.php:99)
  at Joomla\CMS\Document\Renderer\Html\ModuleRenderer->render()
     (/home/jim/domains/golfpleasure.nl/public_html/new/libraries/src/Document/Renderer/Html/ModulesRenderer.php:51)
  at Joomla\CMS\Document\Renderer\Html\ModulesRenderer->render()
     (/home/jim/domains/golfpleasure.nl/public_html/new/libraries/src/Document/HtmlDocument.php:575)
  at Joomla\CMS\Document\HtmlDocument->getBuffer()
     (/home/jim/domains/golfpleasure.nl/public_html/new/libraries/src/Document/HtmlDocument.php:894)
  at Joomla\CMS\Document\HtmlDocument->_renderTemplate()
     (/home/jim/domains/golfpleasure.nl/public_html/new/libraries/src/Document/HtmlDocument.php:647)
  at Joomla\CMS\Document\HtmlDocument->render()
     (/home/jim/domains/golfpleasure.nl/public_html/new/libraries/src/Document/ErrorDocument.php:139)
  at Joomla\CMS\Document\ErrorDocument->render()
     (/home/jim/domains/golfpleasure.nl/public_html/new/libraries/src/Error/Renderer/HtmlRenderer.php:78)
  at Joomla\CMS\Error\Renderer\HtmlRenderer->render()
     (/home/jim/domains/golfpleasure.nl/public_html/new/libraries/src/Exception/ExceptionHandler.php:136)
  at Joomla\CMS\Exception\ExceptionHandler::render()
     (/home/jim/domains/golfpleasure.nl/public_html/new/libraries/src/Exception/ExceptionHandler.php:73)
  at Joomla\CMS\Exception\ExceptionHandler::handleException()
     (/home/jim/domains/golfpleasure.nl/public_html/new/libraries/src/Application/CMSApplication.php:336)
  at Joomla\CMS\Application\CMSApplication->execute()
     (/home/jim/domains/golfpleasure.nl/public_html/new/includes/app.php:58)
  at require_once('/home/jim/domains/golfpleasure.nl/public_html/new/includes/app.php')
     (/home/jim/domains/golfpleasure.nl/public_html/new/index.php:32)            

[Thu Mar 20 22:56:02.324831 2025] [lsapi:warn] [pid 122172:tid 140467299444480] [client 128.24.92.233:4020] [host golfpleasure.nl] Backend log: PHP Warning: include_once(/home/jim/domains/golfpleasure.nl/public_html/new/templates/cassiopeia/includes/functions.php): Failed to open stream: No such file or directory in /home/jim/domains/golfpleasure.nl/public_html/new/templates/theme3071/html/com_content/category/category.php on line 14\n, referer: http://golfpleasure.nl/new/
[Thu Mar 20 22:56:02.324874 2025] [lsapi:warn] [pid 122172:tid 140467299444480] [client 128.24.92.233:4020] [host golfpleasure.nl] Backend log: PHP Warning: include_once(): Failed opening '/home/jim/domains/golfpleasure.nl/public_html/new/templates/cassiopeia/includes/functions.php' for inclusion (include_path='.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr/share/php:/usr/share/pear:/usr/share/php') in /home/jim/domains/golfpleasure.nl/public_html/new/templates/theme3071/html/com_content/category/category.php on line 14\n, referer: http://golfpleasure.nl/new/
[Thu Mar 20 22:56:02.336718 2025] [lsapi:warn] [pid 122172:tid 140467299444480] [client 128.24.92.233:4020] [host golfpleasure.nl] Backend log: PHP Warning: require_once(/home/jim/domains/golfpleasure.nl/public_html/new/components/com_content/helpers/route.php): Failed to open stream: No such file or directory in /home/jim/domains/golfpleasure.nl/public_html/new/modules/mod_articles_single/helper.php on line 5\n, referer: http://golfpleasure.nl/new/

Could anyone please help out?
Last edited by toivo on Fri Mar 21, 2025 11:31 pm, edited 2 times in total.
Reason: mod note: removed code tags to make the log listing clearer

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toivo
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Re: Frontend crash after upgrading to 5.2.5

Post by toivo » Fri Mar 21, 2025 11:55 pm

Welcome to the Joomla forum!

slimjimmie wrote: Fri Mar 21, 2025 10:48 pm

Code: Select all

Error:
Failed opening required '/home/jim/domains/golfpleasure.nl/public_html/new/components/com_content/helpers/route.php' (include_path='.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr/share/php:/usr/share/pear:/usr/share/php')

  at /home/jim/domains/golfpleasure.nl/public_html/new/modules/mod_articles_single/helper.php:5
  at require_once()
The error message is correct because Joomla 5.2.5 does not have the file components/com_content/helpers/route.php. The root cause is that the module Articles - Single is a third party extensions that is not compatible with Joomla 5. Disable and uninstall that module. You may be able to replace it with the free third party plugin Articles Anywhere.

slimjimmie wrote: Fri Mar 21, 2025 10:48 pmBackend log: PHP Warning: include_once(/home/jim/domains/golfpleasure.nl/public_html/new/templates/cassiopeia/includes/functions.php): Failed to open stream: No such file or directory in /home/jim/domains/golfpleasure.nl/public_html/new/templates/theme3071/html/com_content/category/category.php on line 14\n, referer: http://golfpleasure.nl/new/
This error comes from a template override in the html folder of the front end template, which is not compatible with Joomla 5. Use Cassiopeia or install a new template, compatible with Joomla 5.
Toivo Talikka, Global Moderator

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Webdongle
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Re: Frontend crash after upgrading to 5.2.5

Post by Webdongle » Sat Mar 22, 2025 12:45 am

It's been a while since I've upgraded from J3 to J5 but afaik it is done in stages. Also you you will need to change php versions.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

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JAVesey
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Re: Frontend crash after upgrading to 5.2.5

Post by JAVesey » Sat Mar 22, 2025 11:31 am

slimjimmie wrote: Fri Mar 21, 2025 10:48 pm I've tried about everything to migrate my website 3.x to a new version.
See https://golfpleasure.nl/new/
That phrase worries me. How did you upgrade?

There is only one way….via v4.4.x using Joomla Update.

Did you update all your extensions to J4 or 5 compatible versions? Doesn’t sound like it given Toivo’s advice.

At the top of the forum is a link to the FPA. It will help you get more complete advice if you follow the instructions therein :)
John V
Cardiff, Wales, UK
Joomla 5.3.0 "live" site on PHP 8.3.16 and MariaDB 10.11.10 (with b/c plugin enabled)
Joomla 5.3.0 on MAMP Pro 7.2.3 with PHP 8.3.14 and MySQL 8.0.40 (with b/c plugin enabled)

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pe7er
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Re: Frontend crash after upgrading to 5.2.5

Post by pe7er » Sat Mar 22, 2025 2:42 pm

Also make sure to upgrade Joomla 3 to Joomla 4 via:
Components > Joomla Update > [Options], then set "Update Channel" to "Joomla Next".

This triggers the "Pre-Update Check for Joomla 4.4.12", which helps you to verify the extension compatibility before upgrading.
Kind Regards,
Peter Martin, Global Moderator + Joomla 5.2 Release Manager
Company website: https://db8.nl/en/ - Joomla specialist, Nijmegen, Netherlands
The best website: https://the-best-website.com

slimjimmie
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Re: Frontend crash after upgrading to 5.2.5

Post by slimjimmie » Sun Mar 23, 2025 5:44 pm

Thank you all for responding.

@toivo You answer was spot on! Thanks for your help!

@JAVesey @Webdongle I turned off all non compatible extensions. Then I used Joomla update. When i wasnt able to get Jooma 4 operational after trying a lot of other thing, i finally also updated to joomla 5. Not a sensible idea, but well i was out off other ideas.

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