Site gets Red Screen for Dashboard

Need help upgrading your Joomla! website or converting to Joomla! 5.x?

Moderator: General Support Moderators

Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10.
Post Reply
schinneller
Joomla! Fledgling
Joomla! Fledgling
Posts: 1
Joined: Mon Apr 22, 2024 4:33 pm

Site gets Red Screen for Dashboard

Post by schinneller » Mon Apr 22, 2024 4:36 pm

I updated to Joomla 5.1 and all went well until I returned to the dashboard. I just get a red error screen.

Here is the FPA results. I also have the site currently in debug mode.
Forum Post Assistant (v1.6.6) : 22-Apr-2024 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 5.1.0-Stable (Kudumisha) 16-April-2024
Joomla! Configured :: Yes | Writable (644) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: Yes | GZip: false | Cache: true | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: N/A | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: maximum | Site Debug: true | Language Debug: false | Default Access: Public | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 5.1.0: Yes | Database Supports J! 5.1.0: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 4.19.286-203.ELK.el7.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, br | System TMP Writable: Yes | Free Disk Space : 108.97 GiB |

PHP Configuration :: Version: 8.2.18 | PHP API: litespeed | Session Path Writable: Yes | Display Errors: 0 | Error Reporting: 22519 | Log Errors To: error_log | Last Known Error: 29th January 2024 16:25:09. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 512M | Max. POST Size: 516M | Max. Input Time: 60 | Max. Execution Time: 60 | Memory Limit: 512M

Database Configuration :: Version: 5.7.23-23 (Client:mysqlnd 8.2.18) | Database Size: 6.83 MiB | #of Tables with config prefix:  87 | #of other Tables:  0 | User Privileges : GRANT ALL
Detailed Environment :: wrote:PHP Extensions :: Core (8.2.18) | date (8.2.18) | libxml (8.2.18) | openssl (8.2.18) | pcre (8.2.18) | zlib (8.2.18) | filter (8.2.18) | hash (8.2.18) | json (8.2.18) | pcntl (8.2.18) | random (8.2.18) | readline (8.2.18) | Reflection (8.2.18) | SPL (8.2.18) | session (8.2.18) | standard (8.2.18) | litespeed () | bcmath (8.2.18) | bz2 (8.2.18) | calendar (8.2.18) | ctype (8.2.18) | curl (8.2.18) | dom (20031129) | mbstring (8.2.18) | fileinfo (8.2.18) | ftp (8.2.18) | gd (8.2.18) | gettext (8.2.18) | gmp (8.2.18) | iconv (8.2.18) | imap (8.2.18) | intl (8.2.18) | exif (8.2.18) | mysqlnd (mysqlnd 8.2.18) | odbc (8.2.18) | PDO (8.2.18) | pgsql (8.2.18) | Phar (8.2.18) | posix (8.2.18) | pspell (8.2.18) | SimpleXML (8.2.18) | soap (8.2.18) | sockets (8.2.18) | sodium (8.2.18) | sqlite3 (8.2.18) | tidy (8.2.18) | tokenizer (8.2.18) | xml (8.2.18) | xmlwriter (8.2.18) | xsl (8.2.18) | zip (1.21.1) | mysqli (8.2.18) | pdo_mysql (8.2.18) | PDO_ODBC (8.2.18) | pdo_pgsql (8.2.18) | pdo_sqlite (8.2.18) | xmlreader (8.2.18) | apcu (5.1.22) | imagick (3.5.0) | Zend OPcache (8.2.18) | Zend Engine (4.2.18) |
Potential Missing Extensions ::

Switch User Environment :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (---) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) | api/ (755) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 11264589 | Threads: 11 | Questions: 14889313987 | Slow queries: 0 | Opens: 1031931225 | Flush tables: 1 | Open tables: 944 | Queries per second avg: 1321.780 |
Extensions Discovered :: wrote:Components :: Site ::
Core ::
3rd Party:: WF_LINKS_JOOMLALINKS_TITLE (2.9.63) ? | WF_AGGREGATOR_VIMEO_TITLE (2.9.63) ? | WF_AGGREGATOR_[youtube]_TITLE (2.9.63) ? | WF_AGGREGATOR_DAILYMOTION_TITLE (2.9.63) ? | WF_AGGREGATOR_AUDIO_TITLE (2.9.63) ? | WF_AGGREGATOR_VIDEO_TITLE (2.9.63) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.9.63) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.9.63) ? | WF_LINK_SEARCH_TITLE (2.9.63) ? | WF_ATTRIBUTES_TITLE (2.9.63) ? | WF_VISUALBLOCKS_TITLE (2.9.63) ? | WF_ANCHOR_TITLE (2.9.63) ? | WF_PRINT_TITLE (2.9.63) ? | WF_EMOTIONS_TITLE (2.9.63) ? | WF_TEXTCASE_TITLE (2.9.63) ? | WF_CONTEXTMENU_TITLE (2.9.63) ? | WF_MEDIA_TITLE (2.9.63) ? | WF_LINK_TITLE (2.9.63) ? | WF_AUTOSAVE_TITLE (2.9.63) ? | WF_DIRECTIONALITY_TITLE (2.9.63) ? | WF_KITCHENSINK_TITLE (2.9.63) ? | WF_WORDCOUNT_TITLE (2.9.63) ? | JCE - Noneditable (1.0.0) ? | WF_ARTICLE_TITLE (2.9.63) ? | WF_FONTCOLOR_TITLE (2.9.63) ? | WF_FONTSELECT_TITLE (2.9.63) ? | WF_IMGMANAGER_TITLE (2.9.63) ? | WF_SEARCHREPLACE_TITLE (2.9.63) ? | WF_FONTSIZESELECT_TITLE (2.9.63) ? | WF_VISUALCHARS_TITLE (2.9.63) ? | WF_BROWSER_TITLE (2.9.63) ? | WF_SPELLCHECKER_TITLE (2.9.63) ? | WF_PREVIEW_TITLE (2.9.63) ? | WF_STYLESELECT_TITLE (2.9.63) ? | WF_LISTS_TITLE (2.9.63) ? | WF_LANGCODE_TITLE (2.9.63) ? | WF_HELP_TITLE (2.9.63) ? | WF_TABLE_TITLE (2.9.63) ? | WF_CLEANUP_TITLE (2.9.63) ? | WF_REFERENCE_TITLE (2.9.63) ? | WF_STYLE_TITLE (2.9.63) ? | WF_NONBREAKING_TITLE (2.9.63) ? | WF_FORMATSELECT_TITLE (2.9.63) ? | WF_HR_TITLE (2.9.63) ? | WF_CHARMAP_TITLE (2.9.63) ? | WF_FULLSCREEN_TITLE (2.9.63) ? | WF_CLIPBOARD_TITLE (2.9.63) ? |

Components :: Admin ::
Core :: com_contenthistory (4.0.0) 1 | com_tags (4.0.0) 1 | com_scheduler (4.1.0) 1 | com_languages (4.0.0) 1 | com_guidedtours (4.3.0) 1 | com_users (4.0.0) 1 | com_cpanel (4.0.0) 1 | com_redirect (4.0.0) 1 | com_joomlaupdate (4.0.3) 1 | com_installer (4.0.0) 1 | com_menus (4.0.0) 1 | com_associations (4.0.0) 1 | com_content (4.0.0) 1 | com_fields (4.0.0) 1 | com_plugins (4.0.0) 1 | com_config (4.0.0) 1 | com_categories (4.0.0) 1 | com_wrapper (4.0.0) 1 | com_postinstall (4.0.0) 1 | com_privacy (3.9.0) 1 | com_banners (4.0.0) 1 | com_newsfeeds (4.0.0) 1 | com_admin (4.0.0) 1 | com_messages (4.0.0) 1 | com_cache (4.0.0) 1 | com_workflow (4.0.0) 1 | com_templates (4.0.0) 1 | com_finder (4.0.0) 1 | com_modules (4.0.0) 1 | com_media (3.0.0) 1 | com_mails (4.0.0) 1 | com_actionlogs (3.9.0) 1 | com_checkin (4.0.0) 1 | com_login (4.0.0) 1 | com_ajax (4.0.0) 1 |
3rd Party:: COM_JCE (2.9.63) 1 | BaForms (2.2.0.2) 1 |

Modules :: Site ::
Core :: mod_languages (3.5.0) 1 | mod_users_latest (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_login (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_articles_latest (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_banners (3.0.0) 1 |
3rd Party::

Modules :: Admin ::
Core :: mod_latestactions (3.9.0) 1 | mod_post_installation_messages (4.0.0) 1 | mod_menu (3.0.0) 1 | mod_loginsupport (4.0.0) 1 | mod_custom (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_login (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_user (4.0.0) 1 | mod_guidedtours (4.3.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_latest (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_privacy_status (4.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_version (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_messages (4.0.0) 1 | mod_title (3.0.0) 1 | mod_frontend (4.0.0) 1 |
3rd Party::

Libraries ::
Core ::
3rd Party:: Regular Labs Library (24.3.3300) 1 |

Plugins ::
Core :: plg_sampledata_multilang (4.0.0) 1 | plg_user_token (3.9.0) 1 | plg_user_contactcreator (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 0 | plg_user_terms (3.9.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_api-authentication_token (4.0.0) 1 | plg_api-authentication_basic (4.0.0) 0 | plg_behaviour_versionable (4.0.0) 1 | plg_behaviour_compat (5.0.0) 1 | plg_behaviour_taggable (4.0.0) 1 | plg_media-action_resize (4.0.0) 1 | plg_media-action_crop (4.0.0) 1 | plg_media-action_rotate (4.0.0) 1 | plg_multifactorauth_totp (3.2.0) 0 | plg_multifactorauth_webauthn (4.2.0) 0 | plg_multifactorauth_yubikey (3.2.0) 0 | plg_multifactorauth_email (4.2.0) 0 | plg_multifactorauth_fixed (4.2.0) 0 | plg_filesystem_local (4.0.0) 1 | plg_system_webauthn (4.0.0) 1 | plg_system_privacyconsent (3.9.0) 0 | plg_system_httpheaders (4.0.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_stats (3.5.0) 0 | plg_system_shortcut (4.2.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_updatenotification (3.5.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_skipto (4.0.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_schemaorg (5.0.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_actionlogs (3.9.0) 1 | plg_system_guidedtours (4.3.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_log (3.0.0) 1 | plg_system_languagefilter (3.0.0) 0 | plg_system_jooa11y (4.2.0) 1 | plg_system_redirect (3.0.0) 0 | plg_system_highlight (3.0.0) 1 | plg_system_task_notification (4.1) 1 | plg_system_remember (3.0.0) 1 | plg_system_schedulerunner (4.1) 1 | plg_system_accessibility (4.0.0) 0 | plg_system_sef (3.0.0) 1 | plg_system_debug (3.0.0) 1 | plg_workflow_publishing (4.0.0) 1 | plg_workflow_notification (4.0.0) 1 | plg_workflow_featuring (4.0.0) 1 | plg_task_privacyconsent (5.0.0) 1 | plg_task_updatenotification (5.0.0) 1 | plg_task_sessiongc (5.0.0) 1 | plg_task_site_status (4.1) 1 | plg_task_requests (4.1) 1 | plg_task_rotatelogs (5.0.0) 1 | plg_task_deleteactionlogs (5.0.0) 1 | plg_task_globalcheckin (5.0.0) 1 | plg_task_check_files (4.1) 1 | plg_task_demo_tasks (4.1) 1 | plg_schemaorg_organization (5.0.0) 1 | plg_schemaorg_book (5.0.0) 1 | plg_schemaorg_event (5.0.0) 1 | plg_schemaorg_jobposting (5.0.0) 1 | plg_schemaorg_article (5.1.0) ? | plg_schemaorg_recipe (5.0.0) 1 | plg_schemaorg_blogposting (5.0.0) 1 | plg_schemaorg_person (5.0.0) 1 | plg_schemaorg_custom (5.1.0) ? | plg_extension_joomla (3.0.0) 1 | plg_extension_namespacemap (4.0.0) 1 | plg_extension_finder (4.0.0) 1 | plg_webservices_modules (4.0.0) 1 | plg_webservices_media (4.1.0) 1 | plg_webservices_tags (4.0.0) 1 | plg_webservices_users (4.0.0) 1 | plg_webservices_newsfeeds (4.0.0) 1 | plg_webservices_menus (4.0.0) 1 | plg_webservices_languages (4.0.0) 1 | plg_webservices_content (4.0.0) 1 | plg_webservices_installer (4.0.0) 1 | plg_webservices_messages (4.0.0) 1 | plg_webservices_banners (4.0.0) 1 | plg_webservices_redirect (4.0.0) 1 | plg_webservices_templates (4.0.0) 1 | plg_webservices_config (4.0.0) 1 | plg_webservices_plugins (4.0.0) 1 | plg_webservices_privacy (4.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_actionlog_joomla (3.9.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_subform (4.0.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_finder (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_confirmconsent (3.9.0) 0 | plg_content_pagenavigation (3.0.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_vote (3.0.0) 0 | plg_installer_webinstaller (4.0.0) 1 | plg_installer_urlinstaller (3.6.0) 1 | plg_installer_folderinstaller (3.6.0) 1 | plg_installer_override (4.0.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_quickicon_downloadkey (4.0.0) 1 | plg_quickicon_overridecheck (4.0.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_eos (4.4.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_captcha_recaptcha (3.4.0) 0 | plg_captcha_recaptcha_invisible (3.8) 0 | plg_privacy_user (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 |
3rd Party:: plg_editors_tinymce (6.8.3) 1 | plg_editors_codemirror (6.0.0) 1 | plg_editors_jce (2.9.63) 1 | plg_system_jce (2.9.63) 1 | PLG_SYSTEM_REGULARLABS (24.3.3300) 1 | BaForms - System (2.2.0.1) 1 | PLG_SYSTEM_SOURCERER (10.1.1) 1 | plg_extension_jce (2.9.63) 1 | plg_fields_mediajce (2.9.63) 1 | plg_content_jce (2.9.63) 1 | plg_installer_jce (2.9.63) 1 | BaForms - Shortcode (2.0.6) 1 | PLG_EDITORS-XTD_SOURCERER (10.1.1) 1 | plg_quickicon_jce (2.9.63) 1 |
Templates Discovered :: wrote:Templates :: Site :: cassiopeia (1.0) 1 |
Templates :: Admin :: atum (1.0) 1 |
Last edited by toivo on Mon Apr 22, 2024 9:34 pm, edited 1 time in total.
Reason: mod note: disabled smilies in post Options for readability

User avatar
AMurray
Joomla! Exemplar
Joomla! Exemplar
Posts: 9862
Joined: Sat Feb 13, 2010 7:35 am
Location: Australia

Re: Site gets Red Screen for Dashboard

Post by AMurray » Mon Apr 22, 2024 9:43 pm

FPA wrote:Database Configuration :: Version: 5.7.23-23 (Client:mysqlnd 8.2.18)
From the above (my interpretation) it appears you're running MySQL 5.7. Joomla 5 requires MySQL 8.0+ or Maria DB 10.4+. (Joomla 5 System requirements).

At the same time, I see a conflict of information (or maybe my interpretation of the above FPA information is wrong):
FPA wrote:Database Supports J! 5.1.0: Yes
Regardless, please post a screenshot of the red-screen error message(s) you've reported.

The error could be either the inadequate hosting for J5.1 or another problem such as 3rd-party extension incompatibility but from what your FPA shows, I don't think that would be an issue.
Regards - A Murray
General Support Moderator


Post Reply

Return to “Migrating and Upgrading to Joomla! 5.x”