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Sigplus doesn't display photos

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kenbowyer
Joomla! Apprentice
Joomla! Apprentice
Posts: 14
Joined: Thu Jul 26, 2018 2:38 pm

Sigplus doesn't display photos

Post by kenbowyer » Wed Oct 09, 2024 2:33 pm

Forum Post Assistant (v1.6.7) : 9-Oct-2024 wrote:
Problem Description :: wrote:Sigplus doesn't display photos
Log/Error Message :: wrote:Go to https://new.pptu.org/events/o-archive/june2024 for error message
Basic Environment :: wrote:Joomla! Instance :: Joomla! 5.1.4-Stable (Kudumisha) 27-August-2024
Joomla! Configured :: Yes | Writable (644) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: true | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: N/A | Proxy: false | LiveSite: | Session lifetime: 360 | Session handler: database | Shared sessions: false | SSL: 2 | Error Reporting: none | Site Debug: false | Language Debug: false | Default Access: Public | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 5.1.4: Yes | Database Supports J! 5.1.4: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 4.18.0-553.lve.el8.x86_64 | Technology: x86_64 | Web Server: LiteSpeed | Encoding: gzip, deflate, br | System TMP Writable: Yes | Free Disk Space : 92.63 GiB |

PHP Configuration :: Version: 8.2.23 | PHP API: litespeed | Session Path Writable: Yes | Display Errors: 0 | Error Reporting: 32759 | Log Errors To: error_log | Last Known Error: 01st January 2023 00:25:45. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: No | Open Base: | Uploads: 1 | Max. Upload Size: 128M | Max. POST Size: 128M | Max. Input Time: -1 | Max. Execution Time: 120 | Memory Limit: 512M

Database Configuration :: Version: 8.0.37 (Client:mysqlnd 8.2.23) | Database Size: 45.22 MiB | #of Tables with config prefix:  199 | #of other Tables:  0 | User Privileges : GRANT ALL
Detailed Environment :: wrote:PHP Extensions :: Core (8.2.23) | date (8.2.23) | libxml (8.2.23) | openssl (8.2.23) | pcre (8.2.23) | zlib (8.2.23) | filter (8.2.23) | hash (8.2.23) | json (8.2.23) | pcntl (8.2.23) | random (8.2.23) | readline (8.2.23) | Reflection (8.2.23) | SPL (8.2.23) | session (8.2.23) | standard (8.2.23) | litespeed () | ctype (8.2.23) | curl (8.2.23) | dom (20031129) | mbstring (8.2.23) | fileinfo (8.2.23) | ftp (8.2.23) | gd (8.2.23) | iconv (8.2.23) | intl (8.2.23) | exif (8.2.23) | mysqlnd (mysqlnd 8.2.23) | PDO (8.2.23) | pgsql (8.2.23) | Phar (8.2.23) | posix (8.2.23) | SimpleXML (8.2.23) | sqlite3 (8.2.23) | tokenizer (8.2.23) | xml (8.2.23) | xmlwriter (8.2.23) | xsl (8.2.23) | zip (1.21.1) | mysqli (8.2.23) | pdo_mysql (8.2.23) | pdo_pgsql (8.2.23) | pdo_sqlite (8.2.23) | xmlreader (8.2.23) | Zend OPcache (8.2.23) | Zend Engine (4.2.23) |
Potential Missing Extensions ::

Switch User Environment :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) | api/ (755) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 1151438 | Threads: 26 | Questions: 1246766207 | Slow queries: 1325 | Opens: 31532796 | Flush tables: 3 | Open tables: 4000 | Queries per second avg: 1082.790 |
Extensions Discovered :: wrote:Components :: Site ::
Core ::
3rd Party::

Components :: Admin ::
Core :: com_media (3.0.0) 1 | com_categories (4.0.0) 1 | com_languages (4.0.0) 1 | com_fields (4.0.0) 1 | com_messages (4.0.0) 1 | com_guidedtours (4.3.0) 1 | com_mails (4.0.0) 1 | com_postinstall (4.0.0) 1 | com_search (4.0.0-dev) 1 | com_installer (4.0.0) 1 | com_templates (4.0.0) 1 | com_users (4.0.0) 1 | com_joomlaupdate (4.0.3) 1 | com_checkin (4.0.0) 1 | com_newsfeeds (4.0.0) 1 | com_config (4.0.0) 1 | com_menus (4.0.0) 1 | com_privacy (3.9.0) 1 | com_banners (4.0.0) 1 | com_cpanel (4.0.0) 1 | com_ajax (4.0.0) 1 | com_workflow (4.0.0) 1 | com_wrapper (4.0.0) 1 | com_actionlogs (3.9.0) 1 | com_scheduler (4.1.0) 1 | com_cache (4.0.0) 1 | com_contenthistory (4.0.0) 1 | com_tags (4.0.0) 1 | com_login (4.0.0) 1 | com_admin (4.0.0) 1 | com_finder (4.0.0) 1 | com_redirect (4.0.0) 1 | com_plugins (4.0.0) 1 | com_associations (4.0.0) 1 | com_content (4.0.0) 1 | com_modules (4.0.0) 1 |
3rd Party:: COM_JCHOPTIMIZE (7.0.1) ? | com_akeebabackup (9.9.6) 1 | visforms (5.1.2) 1 | COM_FORMMAKER (3.6.18) 0 | com_gantry5 (5.5.15) ? | Akeeba (8.2.3) ? | COM_FORMMAKER_EXPORT_IMPORT (1.0.2) ? | COM_SNIPPETS (8.3.0) ? | mobilejoomla (2.1.30) 0 | com_admintools (7.6.1) 1 |

Modules :: Site ::
Core :: mod_banners (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_tags_similar (3.1.0) 1 | mod_related_items (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_users_latest (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_login (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_search (4.0.0-dev) 1 | mod_finder (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_articles_NEWS_BS_CAROUSEL (1.4.5) ? | mod_articles_news (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_articles_archive (3.0.0) 1 |
3rd Party:: Visforms (5.1.2) 1 | Form Maker Module (3.6.18) ? | MOD_OSDONATE (2.0.1) 1 | OS Touch Slider (5.1.17 Light) ? | JE Bar (3.4) ? | sigplus (1.5.0.300) 1 | Mobile - Proxy Module (2.1.30) ? | MOD_DB8SITELASTMODIFIED (2.6) ? | Mobile - Proxy Position (2.1.30) ? | mod_showplus (2.0.0.8) 1 | Mobile - Mobile Switcher (2.1.30) ? |

Modules :: Admin ::
Core :: mod_frontend (4.0.0) 1 | mod_version (3.0.0) 1 | mod_guidedtours (4.3.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_privacy_status (4.0.0) 1 | mod_custom (3.0.0) 1 | mod_title (3.0.0) 1 | mod_post_installation_messages (4.0.0) 1 | mod_submenu (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_loginsupport (4.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_latestactions (3.9.0) 1 | mod_login (3.0.0) 1 | mod_user (4.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_messages (4.0.0) 1 | mod_sampledata (3.8.0) 1 |
3rd Party::

Libraries ::
Core ::
3rd Party:: Regular Labs Library (24.7.7714) 1 | file_fof30 (3.6.2) ? | file_fof40 (4.1.0) ? |

Plugins ::
Core :: plg_system_shortcut (4.2.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_logout (3.0.0) 1 | plg_system_languagefilter (3.0.0) 0 | plg_system_logrotation (3.9.0) ? | plg_system_remember (3.0.0) 1 | plg_system_stats (3.5.0) 1 | plg_system_actionlogs (3.9.0) 1 | plg_system_schedulerunner (4.1) 1 | plg_system_updatenotification (3.5.0) ? | plg_system_httpheaders (4.0.0) 1 | plg_system_webauthn (4.0.0) 1 | plg_system_redirect (3.0.0) 0 | plg_system_task_notification (4.1) 1 | plg_system_guidedtours (4.3.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_jooa11y (4.2.0) 1 | plg_system_skipto (4.0.0) 1 | plg_system_schemaorg (5.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_cache (3.0.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_privacyconsent (3.9.0) 0 | plg_system_accessibility (4.0.0) 0 | plg_system_log (3.0.0) 1 | plg_system_sessiongc (3.8.6) ? | plg_authentication_ldap (3.0.0) 1 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_cookie (3.0.0) 1 | plg_extension_finder (4.0.0) 1 | plg_extension_namespacemap (4.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_task_updatenotification (5.0.0) 1 | plg_task_globalcheckin (5.0.0) 1 | plg_task_check_files (4.1) 1 | plg_task_rotatelogs (5.0.0) 1 | plg_task_demo_tasks (4.1) ? | plg_task_requests (4.1) 1 | plg_task_deleteactionlogs (5.0.0) 1 | plg_task_site_status (4.1) 1 | plg_task_privacyconsent (5.0.0) 1 | plg_task_sessiongc (5.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_module (3.5.0) 0 | plg_captcha_recaptcha (3.4.0) ? | plg_captcha_recaptcha_invisible (3.8) 1 | plg_webservices_messages (4.0.0) 1 | plg_webservices_languages (4.0.0) 1 | plg_webservices_redirect (4.0.0) 1 | plg_webservices_modules (4.0.0) 1 | plg_webservices_users (4.0.0) 1 | plg_webservices_newsfeeds (4.0.0) 1 | plg_webservices_installer (4.0.0) 1 | plg_webservices_config (4.0.0) 1 | plg_webservices_privacy (4.0.0) 1 | plg_webservices_menus (4.0.0) 1 | plg_webservices_content (4.0.0) 1 | plg_webservices_plugins (4.0.0) 1 | plg_webservices_templates (4.0.0) 1 | plg_webservices_tags (4.0.0) 1 | plg_webservices_media (4.1.0) 1 | plg_webservices_banners (4.0.0) 1 | plg_multifactorauth_fixed (4.2.0) 0 | plg_multifactorauth_webauthn (4.2.0) 0 | plg_multifactorauth_yubikey (3.2.0) 0 | plg_multifactorauth_totp (3.2.0) 0 | plg_multifactorauth_email (4.2.0) 0 | plg_search_newsfeeds (4.0.0-dev) 1 | plg_search_contacts (4.0.0-dev) 1 | plg_search_content (4.0.0-dev) 1 | plg_search_categories (4.0.0-dev) 1 | plg_search_tags (4.0.0-dev) 1 | plg_actionlog_joomla (3.9.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_installer_webinstaller (4.0.0) 1 | plg_installer_folderinstaller (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | plg_installer_urlinstaller (3.6.0) 1 | plg_installer_override (4.0.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_subform (4.0.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_filesystem_local (4.0.0) 1 | plg_media-action_crop (4.0.0) 1 | plg_media-action_rotate (4.0.0) 1 | plg_media-action_resize (4.0.0) 1 | plg_content_confirmconsent (3.9.0) 0 | plg_content_pagenavigation (3.0.0) 1 | plg_content_vote (3.0.0) 0 | plg_content_finder (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_workflow_publishing (4.0.0) 1 | plg_workflow_featuring (4.0.0) 1 | plg_workflow_notification (4.0.0) 1 | plg_sampledata_multilang (4.0.0) 1 | plg_schemaorg_article (5.1.0) 1 | plg_schemaorg_person (5.0.0) 1 | plg_schemaorg_blogposting (5.0.0) 1 | plg_schemaorg_jobposting (5.0.0) 1 | plg_schemaorg_organization (5.0.0) 1 | plg_schemaorg_custom (5.1.0) 1 | plg_schemaorg_recipe (5.0.0) 1 | plg_schemaorg_book (5.0.0) 1 | plg_schemaorg_event (5.0.0) 1 | plg_api-authentication_token (4.0.0) 1 | plg_api-authentication_basic (4.0.0) 0 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_eos (4.4.0) 1 | plg_quickicon_overridecheck (4.0.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_downloadkey (4.0.0) 1 | plg_quickicon_eos310 (3.10.0) ? | plg_quickicon_extensionupdate (3.0.0) 1 | plg_behaviour_taggable (4.0.0) 1 | plg_behaviour_compat (5.0.0) 1 | plg_behaviour_versionable (4.0.0) 1 | plg_user_token (3.9.0) 1 | plg_user_terms (3.9.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_contactcreator (3.0.0) 1 | plg_user_profile (3.0.0) 0 |
3rd Party:: Mobile - Forever (2.1.30) ? | Mobile - AMDD (2.1.30) ? | Mobile - Domains (2.1.30) ? | Mobile - Simple (2.1.30) ? | PLG_SYSTEM_REGULARLABS (24.7.7714) 1 | plg_system_ic_library (1.4) ? | System - Mobile Core (2.1.30) ? | PLG_SYSTEM_SLIDERS (8.2.0) ? | PLG_SYSTEM_MODULESANYWHERE (8.1.2) 1 | PLG_SYS_NICEPANEL (1.15) ? | System - JU Sticky Panel (1.2) ? | PLG_SYSTEM_ADMINTOOLS (7.6.1) 1 | plg_system_osmylicensesmanager (2.0.17) 1 | System - Load Custom CSS & JS (2.0.2) ? | PLG_SYSTEM_SOURCERER (10.1.3) 1 | System - Mobile Page Optimizer (2.1.30) ? | PLG_SYSTEM_JCHOPTIMIZE (7.0.1) ? | PLG_SYSTEM_SNIPPETS (8.3.0) ? | plg_system_gantry5 (5.5.15) ? | PLG_SYSTEM_ARTICLESANYWHERE (16.0.9) 1 | PLG_EDITORS-XTD_SLIDERS (8.2.0) ? | PLG_EDITORS-XTD_MODULESANYWHERE (8.1.2) 1 | plg_editors-xtd_sigplus (1.5.0.300) 1 | PLG_EDITORS-XTD_SOURCERER (10.1.3) 1 | PLG_EDITORS-XTD_SNIPPETS (8.3.0) ? | plg_editors-xtd_visformfields (5.1.2) 1 | PLG_EDITORS-XTD_ARTICLESANYWHERE (16.0.9) 1 | plg_search_sigplus (1.5.0.300) 1 | plg_visforms_visforms (5.1.2) 1 | plg_visforms_spambotcheck (5.1.2) 1 | plg_visforms_vfcustomplugin (5.1.2) 0 | PLG_ACTIONLOG_VISFORMS (5.1.2) 1 | PLG_ACTIONLOG_ADMINTOOLS (7.6.1) 1 | PLG_ACTIONLOG_SNIPPETS (8.3.0) ? | plg_privacy_visforms (5.1.2) 1 | plg_editors_codemirror (6.0.0) 1 | plg_editors_tinymce (6.8.4) 1 | Crawler (6.2.1) ? | Crawler Extended (6.2.1) ? | Recache (6.2.1) ? | plg_content_sigplus (1.5.0.300) 1 | Content - Load Form Maker (3.6.18) ? | Quickicon - Mobile CPanel Icon (2.1.30) ? | plg_quickicon_gantry5 (5.5.15) ? | PLG_QUICKICON_AKEEBABACKUP (9.9.6) 1 |
Templates Discovered :: wrote:Templates :: Site :: OSTraining: Breeze (2.4.1) ? | g5_helium (5.5.15) 0 | Mobile_Basic (2.1.30) ? | cassiopeia (1.0) 1 | js_community (4.3.17) ? |
Templates :: Admin :: atum (1.0) 1 |
Last edited by toivo on Mon Oct 21, 2024 9:30 pm, edited 1 time in total.
Reason: mod note: disabled smilies in post Options for readability

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kenbowyer
Joomla! Apprentice
Joomla! Apprentice
Posts: 14
Joined: Thu Jul 26, 2018 2:38 pm

Re: Sigplus doesn't display photos

Post by kenbowyer » Wed Oct 09, 2024 3:05 pm

On our main website, pptu.org, I got this error once last month and worked around it by using the insert photo options instead. When I restored new.pptu.org using the latest backup of pptu.org, I get several of these errors but some of the photos are displayed correctly. The last time I used the subdomain new.pptu.org was back in the May timeframe and these errors didn't exist then. Sigplus hasn't changed since March. The only changes were I updated to the latest Joomla version twice and I upgraded from php 8.1 to 8.2 in August.

kenbowyer
Joomla! Apprentice
Joomla! Apprentice
Posts: 14
Joined: Thu Jul 26, 2018 2:38 pm

Re: Sigplus doesn't display photos

Post by kenbowyer » Sun Oct 20, 2024 10:09 pm

I get the following error message on about a half dozen different pages on the subdomain new.pptu.org:

Cannot add or update a child row: a foreign key constraint fails (`pptu_joomlatest`.`b9q1v_sigplus_data`, CONSTRAINT `b9q1v_FK_sigplus_data_property` FOREIGN KEY (`propertyid`) REFERENCES `b9q1v_sigplus_property` (`propertyid`) ON DELETE CASCADE)

The above message occurred at https://new.pptu.org/events/o-archive/june2024 when it encountered the following Sigplus directive: {gallery}outings/June2024{/gallery}

I have 2 questions about this problem:
1. Since I am not a database person, how do I fix this problem?
2. Since I restored new.pptu.org from the current pptu.org backup at the time and I don't get the same error at https://pptu.org/events/o-archive/june2024 is this possibly a problem with Akeeba Backup or Joomla 5.1.4 or 5.2 (I get the same errors with 5.2 and subdomain j3test.pptu.org)?

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AMurray
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Posts: 10254
Joined: Sat Feb 13, 2010 7:35 am
Location: Australia

Re: Sigplus doesn't display photos

Post by AMurray » Mon Oct 21, 2024 9:07 pm

Since this is an extension-specific question (with that database error) the best approach is ask the developer for support.

I don't see the same error on the "j3test" subdomain.

Try a test.

In media manager create a folder within "Images" called "folder1". Load some test sample images into that folder. Create a test page and create the gallery with the short code {gallery}folder1{/gallery}. Does the gallery load? Try this on the domain that works and on the subdomain that doesn't work.

Then try the same thing but create a folder within "folder1" (i.e. images/folder1/folder2) and do the same thing - {gallery}folder1/folder2{/gallery}.

Does the sub-gallery images work in all the domains you mentioned?
Regards - A Murray
General Support Moderator

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toivo
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Re: Sigplus doesn't display photos

Post by toivo » Mon Oct 21, 2024 9:41 pm

kenbowyer wrote: Wed Oct 09, 2024 2:33 pmAllow url fopen: No
Should be Yes.

Ask your host to change it or you may be able to set it from Software - Select PHP Version - Options of cPanel, provided by your host. It is not a security risk, as some hosts have claimed, and Joomla uses this function.

Ref. PHP: Runtime Configuration - allow_url_fopen
Toivo Talikka, Global Moderator

kenbowyer
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Posts: 14
Joined: Thu Jul 26, 2018 2:38 pm

Re: Sigplus doesn't display photos

Post by kenbowyer » Tue Oct 22, 2024 12:28 am

According to my cpanel page, allow_url_fopen is enabled for pptu.org and the two subdomains. I've attached a screenshot from the cpanel page. I will submit a ticket to my web hosting company to insure it's enabled.
You do not have the required permissions to view the files attached to this post.

kenbowyer
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Posts: 14
Joined: Thu Jul 26, 2018 2:38 pm

Re: Sigplus doesn't display photos

Post by kenbowyer » Tue Oct 22, 2024 1:05 am

Amurray: I was going to report it to the developer but then I checked the current version and they haven't had any changes since March. Also, these displays were working back in the May/early June time frame on pptu.org and the two subdomains.
I have attached the same error on the j3test subdomain.
I'm traveling for the next few days so it may be a few days before I can do your suggested test.

Thanks,
Ken Bowyer
You do not have the required permissions to view the files attached to this post.

kenbowyer
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Posts: 14
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Re: Sigplus doesn't display photos

Post by kenbowyer » Tue Oct 22, 2024 1:31 am

AMurray: Go to https://j3test.pptu.org/events/o-archive/june2024 to view the error. I guess the pdf file wasn't attached.

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AMurray
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Re: Sigplus doesn't display photos

Post by AMurray » Tue Oct 22, 2024 10:00 am

OK, I suppose how it is used is more to the point.

Perhaps I'm thinking of allow_url_include which I believe is the 'bad' one of the two.
Regards - A Murray
General Support Moderator

kenbowyer
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Posts: 14
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Re: Sigplus doesn't display photos

Post by kenbowyer » Sat Oct 26, 2024 11:44 am

toivo: Thank you very much for pointing this out. Almost a year ago when I was preparing to upgrade to Joomla 5, I requested that the hosting company enable allow_url_fopen and just assumed it was done but it wasn't! While it doesn't fix the sigplus extension problem I'm having it does ensure stability to our website (fpa grades it an A with 96.7% confidence level).
allow_url_fopen.png
Thanks again.
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kenbowyer
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Re: Sigplus doesn't display photos

Post by kenbowyer » Sat Oct 26, 2024 12:14 pm

AMurray: After thinking about this problem while I was traveling, I'm going to the developer as you originally suggested. When I first migrated to Joomla 4, I was having a similar problem with the Sigplus extension but without an error message. To fix the problem, I simply reverted to the previous Sigplus version. When I upgraded to Joomla 5 the problem went away with the newer version of MySQL. As such, I'm going to try previous versions of Sigplus and contact them directly. Thanks again for your support. I really appreciate you taking the time to look at my problem.

kenbowyer
Joomla! Apprentice
Joomla! Apprentice
Posts: 14
Joined: Thu Jul 26, 2018 2:38 pm

Re: Sigplus doesn't display photos

Post by kenbowyer » Mon Oct 28, 2024 9:53 am

AMurray, toivo: This morning, I installed the previous version of the Sigplus extension on the j3test subdomain and ALL photos are displayed correctly. The specific page that had the error message was https://j3test.pptu.org/events/o-archive/june2024. At least a half dozen other pages had the same error and all pages display the photos correctly now. I will report this problem to the developer. Thanks again for your support.

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