Hello.
I just created an account to be able to use Cloudflare turnstile for captcha. I added our site, copied the keys in Joomla and configured Cloudfare turnstile as captcha.
When I tried to create a user account an error occurred: "captcha verification failed. Please note that JavaScript is required to submit this form".
Anybody encountered the same error? How to resolve?
Thanks.
Advertisement
Cloudflare turnstile error encountered
Moderators: pe7er, General Support Moderators
Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10.
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10.
-
- Joomla! Explorer
- Posts: 339
- Joined: Mon Mar 11, 2019 8:30 am
Advertisement
- AMurray
- Joomla! Master
- Posts: 10560
- Joined: Sat Feb 13, 2010 7:35 am
- Location: Australia
Re: Cloudflare turnstile error encountered
The first thing I would check is to enable Javascript in your browser. Check other browsers - are they all doing the same thing (producing the same error)?
Does the user registration work, if you disable Turnstile plugin? Suggesting this to narrow down the cause to Turnstile itself.
Also try alternative Captcha plugins, for instance, HCaptcha available on the JED.
Does the user registration work, if you disable Turnstile plugin? Suggesting this to narrow down the cause to Turnstile itself.
Also try alternative Captcha plugins, for instance, HCaptcha available on the JED.
Regards - A Murray
Global Support Moderator
Global Support Moderator
-
- Joomla! Explorer
- Posts: 339
- Joined: Mon Mar 11, 2019 8:30 am
Re: Cloudflare turnstile error encountered
I just checked the browsers and Javascript is enabled in all my browsers.AMurray wrote: ↑Sat Feb 15, 2025 9:50 pm The first thing I would check is to enable Javascript in your browser. Check other browsers - are they all doing the same thing (producing the same error)?
Does the user registration work, if you disable Turnstile plugin? Suggesting this to narrow down the cause to Turnstile itself.
Also try alternative Captcha plugins, for instance, HCaptcha available on the JED.
Yes, the registration works when it is disabled.
I am not sure if I have to add a code in the index.php or something.
- AMurray
- Joomla! Master
- Posts: 10560
- Joined: Sat Feb 13, 2010 7:35 am
- Location: Australia
Re: Cloudflare turnstile error encountered
Log on to your Cloudflare account, check all the configuration settings. Something, I would suspect, is not right on the cloudflare/turnstile side. On the joomla end, all you need is the site/private API keys.
It would be better to use a plugin such as https://extensions.joomla.org/extension ... turnstile/.
It would be better to use a plugin such as https://extensions.joomla.org/extension ... turnstile/.
Regards - A Murray
Global Support Moderator
Global Support Moderator
-
- Joomla! Explorer
- Posts: 339
- Joined: Mon Mar 11, 2019 8:30 am
Re: Cloudflare turnstile error encountered
I did install this plugin. There is a link in the Dashboard that: https://developers.cloudflare.com/turns ... rendering/AMurray wrote: ↑Mon Feb 17, 2025 11:46 am Log on to your Cloudflare account, check all the configuration settings. Something, I would suspect, is not right on the cloudflare/turnstile side. On the joomla end, all you need is the site/private API keys.
It would be better to use a plugin such as https://extensions.joomla.org/extension ... turnstile/.
But I don't know what to do with it.
-
- Joomla! Explorer
- Posts: 339
- Joined: Mon Mar 11, 2019 8:30 am
Re: Cloudflare turnstile error encountered
I just tried hCaptcha and it works now.AMurray wrote: ↑Sat Feb 15, 2025 9:50 pm The first thing I would check is to enable Javascript in your browser. Check other browsers - are they all doing the same thing (producing the same error)?
Does the user registration work, if you disable Turnstile plugin? Suggesting this to narrow down the cause to Turnstile itself.
Also try alternative Captcha plugins, for instance, HCaptcha available on the JED.
Our website is multi-lingual. I just noticed that in the user registration, the captcha appears in English. I mean it does not appear in Spanish or French but it does have a button where I can change the language.
Is there a way for it to appear according to the language of the site?
Thanks.
Advertisement