Error when user try to activate himself in Membership Pro

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gaetanlabrecque
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Joined: Wed Apr 24, 2024 10:57 pm

Error when user try to activate himself in Membership Pro

Post by gaetanlabrecque » Wed Apr 24, 2024 11:03 pm

Hello

When a user register using membership pro. He receives and email asking him to activate himself.

The user receives the email, clicks on the link and then receive an error saying "joomla verification code not found check if your account is already activated and try to log in"

I make sure the user never clicked twice on the link.

After this error, the user tries to log and he is able to logon. So the only problem is, the user receives the error message and thinks something is wrong. If he doesn't try to logon anyway, he will never know he could.

What could be wrong?

I configured options to
Allow user registration yes
new user account activation self


Thank you in advance

Gaetan Labrecque
Last edited by toivo on Thu Apr 25, 2024 1:00 am, edited 1 time in total.
Reason: mod note: moved from 5.x General Questions, retitled

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AMurray
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Joined: Sat Feb 13, 2010 7:35 am
Location: Australia

Re: Error when user try to activate himself

Post by AMurray » Wed Apr 24, 2024 11:04 pm

does the same thing happen with normal registration process (joomla core process)?
Regards - A Murray
General Support Moderator


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