Polite question on restoring our extension in JED

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KeyCAPTCHA
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Polite question on restoring our extension in JED

Post by KeyCAPTCHA » Wed Sep 07, 2011 12:51 pm

Hello JED Team and all members of the community,

Our extension was suspended in JED on April 18.
A penalty period was 30 days.

We sent a few emails with our explanations and apologies to JED Team after this period.
But JED added 60 days to the penalty period.
The reason was "You are harassing the JED Team".

So, it's "ok" and we don't have any questions regarding the reasons.

But by now we haven't received any feedback for 143 days.

We sent 2 or 3 emails to JED Team after 90 (30+60) days.
We are afraid to send any additional messages to JED Team because JED Team can increase a penalty period of our extension again.

That is why we created this topic on this forum. Please don't delete it.

Could someone give us any feedback regarding a way how we can restore our extension in JED?

P.S. We cannot create a support ticket at http://extensions.joomla.org/index.php? ... group_view
The reason is that our account is also blocked.

Hope for your understanding,
KeyCAPTCHA Team

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Nick Savov
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Re: Polite question on restoring our extension in JED

Post by Nick Savov » Sun Sep 11, 2011 10:17 pm

Hey,

I'm not on the JED Team, but the JED Team does get automatic notification when a post is submitted on this forum, so this is as good as a support ticket (other than it's not private).

I hope things turn out well in the end.

Kind regards,
Nick
Joomla Templates created by the Wright Framework.

"God is most glorified in us, when we are most satisfied in Him" - http://www.desiringgod.org/

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KeyCAPTCHA
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Re: Polite question on restoring our extension in JED

Post by KeyCAPTCHA » Wed Sep 21, 2011 10:33 am

Hello Members and Visitors,

Our extension has been restored.

Thank you JED Team.

Best regards,
KeyCAPTCHA Team

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Nick Savov
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Re: Polite question on restoring our extension in JED

Post by Nick Savov » Wed Sep 21, 2011 2:35 pm

Congrats! :)
Joomla Templates created by the Wright Framework.

"God is most glorified in us, when we are most satisfied in Him" - http://www.desiringgod.org/


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