[Solved] 403 Access Denied while adding a new admin user. Topic is solved
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- Joomla! Apprentice
- Posts: 14
- Joined: Sun May 12, 2013 6:55 pm
[Solved] 403 Access Denied while adding a new admin user.
Hello Joomla Community,
trying to add a new user in Joomla 3.2.1 to either the Manager, Administrator or Super Users groups fails with 403 Access Denied. Although I'm logged in as Super User.
Any ideas how to get around this problem? I.e. how to add a newly created user to one of the groups?
An other odd thing is: Being logged in as Super User, opening the (currently logged in) Super User profile in User Manager and pushing the "Close" button also displays the same 403 Access Denied error message.
Looks like there's something broken. Is there any way to fix this?
Any advice is welcome.
Thank you.
trying to add a new user in Joomla 3.2.1 to either the Manager, Administrator or Super Users groups fails with 403 Access Denied. Although I'm logged in as Super User.
Any ideas how to get around this problem? I.e. how to add a newly created user to one of the groups?
An other odd thing is: Being logged in as Super User, opening the (currently logged in) Super User profile in User Manager and pushing the "Close" button also displays the same 403 Access Denied error message.
Looks like there's something broken. Is there any way to fix this?
Any advice is welcome.
Thank you.
Last edited by wtfnowagain on Sat Dec 28, 2013 5:57 pm, edited 1 time in total.
- Webdongle
- Joomla! Master
- Posts: 44037
- Joined: Sat Apr 05, 2008 9:58 pm
Re: 403 Access Denied while adding a new admin user.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".
-
- Joomla! Apprentice
- Posts: 14
- Joined: Sun May 12, 2013 6:55 pm
Re: 403 Access Denied while adding a new admin user.
Hello Webdongle,
thank you for pointing to Forum Post Assistant. Below follows the output of Forum Post Assistant 1.2.3 (Beta). If it's of any help, I can supply a super user login to a backup running on a testserver.
thank you for pointing to Forum Post Assistant. Below follows the output of Forum Post Assistant 1.2.3 (Beta). If it's of any help, I can supply a super user login to a backup running on a testserver.
Forum Post Assistant (v1.2.3) : 27th December 2013 wrote:Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.2.1-Stable (Ember) 18-December-2013
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (644) | Owner: fundri (uid: 1/gid: 1) | Group: users (gid: 1) | Valid For: Unknown
Configuration Options :: Offline: | SEF: | SEF Suffix: | SEF ReWrite: | .htaccess/web.config: Yes | GZip: | Cache: | FTP Layer: | SSL: | Error Reporting: | Site Debug: | Language Debug: | Default Access: | Unicode Slugs: | Database Credentials Present: No
Host Configuration :: OS: Linux | OS Version: 2.6.32-5-amd64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | Doc Root: /usr/www/users/fundri | System TMP Writable: Yes
PHP Configuration :: Version: 5.3.28 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: 1 | Error Reporting: 6135 | Log Errors To: | Last Known Error: | Register Globals: 0 | Magic Quotes: 0 | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 30M | Max. POST Size: 30M | Max. Input Time: -1 | Max. Execution Time: 55 | Memory Limit: 64M
MySQL Configuration :: Database Credentials incomplete or not available Nothing to display.
Missing credentials detected: Connection Type missing | MySQL Host missing | Table Prefix missing | Database Username missing | Database Password missing |Detailed Environment :: wrote:PHP Extensions :: Core (5.3.28) | date (5.3.28) | ereg () | libxml () | openssl () | pcre () | sqlite3 (0.7-dev) | zlib (1.1) | bcmath () | bz2 () | calendar () | ctype () | curl () | dba () | dom (20031129) | hash (1.0) | fileinfo (1.0.5-dev) | filter (0.11.0) | ftp () | gd () | gettext () | SPL (0.2) | htscanner (0.9.1-dev) | iconv () | session () | intl (1.1.0) | json (1.2.1) | ldap () | mbstring () | mcrypt () | mssql () | mysql (1.0) | mysqli (0.1) | pcntl () | standard (5.3.28) | PDO (1.0.4dev) | pdo_mysql (1.0.2) | pdo_pgsql (1.0.2) | pdo_sqlite (1.0.1) | pgsql () | Phar (2.0.1) | posix () | Reflection ($Id: 4af6c4c676864b1c0bfa693845af0688645c37cf $) | imap () | shmop () | SimpleXML (0.1) | soap () | sockets () | SQLite (2.0-dev) | exif (1.4 $Id$) | sysvsem () | sysvshm () | tidy (2.0) | tokenizer (0.1) | xml () | xmlreader (0.1) | xmlrpc (0.51) | xmlwriter (0.1) | xsl (0.1) | zip (1.11.0) | cgi-fcgi () | mhash () | Zend Guard Loader () | Zend Engine (2.3.0) |
Potential Missing Extensions :: suhosin |
Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: NoFolder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) |
Elevated Permissions (First 10) ::Extensions Discovered :: wrote:Components :: SITE :: com_wrapper (3.0.0) | K2 Links for JCE Link (2.2) | WF_LINKS_JOOMLALINKS_TITLE (2.3.4.4) | WF_FILESYSTEM_JOOMLA_TITLE (2.3.4.4) | WF_MEDIAPLAYER_JCEPLAYER_TITLE (2.3.4.4) | WF_POPUPS_JCEMEDIABOX_TITLE (2.3.4.4) | WF_POPUPS_WINDOW_TITLE (2.3.4.4) | WF_AGGREGATOR_GOOGLEMAPS_TITLE (2.3.4.4) | WF_AGGREGATOR_VINE_TITLE (2.3.4.4) | WF_AGGREGATOR_VIMEO_TITLE (2.3.4.4) | WF_AGGREGATOR_[youtube]_TITLE (2.3.4.4) | WF_LINK_SEARCH_TITLE (2.3.4.4) | WF_TABLE_TITLE (2.3.4.4) | WF_IMGMANAGER_TITLE (2.3.4.4) | WF_VISUALCHARS_TITLE (2.3.4.4) | WF_ARTICLE_TITLE (2.3.4.4) | WF_FULLSCREEN_TITLE (2.3.4.4) | WF_VISUALBLOCKS_TITLE (2.3.4.4) | WF_BROWSER_TITLE (2.3.4.4) | WF_MEDIA_TITLE (2.3.4.4) | WF_LINK_TITLE (2.3.4.4) | WF_SOURCE_TITLE (2.3.4.4) | WF_KITCHENSINK_TITLE (2.3.4.4) | WF_INLINEPOPUPS_TITLE (2.3.4.4) | WF_STYLE_TITLE (2.3.4.4) | WF_LAYER_TITLE (2.3.4.4) | WF_ANCHOR_TITLE (2.3.4.4) | WF_PRINT_TITLE (2.3.4.4) | WF_DIRECTIONALITY_TITLE (2.3.4.4) | WF_CHARMAP_TITLE (2.3.4.4) | WF_CLEANUP_TITLE (2.3.4.4) | WF_CLIPBOARD_TITLE (2.3.4.4) | WF_SPELLCHECKER_TITLE (2.3.4.4) | WF_AUTOSAVE_TITLE (2.3.4.4) | WF_CONTEXTMENU_TITLE (2.3.4.4) | WF_PREVIEW_TITLE (2.3.4.4) | WF_TEXTCASE_TITLE (2.3.4.4) | WF_LISTS_TITLE (2.3.4.4) | WF_NONBREAKING_TITLE (2.3.4.4) | WF_XHTMLXTRAS_TITLE (2.3.4.4) | WF_SEARCHREPLACE_TITLE (2.3.4.4) | com_mailto (3.0.0) |
Components :: ADMIN :: com_menus (3.0.0) | com_ajax (3.2.0) | com_templates (3.0.0) | com_search (3.0.0) | com_redirect (3.0.0) | com_tags (3.1.0) | com_newsfeeds (3.0.0) | com_finder (3.0.0) | com_advancedmodules (4.8.3FREE) | com_admin (3.0.0) | com_cpanel (3.0.0) | com_categories (3.0.0) | com_login (3.0.0) | Unknown (-) | JCE (2.3.4.4) | com_cache (3.0.0) | com_postinstall (3.2.0) | com_weblinks (3.0.0) | JMap (2.0.2) | Akeeba (3.9.1) | Admintools (2.5.10) | com_media (3.0.0) | com_messages (3.0.0) | sh404SEF (4.2.1.1586) | sh404sef - Offline code plugin (4.2.1.1586) | sh404sef - Analytics plugin (4.2.1.1586) | sh404sef - Similar urls plugin (4.2.1.1586) | PLG_SH404SEFCORE_SH404SEFSOCIA (4.2.1.1586) | sh404sef - System mobile templ (4.2.1.1586) | sh404sef - System plugin (4.2.1.1586) | plg_system_shlib (0.2.5.357) | sh404sef - Default component s (4.2.1.1586) | sh404sef control panel icon (4.2.1.1586) | com_languages (3.0.0) | com_joomlaupdate (3.0.0) | RokSprocket (2.0.5) | RSForm! (1.4.0 R48) | com_config (3.0.0) | com_checkin (3.0.0) | com_content (3.0.0) | com_installer (3.0.0) | com_modules (3.0.0) | com_users (3.0.0) | com_contenthistory (3.2.0) | com_banners (3.0.0) | ose_rc (3.0.4) | com_plugins (3.0.0) | Gantry (4.1.20) |
Modules :: SITE :: mod_whosonline (3.0.0) | mod_login (3.0.0) | mod_menu (3.0.0) | mod_search (3.0.0) | mod_articles_news (3.0.0) | mod_random_image (3.0.0) | mod_articles_category (3.0.0) | mod_custom (3.0.0) | mod_finder (3.0.0) | mod_breadcrumbs (3.0.0) | mod_tags_popular (3.1.0) | mod_related_items (3.0.0) | mod_footer (3.0.0) | mod_articles_categories (3.0.0) | mod_syndicate (3.0.0) | RokSprocket Module (2.0.5) | mod_weblinks (3.0.0) | mod_articles_popular (3.0.0) | mod_articles_latest (3.0.0) | RokNavMenu (2.0.7) | mod_tags_similar (3.1.0) | mod_feed (3.0.0) | mod_articles_archive (3.0.0) | mod_stats (3.0.0) | mod_users_latest (3.0.0) | mod_languages (3.0.0) | mod_wrapper (3.0.0) | mod_banners (3.0.0) |
Modules :: ADMIN :: mod_login (3.0.0) | mod_menu (3.0.0) | mod_custom (3.0.0) | sh404sef control panel icon (4.2.1.1586) | mod_version (3.0.0) | mod_title (3.0.0) | mod_status (3.0.0) | mod_toolbar (3.0.0) | MOD_AKADMIN_TITLE (3.9.1) | mod_feed (3.0.0) | mod_submenu (3.0.0) | mod_logged (3.0.0) | mod_quickicon (3.0.0) | mod_popular (3.0.0) | mod_latest (3.0.0) | mod_stats_admin (3.0.0) | mod_multilangstatus (3.0.0) |
Plugins :: SITE :: plg_extension_joomla (3.0.0) | plg_captcha_recaptcha (3.0.0) | sh404sef - Offline code plugin (4.2.1.1586) | sh404sef - Analytics plugin (4.2.1.1586) | sh404sef - Similar urls plugin (4.2.1.1586) | PLG_SH404SEFCORE_SH404SEFSOCIA (4.2.1.1586) | Authentication - OSE Webmail (2.72) | plg_authentication_ldap (3.0.0) | plg_authentication_gmail (3.0.0) | plg_authentication_cookie (3.0.0) | plg_authentication_joomla (3.0.0) | plg_system_debug (3.0.0) | System - RokCommon (3.1.7) | System - Gantry (4.1.20) | System - RokSprocket (2.0.5) | plg_system_languagecode (3.0.0) | System - Admin Tools Joomla! U (1.0) | sh404sef - System mobile templ (4.2.1.1586) | sh404sef - System plugin (4.2.1.1586) | System - Admin Tools (2.5.10) | plg_system_shlib (0.2.5.357) | plg_system_logout (3.0.0) | System - One Click Action (2.1) | plg_system_highlight (3.0.0) | plg_system_log (3.0.0) | plg_system_sef (3.0.0) | plg_system_remember (3.0.0) | PLG_SRP_TITLE (3.9.1) | PLG_SYSTEM_BACKUPONUPDATE_TITL (3.7) | plg_system_advancedmodules (4.8.3FREE) | PLG_SYSTEM_AKEEBAUPDATECHECK_T (1.1) | PLG_SYSTEM_NNFRAMEWORK (13.12.4) | plg_system_p3p (3.0.0) | System - RokExtender (2.0.0) | System - RokBox (2.0.6) | plg_system_redirect (3.0.0) | PLG_SYSTEM_AKLAZY_TITLE (3.7.GOODBYE) | plg_system_cache (3.0.0) | System - Admin Tools Update Em (1.0) | plg_system_languagefilter (3.0.0) | plg_editors_jce (2.3.4.4) | plg_editors_codemirror (3.15) | plg_editors_tinymce (4.0.10) | plg_content_vote (3.0.0) | plg_content_emailcloak (3.0.0) | Content - RokInjectModule (1.5) | Content - RSForm! Pro (1.4.0) | plg_content_pagebreak (3.0.0) | plg_content_loadmodule (3.0.0) | plg_content_joomla (3.0.0) | plg_content_pagenavigation (3.0.0) | plg_content_finder (3.0.0) | Content - RokBox (2.0.6) | sh404sef - Default component s (4.2.1.1586) | plg_user_profile (3.0.0) | plg_user_contactcreator (3.0.0) | plg_user_joomla (3.0.0) | User - OSE Webmail (2.1) | plg_quickicon_jcefilebrowser (2.3.4.4) | plg_quickicon_akeebabackup (1.0) | plg_quickicon_extensionupdate (3.0.0) | plg_quickicon_joomlaupdate (3.0.0) | plg_twofactorauth_totp (3.2.0) | plg_twofactorauth_yubikey (3.2.0) | plg_editors-xtd_article (3.0.0) | plg_editors-xtd_readmore (3.0.0) | plg_editors-xtd_pagebreak (3.0.0) | plg_editors-xtd_image (3.0.0) | Button - RokBox (2.0.6) | plg_installer_webinstaller (1.0.5) | plg_search_newsfeeds (3.0.0) | plg_search_weblinks (3.0.0) | plg_search_categories (3.0.0) | plg_search_contacts (3.0.0) | plg_search_content (3.0.0) | plg_finder_newsfeeds (3.0.0) | plg_finder_weblinks (3.0.0) | plg_finder_categories (3.0.0) | plg_finder_contacts (3.0.0) | plg_finder_tags (3.0.0) | plg_finder_content (3.0.0) | PLG_JMONITORING_AKEEBABACKUP_T (1.0) |Templates Discovered :: wrote:Templates :: SITE :: protostar (1.0) | beez3 (3.1.0) | rt_hexeris (1.2) |
Templates :: ADMIN :: hathor (3.0.0) | isis (1.0) |
- Webdongle
- Joomla! Master
- Posts: 44037
- Joined: Sat Apr 05, 2008 9:58 pm
Re: 403 Access Denied while adding a new admin user.
If you want to PM me a SU login I will take a quick firsthand look
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".
- geekette
- Joomla! Enthusiast
- Posts: 142
- Joined: Wed Jul 18, 2007 11:52 pm
- Location: Texas
- Contact:
Re: 403 Access Denied while adding a new admin user.
I notice that you have Akeeba Admin Tools installed. I experienced similar errors that I traced to how I had configured the Akeeba Admin Tools WAF (Web Application Firewall).
From the Administrator panel, go to Components->Admin Tools->Web Application Firewall->Configure WAF. Scroll down to the Joomla! Feature Hardening Options section. If the Disable editing backend users' properties field is set to Yes that may be your problem.
From the Administrator panel, go to Components->Admin Tools->Web Application Firewall->Configure WAF. Scroll down to the Joomla! Feature Hardening Options section. If the Disable editing backend users' properties field is set to Yes that may be your problem.
Wilma Howell
Joomla! User Group - Dallas / Fort Worth / joomladallas.org
Joomla! User Group - Dallas / Fort Worth / joomladallas.org
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- Joomla! Apprentice
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- Joined: Sun May 12, 2013 6:55 pm
Re: 403 Access Denied while adding a new admin user.
@geekette, thank you very much for sharing this, it solved the problem!If the Disable editing backend users' properties field is set to Yes that may be your problem.
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- Joomla! Fledgling
- Posts: 3
- Joined: Tue Feb 07, 2012 10:05 pm
Re: 403 Access Denied while adding a new admin user.
Thanks!geekette wrote:From the Administrator panel, go to Components->Admin Tools->Web Application Firewall->Configure WAF. Scroll down to the Joomla! Feature Hardening Options section. If the Disable editing backend users' properties field is set to Yes that may be your problem.
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- Joomla! Fledgling
- Posts: 1
- Joined: Wed Jul 02, 2014 9:30 am
Re: [Solved] 403 Access Denied while adding a new admin user
I have the same problem, running Joomla 2.5 but when I open "Components" I can't see "Admin tools"
Any ideas how I can get to the "Disable editing back end"
Thanks
Any ideas how I can get to the "Disable editing back end"
Thanks
- geekette
- Joomla! Enthusiast
- Posts: 142
- Joined: Wed Jul 18, 2007 11:52 pm
- Location: Texas
- Contact:
Re: [Solved] 403 Access Denied while adding a new admin user
If you don't have admin tools installed, your problem may be something else. First Step, verify that your login has Super User rights and that those rights haven't been modified from the default.
Wilma Howell
Joomla! User Group - Dallas / Fort Worth / joomladallas.org
Joomla! User Group - Dallas / Fort Worth / joomladallas.org
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- Joomla! Apprentice
- Posts: 47
- Joined: Sun Sep 20, 2009 7:47 pm
Re: [Solved] 403 Access Denied while adding a new admin user
Geekette, thank you for posting your note.
It saved me a lot of time.
It saved me a lot of time.
-
- Joomla! Apprentice
- Posts: 16
- Joined: Fri Jul 04, 2014 1:37 pm
Re: 403 Access Denied while adding a new admin user.
Thank you so much. That helped me big time and I no way would have thought of this. Also I found other errors that were being caused by WAF setting which I was able to resolve too. Thanks for the spot on cause for this error.geekette wrote:I notice that you have Akeeba Admin Tools installed. I experienced similar errors that I traced to how I had configured the Akeeba Admin Tools WAF (Web Application Firewall).
From the Administrator panel, go to Components->Admin Tools->Web Application Firewall->Configure WAF. Scroll down to the Joomla! Feature Hardening Options section. If the Disable editing backend users' properties field is set to Yes that may be your problem.
-
- Joomla! Apprentice
- Posts: 21
- Joined: Sat Nov 30, 2013 9:02 am
Re: 403 Access Denied while adding a new admin user.
@ geekette Thanks for the tip...This solution has fixed my problem too....geekette wrote: From the Administrator panel, go to Components->Admin Tools->Web Application Firewall->Configure WAF. Scroll down to the Joomla! Feature Hardening Options section. If the Disable editing backend users' properties field is set to Yes that may be your problem.
- cbahiana
- Joomla! Enthusiast
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- Joined: Wed Aug 24, 2005 2:03 pm
- Location: Rio de Janeiro
- Contact:
Re: [Solved] 403 Access Denied while adding a new admin user
Thank you so much, geekette, I was having that problem and you saved me!
Carlos Bahiana
You can't always get what you want, but if you try sometimes...
You can't always get what you want, but if you try sometimes...
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- Joomla! Apprentice
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- Location: Long Island, New York, USA
Re: [Solved] 403 Access Denied while adding a new admin user
Same problem solved! Had to change setting in Akeeba Admin Tools. Noticing the original post was Dec. 2013. And here it is helping so many in March 2015.
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- Joomla! Fledgling
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- Joined: Thu May 10, 2012 6:08 am
Re: [Solved] 403 Access Denied while adding a new admin user
Thanks Geekette, that was a real timesaver!
-
- Joomla! Fledgling
- Posts: 1
- Joined: Mon Jan 18, 2016 11:24 am
Re: [Solved] 403 Access Denied while adding a new admin user
Thank you, thank you, thank you, Geekette! You really saved my day.
-
- Joomla! Intern
- Posts: 67
- Joined: Thu Aug 06, 2009 9:27 pm
Re: [Solved] 403 Access Denied while adding a new admin user.
Thanks Geekette!! Saved me from putting my fist through the wall!
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- Joomla! Apprentice
- Posts: 14
- Joined: Fri Dec 30, 2011 3:03 am
Re: 403 Access Denied while adding a new admin user.
Thanks geekette. This resolved the issue for me.geekette wrote:I notice that you have Akeeba Admin Tools installed. I experienced similar errors that I traced to how I had configured the Akeeba Admin Tools WAF (Web Application Firewall).
From the Administrator panel, go to Components->Admin Tools->Web Application Firewall->Configure WAF. Scroll down to the Joomla! Feature Hardening Options section. If the Disable editing backend users' properties field is set to Yes that may be your problem.
-
- Joomla! Fledgling
- Posts: 1
- Joined: Wed Oct 30, 2019 1:51 am
Re: [Solved] 403 Access Denied while adding a new admin user.
I know this is an old post, but had the same problem and didn't have Admin Tools installed.
I was using a third party plugin to create and register users. When the user clicked the email activation link, it gave the 403 error. What I found is, even though I was creating the user, Joomla wasn't configured to allow the activation. I found I had not enabled the 'Allow User Registration' setting in Users->Options
Once I selected 'Yes' to this option, the email activation link worked.
I was using a third party plugin to create and register users. When the user clicked the email activation link, it gave the 403 error. What I found is, even though I was creating the user, Joomla wasn't configured to allow the activation. I found I had not enabled the 'Allow User Registration' setting in Users->Options
Once I selected 'Yes' to this option, the email activation link worked.
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- Joomla! Apprentice
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- Joined: Sat Mar 19, 2011 7:31 pm
Re: [Solved] 403 Access Denied while adding a new admin user.
Thanks abighowdy; that fixed it for me. I thought AdminTools was the problem for sure.