Joomla Admin Does Not Login - Keeps Refreshing Page Topic is solved

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reuelsample
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Joomla Admin Does Not Login - Keeps Refreshing Page

Post by reuelsample » Thu Apr 18, 2019 9:30 pm

Folks -

I am working on a client's 2.5 site. I have all the credentials correct. However, when I click the Login button, it simply refreshes the page and goes back to the form.

The FPA is posted below. Thanks!
Forum Post Assistant (v1.4.8 (koine)) : 18th April 2019 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 2.5.28-Stable (Ember) 10-December-2014
Joomla! Platform :: Joomla Platform 11.4.0-Stable (Brian Kernighan) 03-Jan-2012
Joomla! Configured :: Yes | Writable (644) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 2.5
Configuration Options :: Offline: false | SEF: true | SEF Suffix: true | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 30 | CacheHandler: file | CachePlatformPrefix: N/A | FTP Layer: false | Proxy: N/A | LiveSite: | Session lifetime: 180 | Session handler: database | Shared sessions: N/A | SSL: 0 | Error Reporting: maximum | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 2.5.28: Yes | Database Supports J! 2.5.28: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 3.10.0-962.3.2.lve1.5.24.5.el7.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 87.22 GiB |

PHP Configuration :: Version: 5.5.38 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: 1 | Error Reporting: 22519 | Log Errors To: /dev/null | Last Known Error: 29th November 2018 15:17:39. | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 128M | Max. POST Size: 128M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 512M

Database Configuration :: Version: 5.5.5-10.2.12-MariaDB-log (Client:mysqlnd 5.0.11-dev - 20120503 - $Id: 15d5c781cfcad91193dceae1d2cdd127674ddb3e $) | Host: --protected-- (--protected--) | default Collation: latin1_swedish_ci (default Character Set: latin1) | Database Size: 17.17 MiB | #of Tables:  258
Detailed Environment :: wrote:PHP Extensions :: Core (5.5.38) | date (5.5.38) | ereg () | libxml () | openssl () | pcre () | zlib (2.0) | bcmath () | bz2 () | calendar () | ctype () | curl () | dom (20031129) | hash (1.0) | fileinfo (1.0.5) | filter (0.11.0) | ftp () | gd () | gettext () | SPL (0.2) | iconv () | session () | intl (1.1.0) | json (1.2.1) | mbstring () | mcrypt () | standard (5.5.38) | mysqlnd (mysqlnd 5.0.11-dev - 20120503 - $Id: 15d5c781cfcad91193dceae1d2cdd127674ddb3e $) | mysqli (0.1) | pcntl () | mysql (1.0) | PDO (1.0.4dev) | pdo_mysql (1.0.2) | pdo_pgsql (1.0.2) | pgsql () | Phar (2.0.2) | posix () | pspell () | Reflection ($Id: dc76d2fe0f3e9c327c1d4ca617d94e26c7fae98d $) | imap () | SimpleXML (0.1) | soap () | sockets () | exif (1.4 $Id: 74b652b3ebe78882b8006d49c17cac029fe8a5d0 $) | tidy (2.0) | tokenizer (0.1) | xml () | xmlreader (0.1) | xmlrpc (0.51) | xmlwriter (0.1) | xsl (0.1) | zip (1.11.0) | cgi-fcgi () | sqlite3 (0.7-dev) | pdo_sqlite (1.0.1) | mhash () | ionCube Loader () | Zend Engine (2.5.0) |
Potential Missing Extensions ::

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 2391764 | Threads: 267 | Questions: 5865423926 | Slow queries: 52096 | Opens: 157476303 | Flush tables: 28 | Open tables: 28672 | Queries per second avg: 2452.342 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_mailto (2.5.0) 1 | com_wrapper (2.5.0) 1 |
3rd Party:: os_eway (1.0) ? | os_offline (1.0) ? | os_authnet (1.0) ? | os_worldpay (1.0) ? | os_paypal (1.0) ? |

Components :: ADMIN ::
Core :: com_media (2.5.0) 1 | com_installer (2.5.0) 1 | com_messages (2.5.0) 1 | com_redirect (2.5.0) 1 | com_config (2.5.0) 1 | com_newsfeeds (2.5.0) 1 | com_joomlaupdate (2.5.0) 1 | com_modules (2.5.0) 1 | com_admin (2.5.0) 1 | com_content (2.5.0) 1 | com_login (2.5.0) 1 | com_cpanel (2.5.0) 1 | com_plugins (2.5.0) 1 | com_banners (2.5.0) 1 | com_users (2.5.0) 1 | com_menus (2.5.0) 1 | com_categories (2.5.0) 1 | com_finder (2.5.0) 1 | com_search (2.5.0) 1 | com_cache (2.5.0) 1 | com_checkin (2.5.0) 1 | com_weblinks (2.5.0) 1 | com_languages (2.5.0) 1 | com_templates (2.5.0) 1 |
3rd Party:: Je k2 Story (1.5) 1 | Akeeba (4.7.7) ? | com_jaextmanager (1.1.0) 1 | DT Register (2.8.17c) ? | Event Booking (1.6.2) ? | COM_K2 (2.6.9) ? |

Modules :: SITE ::
Core :: mod_wrapper (2.5.0) 1 | mod_articles_latest (2.5.0) 1 | mod_stats (2.5.0) 1 | mod_articles_archive (2.5.0) 1 | mod_search (2.5.0) 1 | mod_login (1.7.0) 1 | mod_random_image (2.5.0) 1 | mod_articles_news (2.5.0) 1 | mod_articles_popular (2.5.0) 1 | mod_breadcrumbs (2.5.0) 1 | mod_whosonline (2.5.0) 1 | mod_login (2.5.0) 1 | mod_custom (2.5.0) 1 | mod_articles_category (2.5.0) 1 | mod_syndicate (2.5.0) 1 | mod_related_items (2.5.0) 1 | mod_finder (2.5.0) 1 | mod_menu (2.5.0) 1 | mod_footer (2.5.0) 1 | mod_feed (2.5.0) 1 | mod_users_latest (2.5.0) 1 | mod_weblinks (2.5.0) 1 | mod_banners (2.5.0) 1 | mod_languages (2.5.0) 1 | mod_articles_categories (2.5.0) 1 |
3rd Party:: K2 Users (2.6.9) 1 | Website Disclaimer Popup (1.5) 1 | K2 Content (2.6.9) 1 | DT Register Mini-Cal Module (2.5.5) 1 | Event Booking Mini Calendar (1.6.1) 1 | DT Register Search Module (1.8) 1 | EB Cart (1.5.0) 1 | Events By Location (1.6.1) 1 | mod_tweetdisplayback (3.1.0) 1 | K2 User (2.6.9) 1 | K2 Login (2.5.7) 1 | Tabs GK4 (GK4 1.3) 1 | mod_btslideshow (1.1.0) 1 | Search Events (1.6.1) 1 | sigplus (1.4.2.7) 1 | Event Categories (1.6.1) 1 | K2 Comments (2.6.9) 1 | JGMap - Google Map (0.15.5) 1 | mod_news_pro_gk4 (GK4 2.3) 1 | DT Register Upcoming Events (2.9.17) 1 | Up-coming events (1.6.1) 1 | K2 Tools (2.6.9) 1 |

Modules :: ADMIN ::
Core :: mod_toolbar (2.5.0) 1 | mod_submenu (2.5.0) 1 | mod_login (2.5.0) 1 | mod_custom (2.5.0) 1 | mod_multilangstatus (2.5.0) 1 | mod_menu (2.5.0) 1 | mod_popular (2.5.0) 1 | mod_title (2.5.0) 1 | mod_status (2.5.0) 1 | mod_version (2.5.0) 1 | mod_feed (2.5.0) 1 | mod_logged (2.5.0) 1 | mod_latest (2.5.0) 1 | mod_quickicon (2.5.0) 1 |
3rd Party:: K2 Quick Icons (admin) (2.6.9) 1 | K2 Stats (admin) (2.6.9) 1 |

Libraries :: SITE ::
Core ::
3rd Party:: Joomla file type PDF (1.7) ? | TCPDF (5.9.144) ? | Free Mono (-) ? | Helvetica (-) ? |

Plugins :: SITE ::
Core :: plg_finder_categories (2.5.0) ? | plg_finder_newsfeeds (2.5.0) ? | plg_finder_content (2.5.0) ? | plg_finder_weblinks (2.5.0) ? | plg_finder_contacts (2.5.0) ? | plg_editors-xtd_image (2.5.0) 1 | plg_editors-xtd_pagebreak (2.5.0) 1 | plg_editors-xtd_article (2.5.0) 1 | plg_editors-xtd_readmore (2.5.0) 1 | plg_system_log (2.5.0) 1 | plg_system_redirect (2.5.0) 1 | plg_system_debug (2.5.0) 1 | plg_system_languagecode (2.5.0) ? | plg_system_cache (2.5.0) 0 | plg_system_highlight (2.5.0) ? | plg_system_logout (2.5.0) 1 | plg_system_sef (2.5.0) 1 | plg_system_p3p (2.5.0) 1 | plg_system_languagefilter (2.5.0) 0 | plg_system_remember (2.5.0) 1 | plg_user_joomla (2.5.0) 1 | plg_user_contactcreator (2.5.0) 0 | plg_user_profile (2.5.0) 0 | plg_extension_joomla (2.5.0) 1 | plg_captcha_recaptcha (2.5.0) ? | plg_content_joomla (2.5.0) 1 | plg_content_finder (2.5.0) ? | plg_content_geshi (2.5.0) 0 | plg_content_pagenavigation (2.5.0) 1 | plg_content_emailcloak (2.5.0) 1 | Content - Load Jesubmit (1.0) 1 | plg_content_pagebreak (2.5.0) 1 | plg_content_vote (2.5.0) 1 | plg_content_loadmodule (2.5.0) 1 | plg_search_categories (2.5.0) 1 | plg_search_newsfeeds (2.5.0) 1 | plg_search_content (2.5.0) 1 | plg_search_weblinks (2.5.0) 1 | plg_search_contacts (2.5.0) 1 | plg_authentication_joomla (2.5.0) 1 | plg_authentication_ldap (2.5.0) 0 | plg_authentication_gmail (2.5.0) 0 | PLG_EOSNOTIFY (2.5.0) ? | plg_quickicon_extensionupdate (2.5.0) ? | plg_quickicon_joomlaupdate (2.5.0) ? |
3rd Party:: plg_finder_k2 (2.5.7) 1 | plg_finder_k2 (2.6.9) 1 | Events Booking Event Detail (1.6.2) 0 | Events Booking Registration Form (1.6.2) 0 | AMAZON (3.0.6.2) ? | DT Security Toolbox - ACL Fix (1.0) 0 | System - RokBox (1.2) 1 | JA T3 Framework (2.7.1) 1 | ebreminder (1.5.0) 0 | System - K2 (2.5.7) 1 | PLG_SYSTEM_AKEEBAUPDATECHECK_TITLE (1.1) 0 | Core Login Redirect (1.6.7) 1 | PLG_SYSTEM_BACKUPONUPDATE_TITLE (3.7) 1 | Jacarlin Redirect (3.0) 1 | System - K2 (2.6.9) 1 | User - K2 (2.5.7) 1 | User - K2 (2.6.2) 1 | User - K2 (2.6.9) 1 | EB Registration History (1.0) 0 | PLG_JMONITORING_AKEEBABACKUP_TITLE (1.0) 1 | Content - RokBox (1.2) 1 | DT Register EventLink (2.8.0) 1 | Simple Image Gallery Pro (by Joomla (2.5.7) ? | EB Event Plugin (1.6.1) 0 | DirectPHP (2.5) 1 | Content - Image gallery - sigplus (1.4.2.7) 0 | EB Register Plugin (1.6.1) 0 | plg_editors_codemirror (1.0) 1 | plg_editors_tinymce (3.5.11) 1 | Search - K2 (2.5.7) 1 | Search - K2 (2.6.2) 1 | Search - Event Booking (1.5.0) 0 | Search - K2 (2.6.9) 1 | Josetta - K2 Items (2.6.9) 1 | Josetta - K2 Categories (2.6.9) 1 | Event Booking - Joomla Groups plugi (1.0) ? | Events Booking - AcajoomNewsletter (1.5.0) ? | Event Booking - CB plugin (1.0) 0 | Events Booking - Unpublish Events (1.5.0) 0 | Events Booking - Jomsocial Activiti (1.5.0) ? | Events Booking - Move Registrants P (1.5.0) ? | Events Booking - Cart Update (1.5.0) 0 | Eventbooking - Jcomments plugin (1.0) 0 | EventsBooking - CCNewsletter Plugin (1.5.0) 0 | Eventbooking - Map plugin (1.0) 0 | Eventbooking - Acymailing plugin (1.0) 0 | AMAZON (3.0.6.2) ? | Authorize.net AIM (3.0.6.2) ? | Heidelpay (3.0.6.2) ? | Skrill (3.0.6.2) ? | plg_quickicon_akeebabackup (1.0) 1 | plg_quickicon_akeebabackup (1.0) 1 | User Extended Fields for K2 (by Joo (2.0) ? |
Templates Discovered :: wrote:Templates :: SITE :: lovinglife1 (1.0) 1 | atomic (2.5.0) 1 | beez_20 (2.5.0) 1 | asongkem (1.7.1) 1 | beez5 (2.5.0) 1 |
Templates :: ADMIN :: hathor (2.5.0) 1 | bluestork (2.5.0) 1 |
Reuel Sample
Act242 Internet Services
http://act242.com

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toivo
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Posts: 11333
Joined: Thu Feb 15, 2007 5:48 am
Location: Suzhou, China

Re: Joomla Admin Does Not Login - Keeps Refreshing Page

Post by toivo » Sat Apr 20, 2019 6:14 am

Are any PHP notices, warnings, errors or other messages displayed when you try to login or browse the site otherwise?

You should ask your host to enable PHP error messages to be written into a file, instead of /dev/null.

Check if the Console tab in the Web Developer tools has any javascript errors, which may cause issues.

Cache needs to be cleared in Joomla and the browser, together with cookies. Some templates and frameworks have their own caching system. You could also drop all rows from the session table in the database, just in case.
Last edited by toivo on Sat Apr 20, 2019 7:31 am, edited 1 time in total.
Reason: update
Toivo Talikka, Global Moderator

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reuelsample
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Posts: 144
Joined: Thu Sep 18, 2008 9:37 pm
Location: Knoxville,TN
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Re: Joomla Admin Does Not Login - Keeps Refreshing Page

Post by reuelsample » Mon Apr 22, 2019 9:00 pm

Thanks. None of those worked prior to posting.

What finally worked was changing cache to "none".
Reuel Sample
Act242 Internet Services
http://act242.com


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