TotallyTroll wrote: ↑Wed Dec 04, 2019 9:38 am
I can't login. Page just refreshing and asks for a log/pass again and again.
That's all I wanted to know.
I saw the topic (with the subject) "Joomla Admin password reset" and I thought I could help. Well, after a week, we've successfully reset the Joomla administrator account password but this wasn't the problem, was it? The real problem was that you cannot
actually login even with a legitimate user account and the correct password.
I don't know why you cannot login but the main reason why people cannot login usually because of some
other problem, another piece of software, an undetected error, webhosting problem, or site hack. We don't know what you know and, if you want to understand why you cannot login to the backend of your client's website, you will need to tell us a lot more.
The best way to tell us "a lot more" is to use the
Forum Post Assistant tool. I may or may not be able to help; I usually do not spend time working on J! 2.5 issues except when (a) they are ones easy ones like "how to reset the Joomla administrator account password" or (b) people pay me money to fix the difficult ones.
