Page builder Pro bought, but cant choose templates Topic is solved

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RasmusG
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Page builder Pro bought, but cant choose templates

Post by RasmusG » Thu Feb 13, 2020 9:40 am

Just installed Page builder pro in my joomla administration page after having bought it. But when I try to choose a template a red alert pops up in the top of the screen saying "Invalid email address" (see attachment). Any ideas, as I have used the same email address all the way through purchase and installation?
Best regards Rasmus
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Last edited by toivo on Thu Feb 13, 2020 11:42 am, edited 1 time in total.
Reason: mod note: moved from 3.x Templates

 
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toivo
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Re: Page builder Pro bought, but cant choose templates

Post by toivo » Thu Feb 13, 2020 11:45 am

You should create a topic at the JoomShaper support forum at https://www.joomshaper.com/forums/categ ... ge-builder.
Toivo Talikka, Global Moderator

RasmusG
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Re: Page builder Pro bought, but cant choose templates

Post by RasmusG » Thu Feb 13, 2020 12:59 pm

Thanks Toivo,
I will do that:-)

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AMurray
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Re: Page builder Pro bought, but cant choose templates

Post by AMurray » Sat Feb 15, 2020 7:47 am

Are you subscribed to the Templates....the basic SP Page Builder subscription on its own doesn't include access to templates but the 'developer' subscription level does.

If using SP Page Builder Pro, did you put in the license key in your SP Page Builder installation? (That's found when you log into Joomshaper.com).
Regards,
--------------------------------------------------------------
A Murray
Millennium Falcon - it's the ship that made the Kessel run in less than 12 parsecs! The fastest hunk of junk in the galaxy.

RasmusG
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Re: Page builder Pro bought, but cant choose templates

Post by RasmusG » Mon Feb 17, 2020 9:51 am

That was it: I did not know about the SP page builder where you put in the license key in the settings section.
Thanks AMurray

 

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