Error updating to 3.9.19

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pads
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Joined: Mon Mar 31, 2014 9:34 am

Error updating to 3.9.19

Post by pads » Tue Jun 09, 2020 9:06 am

I have just updated our website from 3.9.18 to 3.9.19, and now receive the following error message on the front end -
"Error displaying the error page: Call to undefined method JLanguageHelper::parseIniFile(): Failed to start application"
and this message on the Admin access -
"Error displaying the error page: Call to undefined method JLanguageHelper::parseIniFile(): Call to undefined method JLanguageHelper::parseIniFile()"

As I always do a backup before any updates, I have restored the back up to the site and this error is still there. Yes - I deleted all the files on the site before doing the restore from backup.

Can you please advise me as to what might be causing the problem.

Thank you
Peter

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leolam
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Re: Error updating to 3.9.19

Post by leolam » Tue Jun 09, 2020 6:53 pm

Link to your site?

Leo 8)
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Webdongle
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Re: Error updating to 3.9.19

Post by Webdongle » Tue Jun 09, 2020 7:28 pm

http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

pads
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Posts: 44
Joined: Mon Mar 31, 2014 9:34 am

Re: Error updating to 3.9.19

Post by pads » Tue Jun 09, 2020 8:09 pm

The site is - bradfordphoto.org.uk

But please add /index.php as I have a temporarry html index page.
. bradfordphoto.org.uk/index.php

What I cannot understand is that I have deleted the site (and database files) and restored using a previous backup (which was working) yet I get the same problem again.

Peter

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Webdongle
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Re: Error updating to 3.9.19

Post by Webdongle » Tue Jun 09, 2020 8:27 pm

For the second time of asking https://forumpostassistant.github.io/docs/ please
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

pads
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Joomla! Apprentice
Posts: 44
Joined: Mon Mar 31, 2014 9:34 am

Re: Error updating to 3.9.19

Post by pads » Tue Jun 09, 2020 10:11 pm

Sorry for my ignorance, but I don't understand
For the second time of asking https://forumpostassistant.github.io/docs/ please
.

Can you please explain for me.

Peter

pads
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Posts: 44
Joined: Mon Mar 31, 2014 9:34 am

Re: Error updating to 3.9.19

Post by pads » Tue Jun 09, 2020 10:26 pm

Just worked it out -
Forum Post Assistant (v1.5.0 (midden)) : 9th June 2020 wrote:
Problem Description :: wrote:updating to 3.9.19
Log/Error Message :: wrote:Error displaying the error page: Call to undefined method JLanguageHelper::parseIniFile(): Call to undefined method JLanguageHelper::parseIniFile()
Actions Taken To Resolve wrote:deeleted site and rebuilt using backup - same error reported
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.18-Stable (Amani) 21-April-2020
More than one instance of version.php found!
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (604) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 120 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.18: Yes | Database Supports J! 3.9.18: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 4.4.0-ui20086.041-uiabi1-infong-amd64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | System TMP Writable: Yes | Free Disk Space : 237.43 GiB |

PHP Configuration :: Version: 7.2.30 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: 1 | Error Reporting: 22517 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 64M | Max. POST Size: 64M | Max. Input Time: -1 | Max. Execution Time: 50000 | Memory Limit: -1

Database Configuration :: Version: 5.5.62-log (Client:mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $) | Database Size: 317.89 MiB | #of Tables with config prefix: 215 | #of other Tables: 0
Detailed Environment :: wrote:PHP Extensions :: Core (7.2.30) | date (7.2.30) | libxml (7.2.30) | openssl (7.2.30) | pcre (7.2.30) | sqlite3 (7.2.30) | zlib (7.2.30) | bcmath (7.2.30) | bz2 (7.2.30) | calendar (7.2.30) | ctype (7.2.30) | curl (7.2.30) | dba (7.2.30) | dom (20031129) | hash (1.0) | fileinfo (1.0.5) | filter (7.2.30) | ftp (7.2.30) | gd (7.2.30) | gettext (7.2.30) | gmp (7.2.30) | SPL (7.2.30) | iconv (7.2.30) | session (7.2.30) | intl (1.1.0) | json (1.6.0) | mbstring (7.2.30) | standard (7.2.30) | PDO (7.2.30) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $) | pdo_sqlite (7.2.30) | Phar (2.0.2) | posix (7.2.30) | Reflection (7.2.30) | imap (7.2.30) | shmop (7.2.30) | SimpleXML (7.2.30) | soap (7.2.30) | sodium (7.2.30) | pdo_mysql (7.2.30) | exif (7.2.30) | tidy (7.2.30) | tokenizer (7.2.30) | wddx (7.2.30) | xml (7.2.30) | xmlreader (7.2.30) | xmlwriter (7.2.30) | xsl (7.2.30) | zip (1.15.4) | mysqli (7.2.30) | cgi-fcgi () | Zend Engine (3.2.0) |
Potential Missing Extensions ::

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (705) | components/ (705) | modules/ (705) | plugins/ (705) | language/ (705) | templates/ (705) | cache/ (705) | logs/ (705) | tmp/ (705) | administrator/components/ (755) | administrator/modules/ (705) | administrator/language/ (705) | administrator/templates/ (705) | administrator/logs/ (---) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 1187324 | Threads: 2 | Questions: 665643833 | Slow queries: 2478 | Opens: 39899009 | Flush tables: 1 | Open tables: 600 | Queries per second avg: 560.625 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party:: WF_AGGREGATOR_DAILYMOTION_TITLE (2.5.31) ? | WF_AGGREGATOR_VIMEO_TITLE (2.5.31) ? | WF_AGGREGATOR_VINE_TITLE (2.5.31) ? | WF_AGGREGATOR_[youtube]_TITLE (2.5.31) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.5.31) ? | WF_LINKS_JOOMLALINKS_TITLE (2.5.31) ? | WF_MEDIAPLAYER_JCEPLAYER_TITLE (2.5.31) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.5.31) ? | WF_POPUPS_WINDOW_TITLE (2.5.31) ? | WF_LINK_SEARCH_TITLE (2.5.31) ? | WF_ANCHOR_TITLE (2.5.31) ? | WF_ARTICLE_TITLE (2.5.31) ? | WF_AUTOSAVE_TITLE (2.5.31) ? | WF_BROWSER_TITLE (2.5.31) ? | WF_CHARMAP_TITLE (2.5.31) ? | WF_CLEANUP_TITLE (2.5.31) ? | WF_CLIPBOARD_TITLE (2.5.31) ? | WF_CONTEXTMENU_TITLE (2.5.31) ? | WF_DIRECTIONALITY_TITLE (2.5.31) ? | WF_FONTCOLOR_TITLE (2.5.31) ? | WF_FONTSELECT_TITLE (2.5.31) ? | WF_FONTSIZESELECT_TITLE (2.5.31) ? | WF_FORMATSELECT_TITLE (2.5.31) ? | WF_FULLSCREEN_TITLE (2.5.31) ? | WF_HR_TITLE (2.5.31) ? | WF_IMGMANAGER_TITLE (2.5.31) ? | WF_INLINEPOPUPS_TITLE (2.5.31) ? | WF_KITCHENSINK_TITLE (2.5.31) ? | WF_LAYER_TITLE (2.5.31) ? | WF_LINK_TITLE (2.5.31) ? | WF_LISTS_TITLE (2.5.31) ? | WF_MEDIA_TITLE (2.5.31) ? | WF_NONBREAKING_TITLE (2.5.31) ? | WF_PREVIEW_TITLE (2.5.31) ? | WF_PRINT_TITLE (2.5.31) ? | WF_SEARCHREPLACE_TITLE (2.5.31) ? | WF_SOURCE_TITLE (2.5.31) ? | WF_SPELLCHECKER_TITLE (2.5.31) ? | WF_STYLE_TITLE (2.5.31) ? | WF_STYLESELECT_TITLE (2.5.31) ? | WF_TABLE_TITLE (2.5.31) ? | WF_TEXTCASE_TITLE (2.5.31) ? | WF_VISUALBLOCKS_TITLE (2.5.31) ? | WF_VISUALCHARS_TITLE (2.5.31) ? | WF_XHTMLXTRAS_TITLE (2.5.31) ? | kunena_tmpl_crypsis (4.0.11) ? |

Components :: ADMIN ::
Core :: com_messages (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_privacy (3.9.0) 1 | com_search (3.0.0) 1 | com_tags (3.1.0) 1 | com_templates (3.0.0) 1 | com_users (3.0.0) 1 | com_actionlogs (3.9.0) 1 | com_admin (3.0.0) 1 | com_ajax (3.2.0) 1 | com_associations (3.7.0) 1 | com_banners (3.0.0) 1 | com_cache (3.0.0) 1 | com_categories (3.0.0) 1 | com_checkin (3.0.0) 1 | com_config (3.0.0) 1 | com_content (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_cpanel (3.0.0) 1 | com_fields (3.7.0) 1 | com_finder (3.0.0) 1 | plg_system_cp (3.0.0) 1 | com_installer (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_languages (3.0.0) 1 | com_login (3.0.0) 1 | com_media (3.0.0) 1 | com_menus (3.0.0) 1 | com_modules (3.0.0) 1 | com_plugins (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_redirect (3.0.0) 1 | com_weblinks (3.6.0) 1 |
3rd Party:: Mailster (1.5.3) 1 | Mailster (0.4.0) 1 | MshahFrontendUserManager (1.0.0) ? | com_phocadownload (3.0.4) 1 | XCloner-BackupandRestore (3.5.1) ? | com_rseventspro (1.12.12) 1 | CBJUICE2 (V2-3.3.2) 1 | CKEditor (3.0.4) 1 | com_competition (1.7.1) 1 | comprofiler (2.4.3) 1 | COM_GMAPFP (J3.18F) ? | GoogleLight (1.0.0) ? | JCE (2.5.31) 1 | com_jckman (6.4.1) ? | Unknown (administrator/components/com_jckman/editor/import.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/scayt.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/autogrow.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/audio.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/colorbutton.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/colordialog.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/contextmenu.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/dialog.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/editingblock.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/enterkey.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/find.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/font.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/image.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/imagedragndrop.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/indent.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/jabout.xml) (0.1) ? | Editor - JoomlaCK (6.5.7) ? | Unknown (administrator/components/com_jckman/editor/plugins/jfilebrowser.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/jflash.xml) (0.1) ? | JTreeLink (1.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/link.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/pastefromword.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/pastetext.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/removeformat.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/replace.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/scayt.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/showblocks.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/showborders.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/smiley.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/sourcearea.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/tab.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/templates.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/toolbar.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/undo.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/video.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/wysiwygarea.xml) (0.1) ? | JoomlaCK Pugin Manager Control Pane (1.0.0 DEVELOP) ? | JE EventCalendar (1.4) ? | JoomGallery (3.3.4) 1 | com_kunena (4.0.11) 1 | plg_finder_kunena (4.0.11) ? | plg_kunena_alphauserpoints (4.0.11) 0 | plg_kunena_community (4.0.11) 0 | plg_kunena_comprofiler (4.0.11) 1 | plg_kunena_finder (4.0.11) ? | plg_kunena_gravatar (4.0.11) 0 | plg_kunena_joomla (4.0.11) 1 | plg_kunena_kunena (4.0.11) 1 | plg_kunena_uddeim (4.0.11) 0 | mod_kunenamenu (4.0.11) ? | COM_UAM (0.18a) ? | UserProfile (1.7) ? |

Modules :: SITE ::
Core :: mod_articles_archive (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_search (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_tags_similar (3.1.0) 1 | mod_users_latest (3.0.0) 1 | mod_weblinks (3.6.0) 1 | mod_whosonline (3.0.0) 1 | mod_wrapper (3.0.0) 1 |
3rd Party:: ARI Ext Menu (2.2.11) 1 | ARI Image Slider (2.1.9) 1 | ARI Image Slider (2.1.9) 1 | Art Table Lite Edition (1.5.1) 1 | Community Builder Login module (2.4.3) 1 | mod_competition_competitions (1.3.0) 1 | Community Builder Workflows module (2.4.3) 1 | Community Builder Online module (2.4.3) 1 | Flexi Custom Code (1.3) 1 | mod_jgtreeview (3.1 BETA) 1 | mod_joomimg (3.3.0) 1 | mod_kunenalatest (3.1.2.1) 1 | Mailster Subscriber (1.5.3) 1 | Mailster Subscriber (0.4.0) 1 | MOD_RSEVENTSPRO_CALENDAR (1.8) 1 | MOD_RSEVENTSPRO_EVENTS (1.7) 1 | MOD_RSEVENTSPRO_UPCOMING (1.3) 1 | MOD_VISITORCOUNTER (3-2) 1 |

Modules :: ADMIN ::
Core :: mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_logged (3.0.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_quickicon (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_stats_admin (3.0.0) 1 | mod_status (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_title (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_version (3.0.0) 1 |
3rd Party:: Community Builder Admin module (2.4.3) 1 | JoomlaCK Pugin Manager Control Pane (1.0.0 DEVELOP) ? | MOD_VISITORCOUNTER_BACKEND_INFO (3-2) 1 |

Libraries ::
Core ::
3rd Party:: Community Builder Library (2.4.3) 1 |

Plugins ::
Core :: plg_authentication_cookie (3.0.0) 0 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_captcha_recaptcha (3.4.0) 1 | plg_captcha_recaptcha_invisible (3.8) 0 | plg_content_confirmconsent (3.9.0) 0 | plg_content_emailcloak (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_finder (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_vote (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_weblinks (3.6.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_tags (3.0.0) 0 | plg_search_weblinks (3.6.0) 1 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_system_cache (3.0.0) 0 | plg_system_cp (3.0.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_languagefilter (3.0.0) 0 | plg_system_log (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_p3p (3.0.0) 1 | plg_system_privacyconsent (3.9.0) 0 | plg_system_redirect (3.0.0) 0 | plg_system_remember (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_stats (3.5.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_user_contactcreator (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 1 | plg_user_terms (3.9.0) 0 | PLG_ACTIONLOG_JOOMLA (3.9.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_installer_webinstaller (1.0.5) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_user (3.9.0) 1 |
3rd Party:: plg_content_competition (1.0.0) 1 | plg_content_jce (2.5.31) 1 | Mailster Subscriber (1.5.3) 1 | plg_content_rseventspro (1.1) 0 | Editor - CKEditor (3.0.4) 1 | Joomla Links (2.0.0beta1) ? | plg_editors_codemirror (5.40.0) 1 | plg_editors_jce (2.5.31) 1 | Editor - JoomlaCK (6.5.7) ? | System - JCK Typography (3.5.0) ? | Unknown (plugins/editors/jckeditor/plugins/adddialogfieldexample/adddialogfieldexample.xml) (0.1) ? | Unknown (plugins/editors/jckeditor/plugins/codemirrorresize/codemirrorresize.xml) (0.1) ? | Unknown (plugins/editors/jckeditor/plugins/forcesimpleamp/forcesimpleamp.xml) (0.1) ? | Unknown (plugins/editors/jckeditor/plugins/ie9selectionoverride/ie9selectionoverride.xml) (0.1) ? | Unknown (plugins/editors/jckeditor/plugins/ietoolbarcollasperfix/ietoolbarcollasperfix.xml) (0.1) ? | Unknown (plugins/editors/jckeditor/plugins/imagedragndrop/imagedragndrop.xml) (0.1) ? | Unknown (plugins/editors/jckeditor/plugins/jhtmlencode/jhtmlencode.xml) (0.1) ? | Unknown (plugins/editors/jckeditor/plugins/multipleclickdialoghandler/multipleclickdialoghandler.xml) (0.1) ? | Unknown (plugins/editors/jckeditor/plugins/webkitdrag/webkitdrag.xml) (1.0) ? | plg_editors_tinymce (4.5.11) 1 | plg_quickicon_competition (1.0.0) 1 | plg_quickicon_jcefilebrowser (2.5.31) 1 | plg_quickicon_kunena (4.0.11) 1 | ICAGENDA_PLG_SEARCH (1.0) 1 | plg_search_rseventspro (1.0) 0 | System - AntiCopy (2.0.0) 1 | Community Builder System plugin (2.4.3) 1 | Cookies Pro (1.0.0) 0 | System - iCagenda :: Autologin (1.2) 1 | JA T3 Framework (2.7.1) 1 | plg_system_jce (2.5.31) 1 | System - JCK Modal (1.1) ? | System - JCK Typography (3.5.0) ? | PLG_JSCSSCONTROL (3.2.0) 1 | plg_system_kunena (4.0.11) 1 | Mailster Email Forwarder (1.5.3) 1 | Mailster Profile (1.5.3) 1 | plg_installer_jce (2.5.31) 1 | plg_installer_rseventspro (1.0.0) 1 | plg_kunena_alphauserpoints (4.0.11) 0 | plg_kunena_community (4.0.11) 0 | plg_kunena_comprofiler (4.0.11) 1 | plg_kunena_gravatar (4.0.11) 0 | plg_kunena_joomla (4.0.11) 1 | plg_kunena_kunena (4.0.11) 1 | plg_kunena_uddeim (4.0.11) 0 | plg_privacy_rseventspro (1.0.0) 1 |
Templates Discovered :: wrote:Templates :: SITE :: a4joomla-lakeside3r (3.6) 1 | a4joomla-lakeside3r-free (1.2) 1 | beez3 (3.1.0) 1 | ja_purity_ii (2.5.5) 1 | protostar (1.0) 1 |
Templates :: ADMIN :: hathor (3.0.0) 1 | isis (1.0) 1 |
Last edited by toivo on Tue Jun 09, 2020 10:38 pm, edited 1 time in total.
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Webdongle
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Re: Error updating to 3.9.19

Post by Webdongle » Tue Jun 09, 2020 11:17 pm

Suggest you
1. Delete the files and restore your backup again to a new database.
2. Check your 3rd party extensions are up to date (check by going to their websites.
3. Run the fpa again.


btw
How did you install Joomla in the first place? 3rd party quick/template install?
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

pads
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Re: Error updating to 3.9.19

Post by pads » Tue Jun 09, 2020 11:35 pm

In answer to your questions.
How did you install Joomla in the first place? 3rd party quick/template install?
I inheritted it a few years back as an early version 2x and have kept it up to date since.

Since I get a the saame error report on the admin site, I cannot access/login to it. Hence I cannot cross reference the version levels. Nor can I point it to a different (new) database.

The back up files and data I have restored it to are at an earlier version of 3.9.18 (or17) which was fully working at the time of the backup. So should surely work now.

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JAVesey
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Re: Error updating to 3.9.19

Post by JAVesey » Wed Jun 10, 2020 8:17 am

pads wrote:
Tue Jun 09, 2020 11:35 pm
How did you install Joomla in the first place? 3rd party quick/template install?
I inheritted it a few years back as an early version 2x and have kept it up to date since.
Hmmmm...... I think you have some work to do on this score :pop

You're using JCK Editor. The last update was over 5 years ago and it has been superseded by ARK Editor.
You need to check all your 3rd-party extensions (components, modules, plugins and templates) and update any that are not current. Remember that not all extensions use the update notification system so you will need to do a manual audit of those that don't.
John V
Cardiff, Wales, UK
Uses Joomla 3.9.23 and PHP7.4.11

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JAVesey
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Re: Error updating to 3.9.19

Post by JAVesey » Wed Jun 10, 2020 8:21 am

pads wrote:
Tue Jun 09, 2020 11:35 pm
The back up files and data I have restored it to are at an earlier version of 3.9.18 (or17) which was fully working at the time of the backup. So should surely work now.
Yes, if your hosting environment has stayed the same. I suggest you look at this and your installed 3rd-party components before restoring an old version of your site.

Has your hosting provider changed the PHP version that your site is running? Have you changed it yourself, e.g. via cPanel or similar?

5-year-old components (see my earlier post) might not be compatible with currently maintained PHP versions. For example, PHP 7.2.x was not available 5 years ago. Are you able to switch to an earlier version of PHP (e.g. 5.6.x) and see what happens?
John V
Cardiff, Wales, UK
Uses Joomla 3.9.23 and PHP7.4.11

pads
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Re: Error updating to 3.9.19

Post by pads » Wed Jun 10, 2020 8:57 am

The latest backup I am using was taken 8th June 2020 - imediately before the update attempt.
It has certainly been a while since any change to the PHP version was changed. The 3rd party addons were working fine at that time.
I am currently trying again with a complete deletion and restore of files.

I'm not sure what JAVesey means by
Hmmmm...... I think you have some work to do on this score
. As I have updated the Joomla and components where needed (must admit I was not aware of the JCK editor change)

But of course the real problem is until I can access the site, I can't do any checking of versions, let alone update them.

Peter

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Webdongle
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Re: Error updating to 3.9.19

Post by Webdongle » Wed Jun 10, 2020 9:53 am

pads wrote:
Wed Jun 10, 2020 8:57 am
... As I have updated the Joomla and components where needed (must admit I was not aware of the JCK editor change)...
That is a contradiction because clearly if you had updated extensions when necessary you would have noticed.
Webdongle wrote:
Tue Jun 09, 2020 11:17 pm
Suggest you
1. Delete the files and restore your backup again to a new database.
2. Check your 3rd party extensions are up to date (check by going to their websites.
3. Run the fpa again.


btw
How did you install Joomla in the first place? 3rd party quick/template install?
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

pads
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Re: Error updating to 3.9.19

Post by pads » Wed Jun 10, 2020 10:03 am

As per your suggestion (Items 1-3) I am doing that at present.
However if I can't get admin access, is there a way I check the version levels and update them?

Thanks
Peter

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Re: Error updating to 3.9.19

Post by JAVesey » Wed Jun 10, 2020 10:41 am

pads wrote:
Wed Jun 10, 2020 10:03 am
However if I can't get admin access, is there a way I check the version levels and update them?
You're running PHP 7.2.30 which, although end-of-life (-ish) is comparatively recent. Given that you haven't made any changes yourself, my guess is that your hosting company has updated your default PHP version from the 5.x series to your current one and you are unaware of this.

Assuming that your site is hosted by a hosting company rather than on your own server, do you have access to your account's cPanel? If so then I'd suggest logging in and switching to PHP5.6 to see if you can gain access. Most reputable hosting companies have this facility.

If not then I'd recommend copying your site to your local PC (use WAMP/LAMP/MAMP/Wampserver to provide a local server environment), using this to update your site and then transfer it back to your server when done.

There's plenty of help available on here if you need guidance on setting up your site locally. I'm happy to help if you are running a Mac. I use MAMP Pro for my local setup, but the free version of MAMP will suffice for you initially. Others will help/advise if you are using a Windows PC.
John V
Cardiff, Wales, UK
Uses Joomla 3.9.23 and PHP7.4.11

pads
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Re: Error updating to 3.9.19

Post by pads » Wed Jun 10, 2020 10:56 am

The change to PHP 7.2.30 was done quite some time ago, and the site has been running fully since then.

It only stopped working when I updated to 3.9.19.

As the site was working on 3.9.18 on 8th June when I did the last backup (prior to the Joomla update), why will it not work now with the same files and database?

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Re: Error updating to 3.9.19

Post by pads » Wed Jun 10, 2020 11:30 am

Ok so now reloaded site files, and database files into a new database.
Still the same error message, and here is the fpa information now produced.
Forum Post Assistant (v1.5.0 (midden)) : 10th June 2020 wrote:
Problem Description :: wrote:Error updating to 3.9.19
Log/Error Message :: wrote:Error displaying the error page: Call to undefined method JLanguageHelper::parseIniFile(): Call to undefined method JLanguageHelper::parseIniFile()
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.18-Stable (Amani) 21-April-2020
More than one instance of version.php found!
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (604) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 120 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.18: Yes | Database Supports J! 3.9.18: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 4.4.0-ui20086.041-uiabi1-infong-amd64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | System TMP Writable: Yes | Free Disk Space : 238.79 GiB |

PHP Configuration :: Version: 7.2.31 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: 1 | Error Reporting: 22517 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 64M | Max. POST Size: 64M | Max. Input Time: -1 | Max. Execution Time: 50000 | Memory Limit: -1

Database Configuration :: Version: 5.5.60-0+deb7u1-log (Client:mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $) | Database Size: 319.23 MiB | #of Tables with config prefix: 215 | #of other Tables: 0
Detailed Environment :: wrote:PHP Extensions :: Core (7.2.31) | date (7.2.31) | libxml (7.2.31) | openssl (7.2.31) | pcre (7.2.31) | sqlite3 (7.2.31) | zlib (7.2.31) | bcmath (7.2.31) | bz2 (7.2.31) | calendar (7.2.31) | ctype (7.2.31) | curl (7.2.31) | dba (7.2.31) | dom (20031129) | hash (1.0) | fileinfo (1.0.5) | filter (7.2.31) | ftp (7.2.31) | gd (7.2.31) | gettext (7.2.31) | gmp (7.2.31) | SPL (7.2.31) | iconv (7.2.31) | session (7.2.31) | intl (1.1.0) | json (1.6.0) | mbstring (7.2.31) | standard (7.2.31) | PDO (7.2.31) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $) | pdo_sqlite (7.2.31) | Phar (2.0.2) | posix (7.2.31) | Reflection (7.2.31) | imap (7.2.31) | shmop (7.2.31) | SimpleXML (7.2.31) | soap (7.2.31) | sodium (7.2.31) | pdo_mysql (7.2.31) | exif (7.2.31) | tidy (7.2.31) | tokenizer (7.2.31) | wddx (7.2.31) | xml (7.2.31) | xmlreader (7.2.31) | xmlwriter (7.2.31) | xsl (7.2.31) | zip (1.15.4) | mysqli (7.2.31) | cgi-fcgi () | Zend Engine (3.2.0) |
Potential Missing Extensions ::

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (705) | components/ (705) | modules/ (705) | plugins/ (705) | language/ (705) | templates/ (705) | cache/ (705) | logs/ (---) | tmp/ (705) | administrator/components/ (705) | administrator/modules/ (705) | administrator/language/ (705) | administrator/templates/ (705) | administrator/logs/ (---) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 1233942 | Threads: 4 | Questions: 907855585 | Slow queries: 7981 | Opens: 30202488 | Flush tables: 1 | Open tables: 329 | Queries per second avg: 735.736 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party:: WF_AGGREGATOR_DAILYMOTION_TITLE (2.5.31) ? | WF_AGGREGATOR_VIMEO_TITLE (2.5.31) ? | WF_AGGREGATOR_VINE_TITLE (2.5.31) ? | WF_AGGREGATOR_[youtube]_TITLE (2.5.31) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.5.31) ? | WF_LINKS_JOOMLALINKS_TITLE (2.5.31) ? | WF_MEDIAPLAYER_JCEPLAYER_TITLE (2.5.31) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.5.31) ? | WF_POPUPS_WINDOW_TITLE (2.5.31) ? | WF_LINK_SEARCH_TITLE (2.5.31) ? | WF_ANCHOR_TITLE (2.5.31) ? | WF_ARTICLE_TITLE (2.5.31) ? | WF_AUTOSAVE_TITLE (2.5.31) ? | WF_BROWSER_TITLE (2.5.31) ? | WF_CHARMAP_TITLE (2.5.31) ? | WF_CLEANUP_TITLE (2.5.31) ? | WF_CLIPBOARD_TITLE (2.5.31) ? | WF_CONTEXTMENU_TITLE (2.5.31) ? | WF_DIRECTIONALITY_TITLE (2.5.31) ? | WF_FONTCOLOR_TITLE (2.5.31) ? | WF_FONTSELECT_TITLE (2.5.31) ? | WF_FONTSIZESELECT_TITLE (2.5.31) ? | WF_FORMATSELECT_TITLE (2.5.31) ? | WF_FULLSCREEN_TITLE (2.5.31) ? | WF_HR_TITLE (2.5.31) ? | WF_IMGMANAGER_TITLE (2.5.31) ? | WF_INLINEPOPUPS_TITLE (2.5.31) ? | WF_KITCHENSINK_TITLE (2.5.31) ? | WF_LAYER_TITLE (2.5.31) ? | WF_LINK_TITLE (2.5.31) ? | WF_LISTS_TITLE (2.5.31) ? | WF_MEDIA_TITLE (2.5.31) ? | WF_NONBREAKING_TITLE (2.5.31) ? | WF_PREVIEW_TITLE (2.5.31) ? | WF_PRINT_TITLE (2.5.31) ? | WF_SEARCHREPLACE_TITLE (2.5.31) ? | WF_SOURCE_TITLE (2.5.31) ? | WF_SPELLCHECKER_TITLE (2.5.31) ? | WF_STYLE_TITLE (2.5.31) ? | WF_STYLESELECT_TITLE (2.5.31) ? | WF_TABLE_TITLE (2.5.31) ? | WF_TEXTCASE_TITLE (2.5.31) ? | WF_VISUALBLOCKS_TITLE (2.5.31) ? | WF_VISUALCHARS_TITLE (2.5.31) ? | WF_XHTMLXTRAS_TITLE (2.5.31) ? | kunena_tmpl_crypsis (4.0.11) ? | kunena_tmpl_crypsis (5.0.11) ? | kunena_tmpl_crypsisb3 (5.0.11) ? | debug - List Everything (3.0) ? | Meta Template - Not for use. (3.0) ? | Semantic (3.0) ? | SlideshowOne (2.0) ? | Slideshow_Parth (2.0) ? | Slideshow Phatfusion (1.0) ? |

Components :: ADMIN ::
Core :: com_actionlogs (3.9.0) 1 | com_admin (3.0.0) 1 | com_ajax (3.2.0) 1 | com_associations (3.7.0) 1 | com_banners (3.0.0) 1 | com_cache (3.0.0) 1 | com_categories (3.0.0) 1 | com_checkin (3.0.0) 1 | com_config (3.0.0) 1 | com_content (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_cpanel (3.0.0) 1 | com_fields (3.7.0) 1 | com_finder (3.0.0) 1 | plg_system_cp (3.0.0) 1 | com_installer (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_languages (3.0.0) 1 | com_login (3.0.0) 1 | com_media (3.0.0) 1 | com_menus (3.0.0) 1 | com_messages (3.0.0) 1 | com_modules (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_plugins (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_privacy (3.9.0) 1 | com_redirect (3.0.0) 1 | Installation Manager (1.5.0) ? | com_search (3.0.0) 1 | com_tags (3.1.0) 1 | com_templates (3.0.0) 1 | com_users (3.0.0) 1 | com_weblinks (3.7.0) 1 |
3rd Party:: COM_ACLMANAGER (2.4.6) ? | BreezingForms (Lite (build 9) ? | CBJUICE2 (V2-3.3.2) 1 | CKEditor (3.0.4) 1 | com_competition (1.7.1) 1 | comprofiler (2.4.5) 1 | Dreamwork Gallery (6.1) ? | com_fsj_main (2.1.0.2080) ? | COM_GMAPFP (J3.18F) ? | GoogleLight (1.0.0) ? | JCE (2.5.31) 1 | com_jckman (6.4.1) ? | Unknown (administrator/components/com_jckman/editor/import.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/scayt.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/autogrow.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/audio.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/colorbutton.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/colordialog.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/contextmenu.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/dialog.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/editingblock.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/enterkey.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/find.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/font.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/image.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/imagedragndrop.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/indent.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/jabout.xml) (0.1) ? | Editor - JoomlaCK (6.5.7) ? | Unknown (administrator/components/com_jckman/editor/plugins/jflash.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/jfilebrowser.xml) (0.1) ? | JTreeLink (1.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/link.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/pastefromword.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/pastetext.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/removeformat.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/replace.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/scayt.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/showblocks.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/showborders.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/smiley.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/sourcearea.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/tab.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/templates.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/toolbar.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/undo.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/video.xml) (0.1) ? | Unknown (administrator/components/com_jckman/editor/plugins/wysiwygarea.xml) (0.1) ? | JoomlaCK Pugin Manager Control Pane (1.0.0 DEVELOP) ? | JE EventCalendar (1.4) ? | COM_JGRID (4.2) ? | joodb (2.3) ? | JoomGallery (3.3.4) 1 | com_kunena (4.0.11) 1 | plg_finder_kunena (5.0.11) ? | plg_kunena_alphauserpoints (5.0.11) 0 | plg_kunena_altauserpoints (5.0.11) ? | plg_kunena_community (5.0.11) 0 | plg_kunena_comprofiler (5.0.11) 1 | PLG_KUNENA_EASYBLOG (0.0.1) ? | PLG_KUNENA_EASYPROFILE (5.0.11) ? | plg_kunena_easysocial (5.0.11) ? | plg_kunena_finder (5.0.11) ? | plg_kunena_gravatar (4.0.11) 0 | plg_kunena_joomla (5.0.11) 1 | plg_kunena_kunena (5.0.11) 1 | plg_kunena_uddeim (5.0.11) 0 | mod_kunenamenu (4.0.11) ? | Mailster (1.5.3) 1 | Mailster (0.4.0) 1 | MshahFrontendUserManager (1.0.0) ? | com_phocadownload (3.0.4) 1 | com_phocagallery (4.1.2) ? | com_rseventspro (1.12.12) 1 | com_rsgallery2 (4.0.9) ? | COM_UAM (0.18a) ? | UserProfile (1.7) ? | XCloner-BackupandRestore (3.5.1) ? | com_xgallery (2.3) ? |

Modules :: SITE ::
Core :: mod_articles_archive (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_search (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_tags_similar (3.1.0) 1 | mod_users_latest (3.0.0) 1 | mod_weblinks (3.7.0) 1 | mod_whosonline (3.0.0) 1 | mod_wrapper (3.0.0) 1 |
3rd Party:: ARI Ext Menu (2.2.11) 1 | ARI Image Slider (2.1.9) 1 | ARI Image Slider (2.1.9) 1 | Art Table Lite Edition (1.5.1) 1 | Community Builder Login module (2.4.5) 1 | mod_competition_competitions (1.3.0) 1 | mod_competition_participants (1.3.0) ? | mod_competition_results (1.3.0) ? | Community Builder Workflows module (2.4.5) 1 | Community Builder Online module (2.4.5) 1 | Flexi Custom Code (1.3) 1 | mod_jgtreeview (3.1 BETA) 1 | mod_joomimg (3.3.0) 1 | mod_kunenalatest (3.1.2.1) 1 | Mailster Subscriber (1.5.3) 1 | Mailster Subscriber (0.4.0) 1 | MetaMod (3.27) ? | MetaMod (3.27) ? | MOD_RSEVENTSPRO_CALENDAR (1.8) 1 | MOD_RSEVENTSPRO_EVENTS (1.7) 1 | MOD_RSEVENTSPRO_UPCOMING (1.3) 1 | Top Winners (1.0.2) ? | MOD_VISITORCOUNTER (3-2) 1 | Visitors Counter (2.0.4) ? |

Modules :: ADMIN ::
Core :: mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_logged (3.0.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_quickicon (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_stats_admin (3.0.0) 1 | mod_status (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_title (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_version (3.0.0) 1 |
3rd Party:: Community Builder Admin module (2.4.5) 1 | JoomlaCK Pugin Manager Control Pane (1.0.0 DEVELOP) ? | MOD_VISITORCOUNTER_BACKEND_INFO (3-2) 1 |

Libraries ::
Core ::
3rd Party:: Community Builder Library (2.4.5) 1 | Library - Yireo (0.2.11) ? |

Plugins ::
Core :: plg_authentication_cookie (3.0.0) 0 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_captcha_recaptcha (3.4.0) 1 | plg_captcha_recaptcha_invisible (3.8) 0 | plg_content_confirmconsent (3.9.0) 0 | plg_content_emailcloak (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_finder (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_vote (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_weblink (3.7.0) 0 | plg_extension_joomla (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_weblinks (3.7.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_tags (3.0.0) 0 | plg_search_weblinks (3.7.0) 1 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_system_cache (3.0.0) 0 | plg_system_cp (3.0.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_languagefilter (3.0.0) 0 | plg_system_log (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_p3p (3.0.0) 1 | plg_system_privacyconsent (3.9.0) 0 | plg_system_redirect (3.0.0) 0 | plg_system_remember (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_stats (3.5.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_system_weblinks (3.7.0) 0 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_user_contactcreator (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 1 | plg_user_terms (3.9.0) 0 | PLG_ACTIONLOG_JOOMLA (3.9.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_installer_webinstaller (1.0.5) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_user (3.9.0) 1 |
3rd Party:: plg_content_competition (1.0.0) 1 | plg_content_jce (2.5.31) 1 | Mailster Subscriber (1.5.3) 1 | plg_content_rseventspro (1.1) 0 | Editor - CKEditor (3.0.4) 1 | Joomla Links (2.0.0beta1) ? | plg_editors_codemirror (5.40.0) 1 | plg_editors_jce (2.5.31) 1 | Editor - JoomlaCK (6.5.7) ? | System - JCK Typography (3.5.0) ? | Unknown (plugins/editors/jckeditor/plugins/adddialogfieldexample/adddialogfieldexample.xml) (0.1) ? | Unknown (plugins/editors/jckeditor/plugins/codemirrorresize/codemirrorresize.xml) (0.1) ? | Unknown (plugins/editors/jckeditor/plugins/forcesimpleamp/forcesimpleamp.xml) (0.1) ? | Unknown (plugins/editors/jckeditor/plugins/ie9selectionoverride/ie9selectionoverride.xml) (0.1) ? | Unknown (plugins/editors/jckeditor/plugins/ietoolbarcollasperfix/ietoolbarcollasperfix.xml) (0.1) ? | Unknown (plugins/editors/jckeditor/plugins/imagedragndrop/imagedragndrop.xml) (0.1) ? | Unknown (plugins/editors/jckeditor/plugins/jhtmlencode/jhtmlencode.xml) (0.1) ? | Unknown (plugins/editors/jckeditor/plugins/multipleclickdialoghandler/multipleclickdialoghandler.xml) (0.1) ? | Unknown (plugins/editors/jckeditor/plugins/webkitdrag/webkitdrag.xml) (1.0) ? | plg_editors_tinymce (4.5.11) 1 | plg_finder_kunena (5.0.11) ? | plg_quickicon_competition (1.0.0) 1 | plg_quickicon_jcefilebrowser (2.5.31) 1 | plg_quickicon_joodb (2.6) ? | plg_quickicon_kunena (5.0.11) 1 | ICAGENDA_PLG_SEARCH (1.0) 1 | Search - JooDB (1.8.1) ? | plg_search_rseventspro (1.0) 0 | System - ACL Manager (2.4.6) ? | System - AntiCopy (2.0.0) 1 | Freestyle Joomla Installer (1.0) ? | Community Builder System plugin (2.4.5) 1 | Cookies Pro (1.0.0) 0 | System - iCagenda :: Autologin (1.2) 1 | JA T3 Framework (2.7.1) 1 | plg_system_jce (2.5.31) 1 | System - JCK Modal (1.1) ? | System - JCK Typography (3.5.0) ? | PLG_JSCSSCONTROL (3.2.0) 1 | plg_system_kunena (5.0.11) 1 | Mailster Email Forwarder (1.5.3) 1 | Mailster Profile (1.5.3) 1 | plg_competition_notifications (1.0.1) ? | plg_installer_jce (2.5.31) 1 | plg_installer_rseventspro (1.0.0) 1 | PLG_JOOMGALLERY_JOOMADDITIONALCATEG (1.1) ? | PLG_JOOMGALLERY_JOOMADDITIONALIMAGE (1.1) ? | plg_kunena_alphauserpoints (5.0.11) 0 | plg_kunena_altauserpoints (5.0.11) ? | plg_kunena_community (5.0.11) 0 | plg_kunena_comprofiler (5.0.11) 1 | PLG_KUNENA_EASYPROFILE (5.0.11) ? | plg_kunena_easysocial (5.0.11) ? | plg_kunena_finder (5.0.11) ? | plg_kunena_gravatar (4.0.11) 0 | plg_kunena_joomla (5.0.11) 1 | plg_kunena_kunena (5.0.11) 1 | plg_kunena_uddeim (5.0.11) 0 | plg_privacy_rseventspro (1.0.0) 1 |
Templates Discovered :: wrote:Templates :: SITE :: a4joomla-lakeside3r (3.6) 1 | a4joomla-lakeside3r-free (1.2) 1 | beez3 (3.1.0) 1 | ja_purity_ii (2.5.5) 1 | protostar (1.0) 1 |
Templates :: ADMIN :: hathor (3.0.0) 1 | isis (1.0) 1 |
My host company does not allow going back before version 7.x of PHP, so cannot try that.

Peter
Last edited by toivo on Wed Jun 10, 2020 3:14 pm, edited 1 time in total.
Reason: mod note: disabled smilies in post Options for readability

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Webdongle
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Re: Error updating to 3.9.19

Post by Webdongle » Wed Jun 10, 2020 1:40 pm

It shows you have two versions of version.php so either you did not delete all the files or the backup is corrupt.

A few things you could try
Use phpMyAdmin to disable 3rd party extensions

or

Best done on localhost (can be done on the Host server but get complicated).

Steps 1 - 2b Will create fresh Joomla files, connect them to the copy of the original database and should allow you in the back end

Steps 3 - 5 Will create fresh Joomla files and fresh 3rd party files then connect them to the copy of the original database.

1. Use phpMyAdmin to find the version in the database and install a fresh Joomla to a new folder/database.
2.a. Copy the original database to a new empty database.
2.b. Edit the configuration.php (of the fresh install) to the copy of the original database

You should then be able to log in to admin. Update if it requires.
3. Install a fresh copy of the latest Joomla to a new folder and database
4. Install your 3rd party extensions to the new Joomla.
5. Edit the configuration.php (of the new install) to the copy of the original database

6. Use Akeeba to backup your fixed site and transfer it to the server
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

pads
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Re: Error updating to 3.9.19

Post by pads » Wed Jun 10, 2020 2:06 pm

Thanks for these - I was beginning to think that a new start would probably be the best way forward.
Since I have a backup copy of the database and website, instead of using a new folder could I just wipe everything and start the new install in the original location (saves moving files around afterwards)?

I've installed Wampserver (Windows10) but am struggling to get to grips with it. Installing straight to server might be easier for me.

Peter

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Webdongle
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Re: Error updating to 3.9.19

Post by Webdongle » Wed Jun 10, 2020 3:47 pm

No because you will have new Joomla files but no 3rd party files. You could conceivably do it on the server to different databases by deleting the folders/files from the root each time.

wamp is easy. create a folder in wamp's \www folder and put the Joomla files in there. point your browser at localhost/newfolder and install. Database will be created with the name you define in the install.
Database user is root
Password for database leave blank.

But with the linking new files to the original database ... you have the gist. It is much like the Brahmans tower or the shell game. But when done correctly does work. The main thing is you keep a copy of the original database safe.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

pads
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Re: Error updating to 3.9.19

Post by pads » Wed Jun 10, 2020 7:10 pm

Ok so I have started rebuilding the site.
However I am struggling as the tollbar along the top of the admin site is missing.

The black bar with the Joomla logo is there at the left, and site link and logout are at the right. But no menu options in between.

Any idea why and how to restore it.

Thanks

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Webdongle
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Re: Error updating to 3.9.19

Post by Webdongle » Wed Jun 10, 2020 8:03 pm

/administrator/index.php?option=com_joomlaupdate
Check for updates ... reinstall core files

Install a separate Joomla and get the /administrator links from that until you track down the source of the problem.

This is where localhost is useful you can link copies of site files to a fresh database and fresh files to a copy of the site database. The steps I gave you help trouble shoot the problem.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

pads
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Re: Error updating to 3.9.19

Post by pads » Thu Jun 11, 2020 8:49 am

I had only installed Joomla 3.9.19 - nothing else.
However I delted it and started again - ok now.

Now for the rest of the site

pads
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Re: Error updating to 3.9.19

Post by pads » Fri Jun 12, 2020 12:35 am

I think I have discovered the reason for the backup failing after resoring to the site.
I use FileZilla as an FTP program, and it appears that it will not transfer zero length files.
hence a lot of index.html files were never backed up.

Now using WinSCP which seem to transfer them successfully.

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Webdongle
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Re: Error updating to 3.9.19

Post by Webdongle » Fri Jun 12, 2020 8:56 am

pads wrote:
Fri Jun 12, 2020 12:35 am
...
I use FileZilla as an FTP program, and it appears that it will not transfer zero length files....
I have lost count of the number of years that I've used Filezilla. I have never encountered that problem.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

pads
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Re: Error updating to 3.9.19

Post by pads » Fri Jun 12, 2020 10:00 am

Looking back at the last 3 backups, it appears that FileZilla has done it on all occassions. That means since March/April (at least) it has been happening. Doing web search I'm not the only one, but most seem to be on upload.

Just out of interest - why do we need zero length files?

Thanks for your support by the way.
Peter

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Re: Error updating to 3.9.19

Post by Webdongle » Fri Jun 12, 2020 10:22 am

index.html files used to be in all folders of Joomla to prevent directory listing. Depending on the server setup it can be possible to list all the folders/files when there is no index.html.

Looking at the ftp problem it appears to be filezilla connection setting is set incorrectly.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

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Re: Error updating to 3.9.19

Post by leolam » Mon Jun 15, 2020 3:13 pm

OK I can see that you have now a correct 3.9.19 running from your link.

Besides not using SSL-certificate which will cost you dearly in your rankings among others (buy one at Namecheap.com (less than 10 US$/year) such as not being able to access the site since Google considers your site as unsafe (!) what open issue you have now remaining...Trying to get some structure in here?

Leo 8)
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