Joomla site stopped working after PHP upgrade Topic is solved

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betheart
Joomla! Apprentice
Joomla! Apprentice
Posts: 8
Joined: Sun Jul 26, 2020 9:24 pm

Joomla site stopped working after PHP upgrade

Post by betheart » Sun Jul 26, 2020 9:42 pm

Hello! I have a web site running Joomla 3.9.6. The PHP version was 7.1, I upgraded it to 7.3. Since the upgrade, the site doesn't work anymore. The error is as follows:

Warning: session_start(): Failed to read session data: user (path: /tmp) in /home2/excella/public_html/libraries/joomla/session/handler/native.php on line 260
Error: Failed to start application: Failed to start the session
(the site's URL is excellagroup.org)

I downloaded the Forum Post Assistant and ran it on the site, the results are posted below. Can you please give me a hand?

FPA Output:
Forum Post Assistant (v1.6.1) : 26-Jul-2020 wrote:
Last PHP Error(s) Reported :: wrote:[26-Jul-2020 21:26:07 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'ixed.7.1.lin' (tried: /opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin (/opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin: undefined symbol: _zval_ptr_dtor), /opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin.so (/opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.6-Stable (Amani) 7-May-2019
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.6: Yes | Database Supports J! 3.9.6: Unknown | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 4.14.121-197.ELK.el6.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | System TMP Writable: Yes | Free Disk Space : 1198.73 GiB |

PHP Configuration :: Version: 7.3.20 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: 1 | Error Reporting: 32759 | Log Errors To: error_log | Last Known Error: 26th July 2020 16:28:03. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 256M | Max. POST Size: 260M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 256M

Database Configuration :: Connection Error: PHP function mysqli_connect not found.User Privileges : Unknown
Detailed Environment :: wrote:PHP Extensions :: Core (7.3.20) | date (7.3.20) | libxml (7.3.20) | openssl (7.3.20) | pcre (7.3.20) | zlib (7.3.20) | filter (7.3.20) | hash (7.3.20) | pcntl (7.3.20) | readline (7.3.20) | Reflection (7.3.20) | SPL (7.3.20) | session (7.3.20) | standard (7.3.20) | cgi-fcgi () | Zend Engine (3.3.20) |
Potential Missing Extensions :: xml | zip | curl | iconv | mbstring | mysqli | pdo_mysql |
Disabled Functions :: dl |

Switch User Environment :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (---) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) ::
Extensions Discovered :: wrote:Components :: Site ::
Core :: com_wrapper (3.0.0) ? | com_mailto (3.0.0) ? |
3rd Party:: WF_FONTSELECT_TITLE (2.8.14) ? | WF_IMGMANAGER_TITLE (2.8.14) ? | WF_EMOTIONS_TITLE (2.8.14) ? | JCE - Noneditable (1.0.0) ? | WF_FONTCOLOR_TITLE (2.8.14) ? | WF_PREVIEW_TITLE (2.8.14) ? | WF_SPELLCHECKER_TITLE (2.8.14) ? | WF_NONBREAKING_TITLE (2.8.14) ? | WF_WORDCOUNT_TITLE (2.8.14) ? | WF_ANCHOR_TITLE (2.8.14) ? | WF_STYLESELECT_TITLE (2.8.14) ? | WF_LINK_TITLE (2.8.14) ? | WF_HELP_TITLE (2.8.14) ? | WF_TEXTCASE_TITLE (2.8.14) ? | WF_CHARMAP_TITLE (2.8.14) ? | WF_CLIPBOARD_TITLE (2.8.14) ? | WF_STYLE_TITLE (2.8.14) ? | WF_FORMATSELECT_TITLE (2.8.14) ? | WF_XHTMLXTRAS_TITLE (2.8.14) ? | WF_REFERENCE_TITLE (2.8.14) ? | WF_TABLE_TITLE (2.8.14) ? | WF_CLEANUP_TITLE (2.8.14) ? | WF_DIRECTIONALITY_TITLE (2.8.14) ? | WF_VISUALBLOCKS_TITLE (2.8.14) ? | WF_HR_TITLE (2.8.14) ? | WF_FONTSIZESELECT_TITLE (2.8.14) ? | WF_ATTRIBUTES_TITLE (2.8.14) ? | WF_LISTS_TITLE (2.8.14) ? | WF_KITCHENSINK_TITLE (2.8.14) ? | WF_AUTOSAVE_TITLE (2.8.14) ? | WF_ARTICLE_TITLE (2.8.14) ? | WF_MEDIA_TITLE (2.8.14) ? | WF_LAYER_TITLE (2.7.18) ? | WF_BROWSER_TITLE (2.8.14) ? | WF_CONTEXTMENU_TITLE (2.8.14) ? | WF_VISUALCHARS_TITLE (2.8.14) ? | WF_FULLSCREEN_TITLE (2.8.14) ? | WF_SOURCE_TITLE (2.8.14) ? | WF_PRINT_TITLE (2.8.14) ? | WF_SEARCHREPLACE_TITLE (2.8.14) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.8.14) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.8.14) ? | WF_LINK_SEARCH_TITLE (2.8.14) ? | WF_LINKS_JOOMLALINKS_TITLE (2.8.14) ? | WF_AGGREGATOR_VIDEO_TITLE (2.8.14) ? | WF_AGGREGATOR_VIMEO_TITLE (2.8.14) ? | WF_AGGREGATOR_[youtube]_TITLE (2.8.14) ? | WF_AGGREGATOR_DAILYMOTION_TITLE (2.8.14) ? | WF_AGGREGATOR_AUDIO_TITLE (2.8.14) ? |

Components :: Admin ::
Core :: com_checkin (3.0.0) ? | com_messages (3.0.0) ? | com_contenthistory (3.2.0) ? | com_redirect (3.0.0) ? | com_config (3.0.0) ? | com_categories (3.0.0) ? | com_users (3.0.0) ? | com_installer (3.0.0) ? | com_fields (3.7.0) ? | com_joomlaupdate (3.6.2) ? | com_templates (3.0.0) ? | com_search (3.0.0) ? | com_actionlogs (3.9.0) ? | com_plugins (3.0.0) ? | com_ajax (3.2.0) ? | com_privacy (3.9.0) ? | com_cache (3.0.0) ? | com_admin (3.0.0) ? | com_associations (3.7.0) ? | com_modules (3.0.0) ? | com_finder (3.0.0) ? | com_content (3.0.0) ? | com_newsfeeds (3.0.0) ? | com_menus (3.0.0) ? | com_languages (3.0.0) ? | com_tags (3.1.0) ? | com_cpanel (3.0.0) ? | com_postinstall (3.2.0) ? | com_banners (3.0.0) ? | com_media (3.0.0) ? | com_login (3.0.0) ? |
3rd Party:: eXtplorer (2.1.10) ? | COM_JCE (2.8.14) ? | com_gantry5 (5.4.34) ? | COM_FWGALLERY (5.2.1) ? | COM_CREATIVECONTACTFORM (4.6.2) ? | Akeeba (7.2.1) ? |

Modules :: Site ::
Core :: mod_syndicate (3.0.0) ? | mod_articles_categories (3.0.0) ? | mod_articles_popular (3.0.0) ? | mod_custom (3.0.0) ? | mod_finder (3.0.0) ? | mod_articles_category (3.0.0) ? | mod_random_image (3.0.0) ? | mod_languages (3.5.0) ? | mod_related_items (3.0.0) ? | mod_articles_archive (3.0.0) ? | mod_banners (3.0.0) ? | mod_tags_popular (3.1.0) ? | mod_menu (3.0.0) ? | mod_articles_latest (3.0.0) ? | mod_search (3.0.0) ? | mod_breadcrumbs (3.0.0) ? | mod_whosonline (3.0.0) ? | mod_feed (3.0.0) ? | mod_login (3.0.0) ? | mod_tags_similar (3.1.0) ? | mod_footer (3.0.0) ? | mod_users_latest (3.0.0) ? | mod_wrapper (3.0.0) ? | mod_stats (3.0.0) ? | mod_articles_news (3.0.0) ? |
3rd Party:: MOD_CREATIVECONTACTFORM_NAME (4.6.2) ? | RokAjaxSearch (2.0.6) ? | mod_gantry5_particle (5.4.34) ? |

Modules :: Admin ::
Core :: mod_sampledata (3.8.0) ? | mod_latest (3.0.0) ? | mod_toolbar (3.0.0) ? | mod_multilangstatus (3.0.0) ? | mod_popular (3.0.0) ? | mod_custom (3.0.0) ? | mod_latestactions (3.9.0) ? | mod_title (3.0.0) ? | mod_logged (3.0.0) ? | mod_menu (3.0.0) ? | mod_version (3.0.0) ? | mod_privacy_dashboard (3.9.0) ? | mod_feed (3.0.0) ? | mod_quickicon (3.0.0) ? | mod_login (3.0.0) ? | mod_status (3.0.0) ? | mod_submenu (3.0.0) ? | mod_stats_admin (3.0.0) ? |
3rd Party::

Libraries ::
Core ::
3rd Party:: file_fof30 (3.6.1) ? |

Plugins ::
Core :: PLG_ACTIONLOG_JOOMLA (3.9.0) ? | plg_quickicon_privacycheck (3.9.0) ? | plg_quickicon_phpversioncheck (3.7.0) ? | plg_quickicon_joomlaupdate (3.0.0) ? | plg_quickicon_extensionupdate (3.0.0) ? | plg_fields_radio (3.7.0) ? | plg_fields_imagelist (3.7.0) ? | plg_fields_list (3.7.0) ? | plg_fields_repeatable (3.9.0) ? | plg_fields_usergrouplist (3.7.0) ? | plg_fields_textarea (3.7.0) ? | plg_fields_sql (3.7.0) ? | plg_fields_checkboxes (3.7.0) ? | plg_fields_user (3.7.0) ? | plg_fields_calendar (3.7.0) ? | plg_fields_media (3.7.0) ? | plg_fields_editor (3.7.0) ? | plg_fields_color (3.7.0) ? | plg_fields_integer (3.7.0) ? | plg_fields_url (3.7.0) ? | plg_fields_text (3.7.0) ? | plg_editors-xtd_module (3.5.0) ? | plg_editors-xtd_fields (3.7.0) ? | plg_editors-xtd_pagebreak (3.0.0) ? | plg_editors-xtd_menu (3.7.0) ? | plg_editors-xtd_article (3.0.0) ? | plg_editors-xtd_readmore (3.0.0) ? | plg_editors-xtd_image (3.0.0) ? | plg_content_confirmconsent (3.9.0) ? | plg_content_joomla (3.0.0) ? | plg_content_pagenavigation (3.0.0) ? | plg_content_fields (3.7.0) ? | plg_content_emailcloak (3.0.0) ? | plg_content_pagebreak (3.0.0) ? | plg_content_loadmodule (3.0.0) ? | plg_content_finder (3.0.0) ? | plg_content_vote (3.0.0) ? | plg_system_highlight (3.0.0) ? | plg_system_debug (3.0.0) ? | plg_system_languagefilter (3.0.0) ? | plg_system_logout (3.0.0) ? | PLG_SYSTEM_ACTIONLOGS (3.9.0) ? | plg_system_p3p (3.0.0) ? | plg_system_cache (3.0.0) ? | plg_system_updatenotification (3.5.0) ? | plg_system_redirect (3.0.0) ? | plg_system_fields (3.7.0) ? | plg_system_privacyconsent (3.9.0) ? | plg_system_sessiongc (3.8.6) ? | plg_system_remember (3.0.0) ? | plg_system_sef (3.0.0) ? | plg_system_stats (3.5.0) ? | plg_system_log (3.0.0) ? | plg_system_logrotation (3.9.0) ? | plg_system_languagecode (3.0.0) ? | plg_search_contacts (3.0.0) ? | plg_search_tags (3.0.0) ? | plg_search_content (3.0.0) ? | plg_search_categories (3.0.0) ? | plg_search_newsfeeds (3.0.0) ? | plg_finder_contacts (3.0.0) ? | plg_finder_tags (3.0.0) ? | plg_finder_content (3.0.0) ? | plg_finder_categories (3.0.0) ? | plg_finder_newsfeeds (3.0.0) ? | plg_user_profile (3.0.0) ? | plg_user_joomla (3.0.0) ? | plg_user_terms (3.9.0) ? | plg_user_contactcreator (3.0.0) ? | plg_twofactorauth_totp (3.2.0) ? | plg_twofactorauth_yubikey (3.2.0) ? | plg_authentication_cookie (3.0.0) ? | plg_authentication_ldap (3.0.0) ? | plg_authentication_joomla (3.0.0) ? | plg_authentication_gmail (3.0.0) ? | plg_captcha_recaptcha_invisible (3.8) ? | plg_captcha_recaptcha (3.4.0) ? | plg_extension_joomla (3.0.0) ? | plg_installer_packageinstaller (3.6.0) ? | PLG_INSTALLER_URLINSTALLER (3.6.0) ? | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) ? | plg_installer_webinstaller (2.1.2) ? | plg_privacy_message (3.9.0) ? | plg_privacy_actionlogs (3.9.0) ? | plg_privacy_content (3.9.0) ? | plg_privacy_consents (3.9.0) ? | plg_privacy_user (3.9.0) ? |
3rd Party:: PLG_ACTIONLOG_AKEEBABACKUP (7.2.1) ? | plg_quickicon_akeebabackup (7.2.1) ? | plg_quickicon_jce (2.8.14) ? | plg_quickicon_gantry5 (5.4.34) ? | FW_GALLERY_VIDEO (5.2.1) ? | plg_gantry5_preset (5.4.34) ? | plg_editors_codemirror (5.40.0) ? | plg_editors_jce (2.8.14) ? | RokPad (2.1.10) ? | plg_editors_tinymce (4.5.9) ? | plg_fields_mediajce (2.8.14) ? | plg_content_jce (2.8.14) ? | AllVideos (by JoomlaWorks) (6.1.0) ? | AllVideos (by JoomlaWorks) (6.1.0) ? | plg_system_jce (2.8.14) ? | plg_system_gantry5 (5.4.34) ? | System - RokBooster (1.1.18) ? | PLG_SYSTEM_BACKUPONUPDATE (7.2.1) ? | Creative Contact Form (4.6.2) ? | PLG_SYSTEM_AKEEBAUPDATECHECK (7.2.1) ? | FW_GALLERY_SOCIAL (5.2.1) ? | plg_extension_jce (2.8.14) ? | plg_installer_jce (2.8.14) ? |
Templates Discovered :: wrote:Templates :: Site :: protostar (1.0) ? | beez3 (3.1.0) ? | rt_xenon (1.3.10) ? |
Templates :: Admin :: hathor (3.0.0) ? | isis (1.0) ? |

 
User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 39058
Joined: Sat Apr 05, 2008 9:58 pm

Re: Joomla site stopped working after PHP upgrade

Post by Webdongle » Sun Jul 26, 2020 11:15 pm

Revert back to the previous php version
Update all 3rd party extensions
Update Joomla
Then run the fpa again please
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

User avatar
toivo
Joomla! Master
Joomla! Master
Posts: 12718
Joined: Thu Feb 15, 2007 5:48 am
Location: Zagreb, Croatia

Re: Joomla site stopped working after PHP upgrade

Post by toivo » Mon Jul 27, 2020 1:00 am

Potential Missing Extensions :: xml | zip | curl | iconv | mbstring | mysqli | pdo_mysql

Database Configuration :: Connection Error: PHP function mysqli_connect not found.
You may be able to select the missing PHP extensions from the PHP options for different versions in the cPanel provided by your host.

The error is caused by the missing mysqli extension, but make sure that you select also xml, zip, curl, iconv and mbstring.

As @Webdongle recommended, ensure that all third party extensions are uptodate and support PHP 7.3.

Update then to the latest Joomla version 3.9.20 but make a full backup first.
Toivo Talikka, Global Moderator

User avatar
darb
Joomla! Ace
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Posts: 1659
Joined: Thu Jul 06, 2006 12:57 pm
Location: Stockholm Sweden
Contact:

Re: Joomla site stopped working after PHP upgrade

Post by darb » Mon Jul 27, 2020 7:02 am

Always update Joomla to latest version and extensions first t h e n your update php versions and MySql versions etc - not opposite..
Success in the long run Its not about the code its about the people and community that's make it!
Its not what you say its what you do that matters!

Darb - aka ssnobben

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 39058
Joined: Sat Apr 05, 2008 9:58 pm

Re: Joomla site stopped working after PHP upgrade

Post by Webdongle » Mon Jul 27, 2020 9:34 am

Methinks order should be
Revert the php back to a version that worked
make a backup
Then update 3rd party extensions
Then update Joomla
make a backup
Then sort out the newer php version.

Reasoning ... if you fix the newer php version and fail to fully correct it then trying to update Joomla may fail part way through the process.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

betheart
Joomla! Apprentice
Joomla! Apprentice
Posts: 8
Joined: Sun Jul 26, 2020 9:24 pm

Re: Joomla site stopped working after PHP upgrade

Post by betheart » Mon Jul 27, 2020 7:45 pm

Thank you very much. Here's the new FPA output:
Forum Post Assistant (v1.6.1) : 27-Jul-2020 wrote:
Last PHP Error(s) Reported :: wrote: in Unknown on line 0
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.20-Stable (Amani) 14-July-2020
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.20: Yes | Database Supports J! 3.9.20: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 4.14.121-197.ELK.el6.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | System TMP Writable: Yes | Free Disk Space : 1199.13 GiB |

PHP Configuration :: Version: 7.1.24 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: 1 | Error Reporting: 32759 | Log Errors To: error_log | Last Known Error: 26th July 2020 18:35:33. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 256M | Max. POST Size: 260M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 256M

Database Configuration :: Version: 5.6.41-84.1 (Client:5.6.41-84.1) | Database Size: 11.56 MiB | #of Tables with config prefix:  111 | #of other Tables:  93 | User Privileges : GRANT ALL
Detailed Environment :: wrote:PHP Extensions :: Core (7.1.24) | date (7.1.24) | libxml (7.1.24) | openssl (7.1.24) | pcre (7.1.24) | sqlite3 (7.1.24) | zlib (7.1.24) | bcmath (7.1.24) | bz2 (7.1.24) | calendar (7.1.24) | ctype (7.1.24) | curl (7.1.24) | dom (20031129) | hash (1.0) | fileinfo (1.0.5) | filter (7.1.24) | ftp (7.1.24) | gd (7.1.24) | gettext (7.1.24) | gmp (7.1.24) | SPL (7.1.24) | iconv (7.1.24) | session (7.1.24) | intl (1.1.0) | json (1.5.0) | mbstring (7.1.24) | mcrypt (7.1.24) | mysqli (7.1.24) | odbc (7.1.24) | standard (7.1.24) | PDO (7.1.24) | pdo_mysql (7.1.24) | pdo_sqlite (7.1.24) | Phar (2.0.2) | posix (7.1.24) | pspell (7.1.24) | Reflection (7.1.24) | imap (7.1.24) | SimpleXML (7.1.24) | soap (7.1.24) | sockets (7.1.24) | exif (7.1.24) | tidy (7.1.24) | tokenizer (7.1.24) | wddx (7.1.24) | xml (7.1.24) | xmlreader (7.1.24) | xmlrpc (7.1.24) | xmlwriter (7.1.24) | xsl (7.1.24) | zip (1.13.5) | cgi-fcgi () | SourceGuardian (11.1.5) | ionCube Loader () | Zend Engine (3.1.0) |
Potential Missing Extensions ::
Disabled Functions :: dl |

Switch User Environment :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (---) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 19479468 | Threads: 5 | Questions: 4432953342 | Slow queries: 2168 | Opens: 5066552 | Flush tables: 1 | Open tables: 19985 | Queries per second avg: 227.570 |
Extensions Discovered :: wrote:Components :: Site ::
Core :: com_wrapper (3.0.0) 1 | com_mailto (3.0.0) 1 |
3rd Party:: WF_FONTSELECT_TITLE (2.8.15) ? | WF_IMGMANAGER_TITLE (2.8.15) ? | WF_EMOTIONS_TITLE (2.8.15) ? | JCE - Noneditable (1.0.0) ? | WF_FONTCOLOR_TITLE (2.8.15) ? | WF_PREVIEW_TITLE (2.8.15) ? | WF_SPELLCHECKER_TITLE (2.8.15) ? | WF_NONBREAKING_TITLE (2.8.15) ? | WF_WORDCOUNT_TITLE (2.8.15) ? | WF_ANCHOR_TITLE (2.8.15) ? | WF_STYLESELECT_TITLE (2.8.15) ? | WF_LINK_TITLE (2.8.15) ? | WF_HELP_TITLE (2.8.15) ? | WF_TEXTCASE_TITLE (2.8.15) ? | WF_CHARMAP_TITLE (2.8.15) ? | WF_CLIPBOARD_TITLE (2.8.15) ? | WF_STYLE_TITLE (2.8.15) ? | WF_FORMATSELECT_TITLE (2.8.15) ? | WF_XHTMLXTRAS_TITLE (2.8.15) ? | WF_REFERENCE_TITLE (2.8.15) ? | WF_TABLE_TITLE (2.8.15) ? | WF_CLEANUP_TITLE (2.8.15) ? | WF_DIRECTIONALITY_TITLE (2.8.15) ? | WF_VISUALBLOCKS_TITLE (2.8.15) ? | WF_HR_TITLE (2.8.15) ? | WF_FONTSIZESELECT_TITLE (2.8.15) ? | WF_ATTRIBUTES_TITLE (2.8.15) ? | WF_LISTS_TITLE (2.8.15) ? | WF_KITCHENSINK_TITLE (2.8.15) ? | WF_AUTOSAVE_TITLE (2.8.15) ? | WF_ARTICLE_TITLE (2.8.15) ? | WF_MEDIA_TITLE (2.8.15) ? | WF_LAYER_TITLE (2.7.18) ? | WF_BROWSER_TITLE (2.8.15) ? | WF_CONTEXTMENU_TITLE (2.8.15) ? | WF_VISUALCHARS_TITLE (2.8.15) ? | WF_FULLSCREEN_TITLE (2.8.15) ? | WF_SOURCE_TITLE (2.8.15) ? | WF_PRINT_TITLE (2.8.15) ? | WF_SEARCHREPLACE_TITLE (2.8.15) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.8.15) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.8.15) ? | WF_LINK_SEARCH_TITLE (2.8.15) ? | WF_LINKS_JOOMLALINKS_TITLE (2.8.15) ? | WF_AGGREGATOR_VIDEO_TITLE (2.8.15) ? | WF_AGGREGATOR_VIMEO_TITLE (2.8.15) ? | WF_AGGREGATOR_[youtube]_TITLE (2.8.15) ? | WF_AGGREGATOR_DAILYMOTION_TITLE (2.8.15) ? | WF_AGGREGATOR_AUDIO_TITLE (2.8.15) ? |

Components :: Admin ::
Core :: com_checkin (3.0.0) 1 | com_messages (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_redirect (3.0.0) 1 | com_config (3.0.0) 1 | com_categories (3.0.0) 1 | com_users (3.0.0) 1 | com_installer (3.0.0) 1 | com_fields (3.7.0) 1 | com_joomlaupdate (3.6.2) 1 | com_templates (3.0.0) 1 | com_search (3.0.0) 1 | com_actionlogs (3.9.0) 1 | com_plugins (3.0.0) 1 | com_ajax (3.2.0) 1 | com_privacy (3.9.0) 1 | com_cache (3.0.0) 1 | com_admin (3.0.0) 1 | com_associations (3.7.0) 1 | com_modules (3.0.0) 1 | com_finder (3.0.0) 1 | com_content (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_menus (3.0.0) 1 | com_languages (3.0.0) 1 | com_tags (3.1.0) 1 | com_cpanel (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_banners (3.0.0) 1 | com_media (3.0.0) 1 | com_login (3.0.0) 1 |
3rd Party:: eXtplorer (2.1.10) 1 | COM_JCE (2.8.15) 1 | com_gantry5 (5.4.34) 1 | COM_CREATIVECONTACTFORM (4.6.2) 1 | Akeeba (7.2.1) 1 | JoomGallery (3.4.1) 1 |

Modules :: Site ::
Core :: mod_syndicate (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_related_items (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_menu (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_search (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_login (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_footer (3.0.0) 1 | mod_users_latest (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_articles_news (3.0.0) 1 |
3rd Party:: MOD_CREATIVECONTACTFORM_NAME (4.6.2) 1 | RokAjaxSearch (2.0.6) 1 | mod_gantry5_particle (5.4.34) 1 |

Modules :: Admin ::
Core :: mod_sampledata (3.8.0) 1 | mod_latest (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_title (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_version (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_feed (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_login (3.0.0) 1 | mod_status (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_stats_admin (3.0.0) 1 |
3rd Party::

Libraries ::
Core ::
3rd Party:: file_fof30 (3.6.1) ? |

Plugins ::
Core :: PLG_ACTIONLOG_JOOMLA (3.9.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_content_confirmconsent (3.9.0) 0 | plg_content_joomla (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_vote (3.0.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_languagefilter (3.0.0) 0 | plg_system_logout (3.0.0) 1 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_system_p3p (3.0.0) 0 | plg_system_cache (3.0.0) 0 | plg_system_updatenotification (3.5.0) 1 | plg_system_redirect (3.0.0) 0 | plg_system_fields (3.7.0) 1 | plg_system_privacyconsent (3.9.0) 0 | plg_system_sessiongc (3.8.6) 1 | plg_system_remember (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_stats (3.5.0) 1 | plg_system_log (3.0.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_search_contacts (3.0.0) 1 | plg_search_tags (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_user_profile (3.0.0) 1 | plg_user_joomla (3.0.0) 1 | plg_user_terms (3.9.0) 0 | plg_user_contactcreator (3.0.0) 0 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_captcha_recaptcha_invisible (3.8) 0 | plg_captcha_recaptcha (3.4.0) 0 | plg_extension_joomla (3.0.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_webinstaller (2.1.2) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_user (3.9.0) 1 |
3rd Party:: PLG_ACTIONLOG_AKEEBABACKUP (7.2.1) 0 | plg_quickicon_akeebabackup (7.2.1) 1 | plg_quickicon_jce (2.8.15) 1 | plg_quickicon_gantry5 (5.4.34) 1 | plg_gantry5_preset (5.4.34) 0 | plg_editors_codemirror (5.52.2) 1 | plg_editors_jce (2.8.15) 1 | RokPad (2.1.10) 1 | plg_editors_tinymce (4.5.11) 1 | plg_fields_mediajce (2.8.15) 1 | plg_content_jce (2.8.15) 1 | AllVideos (by JoomlaWorks) (6.1.0) 1 | AllVideos (by JoomlaWorks) (6.1.0) 1 | plg_system_jce (2.8.15) 1 | plg_system_gantry5 (5.4.34) 1 | System - RokBooster (1.1.18) 0 | PLG_SYSTEM_BACKUPONUPDATE (7.2.1) 0 | Creative Contact Form (4.6.2) 1 | PLG_SYSTEM_AKEEBAUPDATECHECK (7.2.1) 0 | plg_extension_jce (2.8.15) 1 | plg_installer_jce (2.8.15) 1 |
Templates Discovered :: wrote:Templates :: Site :: protostar (1.0) 1 | beez3 (3.1.0) 1 | rt_xenon (1.3.10) 1 |
Templates :: Admin :: hathor (3.0.0) 1 | isis (1.0) 1 |

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 39058
Joined: Sat Apr 05, 2008 9:58 pm

Re: Joomla site stopped working after PHP upgrade

Post by Webdongle » Mon Jul 27, 2020 8:01 pm

You have an old vulnerable eXtplorer
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

betheart
Joomla! Apprentice
Joomla! Apprentice
Posts: 8
Joined: Sun Jul 26, 2020 9:24 pm

Re: Joomla site stopped working after PHP upgrade

Post by betheart » Mon Jul 27, 2020 8:40 pm

OK, I just uninstalled it. Thanks.

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 39058
Joined: Sat Apr 05, 2008 9:58 pm

Re: Joomla site stopped working after PHP upgrade

Post by Webdongle » Mon Jul 27, 2020 8:57 pm

Components >>> Joomla update >>> check for updates ... reinstall core files
(updates only replace some of the files hence replace core files)
Make a backup
Update php and see if the site works then?
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

betheart
Joomla! Apprentice
Joomla! Apprentice
Posts: 8
Joined: Sun Jul 26, 2020 9:24 pm

Re: Joomla site stopped working after PHP upgrade

Post by betheart » Mon Jul 27, 2020 9:05 pm

Hmmm, no go. Same error as before:

Warning: session_start(): Failed to read session data: user (path: /tmp) in /home2/excella/public_html/libraries/joomla/session/handler/native.php on line 260
Error: Failed to start application: Failed to start the session

betheart
Joomla! Apprentice
Joomla! Apprentice
Posts: 8
Joined: Sun Jul 26, 2020 9:24 pm

Re: Joomla site stopped working after PHP upgrade

Post by betheart » Mon Jul 27, 2020 9:10 pm

Wait up. I just realized there's an update to the template I'm using. Let me revert PHP version and apply it...

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 39058
Joined: Sat Apr 05, 2008 9:58 pm

Re: Joomla site stopped working after PHP upgrade

Post by Webdongle » Mon Jul 27, 2020 9:18 pm

You have not activated the php extensions pointed out by @toivo. Especially the mysqli.
Please contact your Host to activate those extensions and restart php.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

betheart
Joomla! Apprentice
Joomla! Apprentice
Posts: 8
Joined: Sun Jul 26, 2020 9:24 pm

Re: Joomla site stopped working after PHP upgrade

Post by betheart » Mon Jul 27, 2020 9:52 pm

I spoke to the host, they were able to address the missing PHP modules issues.
Thanks a million for your help!

 

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