Installation of joomla-4 beta4 failed.

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Installation of joomla-4 beta4 failed.

Post by fujisawa » Sun Sep 27, 2020 1:38 pm

I am doing a preliminary survey of joomla-4.

I tried to install beta4, but it doesn't work.
I got the following error at the last stage of the installation.
Could not connect to the database. Connector returned error message:
Could not connect to database: MySQL server has gone away

The server configuration at this time is as follows.
Database mysql-5.7.28-log
PHP Version-7.4.9
Web Server Apache

J3.9.21 can be installed on this server without any problem.
Did something change in the installation conditions of J-4 beta 4?
Is it necessary to perform a different pre-operation from J-3 to install J-4beta4?
I don't know the cause. advice please.

thank you.

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Re: Installation of joomla-4 beta4 failed.

Post by AMurray » Thu Oct 01, 2020 3:52 am

Given this is not the official support forum for any J4 related issues, please report problems to (as requested, in "Read this First..." : viewtopic.php?f=803&t=960395)
A Murray
Help you I can, yes!. Post your question, you should. Keep it on topic you must!
Use the Forc....Forum Post Assistant my young Padawan!

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Re: Installation of joomla-4 beta4 failed.

Post by toivo » Thu Oct 01, 2020 6:04 am

The Joomla! Issue Tracker - CMS can be used if you can document the steps to reproduce the issue.

You can still share here the results from the Forum Post Assistant (FPA) by following the instructions at However, the error message seems to indicate that there is problem with the MySQL server, rather than Joomla 4 itself.

Please note that Joomla 4 Beta 4 was released two weeks ago. The current Beta5-dev version is available from
Toivo Talikka, Global Moderator

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