Can't connect to https://update.joomla.org/cms/ Topic is solved

[hackermade]

Hi, i tried to install a new language but i got the following error "Can't connect to https://update.joomla.org/cms/".

[AMurray]

Download the language pack and install it? https://downloads.joomla.org/language-packs

How did you try to install a language pack?

[hackermade]

I clicked the "Install languages" button and the error occurred

Screenshot 2024-05-11 at 01.10.55.png

Screenshot 2024-05-11 at 01.11.12.png

[toivo]

Which language did you try to install?

Just now accessing https://update.joomla.org/cms/ produced 403 Forbidden, but the installation of English, USA from Joomla 5.1.1-dev worked all right.

[hackermade]

I use English/GB for the admin side and i want to install Greek for the site side.

[toivo]

What happens, if you browse to https://update.joomla.org/language/deta ... etails.xml?

[hackermade]

I see an XML file

Screenshot 2024-05-11 at 19.45.20.png

[toivo]

If you can connect to the .xml file from your workstation but your web server gives the error message, it looks like you need to talk to the support team of your host and ask them to fix the rules in the Web Application Firewall (WAF) running in the web server.

[hackermade]

I think the issue is not on my side because the https://update.joomla.org/cms/ returns a 403 error....

Screenshot 2024-05-12 at 11.27.09.png

[toivo]

That seems to be the normal response. The link to the .xml definition file of the Greek language works from the browser. Contact your host and find out why your web server cannot connect to the same file. They should be able to allow it in their firewall application running in the web server or router.