Migrated Joomla 5 to other server Administrator page is white

[Kijau]

Hello,

I just migrated a joomla website to an other server. De frontend is working. But when I go the the administrator page I have a white screen.
With the maximum error reporting on and debug on in the configuration.php Im getting the: "500 - Whoops, looks like something went wrong" message in the frontpage and administrator page. Nothing in the everthing.php

This is the FPA:

Joomla! Instance :: Not Found
Joomla! Configured :: Not Found

Host Configuration :: OS: Linux | OS Version: 6.1.84-hcl | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br, zstd | System TMP Writable: Yes | Free Disk Space : 1036.97 GiB |

PHP Configuration :: Version: 8.2.24 | PHP API: fpm-fcgi | Session Path Writable: Yes | Display Errors: 0 | Error Reporting: 32759 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 256M | Max. POST Size: 256M | Max. Input Time: 60 | Max. Execution Time: 300 | Memory Limit: 512M

Database Configuration :: Database Credentials incomplete or not available Nothing to display.
User Privileges : Unknown

PHP Extensions :: Core (8.2.24) | date (8.2.24) | libxml (8.2.24) | openssl (8.2.24) | pcre (8.2.24) | sqlite3 (8.2.24) | zlib (8.2.24) | bcmath (8.2.24) | bz2 (8.2.24) | calendar (8.2.24) | ctype (8.2.24) | curl (8.2.24) | dba (8.2.24) | dom (20031129) | hash (8.2.24) | fileinfo (8.2.24) | filter (8.2.24) | ftp (8.2.24) | gd (8.2.24) | gettext (8.2.24) | gmp (8.2.24) | json (8.2.24) | iconv (8.2.24) | SPL (8.2.24) | intl (8.2.24) | session (8.2.24) | ldap (8.2.24) | mbstring (8.2.24) | standard (8.2.24) | mysqlnd (mysqlnd 8.2.24) | odbc (8.2.24) | exif (8.2.24) | mysqli (8.2.24) | PDO (8.2.24) | pdo_dblib (8.2.24) | pdo_mysql (8.2.24) | PDO_ODBC (8.2.24) | pdo_pgsql (8.2.24) | pdo_sqlite (8.2.24) | pgsql (8.2.24) | Phar (8.2.24) | posix (8.2.24) | random (8.2.24) | readline (8.2.24) | Reflection (8.2.24) | imap (8.2.24) | SimpleXML (8.2.24) | soap (8.2.24) | sockets (8.2.24) | sodium (8.2.24) | sysvmsg (8.2.24) | sysvsem (8.2.24) | sysvshm (8.2.24) | tidy (8.2.24) | tokenizer (8.2.24) | xml (8.2.24) | xmlreader (8.2.24) | xmlwriter (8.2.24) | xsl (8.2.24) | zip (1.21.1) | cgi-fcgi (8.2.24) | pcntl (8.2.24) | Zend Engine (4.2.24) |
Potential Missing Extensions :: mysql | mcrypt |

Switch User Environment :: PHP CGI: Yes | Server SU: No | PHP SU: Yes | Potential Ownership Issues: Unknown

Can someone help me out?
Site capilla.nl

thanks already

[AMurray]

The FPA is incomplete. It looks like you have run the FPA script from a folder where Joomla is not installed. The FPA should be reporting a lot more detail, including a list of extensions, plugins, modules and components. Please re-read the FPA's instructions and try again, posting a new report to a new reply on this thread. The script has to run from the Joomla folder where the Joomla configuration.php file is located on your web hosting.

Confirmed, Joomla site front-end works but back end gives error 500.

[Webdongle]

Clear the new site and database then try moving with https://docs.joomla.org/Copying_a_Jooml ... _Method.29

[Kijau]

Now I do have the FPA, Sorry it was indeed in subfolder. If someone can help me? thanks already

Joomla! Instance :: Joomla! 5.1.4-Stable (Kudumisha) 27-August-2024
Joomla! Configured :: Yes | Writable (644) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: true | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: N/A | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 2 | Error Reporting: none | Site Debug: false | Language Debug: false | Default Access: Public | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 5.1.4: Yes | Database Supports J! 5.1.4: No | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 6.1.84-hcl | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br, zstd | System TMP Writable: Yes | Free Disk Space : 1032.66 GiB |

PHP Configuration :: Version: 8.1.30 | PHP API: fpm-fcgi | Session Path Writable: Yes | Display Errors: 0 | Error Reporting: 32759 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 256M | Max. POST Size: 256M | Max. Input Time: 60 | Max. Execution Time: 300 | Memory Limit: 512M

Database Configuration :: Version: 5.7.44-49-log (Client:mysqlnd 8.1.30) | Database Size: 31.15 MiB | #of Tables with config prefix:  177 | #of other Tables:  0 | User Privileges : GRANT ALL

PHP Extensions :: Core (8.1.30) | date (8.1.30) | libxml (8.1.30) | openssl (8.1.30) | pcre (8.1.30) | sqlite3 (8.1.30) | zlib (8.1.30) | bcmath (8.1.30) | bz2 (8.1.30) | calendar (8.1.30) | ctype (8.1.30) | curl (8.1.30) | dba (8.1.30) | dom (20031129) | hash (8.1.30) | fileinfo (8.1.30) | filter (8.1.30) | ftp (8.1.30) | gd (8.1.30) | gettext (8.1.30) | gmp (8.1.30) | json (8.1.30) | iconv (8.1.30) | SPL (8.1.30) | intl (8.1.30) | session (8.1.30) | ldap (8.1.30) | mbstring (8.1.30) | standard (8.1.30) | mysqlnd (mysqlnd 8.1.30) | odbc (8.1.30) | exif (8.1.30) | mysqli (8.1.30) | PDO (8.1.30) | pdo_dblib (8.1.30) | pdo_mysql (8.1.30) | PDO_ODBC (8.1.30) | pdo_pgsql (8.1.30) | pdo_sqlite (8.1.30) | pgsql (8.1.30) | Phar (8.1.30) | posix (8.1.30) | readline (8.1.30) | Reflection (8.1.30) | imap (8.1.30) | SimpleXML (8.1.30) | soap (8.1.30) | sockets (8.1.30) | sodium (8.1.30) | sysvmsg (8.1.30) | sysvsem (8.1.30) | sysvshm (8.1.30) | tidy (8.1.30) | tokenizer (8.1.30) | xml (8.1.30) | xmlreader (8.1.30) | xmlwriter (8.1.30) | xsl (8.1.30) | zip (1.19.5) | cgi-fcgi (8.1.30) | pcntl (8.1.30) | Zend Engine (4.1.30) |
Potential Missing Extensions ::

Switch User Environment :: PHP CGI: Yes | Server SU: No | PHP SU: Yes | Potential Ownership Issues: No

Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (---) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) | api/ (755) |

Elevated Permissions (First 10) ::

Database statistics :: Uptime: 15608632 | Threads: 4 | Questions: 13366616561 | Slow queries: 271468 | Opens: 276009688 | Flush tables: 1 | Open tables: 2048 | Queries per second avg: 856.360 |

Components :: Site ::
Core ::
3rd Party:: WF_AGGREGATOR_AUDIO_TITLE (2.9.58) ? | WF_AGGREGATOR_DAILYMOTION_TITLE (2.9.58) ? | WF_AGGREGATOR_VIDEO_TITLE (2.9.58) ? | WF_AGGREGATOR_VIMEO_TITLE (2.9.58) ? | WF_AGGREGATOR_[youtube]_TITLE (2.9.58) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.9.58) ? | WF_LINKS_JOOMLALINKS_TITLE (2.9.58) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.9.58) ? | WF_LINK_SEARCH_TITLE (2.9.58) ? | WF_ANCHOR_TITLE (2.9.58) ? | WF_ARTICLE_TITLE (2.9.58) ? | WF_ATTRIBUTES_TITLE (2.9.58) ? | WF_AUTOSAVE_TITLE (2.9.58) ? | WF_BROWSER_TITLE (2.9.58) ? | WF_CHARMAP_TITLE (2.9.58) ? | WF_CLEANUP_TITLE (2.9.58) ? | WF_CLIPBOARD_TITLE (2.9.58) ? | WF_CONTEXTMENU_TITLE (2.9.58) ? | WF_DIRECTIONALITY_TITLE (2.9.58) ? | WF_EMOTIONS_TITLE (2.9.58) ? | WF_FONTCOLOR_TITLE (2.9.58) ? | WF_FONTSELECT_TITLE (2.9.58) ? | WF_FONTSIZESELECT_TITLE (2.9.58) ? | WF_FORMATSELECT_TITLE (2.9.58) ? | WF_FULLSCREEN_TITLE (2.9.58) ? | WF_HELP_TITLE (2.9.58) ? | WF_HR_TITLE (2.9.58) ? | WF_IMGMANAGER_TITLE (2.9.58) ? | WF_KITCHENSINK_TITLE (2.9.58) ? | WF_LANGCODE_TITLE (2.9.58) ? | WF_LINK_TITLE (2.9.58) ? | WF_LISTS_TITLE (2.9.58) ? | WF_MEDIA_TITLE (2.9.58) ? | WF_NONBREAKING_TITLE (2.9.58) ? | JCE - Noneditable (1.0.0) ? | WF_PREVIEW_TITLE (2.9.58) ? | WF_PRINT_TITLE (2.9.58) ? | WF_REFERENCE_TITLE (2.9.58) ? | WF_SEARCHREPLACE_TITLE (2.9.58) ? | WF_SPELLCHECKER_TITLE (2.9.58) ? | WF_STYLE_TITLE (2.9.58) ? | WF_STYLESELECT_TITLE (2.9.58) ? | WF_TABLE_TITLE (2.9.58) ? | WF_TEXTCASE_TITLE (2.9.58) ? | WF_VISUALBLOCKS_TITLE (2.9.58) ? | WF_VISUALCHARS_TITLE (2.9.58) ? | WF_WORDCOUNT_TITLE (2.9.58) ? |

Components :: Admin ::
Core :: com_cache (4.0.0) 1 | com_privacy (3.9.0) 1 | com_users (4.0.0) 1 | com_actionlogs (3.9.0) 1 | com_admin (4.0.0) 1 | com_categories (4.0.0) 1 | com_finder (4.0.0) 1 | com_installer (4.0.0) 1 | com_workflow (4.0.0) 1 | com_templates (4.0.0) 1 | com_plugins (4.0.0) 1 | com_modules (4.0.0) 1 | com_checkin (4.0.0) 1 | com_tags (4.0.0) 1 | com_cpanel (4.0.0) 1 | com_ajax (4.0.0) 1 | com_contenthistory (4.0.0) 1 | com_wrapper (4.0.0) 1 | com_associations (4.0.0) 1 | com_login (4.0.0) 1 | com_newsfeeds (4.0.0) 1 | com_media (3.0.0) 1 | com_postinstall (4.0.0) 1 | com_config (4.0.0) 1 | com_mails (4.0.0) 1 | com_guidedtours (4.3.0) 1 | com_fields (4.0.0) 1 | com_joomlaupdate (4.0.3) 1 | com_scheduler (4.1.0) 1 | com_menus (4.0.0) 1 | com_languages (4.0.0) 1 | com_redirect (4.0.0) 1 | com_banners (4.0.0) 1 | com_content (4.0.0) 1 | com_messages (4.0.0) 1 |
3rd Party:: com_jaextmanager (2.7.5) 1 | com_jaextmanager (2.5.3) 1 | T4 Page Builder (2.1.0) 1 | COM_JCE (2.9.58) 1 | mod_sliderck (2.4.4) 1 | Slider CK - Folder (2.0.0) 1 | System - Slider CK (2.3.0) 1 | com_sliderck (2.4.4) 1 | com_dpcalendar (8.14.2) 1 | HikaShop (5.0.2) 1 | SP Page Builder (3.8.9) 1 | COM_FFEXPLORER (1.0.7) 1 | JAMEGAFILTER (2.0.4) 1 | com_akeebabackup (9.9.6) 1 | GDPR (2.14) 1 |

Modules :: Site ::
Core :: mod_breadcrumbs (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_syndicate (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_login (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_menu (3.0.0) 1 | mod_users_latest (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_articles_archive (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_random_image (3.0.0) 1 |
3rd Party:: mod_sliderck (2.4.4) 1 | mod_dpcalendar_upcoming (8.14.2) 1 | JA Masthead (1.1.5) 1 | MOD_ARTICLES_FAQ (1.4.3) 1 | MOD_LATESTNEWSENHANCED (6.10.1) 1 | mod_qlcontent (9.1.1) 1 | MOD_PRETTYMASTHEAD (1.0.3) 1 | Hikashop Module (5.0.2) ? | Hikashop Cart Module (5.0.2) ? | Hikashop Currency Switcher Module (5.0.2) ? | HD-CustomCSS (4.01) 1 | SP Page Builder (3.8.9) 1 | GegaByte Random Article (2.4) 1 | Hikashop Filtering Module (5.0.2) ? | Hikashop Wishlist Module (5.0.2) ? | JA Megafilter Module (2.0.1) 1 | JT Content Slider (2.9.6) 1 | mod_customparallaxck (2.0.1) 1 |

Modules :: Admin ::
Core :: mod_frontend (4.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_title (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_post_installation_messages (4.0.0) 1 | mod_version (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_loginsupport (4.0.0) 1 | mod_custom (3.0.0) 1 | mod_privacy_status (4.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_guidedtours (4.3.0) 1 | mod_logged (3.0.0) 1 | mod_login (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_messages (4.0.0) 1 | mod_latest (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_user (4.0.0) 1 | mod_feed (3.0.0) 1 |
3rd Party:: HikaShop Dashboard (5.0.2) 1 | mod_sppagebuilder_admin_menu (1.3) 1 |

Libraries ::
Core ::
3rd Party:: Regular Labs Library (24.1.10020) 1 |

Plugins ::
Core :: plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_cookie (3.0.0) 1 | plg_sampledata_multilang (4.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_module (3.5.0) 0 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_captcha_recaptcha_invisible (3. 1 | plg_media-action_crop (4.0.0) 1 | plg_media-action_resize (4.0.0) 1 | plg_media-action_rotate (4.0.0) 1 | plg_filesystem_local (4.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_workflow_notification (4.0.0) 1 | plg_workflow_featuring (4.0.0) 1 | plg_workflow_publishing (4.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_confirmconsent (3.9.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_finder (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_vote (3.0.0) 1 | Content - SP Page Builder (3.8.9) 0 | plg_api-authentication_basic (4.0.0) 0 | plg_api-authentication_token (4.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_extension_namespacemap (4.0.0) 1 | plg_extension_finder (4.0.0) 1 | plg_webservices_menus (4.0.0) 1 | plg_webservices_config (4.0.0) 1 | plg_webservices_modules (4.0.0) 1 | plg_webservices_privacy (4.0.0) 1 | plg_webservices_users (4.0.0) 1 | plg_webservices_media (4.1.0) 1 | plg_webservices_tags (4.0.0) 1 | plg_webservices_redirect (4.0.0) 1 | plg_webservices_languages (4.0.0) 1 | plg_webservices_plugins (4.0.0) 1 | plg_webservices_content (4.0.0) 1 | plg_webservices_templates (4.0.0) 1 | plg_webservices_messages (4.0.0) 1 | plg_webservices_banners (4.0.0) 1 | plg_webservices_installer (4.0.0) 1 | plg_webservices_newsfeeds (4.0.0) 1 | plg_task_check_files (4.1) 1 | plg_task_requests (4.1) 1 | plg_task_site_status (4.1) 1 | plg_task_deleteactionlogs (5.0.0) 1 | plg_task_globalcheckin (5.0.0) 1 | plg_task_privacyconsent (5.0.0) 1 | plg_task_rotatelogs (5.0.0) 1 | plg_task_sessiongc (5.0.0) 1 | plg_task_updatenotification (5.0.0) 1 | plg_multifactorauth_totp (3.2.0) 1 | plg_multifactorauth_yubikey (3.2.0) 0 | plg_multifactorauth_fixed (4.2.0) 0 | plg_multifactorauth_webauthn (4.2.0) 0 | plg_multifactorauth_email (4.2.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_subform (4.0.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_system_remember (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_log (3.0.0) 1 | plg_system_privacyconsent (3.9.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_httpheaders (4.0.0) 0 | plg_system_skipto (4.0.0) 1 | plg_system_languagefilter (3.0.0) 0 | plg_system_jooa11y (4.2.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_actionlogs (3.9.0) 1 | plg_system_redirect (3.0.0) 0 | plg_system_schedulerunner (4.1) 1 | plg_system_stats (3.5.0) 1 | plg_system_shortcut (4.2.0) 0 | plg_system_debug (3.0.0) 1 | plg_system_guidedtours (4.3.0) 1 | plg_system_task_notification (4.1) 1 | plg_system_cache (3.0.0) 0 | plg_system_webauthn (4.0.0) 0 | plg_system_accessibility (4.0.0) 0 | plg_system_fields (3.7.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_schemaorg (5.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_overridecheck (4.0.0) 1 | plg_quickicon_downloadkey (4.0.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_eos (4.4.0) 1 | plg_installer_webinstaller (4.0.0) 1 | plg_installer_urlinstaller (3.6.0) 1 | plg_installer_override (4.0.0) 1 | plg_installer_folderinstaller (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | plg_actionlog_joomla (3.9.0) 1 | plg_behaviour_versionable (4.0.0) 1 | plg_behaviour_taggable (4.0.0) 1 | plg_behaviour_compat (5.0.0) 1 | plg_user_joomla (3.0.0) 1 | plg_user_token (3.9.0) 1 | plg_user_profile (3.0.0) 1 | plg_user_contactcreator (3.0.0) 0 | plg_user_terms (3.9.0) 1 | K2 - SP Page Builder (3.8.9) 0 | plg_schemaorg_blogposting (5.0.0) 1 | plg_schemaorg_book (5.0.0) 1 | plg_schemaorg_event (5.0.0) 1 | plg_schemaorg_jobposting (5.0.0) 1 | plg_schemaorg_organization (5.0.0) 1 | plg_schemaorg_person (5.0.0) 1 | plg_schemaorg_recipe (5.0.0) 1 | plg_schemaorg_article (5.1.0) 1 | plg_schemaorg_custom (5.1.0) 1 |
3rd Party:: Editors-xtd - T4 Page Builder (2.1.0) 0 | PLG_EDITORS-XTD_ARTICLESANYWHERE (16.0.3) 1 | HikaShop Product TAG insertion (5.0.2) ? | PLG_EDITORS-XTD_MODULESANYWHERE (8.1.0) 1 | plg_privacy_dpcalendar (8.14.2) 1 | plg_editors_codemirror (6.0.0) 1 | plg_editors_tinymce (6.8.4) 1 | plg_editors_jce (2.9.58) 1 | Smart Search - HikaShop Products (5.0.2) 1 | plg_finder_sppagebuilder (3.8.9) 0 | Content - T4 Page Builder (1.2.0) 1 | plg_content_jce (2.9.58) 1 | plg_content_dpcalendar (8.14.2) 1 | PLG_CONTENT_OSVIMEO (2.0.3) 1 | Content - Aimy Video Embedder (18.0) 1 | plg_extension_jce (2.9.58) 1 | plg_fields_mediajce (2.9.58) 1 | plg_fields_dpcalendar (8.14.2) 1 | plg_system_t4 (2.4.2) 1 | plg_system_jce (2.9.58) 1 | PLG_SYSTEM_REGULARLABS (24.1.10020) 1 | PLG_SYSTEM_ARTICLESANYWHERE (16.0.3) 1 | PLG_SYSTEM_SYW (2.5.0) 1 | System - HikaShop Mass Action (5.0.2) ? | HikaShop Payment Notification plugi (5.0.2) ? | HikaShop Product TAG translation (5.0.2) ? | Hikashop Product Tag (5.0.2) ? | Hikashop Registration Redirect Plug (5.0.2) ? | HikaShop Google Dynamic Remarketing (5.0.2) ? | System - Hikashop Social Plugin (5.0.2) ? | User - HikaShop (5.0.2) ? | Hikashop - Mijoshop Fallback Redire (5.0.2) ? | Hikashop no SSL outside checkout Pl (5.0.2) ? | Hikashop - Redshop Fallback Redirec (5.0.2) ? | Hikashop - VirtueMart Fallback Redi (5.0.2) ? | PLG_SYSTEM_MODULESANYWHERE (8.1.0) 1 | System - SP PageBuilder (3.8.9) 1 | System - SP Page Builder Pro Update (3.8.9) ? | System - Helix Ultimate Framework (2.1.1) 1 | HikaShopCustom Price plugin (5.0.2) ? | System - HikaShop Affiliate (5.0.2) ? | Hikashop Google Analytics Plugin (5.0.2) ? | Hikashop Geolocation Plugin (5.0.2) ? | System - Slider CK (2.3.0) 1 | plg_system_jcemediabox (2.2.1) 1 | System - GDPR (2.14) 1 | plg_system_osmylicensesmanager (2.0.17) 1 | plg_quickicon_jce (2.9.58) 1 | HikaShop Quick Icon (5.0.2) ? | PLG_QUICKICON_AKEEBABACKUP (9.9.6) 1 | plg_installer_jce (2.9.58) 1 | plg_installer_dpcalendar (8.14.2) 1 | plg_actionlog_dpcalendar (8.14.2) 1 | plg_user_dpcalendar (8.14.2) 1 | Search - Hikashop Categories/Manufa (5.0.2) ? | Search - Hikashop Products (5.0.2) ? | plg_search_sppagebuilder (3.8.9) 0 | Hikashop Cart notification Plugin (5.0.2) ? | Hikashop Content Parser - Markdown (5.0.2) ? | HikaShop: Date Picker Custom Field (5.0.2) ? | Hikashop Email History Plugin (5.0.2) 1 | Hikashop History Plugin (5.0.2) ? | Hikashop - Kashflow invoice synchro (5.0.2) ? | Hikashop Massaction Address Plugin (5.0.2) 1 | Hikashop Massaction Category Plugin (5.0.2) 1 | Hikashop Massaction Order Plugin (5.0.2) 1 | Hikashop Massaction Product Plugin (5.0.2) 1 | Hikashop Massaction User Plugin (5.0.2) 1 | HikaShop Shipping Manual - Price pe (5.0.2) ? | Hikashop TaxCloud Plugin (1.2.3) 0 | Hikashop User account Plugin (5.0.2) ? | Hikashop Validate free order Plugin (5.0.2) ? | Hikashop AcyMailing Plugin (5.0.2) ? | Hikashop - Product Cron Update (5.0.2) ? | Hikashop Google Products Plugin (5.0.2) 1 | Hikashop Group Plugin (5.0.2) ? | Hikashop Orders Automatic Cancel Pl (5.0.2) ? | Hikashop out of order notification (5.0.2) ? | Hikashop Currency Rates Plugin (5.0.2) ? | Hikashop Shop Close Hours Plugin (5.0.2) ? | Hikashop UserPoints Plugin (5.0.2) ? | Hikashop WaitList notification Plug (5.0.2) ? | Hikashop Payza Payment Plugin (5.0.2) ? | Hikashop Alipay Payment Plugin (5.0.2) ? | Hikashop SIPS ATOS Payment Plugin (5.0.2) ? | Hikashop ATOS SIPS 2.0 Payment Plug (5.0.2) ? | Hikashop Authorize.net Payment Plug (5.0.2) ? | Hikashop Bank Transfer Payment Plug (5.0.2) ? | Hikashop Be2Bill Payment Plugin (5.0.2) ? | Hikashop Beanstream Payment Plugin (5.0.2) ? | Hikashop Bluepaid Payment Plugin (5.0.2) ? | Hikashop Borgun payment plugin (5.0.2) ? | Hikashop CardSave Payment Plugin (5.0.2) ? | Hikashop Check Payment Plugin (5.0.2) ? | Hikashop CyberMuth CIC Payment Plug (5.0.2) ? | Hikashop Collect On Delivery Paymen (5.0.2) ? | Hikashop Common Joomla Payment API (5.0.2) ? | Hikashop Credit Card Payment Plugin (5.0.2) ? | Hikashop ePay Payment Plugin (5.0.2) ? | Hikashop eSelect Payment Plugin (5.0.2) ? | Hikashop eWAY Payment Plugin (5.0.2) ? | Hikashop FirstData Payment Plugin (5.0.2) ? | Hikashop HSBC Payment Plugin (5.0.2) ? | Hikashop iPayDNA Payment Plugin (5.0.2) ? | Hikashop iVeri Payment Plugin (5.0.2) ? | Hikashop MasterCard Internet Gatewa (5.0.2) ? | Hikashop Monetico Payment Plugin (5.0.2) ? | Hikashop Moneybookers Payment Plugi (5.0.2) ? | Hikashop Nets NETAXEPT Payment Plug (5.0.2) ? | Ogone Payment Plugin (5.0.2) ? | Hikashop Paybox Plugin (5.0.2) ? | Hikashop Paygate Payment Plugin (5.0.2) ? | Hikashop PayJunction Payment Plugin (5.0.2) ? | Hikashop Payment Express Payment Pl (5.0.2) ? | Hikashop Paypal (legacy) Payment Pl (5.0.2) ? | Hikashop Paypal Advanced payment pl (5.0.2) ? | Hikashop Paypal Checkout Payment (1.0.0) ? | Hikashop Paypal Express Checkout Pa (5.0.2) ? | Hikashop Paypal Website Payments Pr (5.0.2) ? | Hikashop Paypal Pro Payment Plugin (5.0.2) ? | Hikashop PayPlug payment plugin (5.0.2) ? | Hikashop PayPlug v2 payment plugin (5.0.2) ? | Hikashop PayU India Payment Plugin (5.0.2) ? | Hikashop Postfinance Payment Plugin (5.0.2) ? | Hikashop Purchase Order Payment Plu (5.0.2) ? | Hikashop PaymentExpress (PxPay) Plu (5.0.2) ? | Hikashop Servired Payment Plugin (5.0.2) ? | Hikashop Virtual Merchant (Elavon) (5.0.2) ? | Hikashop Western Union Payment Plug (5.0.2) ? | Hikashop westpacapi Payment Plugin (1.0) ? | Hikashop WorldNetTPS Payment Plugin (5.0.2) ? | Hikashop UserPoints Payment Plugin (5.0.2) ? | Mollie Payment for HikaShop (1.1.6) 1 | Hikashop Australia Post eDeliver Sh (5.0.2) ? | Hikashop CANPAR Shipping Plugin (1.0.0) ? | Hikashop FedEx Shipping Plugin (5.0.2) ? | Hikashop Manual Shipping Plugin (5.0.2) ? | Hikashop UPS (legacy) Shipping Plug (5.0.2) ? | Hikashop UPS OAuth Shipping Plugin (5.0.2) ? | Hikashop USPS Shipping Plugin (5.0.2) ? | SP Simple Portfolio - SP Page Build (3.8.9) ? | AcyMailing Tag : HikaShop content (5.0.2) ? | JA Filter Plugin - Hikashop (2.1.0) 1 | plg_amc_joomshopping (1.0.2) 1 | plg_amc_virtuemart (1.0.1) 1 | Slider CK - Folder (2.0.0) 1 |

Templates :: Site :: t4_bs5_blank (1.1. 1 | cassiopeia (1.0) 1 | ja_rights (1.1.2) 1 | ja_stark (2.1.0) 1 | shaper_helixultimate (2.1.1) 1 |
Templates :: Admin :: atum (1.0) 1 |

[Webdongle]

Database Supports J! 5.1.4: No ... is a big clue as to the problem.

[AMurray]

Yep you need MySQL 8.0 or MariaDB 10.4 as minimums.
https://manual.joomla.org/docs/next/get ... uirements/

[Kijau]

The database is now mysqli Version Server: 8.0.36-28 and the FPA is saying that Joomla 5x should work. Still no administrator page, 500 error.

Somebody knows what to do?

this is the FPA:

Joomla! Instance :: Joomla! 5.1.4-Stable (Kudumisha) 27-August-2024
Joomla! Configured :: Yes | Writable (644) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: true | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: N/A | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 2 | Error Reporting: none | Site Debug: true | Language Debug: false | Default Access: Public | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 5.1.4: Yes | Database Supports J! 5.1.4: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 6.1.87-hcl | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br, zstd | System TMP Writable: Yes | Free Disk Space : 1766.48 GiB |

PHP Configuration :: Version: 8.1.30 | PHP API: fpm-fcgi | Session Path Writable: Yes | Display Errors: 0 | Error Reporting: 32759 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 256M | Max. POST Size: 256M | Max. Input Time: 60 | Max. Execution Time: 300 | Memory Limit: 512M

Database Configuration :: Version: 8.0.36-28 (Client:mysqlnd 8.1.30) | Database Size: 29.65 MiB | #of Tables with config prefix:  177 | #of other Tables:  0 | User Privileges : GRANT ALL

PHP Extensions :: Core (8.1.30) | date (8.1.30) | libxml (8.1.30) | openssl (8.1.30) | pcre (8.1.30) | sqlite3 (8.1.30) | zlib (8.1.30) | bcmath (8.1.30) | bz2 (8.1.30) | calendar (8.1.30) | ctype (8.1.30) | curl (8.1.30) | dba (8.1.30) | dom (20031129) | hash (8.1.30) | fileinfo (8.1.30) | filter (8.1.30) | ftp (8.1.30) | gd (8.1.30) | gettext (8.1.30) | gmp (8.1.30) | json (8.1.30) | iconv (8.1.30) | SPL (8.1.30) | intl (8.1.30) | session (8.1.30) | ldap (8.1.30) | mbstring (8.1.30) | standard (8.1.30) | mysqlnd (mysqlnd 8.1.30) | odbc (8.1.30) | exif (8.1.30) | mysqli (8.1.30) | PDO (8.1.30) | pdo_dblib (8.1.30) | pdo_mysql (8.1.30) | PDO_ODBC (8.1.30) | pdo_pgsql (8.1.30) | pdo_sqlite (8.1.30) | pgsql (8.1.30) | Phar (8.1.30) | posix (8.1.30) | readline (8.1.30) | Reflection (8.1.30) | imap (8.1.30) | SimpleXML (8.1.30) | soap (8.1.30) | sockets (8.1.30) | sodium (8.1.30) | sysvmsg (8.1.30) | sysvsem (8.1.30) | sysvshm (8.1.30) | tidy (8.1.30) | tokenizer (8.1.30) | xml (8.1.30) | xmlreader (8.1.30) | xmlwriter (8.1.30) | xsl (8.1.30) | zip (1.19.5) | cgi-fcgi (8.1.30) | pcntl (8.1.30) | Zend Engine (4.1.30) |
Potential Missing Extensions ::

Switch User Environment :: PHP CGI: Yes | Server SU: No | PHP SU: Yes | Potential Ownership Issues: No

Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (---) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) | api/ (755) |

Elevated Permissions (First 10) ::

Database statistics :: Uptime: 6820396 | Threads: 3 | Questions: 10474580 | Slow queries: 0 | Opens: 150266 | Flush tables: 3 | Open tables: 2048 | Queries per second avg: 1.535 |

Components :: Site ::
Core ::
3rd Party:: WF_AGGREGATOR_AUDIO_TITLE (2.9.58) ? | WF_AGGREGATOR_DAILYMOTION_TITLE (2.9.58) ? | WF_AGGREGATOR_VIDEO_TITLE (2.9.58) ? | WF_AGGREGATOR_VIMEO_TITLE (2.9.58) ? | WF_AGGREGATOR_[youtube]_TITLE (2.9.58) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.9.58) ? | WF_LINKS_JOOMLALINKS_TITLE (2.9.58) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.9.58) ? | WF_LINK_SEARCH_TITLE (2.9.58) ? | WF_ANCHOR_TITLE (2.9.58) ? | WF_ARTICLE_TITLE (2.9.58) ? | WF_ATTRIBUTES_TITLE (2.9.58) ? | WF_AUTOSAVE_TITLE (2.9.58) ? | WF_BROWSER_TITLE (2.9.58) ? | WF_CHARMAP_TITLE (2.9.58) ? | WF_CLEANUP_TITLE (2.9.58) ? | WF_CLIPBOARD_TITLE (2.9.58) ? | WF_CONTEXTMENU_TITLE (2.9.58) ? | WF_DIRECTIONALITY_TITLE (2.9.58) ? | WF_EMOTIONS_TITLE (2.9.58) ? | WF_FONTCOLOR_TITLE (2.9.58) ? | WF_FONTSELECT_TITLE (2.9.58) ? | WF_FONTSIZESELECT_TITLE (2.9.58) ? | WF_FORMATSELECT_TITLE (2.9.58) ? | WF_FULLSCREEN_TITLE (2.9.58) ? | WF_HELP_TITLE (2.9.58) ? | WF_HR_TITLE (2.9.58) ? | WF_IMGMANAGER_TITLE (2.9.58) ? | WF_KITCHENSINK_TITLE (2.9.58) ? | WF_LANGCODE_TITLE (2.9.58) ? | WF_LINK_TITLE (2.9.58) ? | WF_LISTS_TITLE (2.9.58) ? | WF_MEDIA_TITLE (2.9.58) ? | WF_NONBREAKING_TITLE (2.9.58) ? | JCE - Noneditable (1.0.0) ? | WF_PREVIEW_TITLE (2.9.58) ? | WF_PRINT_TITLE (2.9.58) ? | WF_REFERENCE_TITLE (2.9.58) ? | WF_SEARCHREPLACE_TITLE (2.9.58) ? | WF_SPELLCHECKER_TITLE (2.9.58) ? | WF_STYLE_TITLE (2.9.58) ? | WF_STYLESELECT_TITLE (2.9.58) ? | WF_TABLE_TITLE (2.9.58) ? | WF_TEXTCASE_TITLE (2.9.58) ? | WF_VISUALBLOCKS_TITLE (2.9.58) ? | WF_VISUALCHARS_TITLE (2.9.58) ? | WF_WORDCOUNT_TITLE (2.9.58) ? |

Components :: Admin ::
Core :: com_actionlogs (3.9.0) 1 | com_admin (4.0.0) 1 | com_ajax (4.0.0) 1 | com_associations (4.0.0) 1 | com_banners (4.0.0) 1 | com_cache (4.0.0) 1 | com_categories (4.0.0) 1 | com_checkin (4.0.0) 1 | com_config (4.0.0) 1 | com_content (4.0.0) 1 | com_contenthistory (4.0.0) 1 | com_cpanel (4.0.0) 1 | com_fields (4.0.0) 1 | com_finder (4.0.0) 1 | com_guidedtours (4.3.0) 1 | com_installer (4.0.0) 1 | com_joomlaupdate (4.0.3) 1 | com_languages (4.0.0) 1 | com_login (4.0.0) 1 | com_mails (4.0.0) 1 | com_media (3.0.0) 1 | com_menus (4.0.0) 1 | com_messages (4.0.0) 1 | com_modules (4.0.0) 1 | com_newsfeeds (4.0.0) 1 | com_plugins (4.0.0) 1 | com_postinstall (4.0.0) 1 | com_privacy (3.9.0) 1 | com_redirect (4.0.0) 1 | com_scheduler (4.1.0) 1 | com_tags (4.0.0) 1 | com_templates (4.0.0) 1 | com_users (4.0.0) 1 | com_workflow (4.0.0) 1 | com_wrapper (4.0.0) 1 |
3rd Party:: com_akeebabackup (9.9.6) 1 | com_dpcalendar (8.14.2) 1 | COM_FFEXPLORER (1.0.7) 1 | GDPR (2.14) 1 | HikaShop (5.0.2) 1 | com_jaextmanager (2.5.3) 1 | com_jaextmanager (2.7.5) 1 | JAMEGAFILTER (2.0.4) 1 | COM_JCE (2.9.58) 1 | mod_sliderck (2.4.4) 1 | Slider CK - Folder (2.0.0) 1 | System - Slider CK (2.3.0) 1 | com_sliderck (2.4.4) 1 | SP Page Builder (3.8.9) 1 | T4 Page Builder (2.1.0) 1 |

Modules :: Site ::
Core :: mod_articles_archive (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_tags_similar (3.1.0) 1 | mod_users_latest (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_wrapper (3.0.0) 1 |
3rd Party:: MOD_ARTICLES_FAQ (1.4.3) 1 | HD-CustomCSS (4.01) 1 | mod_customparallaxck (2.0.1) 1 | mod_dpcalendar_upcoming (8.14.2) 1 | GegaByte Random Article (2.4) 1 | Hikashop Module (5.0.2) ? | Hikashop Cart Module (5.0.2) ? | Hikashop Currency Switcher Module (5.0.2) ? | Hikashop Filtering Module (5.0.2) ? | Hikashop Wishlist Module (5.0.2) ? | JA Masthead (1.1.5) 1 | JA Megafilter Module (2.0.1) 1 | JT Content Slider (2.9.6) 1 | MOD_LATESTNEWSENHANCED (6.10.1) 1 | MOD_PRETTYMASTHEAD (1.0.3) 1 | mod_qlcontent (9.1.1) 1 | mod_sliderck (2.4.4) 1 | SP Page Builder (3.8.9) 1 |

Modules :: Admin ::
Core :: mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_frontend (4.0.0) 1 | mod_guidedtours (4.3.0) 1 | mod_latest (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_logged (3.0.0) 1 | mod_login (3.0.0) 1 | mod_loginsupport (4.0.0) 1 | mod_menu (3.0.0) 1 | mod_messages (4.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_post_installation_messages (4.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_privacy_status (4.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_stats_admin (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_title (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_user (4.0.0) 1 | mod_version (3.0.0) 1 |
3rd Party:: HikaShop Dashboard (5.0.2) 1 | mod_sppagebuilder_admin_menu (1.3) 1 |

Libraries ::
Core ::
3rd Party:: Regular Labs Library (24.1.10020) 1 |

Plugins ::
Core :: plg_actionlog_joomla (3.9.0) 1 | plg_api-authentication_basic (4.0.0) 0 | plg_api-authentication_token (4.0.0) 1 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_behaviour_compat (5.0.0) 1 | plg_behaviour_taggable (4.0.0) 1 | plg_behaviour_versionable (4.0.0) 1 | plg_captcha_recaptcha_invisible (3. 1 | plg_content_confirmconsent (3.9.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_finder (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | Content - SP Page Builder (3.8.9) 0 | plg_content_vote (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 0 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_extension_finder (4.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_extension_namespacemap (4.0.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_subform (4.0.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_filesystem_local (4.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_installer_folderinstaller (3.6.0) 1 | plg_installer_override (4.0.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | plg_installer_urlinstaller (3.6.0) 1 | plg_installer_webinstaller (4.0.0) 1 | K2 - SP Page Builder (3.8.9) 0 | plg_media-action_crop (4.0.0) 1 | plg_media-action_resize (4.0.0) 1 | plg_media-action_rotate (4.0.0) 1 | plg_multifactorauth_email (4.2.0) 1 | plg_multifactorauth_fixed (4.2.0) 0 | plg_multifactorauth_totp (3.2.0) 1 | plg_multifactorauth_webauthn (4.2.0) 0 | plg_multifactorauth_yubikey (3.2.0) 0 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_quickicon_downloadkey (4.0.0) 1 | plg_quickicon_eos (4.4.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_overridecheck (4.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_sampledata_multilang (4.0.0) 1 | plg_schemaorg_article (5.1.0) 1 | plg_schemaorg_blogposting (5.0.0) 1 | plg_schemaorg_book (5.0.0) 1 | plg_schemaorg_custom (5.1.0) 1 | plg_schemaorg_event (5.0.0) 1 | plg_schemaorg_jobposting (5.0.0) 1 | plg_schemaorg_organization (5.0.0) 1 | plg_schemaorg_person (5.0.0) 1 | plg_schemaorg_recipe (5.0.0) 1 | plg_system_accessibility (4.0.0) 0 | plg_system_actionlogs (3.9.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_debug (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_guidedtours (4.3.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_httpheaders (4.0.0) 0 | plg_system_jooa11y (4.2.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_languagefilter (3.0.0) 0 | plg_system_log (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_privacyconsent (3.9.0) 1 | plg_system_redirect (3.0.0) 0 | plg_system_remember (3.0.0) 1 | plg_system_schedulerunner (4.1) 1 | plg_system_schemaorg (5.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_shortcut (4.2.0) 0 | plg_system_skipto (4.0.0) 1 | plg_system_stats (3.5.0) 1 | plg_system_task_notification (4.1) 1 | plg_system_webauthn (4.0.0) 0 | plg_task_check_files (4.1) 1 | plg_task_deleteactionlogs (5.0.0) 1 | plg_task_globalcheckin (5.0.0) 1 | plg_task_privacyconsent (5.0.0) 1 | plg_task_requests (4.1) 1 | plg_task_rotatelogs (5.0.0) 1 | plg_task_sessiongc (5.0.0) 1 | plg_task_site_status (4.1) 1 | plg_task_updatenotification (5.0.0) 1 | plg_user_contactcreator (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 1 | plg_user_terms (3.9.0) 1 | plg_user_token (3.9.0) 1 | plg_webservices_banners (4.0.0) 1 | plg_webservices_config (4.0.0) 1 | plg_webservices_content (4.0.0) 1 | plg_webservices_installer (4.0.0) 1 | plg_webservices_languages (4.0.0) 1 | plg_webservices_media (4.1.0) 1 | plg_webservices_menus (4.0.0) 1 | plg_webservices_messages (4.0.0) 1 | plg_webservices_modules (4.0.0) 1 | plg_webservices_newsfeeds (4.0.0) 1 | plg_webservices_plugins (4.0.0) 1 | plg_webservices_privacy (4.0.0) 1 | plg_webservices_redirect (4.0.0) 1 | plg_webservices_tags (4.0.0) 1 | plg_webservices_templates (4.0.0) 1 | plg_webservices_users (4.0.0) 1 | plg_workflow_featuring (4.0.0) 1 | plg_workflow_notification (4.0.0) 1 | plg_workflow_publishing (4.0.0) 1 |
3rd Party:: plg_actionlog_dpcalendar (8.14.2) 1 | AcyMailing Tag : HikaShop content (5.0.2) ? | plg_amc_joomshopping (1.0.2) 1 | plg_amc_virtuemart (1.0.1) 1 | Content - Aimy Video Embedder (18.0) 1 | plg_content_dpcalendar (8.14.2) 1 | plg_content_jce (2.9.58) 1 | Content - T4 Page Builder (1.2.0) 1 | PLG_CONTENT_OSVIMEO (2.0.3) 1 | PLG_EDITORS-XTD_ARTICLESANYWHERE (16.0.3) 1 | HikaShop Product TAG insertion (5.0.2) ? | PLG_EDITORS-XTD_MODULESANYWHERE (8.1.0) 1 | Editors-xtd - T4 Page Builder (2.1.0) 0 | plg_editors_codemirror (6.0.0) 1 | plg_editors_jce (2.9.58) 1 | plg_editors_tinymce (6.8.4) 1 | plg_extension_jce (2.9.58) 1 | plg_fields_dpcalendar (8.14.2) 1 | plg_fields_mediajce (2.9.58) 1 | Smart Search - HikaShop Products (5.0.2) 1 | plg_finder_sppagebuilder (3.8.9) 0 | Hikashop AcyMailing Plugin (5.0.2) ? | Hikashop Cart notification Plugin (5.0.2) ? | Hikashop Content Parser - Markdown (5.0.2) ? | Hikashop - Product Cron Update (5.0.2) ? | HikaShop: Date Picker Custom Field (5.0.2) ? | Hikashop Email History Plugin (5.0.2) 1 | Hikashop Google Products Plugin (5.0.2) 1 | Hikashop Group Plugin (5.0.2) ? | Hikashop History Plugin (5.0.2) ? | Hikashop - Kashflow invoice synchro (5.0.2) ? | Hikashop Massaction Address Plugin (5.0.2) 1 | Hikashop Massaction Category Plugin (5.0.2) 1 | Hikashop Massaction Order Plugin (5.0.2) 1 | Hikashop Massaction Product Plugin (5.0.2) 1 | Hikashop Massaction User Plugin (5.0.2) 1 | Hikashop Orders Automatic Cancel Pl (5.0.2) ? | Hikashop out of order notification (5.0.2) ? | Hikashop Currency Rates Plugin (5.0.2) ? | HikaShop Shipping Manual - Price pe (5.0.2) ? | Hikashop Shop Close Hours Plugin (5.0.2) ? | Hikashop TaxCloud Plugin (1.2.3) 0 | Hikashop User account Plugin (5.0.2) ? | Hikashop UserPoints Plugin (5.0.2) ? | Hikashop Validate free order Plugin (5.0.2) ? | Hikashop WaitList notification Plug (5.0.2) ? | Hikashop Payza Payment Plugin (5.0.2) ? | Hikashop Alipay Payment Plugin (5.0.2) ? | Hikashop SIPS ATOS Payment Plugin (5.0.2) ? | Hikashop ATOS SIPS 2.0 Payment Plug (5.0.2) ? | Hikashop Authorize.net Payment Plug (5.0.2) ? | Hikashop Bank Transfer Payment Plug (5.0.2) ? | Hikashop Be2Bill Payment Plugin (5.0.2) ? | Hikashop Beanstream Payment Plugin (5.0.2) ? | Hikashop Bluepaid Payment Plugin (5.0.2) ? | Hikashop Borgun payment plugin (5.0.2) ? | Hikashop CardSave Payment Plugin (5.0.2) ? | Hikashop Check Payment Plugin (5.0.2) ? | Hikashop CyberMuth CIC Payment Plug (5.0.2) ? | Hikashop Collect On Delivery Paymen (5.0.2) ? | Hikashop Common Joomla Payment API (5.0.2) ? | Hikashop Credit Card Payment Plugin (5.0.2) ? | Hikashop ePay Payment Plugin (5.0.2) ? | Hikashop eSelect Payment Plugin (5.0.2) ? | Hikashop eWAY Payment Plugin (5.0.2) ? | Hikashop FirstData Payment Plugin (5.0.2) ? | Hikashop HSBC Payment Plugin (5.0.2) ? | Hikashop iPayDNA Payment Plugin (5.0.2) ? | Hikashop iVeri Payment Plugin (5.0.2) ? | Hikashop MasterCard Internet Gatewa (5.0.2) ? | Mollie Payment for HikaShop (1.1.6) 1 | Hikashop Monetico Payment Plugin (5.0.2) ? | Hikashop Moneybookers Payment Plugi (5.0.2) ? | Hikashop Nets NETAXEPT Payment Plug (5.0.2) ? | Ogone Payment Plugin (5.0.2) ? | Hikashop Paybox Plugin (5.0.2) ? | Hikashop Paygate Payment Plugin (5.0.2) ? | Hikashop PayJunction Payment Plugin (5.0.2) ? | Hikashop Payment Express Payment Pl (5.0.2) ? | Hikashop Paypal (legacy) Payment Pl (5.0.2) ? | Hikashop Paypal Advanced payment pl (5.0.2) ? | Hikashop Paypal Checkout Payment (1.0.0) ? | Hikashop Paypal Express Checkout Pa (5.0.2) ? | Hikashop Paypal Website Payments Pr (5.0.2) ? | Hikashop Paypal Pro Payment Plugin (5.0.2) ? | Hikashop PayPlug payment plugin (5.0.2) ? | Hikashop PayPlug v2 payment plugin (5.0.2) ? | Hikashop PayU India Payment Plugin (5.0.2) ? | Hikashop Postfinance Payment Plugin (5.0.2) ? | Hikashop Purchase Order Payment Plu (5.0.2) ? | Hikashop PaymentExpress (PxPay) Plu (5.0.2) ? | Hikashop Servired Payment Plugin (5.0.2) ? | Hikashop UserPoints Payment Plugin (5.0.2) ? | Hikashop Virtual Merchant (Elavon) (5.0.2) ? | Hikashop Western Union Payment Plug (5.0.2) ? | Hikashop westpacapi Payment Plugin (1.0) ? | Hikashop WorldNetTPS Payment Plugin (5.0.2) ? | Hikashop Australia Post eDeliver Sh (5.0.2) ? | Hikashop CANPAR Shipping Plugin (1.0.0) ? | Hikashop FedEx Shipping Plugin (5.0.2) ? | Hikashop Manual Shipping Plugin (5.0.2) ? | Hikashop UPS (legacy) Shipping Plug (5.0.2) ? | Hikashop UPS OAuth Shipping Plugin (5.0.2) ? | Hikashop USPS Shipping Plugin (5.0.2) ? | plg_installer_dpcalendar (8.14.2) 1 | plg_installer_jce (2.9.58) 1 | JA Filter Plugin - Hikashop (2.1.0) 1 | plg_privacy_dpcalendar (8.14.2) 1 | PLG_QUICKICON_AKEEBABACKUP (9.9.6) 1 | HikaShop Quick Icon (5.0.2) ? | plg_quickicon_jce (2.9.58) 1 | Search - Hikashop Categories/Manufa (5.0.2) ? | Search - Hikashop Products (5.0.2) ? | plg_search_sppagebuilder (3.8.9) 0 | Slider CK - Folder (2.0.0) 1 | SP Simple Portfolio - SP Page Build (3.8.9) ? | PLG_SYSTEM_ARTICLESANYWHERE (16.0.3) 1 | HikaShopCustom Price plugin (5.0.2) ? | System - GDPR (2.14) 1 | System - Helix Ultimate Framework (2.1.1) 1 | System - HikaShop Affiliate (5.0.2) ? | Hikashop Google Analytics Plugin (5.0.2) ? | Hikashop Geolocation Plugin (5.0.2) ? | System - HikaShop Mass Action (5.0.2) ? | HikaShop Payment Notification plugi (5.0.2) ? | HikaShop Product TAG translation (5.0.2) ? | Hikashop Product Tag (5.0.2) ? | Hikashop Registration Redirect Plug (5.0.2) ? | HikaShop Google Dynamic Remarketing (5.0.2) ? | System - Hikashop Social Plugin (5.0.2) ? | User - HikaShop (5.0.2) ? | plg_system_jce (2.9.58) 1 | plg_system_jcemediabox (2.2.1) 1 | Hikashop - Mijoshop Fallback Redire (5.0.2) ? | PLG_SYSTEM_MODULESANYWHERE (8.1.0) 1 | Hikashop no SSL outside checkout Pl (5.0.2) ? | plg_system_osmylicensesmanager (2.0.17) 1 | Hikashop - Redshop Fallback Redirec (5.0.2) ? | PLG_SYSTEM_REGULARLABS (24.1.10020) 1 | System - Slider CK (2.3.0) 1 | System - SP PageBuilder (3.8.9) 1 | System - SP Page Builder Pro Update (3.8.9) ? | PLG_SYSTEM_SYW (2.5.0) 1 | plg_system_t4 (2.4.2) 1 | Hikashop - VirtueMart Fallback Redi (5.0.2) ? | plg_user_dpcalendar (8.14.2) 1 |

Templates :: Site :: cassiopeia (1.0) 1 | ja_rights (1.1.2) 1 | ja_stark (2.1.0) 1 | shaper_helixultimate (2.1.1) 1 | t4_bs5_blank (1.1. 1 |
Templates :: Admin :: atum (1.0) 1 |

[AMurray]

A few checks to see if you need to update your JoomlArt templates such as JA Rights to 1.2.0 (for Joomla 5 released Oct 2023), your version 1.1.2 released Sept 2023 or JA _Stark to 2.1.2 (updated released April 2024 - support for Joomla 5.1.x) or T4_bs5_blank may need an update. Check JoomlArt website.

If not using any of those templates uninstall them.

Also you're using a mix of frameworks (e.g. T4 and Helix) to support those JA templates and Helix ultimate. May be causing conflicts and resulting in the 500 error. For instance if only using the T4 framework and the JA templates then remove the Helix framework and Helix Ultimate template, or vice versa, remove the T4 framework and templates if only using Helix.

Also to display errors on screen change the value of Display Errors: 0 to Display Errors: 1.