Couldn't resolve host 'update.joomla.org'

npoctotehb · Post by **npoctotehb** » Thu Apr 24, 2014 8:35 am

Hello, my site have that problem.
Joomla 3.2.3
When i click on link in control panel i have message
Couldn't resolve host 'update.joomla.org'
and can't check update, and when i try to resolve IP for update.joomla.org
i have error... "cant resolve ip for update.joomla.org".
but when i open update.joomla.org in browser i see folders and can download files from they.
My hosting provider say that they too can't resolve ip for update.joomla.org,
and it's problem with DNS that maintaining joomla.org.
Please help!

brian · Post by **brian** » Thu Apr 24, 2014 9:09 am

Hi

Sorry to report but there is currently an issue effecting the site that is causing some users to be unable to reach the update site. It is being worked on.

Post by **toivo** » Thu Apr 24, 2014 9:14 am

My hosting provider say that they too can't resolve ip for update.joomla.org, and it's problem with DNS that maintaining joomla.org.

Your web server uses the same DNS server settings as the people you spoke to. A detailed DNS report for update.joomla.org shows a couple of failed checks, but that normally does not stop the domain from resolving, like you saw when you browsed to that domain.

If you do not want to update your site manually, you should consider changing providers.

brian · Post by **brian** » Thu Apr 24, 2014 9:15 am

@toivo there is a problem at the Joomla end as reported by Michael Babker of the PLT

Post by **toivo** » Thu Apr 24, 2014 9:25 am

OK, understood, that it is temporary only. My updates were working all right just now.

I did not see any reports or notes - where was it published?

npoctotehb · Post by **npoctotehb** » Thu Apr 24, 2014 9:26 am

and what i must do?
I cant manage my template, when i click on link to manage template system give me same error.

brian · Post by **brian** » Thu Apr 24, 2014 9:26 am

I saw michael mention it on twitter
https://twitter.com/mbabker/status/459190509073084416
https://twitter.com/mbabker/status/459200387875360768

npoctotehb · Post by **npoctotehb** » Thu Apr 24, 2014 9:27 am

template make's on Gantry

npoctotehb · Post by **npoctotehb** » Thu Apr 24, 2014 9:28 am

ok i'll wait thanks!

Post by **toivo** » Thu Apr 24, 2014 9:31 am

Thanks @brianteeman, I was following @joomla but perhaps I should keep the app loaded, too

Post by **toivo** » Thu Apr 24, 2014 10:45 am

According a tweet from @joomla, the update server is now running normally.

@npoctotehb, please check if your site can now access update.joomla.org

npoctotehb · Post by **npoctotehb** » Thu Apr 24, 2014 12:11 pm

Still can't resolv host name update.joomla.org...
Nothing changed.

bpdjoomla · Post by **bpdjoomla** » Thu Apr 24, 2014 1:02 pm

hello - a newbie with great here mentioned problems is greeting.

so what about the current problems with the joomla update server

?
unfortunately, i can hear nothing new, although the problem still exists on many websites !!!!

please inform us about the news, because I have already made my provider completely crazy

and they are not the problem as it seems. $:-\$
thx a lot.
bpd

npoctotehb · Post by **npoctotehb** » Fri Apr 25, 2014 6:09 am

Now all work normal!
Host found!
Update available)))

Thanks for your fast work!

INEEDHELPPLEASE · Post by **INEEDHELPPLEASE** » Sat Apr 26, 2014 2:18 am

I am still having this issue? Is there any official news yet? Did I miss it, cause I still have this problem.

bpdjoomla · Post by **bpdjoomla** » Sat Apr 26, 2014 9:06 am

good morning.
i'v had this issue too but now the website is still working again. but how can this happen

???????????????
an absolutely strange phenomenon and i will hope it will never happen again because otherwise i'm going back to websites which are programmed in html !!!!!!
nice weekend.

pgb · Post by **pgb** » Tue Apr 29, 2014 12:56 am

Are these DNS issues still ongoing? Still having issues accessing the update server from all of my sites.

http://dnscheck.pingdom.com/?domain=update.joomla.org

sovainfo · Post by **sovainfo** » Tue Apr 29, 2014 7:12 am

Looks like they are happening again.

drjjw · Post by **drjjw** » Wed Apr 30, 2014 5:59 pm

I am getting this on one server, not another:

Couldn't resolve host 'update.joomla.org'

Jordan

sovainfo · Post by **sovainfo** » Wed Apr 30, 2014 7:41 pm

Probably to busy, still having problem.

bpdjoomla · Post by **bpdjoomla** » Fri May 02, 2014 9:48 am

don't be angry, but .... still having problems .....

???
don't get me wrong: i love joomla and i appreciate the work of the developers very much , but how is this going on and .... does this possibly happen again ?
greetings

mbabker · Post by **mbabker** » Fri May 02, 2014 12:00 pm

We're working with our hosts to try and resolve the issue. It appears to be a regional issue with the CDN that site is connected to.

naud · Post by **naud** » Sun May 11, 2014 12:05 pm

Hi,

I still cannot use (for almost 3 weeks) the Joomla Update component. And I cannot open my Template to alter any settings. I use a Rockettheme Gantry template. is there any chance that this problem will be solved? Haven't noticed any progression lately.

Greetings, N.

The Joomla! Forum™

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