CSS not loading after upgrade Joomla from 3.7.4 to 3.8.10

[simacektomas]

Hello,

i'm quite not skilled with Joomla but after i upgraded Joomla website from 3.7.4 to 3.8.10 (successfully) there are no CSS styles and one Notice message (after i enable it in php.ini).

Notice: Undefined variable: socialIcons <website_root>/plugins/system/jsntplframework/libraries/joomlashine/template/helper.php on line 687

Before upgrade everything is working fine and after update only administration console is working fine (CSS and everything). Any idea where the problem could be ?

PHP 7.0.30

Thanks
Tomas

[wojsmol]

Hi
Please run viewtopic.php?f=714&t=793531 and post the result. Additionally jsntplframework system plugin must be updated .

[simacektomas]

So i downloaded the script a run it. Here is the result.

Joomla! Instance :: Joomla! 3.8.10-Stable (Amani) 26-June-2018
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (644) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 3.8
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 0 | SEF ReWrite: 0 | .htaccess/web.config: Yes | GZip: 0 | Cache: 1 | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: 0 | FTP Layer: 0 | Proxy: 0 | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: 0 | SSL: 0 | Error Reporting: default | Site Debug: 0 | Language Debug: 0 | Default Access: 1 | Unicode Slugs: 0 | dbConnection Type: mysqli | PHP Supports J! 3.8.10: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 4.10.0-38-generic | Technology: x86_64 | Web Server: Apache/2.4.18 (Ubuntu) | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 15.72 GiB |

PHP Configuration :: Version: 7.0.30-0ubuntu0.16.04.1 | PHP API: apache2handler | Session Path Writable: Yes | Display Errors: 1 | Error Reporting: 22527 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 2M | Max. POST Size: 8M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 128M

Database Configuration :: Version: 5.7.22-0ubuntu0.16.04.1 (Client:mysqlnd 5.0.12-dev - 20150407 - $Id: b5c5906d452ec590732a93b051f3827e02749b83 $) | Host: --protected-- (--protected--) | Localhost: Yes | Collation: utf8_general_ci (Character Set: utf8) | Database Size: 73.39 MiB | #of Tables: 117

PHP Extensions :: Core (7.0.30-0ubuntu0.16.04.1) | date (7.0.30-0ubuntu0.16.04.1) | libxml (7.0.30-0ubuntu0.16.04.1) | openssl (7.0.30-0ubuntu0.16.04.1) | pcre (7.0.30-0ubuntu0.16.04.1) | zlib (7.0.30-0ubuntu0.16.04.1) | filter (7.0.30-0ubuntu0.16.04.1) | hash (1.0) | Reflection (7.0.30-0ubuntu0.16.04.1) | SPL (7.0.30-0ubuntu0.16.04.1) | session (7.0.30-0ubuntu0.16.04.1) | standard (7.0.30-0ubuntu0.16.04.1) | apache2handler () | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: b5c5906d452ec590732a93b051f3827e02749b83 $) | PDO (7.0.30-0ubuntu0.16.04.1) | xml (7.0.30-0ubuntu0.16.04.1) | calendar (7.0.30-0ubuntu0.16.04.1) | ctype (7.0.30-0ubuntu0.16.04.1) | dom (20031129) | exif (7.0.30-0ubuntu0.16.04.1) | fileinfo (1.0.5) | ftp (7.0.30-0ubuntu0.16.04.1) | gettext (7.0.30-0ubuntu0.16.04.1) | iconv (7.0.30-0ubuntu0.16.04.1) | json (1.4.0) | mysqli (7.0.30-0ubuntu0.16.04.1) | pdo_mysql (7.0.30-0ubuntu0.16.04.1) | Phar (2.0.2) | posix (7.0.30-0ubuntu0.16.04.1) | readline (7.0.30-0ubuntu0.16.04.1) | shmop (7.0.30-0ubuntu0.16.04.1) | SimpleXML (7.0.30-0ubuntu0.16.04.1) | sockets (7.0.30-0ubuntu0.16.04.1) | sysvmsg (7.0.30-0ubuntu0.16.04.1) | sysvsem (7.0.30-0ubuntu0.16.04.1) | sysvshm (7.0.30-0ubuntu0.16.04.1) | tokenizer (7.0.30-0ubuntu0.16.04.1) | wddx (7.0.30-0ubuntu0.16.04.1) | xmlreader (7.0.30-0ubuntu0.16.04.1) | xmlwriter (7.0.30-0ubuntu0.16.04.1) | xsl (7.0.30-0ubuntu0.16.04.1) | Zend OPcache (7.0.30-0ubuntu0.16.04.1) | Zend Engine (3.0.0) |
Potential Missing Extensions :: zip | curl | mbstring | mcrypt |
Disabled Functions :: pcntl_alarm | pcntl_fork | pcntl_waitpid | pcntl_wait | pcntl_wifexited | pcntl_wifstopped | pcntl_wifsignaled | pcntl_wifcontinued | pcntl_wexitstatus | pcntl_wtermsig | pcntl_wstopsig | pcntl_signal | pcntl_signal_dispatch | pcntl_get_last_error | pcntl_strerror | pcntl_sigprocmask | pcntl_sigwaitinfo | pcntl_sigtimedwait | pcntl_exec | pcntl_getpriority | pcntl_setpriority | |

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No

Apache Modules :: core | mod_so | mod_watchdog | http_core | mod_log_config | mod_logio | mod_version | mod_unixd | mod_access_compat | mod_alias | mod_auth_basic | mod_authn_core | mod_authn_file | mod_authz_core | mod_authz_host | mod_authz_user | mod_autoindex | mod_deflate | mod_dir | mod_env | mod_filter | mod_mime | prefork | mod_negotiation | mod_php7 | mod_setenvif | mod_status | Apache/2.4.18 (Ubuntu) |
Potential Missing Modules :: mod_rewrite | mod_expires | mod_security | mod_evasive | mod_dosevasive | mod_ssl | mod_qos | mod_userdir |

Core Folders :: images/ (744) | components/ (744) | modules/ (744) | plugins/ (744) | language/ (744) | templates/ (744) | cache/ (744) | logs/ (744) | tmp/ (744) | administrator/components/ (744) | administrator/modules/ (744) | administrator/language/ (744) | administrator/templates/ (744) | administrator/logs/ (744) |

Elevated Permissions (First 10) ::

Database statistics :: Uptime: 1914 | Threads: 1 | Questions: 1370 | Slow queries: 0 | Opens: 723 | Flush tables: 1 | Open tables: 309 | Queries per second avg: 0.715 |

Components :: SITE ::
Core :: com_wrapper (3.0.0) 1 | com_mailto (3.0.0) 1 |
3rd Party::

Components :: ADMIN ::
Core :: com_joomlaupdate (3.6.2) 1 | com_associations (3.7.0) 1 | com_checkin (3.0.0) 1 | com_admin (3.0.0) 1 | com_tags (3.1.0) 1 | com_cache (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_cpanel (3.0.0) 1 | com_languages (3.0.0) 1 | com_templates (3.0.0) 1 | com_users (3.0.0) 1 | com_media (3.0.0) 1 | com_banners (3.0.0) 1 | com_search (3.0.0) 1 | com_fields (3.7.0) 1 | com_content (3.0.0) 1 | com_login (3.0.0) 1 | com_messages (3.0.0) 1 | com_installer (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_categories (3.0.0) 1 | com_redirect (3.0.0) 1 | com_finder (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_menus (3.0.0) 1 | com_config (3.0.0) 1 | com_modules (3.0.0) 1 | com_plugins (3.0.0) 1 | com_ajax (3.2.0) 1 |
3rd Party:: com_arkeditor (1.9.0) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | TreeLink (1.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Unknown (0.1) 1 | Ark Editor Update Module (1.0.0) 1 | Ark Editor Vote Module (1.0.0) 1 | Ark Editor Pro Module (1.0.0) 1 | Ark Editor Control Panel (1.0.0) 1 | Ark Editor Statistical Module (1.0.0) 1 | Akeeba (6.1.1) 1 |

Modules :: SITE ::
Core :: mod_custom (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_articles_category (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_articles_news (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_wrapper (3.0.0) 1 | mod_login (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_search (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_users_latest (3.0.0) 1 |
3rd Party:: Custom Inline HTML (1.0) 1 | MOD_VISITORCOUNTER (3.3.0) 1 |

Modules :: ADMIN ::
Core :: mod_custom (3.0.0) 1 | mod_version (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_latest (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_status (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_title (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_login (3.0.0) 1 | mod_toolbar (3.0.0) 1 |
3rd Party:: Ark Editor Update Module (1.0.0) 1 | Ark Editor Vote Module (1.0.0) 1 | Ark Editor Pro Module (1.0.0) 1 | Ark Editor Control Panel (1.0.0) 1 | Ark Editor Statistical Module (1.0.0) 1 |

Plugins :: SITE ::
Core :: plg_fields_integer (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_tags (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_user_profile (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_contactcreator (3.0.0) 0 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | plg_installer_webinstaller (1.1.1) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_system_fields (3.7.0) 1 | plg_system_redirect (3.0.0) 0 | plg_system_remember (3.0.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_stats (3.5.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_log (3.0.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_p3p (3.0.0) 0 | plg_system_languagecode (3.0.0) 0 | plg_system_sef (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_languagefilter (3.0.0) 0 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_captcha_recaptcha (3.4.0) 0 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_cookie (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_vote (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_loadmodule (3.0.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 |
3rd Party:: Installer - Arkeditor (1.0) 1 | plg_quickicon_akeebabackup (1.0) 1 | Quick Icon - Ark Editor (3.0.0) 1 | Extension - Arkeditor (1.0) 1 | Extension - Inline editing Plu (1.0) 1 | System - ARK k2ExtraFields (1.0) 1 | System - Typography by ARK (1.0) 1 | System - Ark Bootstrap (1.0) 1 | plg_system_jsntplframework (3.1.6) 1 | PLG_SYSTEM_AKEEBAUPDATECHECK_T (1.1) 1 | System - ArkEditor Modal plugi (1.0) 1 | System - Inline History (1.0) 1 | System - Reset SEF Base (3.0) 1 | System - Inline content editin (1.0) 1 | System - AntiCopy (2.0.0) 1 | System - Inline HTML Module Ve (1.0) 1 | System - ArkMedia Table Observ (1.0) 1 | PLG_SYSTEM_BACKUPONUPDATE_TITL (3.7) 1 | System - ARK Versions (1.0) 1 | System - Joomla Media Manager (1.0) 1 | ArkEditor - About (1.0) 1 | ArkEditor - Notification (1.0) 1 | ArkEditor - XML (1.0) 1 | ArkEditor - HTML5 Video (1.0) 1 | ArkEditor - Close (1.0) 1 | ArkEditor - Image Manager (1.0) 1 | ArkEditor - Line Utilites (1.0) 1 | ArkEditor - TreeLink (1.0) 1 | ArkEditor - Document (1.0) 1 | ArkEditor - Magicline (1.0) 1 | ArkEditor - Core CSS (1.0) 1 | ArkEditor - UI Header (1.0) 1 | ArkEditor - Toolbar Switcher (1.0) 1 | ArkEditor - Drag and Drop Hand (1.0) 1 | ArkEditor - PageBreak (1.0) 1 | ArkEditor - Focus Manager (1.0) 1 | ArkEditor - Auto Stylesheet Pa (1.0) 1 | ArkEditor - ARK Media Button (1.0) 1 | ArkEditor - Link (1.0) 1 | ArkEditor - Styles Override (1.0) 1 | ArkEditor - Notification Aggre (1.0) 1 | ArkEditor - Content CSS (1.0) 1 | ArkEditor - HTML5 Audio (1.0) 1 | ArkEditor - Browse Browser (1.0) 1 | ArkEditor - SEF Resource Proce (1.0) 1 | ArkEditor - Email (1.0.1) 1 | ArkEditor - QuickTable (1.0) 1 | ArkEditor - Pre-loader (1.0) 1 | ArkEditor - Versions (1.0) 1 | ArkEditor - Widget (1.0) 1 | ArkEditor - Ajax (1.0) 1 | ArkEditor - Paragraph Data Pro (1.0) 1 | ArkEditor - Browse Popup (1.0) 1 | ArkEditor - Styles combo (1.0) 1 | ArkEditor - XML Templates (1.1) 1 | ArkEditor - Inline Save conten (1.0) 1 | ArkEditor - Inline AutoSave co (1.0) 1 | ArkEditor - Table Definition (1.0) 1 | ArkEditor - ARK Media (1.0) 1 | ArkEditor - ReadMore (1.0) 1 | ArkEvents - ArkEditor modal pl (1.1) 1 | ArkEvents - Paste From Word (1.0) 1 | ArkEvents - ArkEditor configur (1.1) 1 | ArkEvents - ArkEditor core plu (1.0) 1 | ArkEvents - ArkEditor Magiclin (1.1) 1 | ArkEvents - ArkEditor Element (1.1) 1 | ArkEvents - ArkEditor extra pl (1.0) 1 | ArkEvents - ArkEditor Load Com (1.0) 1 | ArkEvents - ArkEditor Envirome (1.1) 1 | ArkEvents - Load Mobile Toolba (1.0) 1 | ArkEvents - Auto CSS Filter pl (1.0) 1 | ArkEvents - Autostylesheet Fil (1.0) 1 | ArkEvents - ArkEditor acl plug (1.1) 1 | Ajax - Inline Mode State liste (1.0) 1 | Ajax - Arktypography (1.0) 1 | Ajax - Arktemplates (1.0) 1 | Ajax - Arkbootstrap (1.0) 1 | Ajax - Inline content editing (1.0.2b) 1 | Ajax - TreeLink (1.0) 1 | Inline - Arkeditor (1.0) 1 | plg_editors_tinymce (4.5. 1 | plg_editors_codemirror (5.38.0) 1 | Editor - ARKEditor (1.9.0) 1 | Content - Inline content editi (1.0) 1 | Content - Inline content editi (1.0) 1 | Content - ARK Redirect Plugin (1.0) 1 |

Templates :: SITE :: beez3 (3.1.0) 1 | protostar (1.0) 1 | jsn_epic_free (6.2.1) 1 |
Templates :: ADMIN :: hathor (3.0.0) 1 | isis (1.0) 1 |

[wojsmol]

Hi
1. Do you have a backup created BEFORE you run update to 3.8.10? I ask because basing on the FPA results update of your website was unsuccessful.
2. This php settings must be changed:
Max. Upload Size: 2M -> 64M
Max. POST Size: 8M -> 64M
Max. Input Time: 60 -> 120 (at least temporary during update)
Max. Execution Time: 30 -> 120 (at least temporary during update)
Additionally this php extensions must be enabled: zip, curl, mbstring

[simacektomas]

Yes i have both DB backup and root files backup. What in the FPA result makes you think update was unsuccessful ? I am sure that the administrator console status after update was successful. So i will try to change these settings and do the update again.

EDIT: Still same problem after restoring DB and site from backup files with changed settings and enabled extensions.

[wojsmol]

Hi
Before you run the update again please restore the backup to new empty folder and new empty database. I think that the update most likely not succeeded become php settings shown in the FPA and quoted in my previous post are very low, and in 3.8.0 there were quite a few changes to the files and the database that required more resources.

[simacektomas]

Hi,

i already did that but the error is still the same as in first post. No CSS styles loaded, no content loaded besides some navigation panels.

[wojsmol]

Hi
Please update jsntplframework system plugin - this is most likely the souse of front-end issues.