Can't update 3.4.3 to 3.6.5

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racot
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Can't update 3.4.3 to 3.6.5

Post by racot » Thu Jul 12, 2018 10:20 pm

joomla_update.logs:

#
#<?php die('Forbidden.'); ?>
#Date: 2018-07-12 22:00:59 UTC
#Software: Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

#Fields: datetime priority clientip category message
2018-07-12T22:00:59+00:00 INFO 84.75.200.90 update Update started by user Super User (92). Old version is 3.4.3.
2018-07-12T22:01:00+00:00 INFO 84.75.200.90 update Downloading update file from https://downloads.joomla.org/cms/joomla ... ackage.zip.
2018-07-12T22:01:08+00:00 INFO 84.75.200.90 update File Joomla_3.6.5-Stable-Update_Package.zip successfully downloaded.
2018-07-12T22:01:08+00:00 INFO 84.75.200.90 update Starting installation of new version.
2018-07-12T22:03:53+00:00 INFO 84.75.200.90 update Update started by user Super User (92). Old version is 3.4.3.
2018-07-12T22:03:54+00:00 INFO 84.75.200.90 update File Joomla_3.6.5-Stable-Update_Package.zip successfully downloaded.
2018-07-12T22:03:54+00:00 INFO 84.75.200.90 update Starting installation of new version.


On the ui it shows next error: "The archive file is corrupt, truncated or archive parts are missnig.", but file is uploaded to tmp folder, and it has full size. Tried with Upload & update tab - same result. Tried to fix permissions.

Don't know what to do and how to fix, help pls.
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sozzled
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Re: Can't update 3.4.3 to 3.6.5

Post by sozzled » Thu Jul 12, 2018 11:20 pm

Searching Google for the message "The archive file is corrupt, truncated or archive parts are missing" finds a several solutions for this problem. Here are two examples: These examples may provide you with some clues to explain what is going wrong. Something that you may want to double-check is whether you have a sufficiently large enought allocation for the settings upload_max_filesize and post_max_size; typically, these values should exceed 8Mb and the second of these two should be greater than the first. I hoe this helps.
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racot
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Re: Can't update 3.4.3 to 3.6.5

Post by racot » Fri Jul 13, 2018 7:51 am

sozzled wrote:Searching Google for the message "The archive file is corrupt, truncated or archive parts are missing" finds a several solutions for this problem. Here are two examples: These examples may provide you with some clues to explain what is going wrong. Something that you may want to double-check is whether you have a sufficiently large enought allocation for the settings upload_max_filesize and post_max_size; typically, these values should exceed 8Mb and the second of these two should be greater than the first. I hoe this helps.
ty for answer,
that config is set to 50MB, do you have any other ideas? probably i can check some logs?

what i noticed, update was never working, before i did clean install on subdomain, restoring db, and swaping servers, from main to sub. But it's taking time, and i want to do it - just pressing the button update.

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sozzled
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Re: Can't update 3.4.3 to 3.6.5

Post by sozzled » Fri Jul 13, 2018 8:12 am

Do I have any other ideas? Yes. Use the Forum Post Assistant: the link and instructions are in the pink area near the top of this page. If the Joomla! Update component has "never worked" for you, and you are using J! 3.4.3, then you are using software that is three years old and a few dozen releases outdated. No telling what other problems you're having.

The longer you take to provide the Forum Post Assistant report, the longer it will take to answer your questions. Good luck. ;)
https://www.kuneze.com/blog
Former member of Kunena project team
If you think I’m wrong then say “I think you're wrong.” If you say “You’re wrong!”, how do you know?

racot
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Re: Can't update 3.4.3 to 3.6.5

Post by racot » Fri Jul 13, 2018 8:15 am

How to close post? It's fixed now.

Sadly i don't know what exatly i did, but i changed few things, all changes was done using hosting admin tools.
1) Changed php to 5.6
2) Enabled turbo mode for scripts execution (feature on hosting - which gives more cpu/ram/time resources for script exectutions for a limited time 2hours in my case)
3) Changed "tmp, log" path to full using hosting adm tools (i didn't know that they provide such functionality) - this one i saw in some comments that it could lead to errors if not full path, but i saw update file was uploaded to server physically, i saw it using ftp... But seems like this step was needed to fix issues with installation
4) Removed BOM character on configuration file using hosting adm tools

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sozzled
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Re: Can't update 3.4.3 to 3.6.5

Post by sozzled » Fri Jul 13, 2018 8:22 am

... the longer it takes for you to provide the report from the Forum Post Assistant, the longer it will take to answer your questions ...
https://www.kuneze.com/blog
Former member of Kunena project team
If you think I’m wrong then say “I think you're wrong.” If you say “You’re wrong!”, how do you know?


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