Joomla 2.5.28 to 3.5 update crashed the site Topic is solved

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Devistator
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Joomla 2.5.28 to 3.5 update crashed the site

Post by Devistator » Mon Jan 14, 2019 8:55 pm

I tried to update Joomla 2.5.28 to 3.5 via CP and at some point the update disconnected me from the site.
The ability to log in into the administrator was gone as the website.
I tried to restore the numerous times via CP and 2 different restore points (weekly and monthly) without any success.
Receiving error 500 when trying to reach the site and/or website admin page.
Tried to copy the Joomla 2.5.28 core files to public folder as suggested in some post but the suggestion didn't help.
Please advise.
Sincerely,
L.T.
Last edited by toivo on Tue Jan 15, 2019 6:51 pm, edited 1 time in total.
Reason: ,mod note: fixed typo in subject on request

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mjparadac
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Re: Joomla 2.2.58 to 3.5 update crashed the site

Post by mjparadac » Mon Jan 14, 2019 9:23 pm

Hello Devistator
Have you tried to reestablish the site manually?
Reinstalling some old version and the database?
Check the PHP version you are using.

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Devistator
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Re: Joomla 2.2.58 to 3.5 update crashed the site

Post by Devistator » Mon Jan 14, 2019 9:36 pm

I tried but without success.
I replaced all the core files with the fresh install one and then tried to restore again.
I got to the point of running brand new Joomla 2.2.58 but as soon as I tried to restore the original site from the hosted backup I got the same error 500.
PHP reverted to PHP 5.4 (Single php.ini) (the original one that worked 3 days ago before the update)

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Re: Joomla 2.2.58 to 3.5 update crashed the site

Post by Webdongle » Mon Jan 14, 2019 10:09 pm

How are you restoring your site? Roll back or replace files? If replace files then you need to remove the failing files first and you need to restore the database.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein

Devistator
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Re: Joomla 2.2.58 to 3.5 update crashed the site

Post by Devistator » Mon Jan 14, 2019 10:22 pm

I guess that the backup is rolling back the files to previous date, monthly BU, Weekly and daily.

Devistator
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Re: Joomla 2.2.58 to 3.5 update crashed the site

Post by Devistator » Mon Jan 14, 2019 10:32 pm

Unable to use Akeeba Backup since the original site is down.
Can't even log in as administrator.

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sozzled
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Re: Joomla 2.2.58 to 3.5 update crashed the site

Post by sozzled » Mon Jan 14, 2019 11:05 pm

Unnecessary to login to a website in order to retrieve Akeeba Backup file(s). The backup [.JPA] files are normally stored in the J! file system in the folder ../administrator/components/com_akeeba/backup unless you put them somewhere else.
https://www.kuneze.com/blog
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Re: Joomla 2.2.58 to 3.5 update crashed the site

Post by leolam » Tue Jan 15, 2019 2:09 am

What is CP you use for backups?

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Re: Joomla 2.2.58 to 3.5 update crashed the site

Post by Devistator » Tue Jan 15, 2019 3:16 pm


Devistator
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Re: Joomla 2.5.28 to 3.5 update crashed the site

Post by Devistator » Tue Jan 15, 2019 8:29 pm

Fixed - restored to previous state by freelance programmer
Thanks for your help.


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