Contact Us menu item

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daaaon
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Contact Us menu item

Post by daaaon » Sat Oct 12, 2019 11:14 pm

Have setup and am receiving an email, only info in email is "message" info. Info for name, email address and subject is missing. How do I change so these fields show up in email?
Last edited by toivo on Sun Oct 13, 2019 2:12 pm, edited 1 time in total.
Reason: mod note: moved from 3.x Extensions

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Per Yngve Berg
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Re: Contact Us menu item

Post by Per Yngve Berg » Sun Oct 13, 2019 9:02 am

Are you using the core contact component?

To rule out any template issue, try it with the Protostar template.

daaaon
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Re: Contact Us menu item

Post by daaaon » Sun Oct 13, 2019 1:18 pm

I am using Protostar template and core component (not an extension).
Also when I copy email to self it also only displays message info.
More digging and how I understand process is that an attachment should be included in email with this info, is this right/

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toivo
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Re: Contact Us menu item

Post by toivo » Wed Oct 16, 2019 2:28 am

daaaon wrote:Also when I copy email to self it also only displays message info.
The sender contact details are normally included in the email, too.

Instead of bumping and cross posting, please provide more information about the configuration of your website and post the results of the Forum Post Assistant (FPA) by following the instructions from https://forumpostassistant.github.io/docs/.
Toivo Talikka, Global Moderator

daaaon
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Joined: Tue Sep 20, 2016 9:40 pm

Re: Contact Us menu item

Post by daaaon » Thu Oct 17, 2019 11:38 pm

FPA details:
Forum Post Assistant (v1.4.9 (lambrusca) : 17th October 2019 wrote:
Problem Description :: wrote:Contact form not sending all fields in emai lcontact us form
Log/Error Message :: wrote:none
Actions Taken To Resolve wrote:Tried 2 different email servers and same issue,
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.12-Stable (Amani) 24-September-2019
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) | Owner: --protected-- . (uid: /gid: ) | Group: --protected-- (gid: ) | Valid For: 3.9
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.12: Yes | Database Supports J! 3.9.12: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Windows NT | OS Version: 6.3 | Technology: i586 | Web Server: Microsoft-IIS/8.5 | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: No | Free Disk Space : 102.00 GiB |

PHP Configuration :: Version: 7.3.7 | PHP API: cgi-fcgi | Session Path Writable: No | Display Errors: | Error Reporting: 22527 | Log Errors To: C:\Windows\temp\PHP73_errors.log | Last Known Error: 15th October 2019 20:28:48. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 64M | Max. POST Size: 64M | Max. Input Time: 60 | Max. Execution Time: 300 | Memory Limit: 128M

Database Configuration :: Version: 5.1.73-community (Client:mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $) | Host: --protected-- (--protected--) | default Collation: utf8_general_ci (default Character Set: utf8) | Database Size: 7.19 MiB | #of Tables: 148
Detailed Environment :: wrote:PHP Extensions :: Core (7.3.7) | bcmath (7.3.7) | calendar (7.3.7) | ctype (7.3.7) | date (7.3.7) | filter (7.3.7) | hash (7.3.7) | iconv (7.3.7) | json (1.7.0) | SPL (7.3.7) | pcre (7.3.7) | readline (7.3.7) | Reflection (7.3.7) | session (7.3.7) | standard (7.3.7) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $) | tokenizer (7.3.7) | zip (1.15.4) | zlib (7.3.7) | libxml (7.3.7) | dom (20031129) | PDO (7.3.7) | openssl (7.3.7) | SimpleXML (7.3.7) | xml (7.3.7) | wddx (7.3.7) | xmlreader (7.3.7) | xmlwriter (7.3.7) | cgi-fcgi () | mysqli (7.3.7) | mbstring (7.3.7) | gd (7.3.7) | gettext (7.3.7) | curl (7.3.7) | exif (7.3.7) | xmlrpc (7.3.7) | Phar (7.3.7) | soap (7.3.7) | pdo_mysql (7.3.7) | pdo_sqlite (7.3.7) | imap (7.3.7) | tidy (7.3.7) | wincache (2.0.0.8) | Zend Engine (3.3.7) |
Potential Missing Extensions ::

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: No | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (777) | components/ (777) | modules/ (777) | plugins/ (777) | language/ (777) | templates/ (777) | cache/ (777) | logs/ (---) | tmp/ (777) | administrator/components/ (777) | administrator/modules/ (777) | administrator/language/ (777) | administrator/templates/ (777) | administrator/logs/ (777) |

Elevated Permissions (First 10) :: administrator/ (777) | administrator/cache/ (777) | administrator/components/ (777) | administrator/components/com_actionlogs/ (777) | administrator/components/com_actionlogs/controllers/ (777) | administrator/components/com_actionlogs/helpers/ (777) | administrator/components/com_actionlogs/layouts/ (777) | administrator/components/com_actionlogs/libraries/ (777) | administrator/components/com_actionlogs/models/ (777) | administrator/components/com_actionlogs/models/fields/ (777) |
Database Information :: wrote:Database statistics :: Uptime: 452304 | Threads: 1 | Questions: 27506 | Slow queries: 0 | Opens: 2345 | Flush tables: 1 | Open tables: 151 | Queries per second avg: 0.60 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party:: WF_AGGREGATOR_DAILYMOTION_TITLE (2.7.18) ? | WF_AGGREGATOR_VIMEO_TITLE (2.7.18) ? | WF_AGGREGATOR_[youtube]_TITLE (2.7.18) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.7.18) ? | WF_LINKS_JOOMLALINKS_TITLE (2.7.18) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.7.18) ? | WF_LINK_SEARCH_TITLE (2.7.18) ? | WF_ANCHOR_TITLE (2.7.18) ? | WF_ARTICLE_TITLE (2.7.18) ? | WF_AUTOSAVE_TITLE (2.7.18) ? | WF_BROWSER_TITLE (2.7.18) ? | WF_CHARMAP_TITLE (2.7.18) ? | WF_CLEANUP_TITLE (2.7.18) ? | WF_CLIPBOARD_TITLE (2.7.18) ? | WF_CONTEXTMENU_TITLE (2.7.18) ? | WF_DIRECTIONALITY_TITLE (2.7.18) ? | WF_EMOTIONS_TITLE (2.7.18) ? | WF_FONTCOLOR_TITLE (2.7.18) ? | WF_FONTSELECT_TITLE (2.7.18) ? | WF_FONTSIZESELECT_TITLE (2.7.18) ? | WF_FORMATSELECT_TITLE (2.7.18) ? | WF_FULLSCREEN_TITLE (2.7.18) ? | WF_HR_TITLE (2.7.18) ? | WF_IMGMANAGER_TITLE (2.7.18) ? | WF_KITCHENSINK_TITLE (2.7.18) ? | WF_LAYER_TITLE (2.7.18) ? | WF_LINK_TITLE (2.7.18) ? | WF_LISTS_TITLE (2.7.18) ? | WF_MEDIA_TITLE (2.7.18) ? | WF_NONBREAKING_TITLE (2.7.18) ? | WF_PREVIEW_TITLE (2.7.18) ? | WF_PRINT_TITLE (2.7.18) ? | WF_SEARCHREPLACE_TITLE (2.7.18) ? | WF_SOURCE_TITLE (2.7.18) ? | WF_SPELLCHECKER_TITLE (2.7.18) ? | WF_STYLE_TITLE (2.7.18) ? | WF_STYLESELECT_TITLE (2.7.18) ? | WF_TABLE_TITLE (2.7.18) ? | WF_TEXTCASE_TITLE (2.7.18) ? | WF_VISUALBLOCKS_TITLE (2.7.18) ? | WF_VISUALCHARS_TITLE (2.7.18) ? | WF_WORDCOUNT_TITLE (2.7.18) ? | WF_XHTMLXTRAS_TITLE (2.7.18) ? |

Components :: ADMIN ::
Core :: com_actionlogs (3.9.0) 1 | com_admin (3.0.0) 1 | com_ajax (3.2.0) 1 | com_associations (3.7.0) 1 | com_banners (3.0.0) 1 | com_cache (3.0.0) 1 | com_categories (3.0.0) 1 | com_checkin (3.0.0) 1 | com_config (3.0.0) 1 | com_content (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_cpanel (3.0.0) 1 | com_fields (3.7.0) 1 | com_finder (3.0.0) 1 | com_installer (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_languages (3.0.0) 1 | com_login (3.0.0) 1 | com_media (3.0.0) 1 | com_menus (3.0.0) 1 | com_messages (3.0.0) 1 | com_modules (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_plugins (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_privacy (3.9.0) 1 | com_redirect (3.0.0) 1 | com_search (3.0.0) 1 | com_tags (3.1.0) 1 | com_templates (3.0.0) 1 | com_users (3.0.0) 1 |
3rd Party:: Akeeba (6.6.0) 1 | COM_CREATIVECONTACTFORM (4.6.2) 1 | COM_JCE (2.7.18) 1 | com_phocagallery (4.3.18) 1 | com_phocamaps (3.0.8) 1 | com_profiles (1.5.0) 1 |

Modules :: SITE ::
Core :: mod_articles_archive (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_news_adv (1.0.1) 1 | mod_articles_popular (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_search (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_tags_similar (3.1.0) 1 | mod_users_latest (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_wrapper (3.0.0) 1 |
3rd Party:: AS Superfish Menu (1.0.0) 1 | MOD_CREATIVECONTACTFORM_NAME (4.6.2) 1 | Slide Show F5 (1.3.2) 1 | News Show Pro GK5 (1.9.3.8) 1 | mod_phocagallery_image (4.3.11) 1 |

Modules :: ADMIN ::
Core :: mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_logged (3.0.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_quickicon (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_stats_admin (3.0.0) 1 | mod_status (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_title (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_version (3.0.0) 1 |
3rd Party::

Libraries ::
Core ::
3rd Party:: file_fof30 (3.4.5) ? |

Plugins ::
Core :: PLG_ACTIONLOG_JOOMLA (3.9.0) 1 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_captcha_recaptcha (3.4.0) 1 | plg_captcha_recaptcha_invisible (3.8) 1 | plg_content_confirmconsent (3.9.0) 0 | plg_content_emailcloak (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_joomla (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_vote (3.0.0) 0 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_installer_webinstaller (2.0.1) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_tags (3.0.0) 1 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_debug (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_languagefilter (3.0.0) 0 | plg_system_log (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_p3p (3.0.0) 0 | plg_system_privacyconsent (3.9.0) 0 | plg_system_redirect (3.0.0) 0 | plg_system_remember (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_stats (3.5.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_twofactorauth_totp (3.2.0) 1 | plg_twofactorauth_yubikey (3.2.0) 1 | plg_user_contactcreator (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 0 | plg_user_terms (3.9.0) 0 |
3rd Party:: PLG_ACTIONLOG_AKEEBABACKUP (6.6.0) 0 | plg_content_jce (2.7.18) 1 | plg_content_phocagallery (4.3.16) 1 | Phoca Maps Plugin (3.0.5) 1 | plg_editors_codemirror (5.40.0) 1 | plg_editors_jce (2.7.18) 1 | plg_editors_tinymce (4.5.11) 1 | plg_extension_jce (2.7.18) 1 | plg_fields_mediajce (2.7.18) 1 | plg_installer_jce (2.7.18) 1 | plg_quickicon_akeebabackup (6.6.0) 1 | plg_quickicon_jce (2.7.18) 1 | PLG_SYSTEM_AKEEBAUPDATECHECK (6.6.0) 0 | PLG_SYSTEM_BACKUPONUPDATE (6.6.0) 0 | Creative Contact Form (4.6.2) 1 | plg_system_jce (2.7.18) 1 |
Templates Discovered :: wrote:Templates :: SITE :: AS 002037 FREE (3.5.0) 1 | beez3 (3.1.0) 1 | protostar (1.0) 1 | template.copy (1.0) 1 |
Templates :: ADMIN :: hathor (3.0.0) 1 | isis (1.0) 1 |
Last edited by toivo on Thu Oct 17, 2019 11:48 pm, edited 1 time in total.
Reason: mod note: disabled smilies in post Options for readability

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toivo
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Re: Contact Us menu item

Post by toivo » Fri Oct 18, 2019 12:14 am

Both System TMP and Session Path should be writable.

MySQL 5.1.73 - is that really the latest version of MySQL in the IIS 8.5 environment with PHP 7.3.7?
Toivo Talikka, Global Moderator

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toivo
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Posts: 11342
Joined: Thu Feb 15, 2007 5:48 am
Location: Suzhou, China

Re: Contact Us menu item

Post by toivo » Fri Oct 18, 2019 12:27 am

Are you not using the extension Creative Contact Form from Creative Solutions at all?

The numeric value of PHP error reporting is 22527, which filters Strict and Deprecated errors. Change the level of error reporting in Global Configuration from 'Default' to 'Maximum', test the contact form and check the PHP error log.
Toivo Talikka, Global Moderator


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