Various issues after migrating site to another

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carpenterwd
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Various issues after migrating site to another

Post by carpenterwd » Thu Mar 26, 2020 4:29 pm

I built my client's website on my own server. Once complete, I transferred it to theirs. Since the transfer there are odd problems. For example, some of the images don't load (but when I type in the image direct URL it works), SP Pagebuilder crashes when I try to save a change in the backend. The backend admin randomly crashes. I've done some troubleshooting including a clean install and I'm at my witts end. Any insight?

http://www.before5.org

 
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toivo
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Re: Various issues after migrating site to another

Post by toivo » Fri Mar 27, 2020 2:36 am

Welcome to the forum!

Please post the results from the Forum Post Assistant (FPA) by following the instructions at https://forumpostassistant.github.io/docs/ so that our volunteer experts can review the configuration.
Toivo Talikka, Global Moderator

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AMurray
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Re: Various issues after migrating site to another

Post by AMurray » Fri Mar 27, 2020 9:45 am

Did you check the client's server met min. requirements for JOomla, and/or its extensions?
https://downloads.joomla.org/technical-requirements

How did you transfer the site - e.g. with Akeeba Backup and Kickstart?
https://docs.joomla.org/Copying_a_Joomla_website

And, as requested please post the FPA report. It may help to post the FPA report for both the live (your client's) server, and your development server environment so we can spot any differences, as you may not have transferred from/to a like-for-like environment.
Regards,
--------------------------------------------------------------
A Murray
Millennium Falcon - it's the ship that made the Kessel run in less than 12 parsecs! The fastest hunk of junk in the galaxy.

 

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