Creation of module not working

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ourequation
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Creation of module not working

Post by ourequation » Sat Jun 27, 2020 7:10 pm

I am Joomla! 3.9.19 Stable [ Amani ] 2-June-2020 . But suddenly i realized, when i click on module>new module type> custom. It opens up the page to create the module. But when I click on save it simply returns to the normal module dashboard. No entry in database, and the module is not created. Existing modules are being saved. Where can i find the error log. Tried enable debugging mode but did not help. Any insights will be helpful.

 
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Per Yngve Berg
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Re: Creation of module not working

Post by Per Yngve Berg » Sat Jun 27, 2020 7:41 pm

Set Error Report Level to 'maximum'

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Re: Creation of module not working

Post by ourequation » Sat Jun 27, 2020 7:56 pm

modulecreenshot.JPG
Already done sir. But nothing comes up on screen. Saw the logs in public_html/logs nothing there as well. :(
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Re: Saving a new module instance does not seem to work

Post by sozzled » Sat Jun 27, 2020 8:53 pm

I'll take a guess at the problem: it could be a browser issue. Have you tried the same thing using a different web browser (or different web browsers) on the same device and from a different device (or devices).

If the same issue occurs using different web browsers/devices then we can probably eliminate the browser as the issue (but we don't know that yet, do we?). If it's not a browser issue then we don't know what the site owner knows but the Forum Post Assistant report posted here in this topic may give us some further clues.

ourequation wrote:
Sat Jun 27, 2020 7:10 pm
Where can i find the error log?
It depends on how PHP has been configured. Normally the error log is a file in the website's "root folder" (the same folder where you'll find the file configuration.php) named error_log. If there are no errors the will be no file; if there are errors, they will be written to error_log (it's just a text file that you can open in something like Notepad). :)
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Re: Creation of module not working

Post by ourequation » Sat Jun 27, 2020 9:17 pm

I always work on chrome, tried both on firefox and IE. Same issue...

Enabled FPA for some time. https://www.examsample.com/FPA/fpa-en.php.

Error Log gave another surprise and i have no clue "[27-Jun-2020 16:12:26 America/Chicago] PHP Warning: Version warning: Imagick was compiled against Image Magick version 1654 but version 1650 is loaded. Imagick will run but may behave surprisingly in Unknown on line 0
"

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Re: Creation of module not working

Post by Per Yngve Berg » Sat Jun 27, 2020 9:27 pm

Forum Post Assistant (v1.6.1) : 27-Jun-2020 wrote:
Last PHP Error(s) Reported :: wrote:[27-Jun-2020 16:26:48 America/Chicago] PHP Warning: Version warning: Imagick was compiled against Image Magick version 1654 but version 1650 is loaded. Imagick will run but may behave surprisingly in Unknown on line 0
Basic Environment :: wrote:Joomla! Instance :: Not Found
Joomla! Configured :: Not Found

Host Configuration :: OS: Linux | OS Version: 4.14.146-225.ELK.el6.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br | System TMP Writable: Yes | Free Disk Space : 86.19 GiB |

PHP Configuration :: Version: 7.2.31 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: | Error Reporting: 32759 | Log Errors To: error_log | Last Known Error: 27th June 2020 16:27:00. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 256M | Max. POST Size: 260M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 256M

Database Configuration :: Database Credentials incomplete or not available Nothing to display.
User Privileges : Unknown
Detailed Environment :: wrote:PHP Extensions :: Core (7.2.31) | date (7.2.31) | libxml (7.2.31) | openssl (7.2.31) | pcre (7.2.31) | zlib (7.2.31) | filter (7.2.31) | hash (1.0) | pcntl (7.2.31) | readline (7.2.31) | Reflection (7.2.31) | SPL (7.2.31) | session (7.2.31) | standard (7.2.31) | cgi-fcgi () | bcmath (7.2.31) | bz2 (7.2.31) | calendar (7.2.31) | ctype (7.2.31) | curl (7.2.31) | dom (20031129) | mbstring (7.2.31) | fileinfo (1.0.5) | ftp (7.2.31) | gd (7.2.31) | gettext (7.2.31) | gmp (7.2.31) | iconv (7.2.31) | imap (7.2.31) | intl (1.1.0) | json (1.6.0) | exif (7.2.31) | mcrypt (7.2.8) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $) | odbc (7.2.31) | PDO (7.2.31) | pgsql (7.2.31) | Phar (2.0.2) | posix (7.2.31) | pspell (7.2.31) | SimpleXML (7.2.31) | soap (7.2.31) | sockets (7.2.31) | sqlite3 (7.2.31) | tidy (7.2.31) | tokenizer (7.2.31) | xml (7.2.31) | xmlwriter (7.2.31) | xsl (7.2.31) | zip (1.15.4) | mysqli (7.2.31) | pdo_mysql (7.2.31) | PDO_ODBC (7.2.31) | pdo_pgsql (7.2.31) | pdo_sqlite (7.2.31) | wddx (7.2.31) | xmlreader (7.2.31) | xmlrpc (7.2.31) | imagick (3.4.3) | ionCube Loader (10.3.9) | Zend Engine (3.2.0) |
Potential Missing Extensions ::

Switch User Environment :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Potential Ownership Issues: Unknown

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Per Yngve Berg
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Re: Creation of module not working

Post by Per Yngve Berg » Sat Jun 27, 2020 9:30 pm

Joomla is missing. You probably put the FPA in the wrong folder. It must be in the same folder as configuration.php

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Re: Creation of module not working

Post by ourequation » Sat Jun 27, 2020 9:46 pm


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Re: Creation of module not working

Post by sozzled » Sat Jun 27, 2020 9:48 pm

This is the correct FPA report for the website:
Forum Post Assistant (v1.6.1) : 27-Jun-2020 wrote:
Last PHP Error(s) Reported :: wrote:[27-Jun-2020 16:44:49 America/Chicago] PHP Warning: Version warning: Imagick was compiled against Image Magick version 1654 but version 1650 is loaded. Imagick will run but may behave surprisingly in Unknown on line 0
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.19-Stable (Amani) 2-June-2020
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: true | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: maximum | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: true | dbConnection Type: pdomysql | PHP Supports J! 3.9.19: Yes | Database Supports J! 3.9.19: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 4.14.146-225.ELK.el6.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br | System TMP Writable: Yes | Free Disk Space : 86.14 GiB |

PHP Configuration :: Version: 7.2.31 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: | Error Reporting: 32759 | Log Errors To: error_log | Last Known Error: 27th June 2020 16:44:59. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 256M | Max. POST Size: 260M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 256M

Database Configuration :: Version: 5.6.41-84.1 (Client:mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $) | Database Size: 69.11 MiB | #of Tables with config prefix: 88 | #of other Tables: 0 | User Privileges : GRANT ALL
Detailed Environment :: wrote:PHP Extensions :: Core (7.2.31) | date (7.2.31) | libxml (7.2.31) | openssl (7.2.31) | pcre (7.2.31) | zlib (7.2.31) | filter (7.2.31) | hash (1.0) | pcntl (7.2.31) | readline (7.2.31) | Reflection (7.2.31) | SPL (7.2.31) | session (7.2.31) | standard (7.2.31) | cgi-fcgi () | bcmath (7.2.31) | bz2 (7.2.31) | calendar (7.2.31) | ctype (7.2.31) | curl (7.2.31) | dom (20031129) | mbstring (7.2.31) | fileinfo (1.0.5) | ftp (7.2.31) | gd (7.2.31) | gettext (7.2.31) | gmp (7.2.31) | iconv (7.2.31) | imap (7.2.31) | intl (1.1.0) | json (1.6.0) | exif (7.2.31) | mcrypt (7.2.8) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $) | odbc (7.2.31) | PDO (7.2.31) | pgsql (7.2.31) | Phar (2.0.2) | posix (7.2.31) | pspell (7.2.31) | SimpleXML (7.2.31) | soap (7.2.31) | sockets (7.2.31) | sqlite3 (7.2.31) | tidy (7.2.31) | tokenizer (7.2.31) | xml (7.2.31) | xmlwriter (7.2.31) | xsl (7.2.31) | zip (1.15.4) | mysqli (7.2.31) | pdo_mysql (7.2.31) | PDO_ODBC (7.2.31) | pdo_pgsql (7.2.31) | pdo_sqlite (7.2.31) | wddx (7.2.31) | xmlreader (7.2.31) | xmlrpc (7.2.31) | imagick (3.4.3) | ionCube Loader (10.3.9) | Zend Engine (3.2.0) |
Potential Missing Extensions ::

Switch User Environment :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (777) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) :: logs/ (777) |
Database Information :: wrote:Database statistics :: Uptime: 3770903 | Threads: 14 | Questions: 2888864363 | Slow queries: 13957 | Opens: 15885106 | Flush tables: 1 | Open tables: 20000 | Queries per second avg: 766.093 |
Extensions Discovered :: wrote:Components :: Site ::
Core :: com_wrapper (3.0.0) 1 | com_mailto (3.0.0) 1 |
3rd Party::

Components :: Admin ::
Core :: com_ajax (3.2.0) 1 | com_cache (3.0.0) 1 | com_redirect (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_languages (3.0.0) 1 | com_privacy (3.9.0) 1 | com_templates (3.0.0) 1 | com_plugins (3.0.0) 1 | com_installer (3.0.0) 1 | com_associations (3.7.0) 1 | com_menus (3.0.0) 1 | com_modules (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_config (3.0.0) 1 | com_messages (3.0.0) 1 | com_users (3.0.0) 1 | com_media (3.0.0) 1 | com_search (3.0.0) 1 | com_actionlogs (3.9.0) 1 | com_content (3.0.0) 1 | com_login (3.0.0) 1 | com_fields (3.7.0) 1 | com_categories (3.0.0) 1 | com_admin (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_finder (3.0.0) 1 | com_banners (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_checkin (3.0.0) 1 | com_cpanel (3.0.0) 1 | com_tags (3.1.0) 1 |
3rd Party:: COM_SPUPGRADE (4.1.1) ? | JMap (4.6.5) 1 |

Modules :: Site ::
Core :: mod_related_items (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_articles_latest (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_wrapper (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_search (3.0.0) 1 | mod_users_latest (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_articles_news (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_login (3.0.0) 1 |
3rd Party:: JSitemap module (4.6.5) 1 |

Modules :: Admin ::
Core :: mod_latest (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_title (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_stats_admin (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_quickicon (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_status (3.0.0) 1 | mod_version (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_login (3.0.0) 1 |
3rd Party:: JSitemap Quickicons (4.6.5) 1 |

Libraries ::
Core ::
3rd Party::

Plugins ::
Core :: plg_captcha_recaptcha (3.4.0) 0 | plg_captcha_recaptcha_invisible (3.8) 0 | plg_system_sessiongc (3.8.6) 1 | plg_system_redirect (3.0.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_stats (3.5.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_remember (3.0.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_log (3.0.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_languagefilter (3.0.0) 0 | plg_system_privacyconsent (3.9.0) 0 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_system_p3p (3.0.0) 0 | plg_system_languagecode (3.0.0) 0 | plg_system_logout (3.0.0) 1 | plg_finder_tags (3.0.0) 0 | plg_finder_newsfeeds (3.0.0) 0 | plg_finder_contacts (3.0.0) 0 | plg_finder_content (3.0.0) 0 | plg_finder_categories (3.0.0) 0 | plg_search_tags (3.0.0) 0 | plg_search_newsfeeds (3.0.0) 0 | plg_search_contacts (3.0.0) 0 | plg_search_content (3.0.0) 1 | plg_search_categories (3.0.0) 0 | plg_content_finder (3.0.0) 0 | plg_content_pagebreak (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_vote (3.0.0) 1 | plg_content_confirmconsent (3.9.0) 0 | plg_content_pagenavigation (3.0.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_user_contactcreator (3.0.0) 0 | plg_user_profile (3.0.0) 0 | plg_user_terms (3.9.0) 0 | plg_user_joomla (3.0.0) 1 | PLG_ACTIONLOG_JOOMLA (3.9.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_extension_joomla (3.0.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_webinstaller (2.0.1) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_menu (3.7.0) 1 |
3rd Party:: manage.myJoomla.com Secure Plugin (n/a) 0 | System - JSitemap utilities (4.6.5) 1 | Content - JSitemap Pingomatic (4.6.5) 1 | plg_editors_codemirror (5.52.2) 1 | plg_editors_tinymce (4.5.11) 1 |
Templates Discovered :: wrote:Templates :: Site :: ExamSample (3.1.0) 1 | protostar (1.0) 1 | beez3 (3.1.0) 1 |
Templates :: Admin :: hathor (3.0.0) 1 | isis (1.0) 1 |
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Re: Creation of module not working

Post by ourequation » Sat Jun 27, 2020 9:50 pm

Any issues found ?? or recommendations please

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Re: Creation of module not working

Post by sozzled » Sat Jun 27, 2020 9:56 pm

This does not answer my earlier question(s) about whether the behaviour happens because of the browser or because of the server but, yes, the error message in the logfile may be significant.

I don't know why the extension SP Upgrade is installed. Maybe it's left over from an old migration from an earlier version of J!? It's probably no needed and could be uninstalled. This doesn't address the problem, of course.

I would also suggest running the Extensions » Manage » Discover to discover/install any extensions that it finds and run Extensions » Manage » Database to check/fix any DB issues.

Try doing the same create/save new module with a different browser/device.
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Re: Creation of module not working

Post by ourequation » Sat Jun 27, 2020 10:06 pm

Thanks for the reply. Looks like something is going wrong.. I found this in manage > discover
manage.myJoomla.com Secure Plugin. When i try to install just gives an error. I am not to sure now what this is. with its id it seems to be very recent
You do not have the required permissions to view the files attached to this post.

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Re: Creation of module not working

Post by sozzled » Sat Jun 27, 2020 10:15 pm

That's good to know. I don't know anything about this "manage.myJoomla.com secure" plugin. Do you need it? If you don't need it—much like SP Upgrade, I suspect—then try to uninstall it.

The ID of the plugin—the "10000" just means it's third-party, not core—may be "recent"; it's just the thirty-somethingth third-party plugin you've installed, that's all.
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Re: Creation of module not working

Post by ourequation » Sat Jun 27, 2020 11:24 pm

Very Strange, Works well in my local environment. But does not in shared hosting server environment.

FYI uninstalled Sp upgrade

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Re: Creation of module not working

Post by sozzled » Sun Jun 28, 2020 12:15 am

I use Firefox (99% of the time) but I also use Google Chrome, Opera, Internet Explorer, MS Edge and other browsers. I use my Win8.1 desktop most of the time but I also have other PCs in my LAN that use other operating systems, not to mention my mobile phone and tablet. Have you tried to create/save a new module from other devices with other web browsers? That's the key question.
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Re: Creation of module not working

Post by toivo » Sun Jun 28, 2020 12:34 am

ourequation wrote:
Sat Jun 27, 2020 10:06 pm
I found this in manage > discover manage.myJoomla.com Secure Plugin.
It is the plugin to manage and audit Joomla sites from Phil Taylor's service before its name changed to https://mysites.guru/.
Toivo Talikka, Global Moderator

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Re: Creation of module not working

Post by ourequation » Sun Jun 28, 2020 4:04 am

sozzled wrote:
Sun Jun 28, 2020 12:15 am
I use Firefox (99% of the time) but I also use Google Chrome, Opera, Internet Explorer, MS Edge and other browsers. I use my Win8.1 desktop most of the time but I also have other PCs in my LAN that use other operating systems, not to mention my mobile phone and tablet. Have you tried to create/save a new module from other devices with other web browsers? That's the key question.
Yup tried on different machine, different browser, as well as android tablet, none worked. :(

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Re: Creation of module not working

Post by ourequation » Sun Jun 28, 2020 4:05 am

toivo wrote:
Sun Jun 28, 2020 12:34 am
ourequation wrote:
Sat Jun 27, 2020 10:06 pm
I found this in manage > discover manage.myJoomla.com Secure Plugin.
It is the plugin to manage and audit Joomla sites from Phil Taylor's service before its name changed to https://mysites.guru/.
Thanks Guru. Any insights from your side, if you can help me

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Re: Creation of module not working

Post by ourequation » Sun Jun 28, 2020 5:28 am

Just got upgraded my php to 7.3.19 but still the same issue. so one more aspect gone.

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Re: Creation of module not working

Post by sozzled » Sun Jun 28, 2020 6:12 am

I can't make any further suggestions at this time. Perhaps re-run the FPA report now that you've updated to PHP 7.3.19 but I'd only be guessing. Might be an idea to set the Session Handler to "PHP" in the Global Configuration settings and see if it makes any difference.
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Re: Creation of module not working

Post by ourequation » Sun Jun 28, 2020 8:55 pm

Post my update to php, even my edit has stopped working. Changed session handler from database to PHP. Same results. :( Question: Does Joomla module uses for imagick.

Result from FPA too
Forum Post Assistant (v1.6.1) : 28-Jun-2020 wrote:
Last PHP Error(s) Reported :: wrote:[28-Jun-2020 20:53:49 UTC] PHP Warning: Version warning: Imagick was compiled against Image Magick version 1654 but version 1650 is loaded. Imagick will run but may behave surprisingly in Unknown on line 0
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.19-Stable (Amani) 2-June-2020
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: true | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 20 | Session handler: none | Shared sessions: false | SSL: 0 | Error Reporting: maximum | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: true | dbConnection Type: pdomysql | PHP Supports J! 3.9.19: Yes | Database Supports J! 3.9.19: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 4.14.146-225.ELK.el6.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br | System TMP Writable: Yes | Free Disk Space : 84.52 GiB |

PHP Configuration :: Version: 7.3.19 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: | Error Reporting: 32759 | Log Errors To: error_log | Last Known Error: 28th June 2020 20:54:16. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: | Open Base: | Uploads: 1 | Max. Upload Size: 2M | Max. POST Size: 8M | Max. Input Time: 60 | Max. Execution Time: 60 | Memory Limit: 64M

Database Configuration :: Version: 5.6.41-84.1 (Client:mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $) | Database Size: 68.94 MiB | #of Tables with config prefix:  88 | #of other Tables:  0 | User Privileges : GRANT ALL
Detailed Environment :: wrote:PHP Extensions :: Core (7.3.19) | date (7.3.19) | libxml (7.3.19) | openssl (7.3.19) | pcre (7.3.19) | zlib (7.3.19) | filter (7.3.19) | hash (7.3.19) | pcntl (7.3.19) | readline (7.3.19) | Reflection (7.3.19) | SPL (7.3.19) | session (7.3.19) | standard (7.3.19) | cgi-fcgi () | bcmath (7.3.19) | bz2 (7.3.19) | calendar (7.3.19) | ctype (7.3.19) | curl (7.3.19) | dom (20031129) | mbstring (7.3.19) | fileinfo (7.3.19) | ftp (7.3.19) | gd (7.3.19) | gettext (7.3.19) | gmp (7.3.19) | iconv (7.3.19) | imap (7.3.19) | intl (7.3.19) | json (1.7.0) | exif (7.3.19) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $) | odbc (7.3.19) | PDO (7.3.19) | pgsql (7.3.19) | Phar (7.3.19) | posix (7.3.19) | pspell (7.3.19) | SimpleXML (7.3.19) | soap (7.3.19) | sockets (7.3.19) | sqlite3 (7.3.19) | tidy (7.3.19) | tokenizer (7.3.19) | xml (7.3.19) | xmlwriter (7.3.19) | xsl (7.3.19) | zip (1.15.4) | mysqli (7.3.19) | pdo_mysql (7.3.19) | PDO_ODBC (7.3.19) | pdo_pgsql (7.3.19) | pdo_sqlite (7.3.19) | wddx (7.3.19) | xmlreader (7.3.19) | xmlrpc (7.3.19) | imagick (3.4.3) | ionCube Loader (10.3.9) | Zend Engine (3.3.19) |
Potential Missing Extensions ::

Switch User Environment :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (777) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) :: logs/ (777) |
Database Information :: wrote:Database statistics :: Uptime: 3854260 | Threads: 19 | Questions: 2939668183 | Slow queries: 14070 | Opens: 16217515 | Flush tables: 1 | Open tables: 20000 | Queries per second avg: 762.706 |
Extensions Discovered :: wrote:Components :: Site ::
Core :: com_wrapper (3.0.0) 1 | com_mailto (3.0.0) 1 |
3rd Party::

Components :: Admin ::
Core :: com_ajax (3.2.0) 1 | com_cache (3.0.0) 1 | com_redirect (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_languages (3.0.0) 1 | com_privacy (3.9.0) 1 | com_templates (3.0.0) 1 | com_plugins (3.0.0) 1 | com_installer (3.0.0) 1 | com_associations (3.7.0) 1 | com_menus (3.0.0) 1 | com_modules (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_config (3.0.0) 1 | com_messages (3.0.0) 1 | com_users (3.0.0) 1 | com_media (3.0.0) 1 | com_search (3.0.0) 1 | com_actionlogs (3.9.0) 1 | com_content (3.0.0) 1 | com_login (3.0.0) 1 | com_fields (3.7.0) 1 | com_categories (3.0.0) 1 | com_admin (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_finder (3.0.0) 1 | com_banners (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_checkin (3.0.0) 1 | com_cpanel (3.0.0) 1 | com_tags (3.1.0) 1 |
3rd Party:: COM_SPUPGRADE (4.1.1) ? | JMap (4.6.5) 1 |

Modules :: Site ::
Core :: mod_related_items (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_articles_latest (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_wrapper (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_search (3.0.0) 1 | mod_users_latest (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_articles_news (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_login (3.0.0) 1 |
3rd Party:: JSitemap module (4.6.5) 1 |

Modules :: Admin ::
Core :: mod_latest (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_title (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_stats_admin (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_quickicon (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_status (3.0.0) 1 | mod_version (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_login (3.0.0) 1 |
3rd Party:: JSitemap Quickicons (4.6.5) 1 |

Libraries ::
Core ::
3rd Party::

Plugins ::
Core :: plg_captcha_recaptcha (3.4.0) 0 | plg_captcha_recaptcha_invisible (3.8) 0 | plg_system_sessiongc (3.8.6) 1 | plg_system_redirect (3.0.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_stats (3.5.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_remember (3.0.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_log (3.0.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_languagefilter (3.0.0) 0 | plg_system_privacyconsent (3.9.0) 0 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_system_p3p (3.0.0) 0 | plg_system_languagecode (3.0.0) 0 | plg_system_logout (3.0.0) 1 | plg_finder_tags (3.0.0) 0 | plg_finder_newsfeeds (3.0.0) 0 | plg_finder_contacts (3.0.0) 0 | plg_finder_content (3.0.0) 0 | plg_finder_categories (3.0.0) 0 | plg_search_tags (3.0.0) 0 | plg_search_newsfeeds (3.0.0) 0 | plg_search_contacts (3.0.0) 0 | plg_search_content (3.0.0) 1 | plg_search_categories (3.0.0) 0 | plg_content_finder (3.0.0) 0 | plg_content_pagebreak (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_vote (3.0.0) 1 | plg_content_confirmconsent (3.9.0) 0 | plg_content_pagenavigation (3.0.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_user_contactcreator (3.0.0) 0 | plg_user_profile (3.0.0) 0 | plg_user_terms (3.9.0) 0 | plg_user_joomla (3.0.0) 1 | PLG_ACTIONLOG_JOOMLA (3.9.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_extension_joomla (3.0.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_webinstaller (2.0.1) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_menu (3.7.0) 1 |
3rd Party:: manage.myJoomla.com Secure Plugin (n/a) 0 | System - JSitemap utilities (4.6.5) 1 | Content - JSitemap Pingomatic (4.6.5) 1 | plg_editors_codemirror (5.52.2) 1 | plg_editors_tinymce (4.5.11) 1 |
Templates Discovered :: wrote:Templates :: Site :: ExamSample (3.1.0) 1 | protostar (1.0) 1 | beez3 (3.1.0) 1 |
Templates :: Admin :: hathor (3.0.0) 1 | isis (1.0) 1 |

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Re: Creation of module not working

Post by sozzled » Sun Jun 28, 2020 10:09 pm

I see (from the FPA report) that you did not uninstall the manage.myJoomla.com Secure Plugin plugin or the SP Upgrade component. I also see you are using JMap v4.6.5 (and the latest release, according to the JED, is v4.7.1). It may be an idea to deal with these matters and then see if they affect your problem in some way.

A good idea would be to use the forum search facility or Google for "unable to save new module in Joomla".

I suggest that you change the PHP settings Max. Upload Size (from 2M to 48M or more), Max. POST Size (from 8M to 64M or more), Memory Limit (from 64M to 128M, at least). Also do some research on Max Input Vars (which should have a value ≥ 3000).

I do not know why you have elevated permissions (777) for any folders/files.
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Re: Creation of module not working

Post by ourequation » Sun Jun 28, 2020 10:59 pm

Got the issue.. its the problem isis template. Changed to hathor it works like a charm. So now let me concentrate on what is going on with admin template Isis.. Can anyone help. I am not used to hathor template. :(

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Re: Creation of module not working

Post by sozzled » Sun Jun 28, 2020 11:12 pm

OOoooooooooohhhhhhh! :eek:

Hathor!?!?

You do know, don't you, that Hathor has not been on the radar map for support with J! 3.x for two years or more, don't you? And, as far as I knew, it's probably not fully up-to-date with PHP 7.anything. Well, to be fair, I cannot say with any certainty that Hathor will work to manage your website in the PHP environment you're currently using. So while you think you may have a solution, I would suggest that you have a temporary workaround (and probably not something that I would recommend).

I'm going to make some wild assumptions and take a few guesses about how you arrived where you arrived. I think, because you had insufficiently-defined PHP values for Max. Upload Size, Max. POST Size and Memory Limit at the time you last updated your version of J! to J! 3.9.19, the last update may not have completed successfully. There's a way to examine the update log, give me a few minutes to find it.

So, while you've been working independently of the suggestions I've made, I'll ask if you've actually uninstalled manage.myJoomla.com Secure Plugin and SP Upgrade and updated JMap? Have you increased the values of the PHP quotas for Max. Upload Size, Max. POST Size and Memory Limit?

ourequation wrote:
Sat Jun 27, 2020 7:10 pm
I am Joomla! 3.9.19 Stable [ Amani ] 2-June-2020.
When did you become J! 3.9.19? How did you become J! 3.9.19 (i.e. what process did you use to have this version in place)? I suspect that the process of becoming J! 3.9.19 was not entirely 100% and that's why you're in your predicament. There are ways to resolve the problem but, I would not recommend Hathor (and, besides, I don't know anyone who uses it anymore).
Last edited by sozzled on Sun Jun 28, 2020 11:33 pm, edited 2 times in total.
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Re: Check the update logs

Post by sozzled » Sun Jun 28, 2020 11:18 pm

The update log for J! is located in ../administrator/logs/joomla_update.php; it's basically a text file that you can open in Notepad.

Here's mine:

Code: Select all

#
#<?php die('Forbidden.'); ?>
#Date: 2020-06-18 20:35:35 UTC
#Software: Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

#Fields: datetime	priority clientip	category	message
2020-06-18T20:35:35+00:00	INFO 10.1.1.39	update	Update started by user [redacted]. Old version is 3.9.18.
2020-06-18T20:35:38+00:00	INFO 10.1.1.39	update	Downloading update file from https://s3-us-west-2.amazonaws.com/joomla-official-downloads/joomladownloads/joomla3/Joomla_3.9.19-Stable-Update_Package.zip?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIZ6S3Q3YQHG57ZRA%2F20200618%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20200618T203514Z&X-Amz-Expires=60&X-Amz-SignedHeaders=host&X-Amz-Signature=225813e4127c1d10be71b3cad0918360cb60b5f0a8ed8c98427938172995efc5.
2020-06-18T20:35:46+00:00	INFO 10.1.1.39	update	File Joomla_3.9.19-Stable-Update_Package.zip downloaded.
2020-06-18T20:36:59+00:00	INFO 10.1.1.39	update	Starting installation of new version.
2020-06-18T20:37:30+00:00	INFO 10.1.1.39	update	Finalising installation.
2020-06-18T20:37:31+00:00	INFO 10.1.1.39	update	Ran query from file 3.9.19-2020-05-16. Query text: ALTER TABLE `#__ucm_content` MODIFY `core_title` varchar(400) NOT NULL DEFAULT '.
2020-06-18T20:37:31+00:00	INFO 10.1.1.39	update	Ran query from file 3.9.19-2020-06-01. Query text: INSERT INTO `#__postinstall_messages` (`extension_id`, `title_key`, `description.
2020-06-18T20:37:31+00:00	INFO 10.1.1.39	update	Deleting removed files and folders.
2020-06-18T20:38:45+00:00	INFO 10.1.1.39	update	Cleaning up after installation.
2020-06-18T20:38:45+00:00	INFO 10.1.1.39	update	Update to version 3.9.19 is complete.
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Re: Creation of module not working

Post by ourequation » Sun Jun 28, 2020 11:51 pm

sozzled wrote:
Sun Jun 28, 2020 11:12 pm
OOoooooooooohhhhhhh! :eek:

I'm going to make some wild assumptions and take a few guesses about how you arrived where you arrived. I think, because you had insufficiently-defined PHP values for Max. Upload Size, Max. POST Size and Memory Limit at the time you last updated your version of J! to J! 3.9.19, the last update may not have completed successfully. There's a way to examine the update log, give me a few minutes to find it.
Capture-update.JPG
So, while you've been working independently of the suggestions I've made, I'll ask if you've actually uninstalled manage.myJoomla.com Secure Plugin and SP Upgrade and updated JMap? Have you increased the values of the PHP quotas for Max. Upload Size, Max. POST Size and Memory Limit?

manage.myJoomla Secure plugin: Looks only to be a database entry from User interface i cannot uninstall it.
SP Upgrade: Uninstalled
JMAP: Will upgrade it tonight. I need to buy that plugin. I was waiting for Joomla 4.0 to get released :)
Max. Upload Size:48M ,
post_max_size = 64M,
max_input_vars = 3000,
memory_limit = 64M
ourequation wrote:
Sat Jun 27, 2020 7:10 pm
I am Joomla! 3.9.19 Stable [ Amani ] 2-June-2020.
When did you become J! 3.9.19? How did you become J! 3.9.19 (i.e. what process did you use to have this version in place)? I suspect that the process of becoming J! 3.9.19 was not entirely 100% and that's why you're in your predicament. There are ways to resolve the problem but, I would not recommend Hathor (and, besides, I don't know anyone who uses it anymore).
6th June is when I upgraded. My local environment is working like a charm but its on xampp. I agree Hathor has its own issues and just came to know it's not supported. But at this point its a good workaround but not a long term solution. Hope we could nail down the issue. As of now i am leaning more towards the template bug. Also based on one the forums i actually went ahead and added JHtml::_('bootstrap.framework', true); in index.php of Isis, but the solution did not work. cleared the cache. but still the bug fix
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Re: Creation of module not working

Post by sozzled » Mon Jun 29, 2020 12:06 am

These are the unanswered questions (and I can't offer any other advice):
  1. Have you uninstalled manage.myJoomla.com Secure Plugin? If not, why not?
  2. Have you uninstalled SP Upgrade? If not, why not?
  3. Have you updated (or uninstalled) JMap v4.6.5? If not, why not?
  4. Have you increased the value for the PHP setting Max. Upload Size? If not, why not?
  5. Have you increased the value for the PHP setting Max. POST Size? If not, why not?
  6. Have you increased the value for the PHP setting Memory Limit? If not, why not?
  7. Have you looked at the file ../administrator/logs/joomla_update.php? What is in it? How does it compare to what I posted?
  8. Do you want to fix your problem or sweep it under the carpet?
What "works" in XAMPP doesn't necessarily mean it works in a commercially-hosted webserver on the internet (unless, perhaps, we're comparing like with like, e.g. PHP, database engine, Apache environments, etc.).

Hathor may be a workaround (I won't debate whether using something that's unsupported is a good workaround) but, for all intents, it's dead (and you're on your own if you use it).

ourequation wrote:
Sun Jun 28, 2020 11:51 pm
6th June is when I upgraded.
... and that's all we know ... we don't know anything else about how [successfully or not] you upgraded or whether re-installing J! will cure the problem.

P.S. I don't need to know if you have or haven't done any of the things (or why) that I listed above. What is important is that you know the answers to those questions ;)
https://www.kuneze.com/blog
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

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leolam
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Re: Creation of module not working

Post by leolam » Mon Jun 29, 2020 2:45 pm

You should connect with your host. I expect that when saving an entry returns to the main screen (in modules or plugins or whatever) the javascript is being blocked by mod_security. Your host might have implemented a mod_security rule that blocks the action.

Connect with your host and post my reply. Ask your host to disable rule with id ###### as shown in the Apache log for your account and you won't face this issue again

If you have access to the root of the site run this command for a tailwatch so you will see the id of the rule in mod_security which is offensive the moment you try to save:

Code: Select all

tail -f /usr/local/apache/logs/error_log
If you run cPanel install https://www.configserver.com/cp/cmc.html so you can control the rules

In case you host your won stuff than the same applies anyhow

btw you cannot use Hathor since it will corrupt things. The thing is dead (tnx God)Solve your issue and forget Hathor... It will burn you..don't be a fool by ignoring advise here.

Leo 8)
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ourequation
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Re: Creation of module not working

Post by ourequation » Mon Jun 29, 2020 4:35 pm

leolam wrote:
Mon Jun 29, 2020 2:45 pm
You should connect with your host. I expect that when saving an entry returns to the main screen (in modules or plugins or whatever) the javascript is being blocked by mod_security. Your host might have implemented a mod_security rule that blocks the action.

Connect with your host and post my reply. Ask your host to disable rule with id ###### as shown in the Apache log for your account and you won't face this issue again

btw you cannot use Hathor since it will corrupt things. The thing is dead (tnx God)Solve your issue and forget Hathor... It will burn you..don't be a fool by ignoring advise here.

Leo 8)
I am on shared hosting. So will connect with my provider right away and let you know whats going on.

Also, you guys are my gurus. If I ignore anyone's advice there is no point spending my time here. My apologizes, if somewhere between the lines it looked I am ignoring the advice.

I am not using hathor. I am all for solving the issue. Thanks again will go ahead and do as directed and post it here.

ourequation
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Joined: Fri Apr 17, 2009 7:26 am

Re: Creation of module not working

Post by ourequation » Sat Jul 04, 2020 2:05 pm

I am still working to resolve the issue of module not saving. Contacted my hosting company, we worked together to get to a point where now modules are getting saved only when not all pages are selected. if all pages are selected, then it doesn't save. Any insights on this will be helpful

 

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