I lost access to Joomla Admistration from GoDaddy Control panel

General questions relating to Joomla! 5.x.

Moderator: General Support Moderators

Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting.
Forum Post Assistant - If you are serious about wanting help, you should use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10
Post Reply
jorgemuralles
Joomla! Intern
Joomla! Intern
Posts: 95
Joined: Fri Dec 26, 2014 12:35 am

I lost access to Joomla Admistration from GoDaddy Control panel

Post by jorgemuralles » Tue May 21, 2024 2:01 pm

Good morning Friends.

I have have some problems with my Joomla website.

I have fixed everything but I cannot access the administration panel from my godaddy account.

I can access my administration panel using the following URL

www.murallesrealestate.com/administrator

When I am in my godaddy account and click the administrator link I get error message.

Please see attached screen shots.

Thanks for the help

Jorge Muralles
My Applications - Installatron.png
something went wrong.png
You do not have the required permissions to view the files attached to this post.
Last edited by toivo on Tue May 21, 2024 11:11 pm, edited 1 time in total.
Reason: mod note: typo in subject

User avatar
toivo
Joomla! Master
Joomla! Master
Posts: 17509
Joined: Thu Feb 15, 2007 5:48 am
Location: Sydney, Australia

Re: I lost access to Joomla Admistration from Goddady Control panel

Post by toivo » Tue May 21, 2024 9:16 pm

Is the link in the account administration panel exactly the same as the normal link that works? The link that your host provides in their panel may somehow get some extra content added to it that breaks Joomla.

Use Developer tools (F12) and record the transaction flow from the Network tab, then inspect the request sent by the browser. On the other hand, turn on the option Debug System in the System tab of the Global Configuration so that the error message has more details, like the name of the script and the line number, followed by the PHP call stack. Post them to your reply.
Toivo Talikka, Global Moderator

jorgemuralles
Joomla! Intern
Joomla! Intern
Posts: 95
Joined: Fri Dec 26, 2014 12:35 am

Re: I lost access to Joomla Admistration from GoDaddy Control panel

Post by jorgemuralles » Wed May 22, 2024 3:58 pm

joomla error.jpg
Hi, thanks for the help.
You do not have the required permissions to view the files attached to this post.

jorgemuralles
Joomla! Intern
Joomla! Intern
Posts: 95
Joined: Fri Dec 26, 2014 12:35 am

Re: I lost access to Joomla Admistration from GoDaddy Control panel

Post by jorgemuralles » Wed May 22, 2024 4:00 pm

I do not know if this helps, here is the link to page

http://murallesrealestate.com/deleteme. ... d10818914f

User avatar
ceford
Joomla! Hero
Joomla! Hero
Posts: 2762
Joined: Mon Feb 24, 2014 10:38 pm
Location: Edinburgh, Scotland
Contact:

Re: I lost access to Joomla Admistration from GoDaddy Control panel

Post by ceford » Wed May 22, 2024 9:41 pm

The link you quoted is a dud. Bookmark this one: http://murallesrealestate.com/index.php

And use https or you will have zero credibility.


Post Reply

Return to “General Questions/New to Joomla! 5.x”